abdelfattah s.
AS
abdelfattah s.
Salesforce Developer - Stagiaire
Small-Business (50 or fewer emp.)
"i'm happy for the use this app"
4.5/5
What do you like best about 123FormBuilder?

When you contact support for help, is very faster to response , excellent customer services, thank you for the services Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

interface i wish it was better and doesn't have many choices for the mode of payment Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Great tool for surveys and forms"
5/5
What do you like best about 123FormBuilder?

I'm not new to survey tools, having worked with a couple in the past. I would say that 123FormBuilder is one of the best tools on the market and one of the few that has a free plan worth considering. I've been using it for over 2 years now and haven't had any major problems. The customer service is great, and very responsive! Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Nothing to add. Really, nothing to add. I would say that 123FormBuilder is one of the best tools on the market and one of the few that has a free plan worth considering. I've been using it for over 2 years now and haven't had any major problems. The customer service is great, and very responsive! Review collected by and hosted on G2.com.

Karina K.
KK
Karina K.
Participant Support and Rewards Manager
Mid-Market (51-1000 emp.)
"Great for teams running multiple data points"
4.5/5
What do you like best about 123FormBuilder?

I found 123FormBuilder to be the perfect tool for my team! It’s easy to use, especially if you’ve had experience with surveys & forms before. I was able to get it up and running within a few minutes, which is a huge improvement over other survey apps I have tried in the past. I would highly recommend this tool to anyone. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

A feature to flag the test submissions and remove them automatically would be nice. Review collected by and hosted on G2.com.

Stephen F.
SF
Stephen F.
SEO web content writer
Mid-Market (51-1000 emp.)
"Simple, solid, powerful, reliable."
4.5/5
What do you like best about 123FormBuilder?

What I like best about 123 Form Builder is that it relieves a significant technical burden I would otherwise have. Using 123 Form Builder means I do not have to waste time figuring out technical details associated with (1) Creating aesthetic forms that work reliably over the months and years, (2) Testing and utilizing form submissions and mail, and (3) Gathering data to build & generating valuable reports for the decisionmakers. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

It's not cheap. I am a thrifty fellow so paying upwards of $200 is a strain; however, I pass that cost along, so it isn't a big deal. Review collected by and hosted on G2.com.

Response from 123FormBuilder Team of 123FormBuilder

Hi Stephen,

We are incredibly grateful that you took the time to write this review! Your positive feedback means a lot to the entire team here at 123 Form Builder.

It makes us happy to know that our form building solution is a powerful tool for your business and it's always a pleasure to read about customer success stories. Thank you once again for sharing your experience with us.

Have an amazing day!

Alex H.
AH
Alex H.
Information Technology System Administrator
Small-Business (50 or fewer emp.)
"Great service, you get what you pay for."
4.5/5
What do you like best about 123FormBuilder?

The flexible WYSIWYG editor really makes building a useable form that is easily readable and adaptable to multiple formats extremely easy. It is very intuitive, and quick to use. Making changes is also easy, and I have been using this product for a few years now with no issues on that front, copying and modifying forms for various events. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

It is missing some flexibility options that things like google forms has, and tries to make up with it using plugins from ever-changing third party vendors. Review collected by and hosted on G2.com.

Response from 123FormBuilder Team of 123FormBuilder

Hi Alex,

Thank you so much for taking the time to share your experience with us. We appreciate you being a customer for so long and we're glad that our form building solution has made it easy for you to build the forms you need and collect data.

If you have any suggestions on how we can improve the flexibility of our product, we would be more than happy to hear you out, as we always strive to provide the best form builder in the industry. Please share your ideas with us at customercare@123formbuilder.com. Looking forward to hearing from you!

Alina O.
AO
Alina O.
CMO
"Came for the data collection, stayed for the features and customer support"
5/5
What do you like best about 123FormBuilder?

123FormBuilder is a lifesaver - and I mean that. As an online entrepreneur, I was looking for the perfect form builder to use for my landing pages and it's great that there are so many options in 123FormBuilder. There are tons of templates to choose from, you can customize everything, and it's never been easier to add a new field or edit fields. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Can't think of something - it does the job. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Highly Efficient and User Friendly!"
5/5
What do you like best about 123FormBuilder?

There are a lot of features that keep 123Form Builder to stay at one of the top Form Builders however, the following are some salient features that I like the most:-

1. It takes care to create forms automatically according to general survey needs which makes it quite interesting.

2. User-friendly and easy to fill out. Customer finds it easy and reliable to just fill and submit their response.

3. Integrated with Salesforce makes it very efficient. Valuable reports generated in the system make it a lot helpful for decision making.

Although 123Form Builder contains numerous functions yet only above mentioned make it a complete package for a healthy customer care solution.

Highly Recommended! Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

So far we haven't come across any missing feature. My business needs are being met very efficiently. It's great! Review collected by and hosted on G2.com.

Response from Jennifer of 123FormBuilder

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Solution for the Healthcare Industry"
4.5/5
What do you like best about 123FormBuilder?

There is HIPAA compliant forms that make it easy to automate workflows, enhance patient engagement with the security in place that is needed. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

There are definitely some enhancements that are needed to the product in regards to how logic and rules are built into some of the forms. There are some constraints that make it very cumbersome to create complex logic. Some of the features are not intuitive. Review collected by and hosted on G2.com.

Response from Jennifer of 123FormBuilder

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

George T.
GT
George T.
Lead Engineer/Project Director
Mid-Market (51-1000 emp.)
"Great for large organizations or projects like ours"
5/5
What do you like best about 123FormBuilder?

123FormBuilder is the best form builder to use in larger projects. The templates are extremely flexible, I can design my own unique forms with a variety of fields and unlimited submissions. Their sales team is prompt and the customer service team was always happy to answer any questions - thank you Karla for the help! Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

I'm really happy with it. There were some initial hiccups, sorted out with their technical support team, and everything runs smoothly now. Review collected by and hosted on G2.com.

Response from Jennifer of 123FormBuilder

Thank you so much for your kind words, George. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

adela g.
AG
adela g.
QA Tester
Enterprise (> 1000 emp.)
"Forms for internal team syncing"
5/5
What do you like best about 123FormBuilder?

123FormBuilder has been a lifesaver for our internal team. We’ve been able to track all of our expenses by which member was responsible, and it’s made things so much easier to manage! The customer service is also prompt, helpful, and always on the ball. I can’t recommend 123FormBuilder enough! Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

I can’t think of anything right now. All is very good Review collected by and hosted on G2.com.