JL
Joel L.
Director
Small-Business (50 or fewer emp.)
"Help desk service incredibly competent and available every day"
5/5
What do you like best about 123FormBuilder?

When I need help to understand or adjust a script, for instance, the help desk guides me step by step. No need to wait hours for an answer. Then I receive a transcript of my cordial exchange with the knowledgeable 123formbuilder expert. Truly exceptional. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Sometimes, I wonder if the forms are getting too complicated, requiring updates every 8-12 months. But the Help Desk is always there to guide you as required. Review collected by and hosted on G2.com.

Response from 123FormBuilder Team of 123FormBuilder

Hi Joel,

Thank you so much for your review! Our Customer Care team is especially grateful for your kind words. We're glad that our form building solution has proven so useful for your Chess Club and we're always here if you need help with anything.

All the best!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great for GDPR compliance"
5/5
What do you like best about 123FormBuilder?

I am a huge fan of 123FormBuilder. As a non-tech savvy person, it's so easy to use and understand. I love the pre-set templates for any purpose I need (such as booking forms or feedback forms) and the intuitive design makes it really simple to customize from there with my logo, colors, and content. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Not all templates are as relevant for my use cases Review collected by and hosted on G2.com.

Response from Jennifer of 123FormBuilder

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Very good tool to have for any business."
4.5/5
What do you like best about 123FormBuilder?

Allows me to do pretty much whatever I need when creating forms for our customers and has helped us gain more business with the form's functionality. It enabled us to do things we weren't able to do with our regular sites. It is nice that the forms can easily embed into our website so we can add user friendly and helpful forms to our site to better the customer experience and gain new business. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

I would like to see a little more integration if possible. We make a lot of order forms for our customers, so it would be nice to integrate with our order management system for the orders to download into the system automatically. Review collected by and hosted on G2.com.

Response from 123FormBuilder Team of 123FormBuilder

We're so happy that our form building solution has helped you grow your business and we appreciate your review!

We also encourage you to contact us at customercare@123formbuilder.com and share your ideas for future integrations. Perhaps we might be able to find a workaround in the meantime to help you achieve the desired connection.

Looking forward to hearing from you!

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great customizable solution for higher education institutions"
4.5/5
What do you like best about 123FormBuilder?

I have worked for over a decade in higher education and I know the value of each form. Universities need forms that are easy to use, custom, and save time. 123FormBuilder is a great solution because it meets all of those needs! Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

More built-in themes and styles for the templates would be nice. Review collected by and hosted on G2.com.

JM
Jamie M.
IT Director
"Great Form Building Tool!"
5/5
What do you like best about 123FormBuilder?

It is very easy to use and has great flexibility. The forms drop seamlessly into my website. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Sometimes the submission results are inconsistent. Review collected by and hosted on G2.com.

Response from Jennifer of 123FormBuilder

Thank you so much for your kind words, Jamie. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

LW
Laura W.
Project Manager
Small-Business (50 or fewer emp.)
"123FormBuilder Review"
4/5
What do you like best about 123FormBuilder?

How easy it is to create professional looking forms. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

That I can no longer gain access to my existing account, which makes me lose prepared forms. Review collected by and hosted on G2.com.

Response from Jennifer of 123FormBuilder

Hi Laura!

We're sorry to find out you can't access your account - it will be fixed swiftly. Send us a line at customercare@123formbuilder.com to identify your account and we'd be glad to help restore it.

All the best,

Jennifer

Verified User in Market Research
UM
Verified User in Market Research
Enterprise (> 1000 emp.)
"Highly recommend it!"
5/5
What do you like best about 123FormBuilder?

I've been in the software industry for 10 years and I have never seen a form builder as powerful as 123FormBuilder. It has the most feature-rich pricing plan out there, the best customer service team, and is more than sufficient for handling enterprise level projects. I highly recommend checking it out--you won't be disappointed! Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

I recommended it to a friend that needed just two forms, and I wish there would be more options in the free plan for people who just need basic functionality of their site. Review collected by and hosted on G2.com.

Response from Jennifer of 123FormBuilder

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy tool for contact form"
4.5/5
What do you like best about 123FormBuilder?

I'm a developer, but I've had to build my fair share of contact forms in the past few years. 123FormBuilder has been an invaluable tool for me and I am really excited about all the new features that are coming out! Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

It could not be easy to customise if non-technical, but it does the trick. Review collected by and hosted on G2.com.

Response from Jennifer of 123FormBuilder

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Easy to use & effective system"
5/5
What do you like best about 123FormBuilder?

123 Form builder has helped us to create great-looking and easy-to-use forms across a variety of different pages on our sites, including competition sign-up forms. The system is easy to use and implement on our pages. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

So far, we haven't come across any features that are missing or don't work correctly. It fits our current business needs ideally. Review collected by and hosted on G2.com.

Response from 123FormBuilder Team of 123FormBuilder

Thank you so much for sharing your review and for using 123 Form Builder for your business!

If you need any assistance creating the surveys, we are always ready to help, so please feel free to reach out.

Have a wonderful day!

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great for data collection"
5/5
What do you like best about 123FormBuilder?

I am a financial advisor and use 123FormBuilder to build all of my contracts. I found it very easy to use and it’s flexible enough for any type of document. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

More analytics and pdf export options. You can improve it continously. Review collected by and hosted on G2.com.