--- title: 123FormBuilder Reviews meta\_title: '123FormBuilder Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 175 reviews by the users' company size, role or industry to find out how 123FormBuilder works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 175 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### 123FormBuilder Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of creation** with 123FormBuilder, making form design quick and simple without technical challenges. [(5 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1594827&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of 123FormBuilder, allowing quick and straightforward form creation without technical hassles. [(5 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595552&qs=pros-and-cons#reviews) Users value the **customizability** of 123FormBuilder, allowing tailored solutions and seamless integrations with existing tools. [(3 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595191&qs=pros-and-cons#reviews) Users commend the **easy integrations** of 123FormBuilder, simplifying lead and data collection effortlessly. [(3 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1594992&qs=pros-and-cons#reviews) Users value the **user-friendly form creation** capabilities of 123FormBuilder, enhancing efficiency in data collection and management. [(3 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595641&qs=pros-and-cons#reviews) Users face **delays** in integration and support, complicating form setup and impacting overall user experience. [(2 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1954743&qs=pros-and-cons#reviews) Users find the **limited flexibility in form design** can restrict custom layouts and lead to occasional bugs. [(2 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595628&qs=pros-and-cons#reviews) Users find the **learning curve steep** , especially for integrating APIs and managing user setups efficiently. [(2 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595418&qs=pros-and-cons#reviews) Users find the **difficult customization** options of 123FormBuilder limit their ability to create unique layouts. [(1 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=2444455&qs=pros-and-cons#reviews) Users experience **form complexity** with bugs and challenges in URL redirects during updates, affecting development efficiency. [(1 mentions)](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595329&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of 123FormBuilder ##### 1. Ease of Creation Users value the **ease of creation** with 123FormBuilder, making form design quick and simple without technical challenges. [ See 5 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1594827&qs=pros-and-cons#reviews) See Related User Reviews AM Abhilash M. Mid-Market (51-1000 emp.) 4.0/5 "123FormBuilder Makes Form Creation Simple and Fast" What do you like about 123FormBuilder? 123FormBuilder makes creating forms very simple and quick. The drag and drop builder, ready made templates, and easy integrations helps us collect lea ![Naafay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naafay M.") NM Naafay M. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Form Creation Without Coding" What do you like about 123FormBuilder? The fact that surveys and other forms can be created by 123formbuilder without any code is what makes it easy and simple to use . Unlike other custom ##### 2. Ease of Use Users appreciate the **ease of use** of 123FormBuilder, allowing quick and straightforward form creation without technical hassles. [ See 5 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595552&qs=pros-and-cons#reviews) See Related User Reviews AM Abhilash M. Mid-Market (51-1000 emp.) 4.0/5 "123FormBuilder Makes Form Creation Simple and Fast" What do you like about 123FormBuilder? 123FormBuilder makes creating forms very simple and quick. The drag and drop builder, ready made templates, and easy integrations helps us collect lea ![Naafay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naafay M.") NM Naafay M. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Form Creation Without Coding" What do you like about 123FormBuilder? The fact that surveys and other forms can be created by 123formbuilder without any code is what makes it easy and simple to use . Unlike other custom ##### 3. Customizability Users value the **customizability** of 123FormBuilder, allowing tailored solutions and seamless integrations with existing tools. [ See 3 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595191&qs=pros-and-cons#reviews) See Related User Reviews ![SHUBHAM P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SHUBHAM P.") SP SHUBHAM P. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Form Creation with Seamless Integrations" What do you like about 123FormBuilder? I appreciate how straightforward it is to create forms without having to deal with complicated technical details. The interface is clean and user-frie MK Michael K. Small-Business (50 or fewer emp.) 5.0/5 "The "Canva" of form builders" What do you like about 123FormBuilder? We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say en ##### 4. Easy Integrations Users commend the **easy integrations** of 123FormBuilder, simplifying lead and data collection effortlessly. [ See 3 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1594992&qs=pros-and-cons#reviews) See Related User Reviews AM Abhilash M. Mid-Market (51-1000 emp.) 4.0/5 "123FormBuilder Makes Form Creation Simple and Fast" What do you like about 123FormBuilder? 123FormBuilder makes creating forms very simple and quick. The drag and drop builder, ready made templates, and easy integrations helps us collect lea MK Michael K. Small-Business (50 or fewer emp.) 5.0/5 "The "Canva" of form builders" What do you like about 123FormBuilder? We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say en ##### 5. Features Users value the **user-friendly form creation** capabilities of 123FormBuilder, enhancing efficiency in data collection and management. [ See 3 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595641&qs=pros-and-cons#reviews) See Related User Reviews AM Abhilash M. Mid-Market (51-1000 emp.) 4.0/5 "123FormBuilder Makes Form Creation Simple and Fast" What do you like about 123FormBuilder? 123FormBuilder makes creating forms very simple and quick. The drag and drop builder, ready made templates, and easy integrations helps us collect lea MK Michael K. Small-Business (50 or fewer emp.) 5.0/5 "The "Canva" of form builders" What do you like about 123FormBuilder? We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say en ### 5 Cons or Disadvantages of 123FormBuilder ##### 1. Delays Users face **delays** in integration and support, complicating form setup and impacting overall user experience. [ See 2 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1954743&qs=pros-and-cons#reviews) See Related User Reviews ![Naafay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naafay M.") NM Naafay M. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Form Creation Without Coding" What do you dislike about 123FormBuilder? At times when I need to integrate a payment gateway API into my form, things can become complicated. Additionally, if there is a high volume of traffi MK Michael K. Small-Business (50 or fewer emp.) 5.0/5 "The "Canva" of form builders" What do you dislike about 123FormBuilder? From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pa ##### 2. Form Design Users find the **limited flexibility in form design** can restrict custom layouts and lead to occasional bugs. [ See 2 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595628&qs=pros-and-cons#reviews) See Related User Reviews AM Abhilash M. Mid-Market (51-1000 emp.) 4.0/5 "123FormBuilder Makes Form Creation Simple and Fast" What do you dislike about 123FormBuilder? Form design flexibility is limited and creating very custom layouts can be a bit restrictive. MK Michael K. Small-Business (50 or fewer emp.) 5.0/5 "The "Canva" of form builders" What do you dislike about 123FormBuilder? From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pa ##### 3. Learning Curve Users find the **learning curve steep** , especially for integrating APIs and managing user setups efficiently. [ See 2 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595418&qs=pros-and-cons#reviews) See Related User Reviews ![Naafay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naafay M.") NM Naafay M. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Form Creation Without Coding" What do you dislike about 123FormBuilder? At times when I need to integrate a payment gateway API into my form, things can become complicated. Additionally, if there is a high volume of traffi ![Liam L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liam L.") LL Liam L. Mid-Market (51-1000 emp.) 5.0/5 "123FormBuilder is an affordable, intelligent form builder in Salesforce" What do you dislike about 123FormBuilder? As a 123FB admin, figuring out how to add new users took a bit too long. ##### 4. Difficult Customization Users find the **difficult customization** options of 123FormBuilder limit their ability to create unique layouts. [ See 1 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=2444455&qs=pros-and-cons#reviews) See Related User Reviews AM Abhilash M. Mid-Market (51-1000 emp.) 4.0/5 "123FormBuilder Makes Form Creation Simple and Fast" What do you dislike about 123FormBuilder? Form design flexibility is limited and creating very custom layouts can be a bit restrictive. ##### 5. Form Complexity Users experience **form complexity** with bugs and challenges in URL redirects during updates, affecting development efficiency. [ See 1 mentions ](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595329&qs=pros-and-cons#reviews) See Related User Reviews MK Michael K. Small-Business (50 or fewer emp.) 5.0/5 "The "Canva" of form builders" What do you dislike about 123FormBuilder? From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pa ## Top-Rated Alternatives [ ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") Jotform 4.7/5(5,400) ](https://www.g2.com/products/jotform/reviews) [ ![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly") FormAssembly 4.4/5(425) ](https://www.g2.com/products/formassembly/reviews) [ ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms") Formstack Forms 4.3/5(471) ](https://www.g2.com/products/formstack-forms/reviews) [ View All Alternatives ](https://www.g2.com/products/123formbuilder/competitors/alternatives) JL Joel L. Director Small-Business (50 or fewer emp.) 10/20/2021 "Help desk service incredibly competent and available every day" 5/5 What do you like best about 123FormBuilder? When I need help to understand or adjust a script, for instance, the help desk guides me step by step. No need to wait hours for an answer. Then I receive a transcript of my cordial exchange with the knowledgeable 123formbuilder expert. Truly exceptional. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? Sometimes, I wonder if the forms are getting too complicated, requiring updates every 8-12 months. But the Help Desk is always there to guide you as required. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? We run a medium-sized Chess Club. The forms have helped automate the registration and membership dues processes. It's a breeze compared to previous manual and semi-automated approaches. Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5069912/official_response/edit) Hi Joel, Thank you so much for your review! Our Customer Care team is especially grateful for your kind words. We're glad that our form building solution has proven so useful for your Chess Club and we're always here if you need help with anything. All the best! 10/25/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/25/2022 "Great for GDPR compliance" 5/5 What do you like best about 123FormBuilder? I am a huge fan of 123FormBuilder. As a non-tech savvy person, it's so easy to use and understand. I love the pre-set templates for any purpose I need (such as booking forms or feedback forms) and the intuitive design makes it really simple to customize from there with my logo, colors, and content. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? Not all templates are as relevant for my use cases Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? GDPR forms Review collected by and hosted on G2.com. Show More Response from Jennifer of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-6661619/official_response/edit) Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 9/16/2021 "Very good tool to have for any business." 4.5/5 What do you like best about 123FormBuilder? Allows me to do pretty much whatever I need when creating forms for our customers and has helped us gain more business with the form's functionality. It enabled us to do things we weren't able to do with our regular sites. It is nice that the forms can easily embed into our website so we can add user friendly and helpful forms to our site to better the customer experience and gain new business. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? I would like to see a little more integration if possible. We make a lot of order forms for our customers, so it would be nice to integrate with our order management system for the orders to download into the system automatically. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? Being able to embed the forms into our website has made our site much more user-friendly when trying to contact us, apply for a job, request a quote, etc. Before this we had nothing on our site for this so we were missing out on potential business or leads. Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5005966/official_response/edit) We're so happy that our form building solution has helped you grow your business and we appreciate your review! We also encourage you to contact us at customercare@123formbuilder.com and share your ideas for future integrations. Perhaps we might be able to find a workaround in the meantime to help you achieve the desired connection. Looking forward to hearing from you! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 5/31/2022 "Great customizable solution for higher education institutions" 4.5/5 What do you like best about 123FormBuilder? I have worked for over a decade in higher education and I know the value of each form. Universities need forms that are easy to use, custom, and save time. 123FormBuilder is a great solution because it meets all of those needs! Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? More built-in themes and styles for the templates would be nice. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? forms for admissions, feedback, evaluation and more Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JM Jamie M. IT Director 4/22/2022 "Great Form Building Tool!" 5/5 What do you like best about 123FormBuilder? It is very easy to use and has great flexibility. The forms drop seamlessly into my website. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? Sometimes the submission results are inconsistent. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? We use 123 Form Builder for scholarship applications, donations and program registrations. All of the applications work well. Review collected by and hosted on G2.com. Show More Response from Jennifer of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-6534032/official_response/edit) Thank you so much for your kind words, Jamie. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! Validated ReviewerSource: Organic LW Laura W. Project Manager Small-Business (50 or fewer emp.) 5/10/2022 "123FormBuilder Review" 4/5 What do you like best about 123FormBuilder? How easy it is to create professional looking forms. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? That I can no longer gain access to my existing account, which makes me lose prepared forms. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? Meeting registrations etc. Review collected by and hosted on G2.com. Show More Response from Jennifer of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-6591941/official_response/edit) Hi Laura! We're sorry to find out you can't access your account - it will be fixed swiftly. Send us a line at customercare@123formbuilder.com to identify your account and we'd be glad to help restore it. All the best, Jennifer Validated ReviewerSource: Organic ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Enterprise (\> 1000 emp.) 3/10/2022 "Highly recommend it!" 5/5 What do you like best about 123FormBuilder? I've been in the software industry for 10 years and I have never seen a form builder as powerful as 123FormBuilder. It has the most feature-rich pricing plan out there, the best customer service team, and is more than sufficient for handling enterprise level projects. I highly recommend checking it out--you won't be disappointed! Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? I recommended it to a friend that needed just two forms, and I wish there would be more options in the free plan for people who just need basic functionality of their site. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? data collection forms integrated with more tools Review collected by and hosted on G2.com. Show More Response from Jennifer of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5414063/official_response/edit) Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/20/2022 "Easy tool for contact form" 4.5/5 What do you like best about 123FormBuilder? I'm a developer, but I've had to build my fair share of contact forms in the past few years. 123FormBuilder has been an invaluable tool for me and I am really excited about all the new features that are coming out! Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? It could not be easy to customise if non-technical, but it does the trick. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? contact form for enterprise Review collected by and hosted on G2.com. Show More Response from Jennifer of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-6641107/official_response/edit) Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! Validated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 11/24/2021 "Easy to use & effective system" 5/5 What do you like best about 123FormBuilder? 123 Form builder has helped us to create great-looking and easy-to-use forms across a variety of different pages on our sites, including competition sign-up forms. The system is easy to use and implement on our pages. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? So far, we haven't come across any features that are missing or don't work correctly. It fits our current business needs ideally. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? 123 Form builder is so easy to use and lets us create visually appealing forms quickly that are on-brand with our company. We can manipulate forms to suit various needs from competition sign-ups and are currently looking into how we can apply form builder to create surveys for our customers. Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5152352/official_response/edit) Thank you so much for sharing your review and for using 123 Form Builder for your business! If you need any assistance creating the surveys, we are always ready to help, so please feel free to reach out. Have a wonderful day! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 5/27/2022 "Great for data collection" 5/5 What do you like best about 123FormBuilder? I am a financial advisor and use 123FormBuilder to build all of my contracts. I found it very easy to use and it’s flexible enough for any type of document. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? More analytics and pdf export options. You can improve it continously. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? form builder for financial services. It was very useful in our activities. Review collected by and hosted on G2.com. 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