--- title: 123FormBuilder Reviews meta\_title: '123FormBuilder Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 175 reviews by the users' company size, role or industry to find out how 123FormBuilder works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 175 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # 123FormBuilder Reviews & Product Details 123FormBuilder is a versatile and innovative form builder used by over 2 million individuals and businesses around the world to automate data collection processes and workflows. The forms are easy to build and even simpler to maintain, so you never have to worry about how to stay on top of things again. Here’s how it works: the drag & drop interface allows you to easily create forms, surveys, polls, and quizzes, all without ever having to write a single line of code. (Phew, right?) Just add the fields, set up the custom email notifications, and distribute the form... That’s it! Data and payment collection and management have never been easier. And, know what else? 123FormBuilder integrates with more tools than any other online form builder, too. That means no more time spent exporting, importing, and manually entering data! Simply select the app or payment gateway you want, and integrate instantly. No need to worry about privacy, either. 123FormBuilder takes data protection and security seriously and is fully GDPR and HIPAA compliant, so you get both peace of mind and complete control over your data storage. Search through the 1,900+ templates and take what you need. It’s probably in there. If you still have tools all over the screen, this is your sign to put them all aside. 123FormBuilder has rolled it all into one and made it as easy as 1-2-3 to use. Whether you’re part of a small business looking to simplify your internal processes or a large company aiming for a customized Enterprise package, you’re covered now. * * * Seller [123FormBuilder](https://www.g2.com/sellers/123formbuilder) Discussions [123FormBuilder Community](https://www.g2.com/products/123formbuilder/discuss) Languages Supported Afrikaans, Arabic, Belarusian, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Macedonian, Dutch, Norwegian, Punjabi, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by IT Admin Show More ## Pricing Pricing provided by 123FormBuilder. ### Platinum Plan $49.00 Per Month ### Diamond Plan $99.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/123formbuilder/pricing) ## Top-Rated Alternatives [ ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform") Jotform 4.7/5(5,402) ](https://www.g2.com/products/jotform/reviews) [ ![FormAssembly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FormAssembly") FormAssembly 4.4/5(425) ](https://www.g2.com/products/formassembly/reviews) [ ![Formstack Forms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Formstack Forms") Formstack Forms 4.3/5(471) ](https://www.g2.com/products/formstack-forms/reviews) [ View All Alternatives ](https://www.g2.com/products/123formbuilder/competitors/alternatives) ## User Insights Average based on 175 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## 123FormBuilder Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayPal Payments ](https://www.g2.com/products/paypal/reviews) Show More ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 6/8/2022 "Smooth and easy session discussing 123FormBuilder usage by out company." 5/5 What do you like best about 123FormBuilder? It is an easy yo use system and has a lot of potential uses which have yet to try. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? Sorry, there wasn't any. Fitting the word count. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? We need to be compliant with GDPR rules when processing peoples information, and this service allows us to be compliant. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jordan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan R.") JR Jordan R. Senior Salesforce Administrator Mid-Market (51-1000 emp.) 9/16/2021 "Easily Capture Data from Your Internal and External Users" 4.5/5 What do you like best about 123FormBuilder? The interface is comprehensive and user-friendly; I like that changes to the form fields are saved without clicking a button. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? The supported file extensions can be finicky--especially when they need to be added manually. The Salesforce integration could be more user-friendly, as it can be challenging to figure out independently. The automatic-saving functionality for form fields is inconsistent. Review collected by and hosted on G2.com. Recommendations to others considering 123FormBuilder: I demoed Formstack before 123FormBuilder, and I find the latter's interface and functionality vastly superior--especially when integrating Saleforce. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? We capture essential information from both internal and external users, which helps us provide a more consistent level of service and make better business decisions. Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5006487/official_response/edit) Hi Jordan, Thank you for the review and honest feedback! Our team is always working on improving our platform and make it even easier to use and we're always open to suggestions. If you have ideas on how we could make the Salesforce integration a better experience for you, please feel free to drop us an email at customercare@123formbuilder.com. Thank you for choosing 123 Form Builder and have a wonderful day! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 3/10/2022 "It takes care of everything I need and the pricing is great too!" 5/5 What do you like best about 123FormBuilder? I have been using 123FormBuilder for three years now and the experience has been nothing short of great. The customer service is always on standby, the product is highly customizable, and there are no disadvantages that I can think of right now. I would absolutely recommend this software for anyone who is looking for a better way to build dynamic forms! Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? I can't think of a single disadvantage for 123FormBuilder. The service is great in every way. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? dynamic forms Review collected by and hosted on G2.com. Show More Response from Jennifer of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5414273/official_response/edit) Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 9/21/2021 "The Best Forms build in the cosmos!" 5/5 What do you like best about 123FormBuilder? We use 123 Form builder for tons of our forms which collect data every day. It is easy to use, highly functional and configurable, and never fails. We especially like that it has a built-in publishing component that can be used to publish in multiple ways. Another great feature is the way it works to build reply emails automatically. They also have the best most responsive support too! We love it - it's the best! Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? We can't fault 123 Form Builder in any way. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? We collect data from tons of form which helps us to process quotes each day. Without 123 Form Builder we would not be able to do that. We process over 1,000 quotes a year! Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5014357/official_response/edit) Thank you for this stellar review! It makes us happy to know that our forms are so helpful for your business and this drives us to be even better! Our Customer Care team also greatly appreciates your feedback and they are here for you whenever you need any assistance with your forms. Current UserValidated ReviewerSource: Seller invite ![Verified User in Package/Freight Delivery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Package/Freight Delivery") IP Verified User in Package/Freight Delivery Mid-Market (51-1000 emp.) 5/24/2022 "Portfolio Manager, Cost controller, Bidding specialist" 5/5 What do you like best about 123FormBuilder? It is very user-friendly and also very easy to adopt. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? It is not available in other foreign languages (French). Review collected by and hosted on G2.com. Recommendations to others considering 123FormBuilder: When you have issues contact their support, they are very effective. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? Issues related to insurance. Review collected by and hosted on G2.com. Show More Response from Jennifer of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-6653607/official_response/edit) Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! Validated ReviewerSource: Organic ![Sue B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sue B.") SB Sue B. Operations Manager Enterprise (\> 1000 emp.) 9/17/2021 "Dynamic, easy to use software which I really couldn't go without!" 5/5 What do you like best about 123FormBuilder? I like the ease with which I can generate links to collect information and that these can be shared on any platform. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? I don't like the link's appearance (i.e, what's written) and would like this to be customizable. As things stand, I recreate it using Bitly! Review collected by and hosted on G2.com. Recommendations to others considering 123FormBuilder: There is no other product on the market which is as easy to use. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? By using 123Formbuilder, I can efficiently collate information that I need to collect from the network of 10K users. Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5007464/official_response/edit) Hi Sue, We're always happy to know that our services are easy to use and efficient. Thank you very much for sharing your experience with 123 Form Builder! The links to your forms can be customized by replacing our domain (123formbuilder.com) with your own, by using the domain alias feature. You can read more about this feature here: https://www.123formbuilder.com/docs/domain-aliasing/. The only element that cannot be removed is the form ID, which is necessary in order to identify the form. I hope this helps and if you have any questions or require any assistance with your forms, please don't hesitate to contact us at customercare@123formbuilder.com. Have a wonderful day! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering") AC Verified User in Civil Engineering Mid-Market (51-1000 emp.) 3/22/2022 "Forms solution with responsive customer support" 3.5/5 What do you like best about 123FormBuilder? The business contacts are always reachable, the customer services provide quality support, the tool is easy to use and reliable. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? The technical support is fast at reacting to outages but has a collective backlog when custom implementation is required. Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? We are able to provide an easy-to-use tool to our users so that they could collect the required information from the customers. Review collected by and hosted on G2.com. Show More Response from Jennifer of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5436184/official_response/edit) Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you! Validated ReviewerSource: Organic ![Andy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy B.") AB Andy B. Founder Small-Business (50 or fewer emp.) 11/9/2021 "Zero Customer service" 0.5/5 What do you like best about 123FormBuilder? The product suite looked like something that I could use however I asked a question to the support email and never once received a reply. Not even an acknowledgement Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? Customer attentiveness and total lack of customer care. Review collected by and hosted on G2.com. Recommendations to others considering 123FormBuilder: Don't ask any questions as you probably won't receive a reply Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? I was trying to see if the form builder coukd help with an order page with a customer file upload. Zero benefits realised as tge support question I asked was completely ignored along with the follow question. Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5108088/official_response/edit) Hello Andy, Thank you for your interest in using 123 Form Builder and for leaving us your feedback, we always appreciate it, whether it is positive or not. We are sorry to hear this issue, especially since it involves our Customer Care services. One of our core values is that we are Customer-centric, we treat everyone that reaches out to us with the same care and attention and no request is ever left unanswered. We would greatly appreciate you giving us more details on your unanswered request so we can identify it and solve it. Please reach out to us at customercare@123formbuilder.com or on live chat for faster communication. Thank you and we look forward to hearing from you. Validated ReviewerSource: Organic ![Art D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Art D.") AD Art D. Owner/Founder Small-Business (50 or fewer emp.) 10/25/2021 "Great form builder and amazing support!" 5/5 What do you like best about 123FormBuilder? Depth of building forms that include features other form building platforms do not include. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? I would like to see more examples of CSS for form customization. Review collected by and hosted on G2.com. Recommendations to others considering 123FormBuilder: Again, great support and product! Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? Building custom forms with an ample amount of conditional logic available. Also, includes adding custom CSS and plenty more. Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5077495/official_response/edit) Hi Art, We appreciate your positive feedback, thank you so much for leaving us your review! In our Knowledge Base, we have a dedicated section for CSS tricks that you can add to your form. If you are looking for anything specific that can't be found in our KB, please reach out to us at customercare@123formbuilder.com and share with us your ideas. Thank you once again and have a wonderful day! [See how 123FormBuilder improved](https://www.123formbuilder.com/docs/category/documentation/css-tricks/) Current UserValidated ReviewerSource: Seller invite ![Jan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan J.") JJ Jan J. Marketing Consultant Small-Business (50 or fewer emp.) 9/24/2021 "Great software and extra fast customer service" 4/5 What do you like best about 123FormBuilder? Customer Service chat - I've been using the software for around 3 years now and each time I had a problem, it was quickly fixed by CS team. Review collected by and hosted on G2.com. What do you dislike about 123FormBuilder? That I can't open a form in a new window by the right mouse click :) Review collected by and hosted on G2.com. What problems is 123FormBuilder solving and how is that benefiting you? I needed a custom form solution to manage multiple forms for a big client of ours. Review collected by and hosted on G2.com. Show More Response from 123FormBuilder Team of 123FormBuilder [Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5019965/official_response/edit) Hi Jan, Thank you so much for your trust and support over these years and we greatly appreciate your review! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about 123FormBuilder? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about 123FormBuilder ](https://www.g2.com/products/123formbuilder/discussions/new) BT BG. Tissot • Last activity about 4 years ago Microsoft block 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/microsoft-block) ![Andy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy B.") AB Andy Brannan • Last activity over 4 years ago Is it possible to "try" or see examples of file upload functionality before committing to an upgrade 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-it-possible-to-try-or-see-examples-of-file-upload-functionality-before-committing-to-an-upgrade) [ View all Discussions ](https://www.g2.com/products/123formbuilder/discuss) ## Pricing Options Pricing provided by 123FormBuilder. ### Platinum Plan $49.00 Per Month ### Diamond Plan $99.00 Per Month ### Enterprise Starting at $225.00 [ View More Pricing Information ](https://www.g2.com/products/123formbuilder/pricing) 123FormBuilder Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4daf806ef7316c988e15a20797c547bd/jotform.png "Product Avatar Image") Jotform 4.7/5(5,402) [ Compare Now ](https://www.g2.com/compare/123formbuilder-vs-jotform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_42880d3f6faec2f17c9514f4c97c2f72/formstack-forms.png "Product Avatar Image") Formstack Forms 4.3/5(471) [ Compare Now ](https://www.g2.com/compare/123formbuilder-vs-formstack-forms) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c656344a099be529e0627df37f2be7b4/formassembly.jpg "Product Avatar Image") FormAssembly 4.4/5(425) [ Compare Now ](https://www.g2.com/compare/123formbuilder-vs-formassembly) ##### ##### 123FormBuilder Features Customization Custom Fields Conditional Logic Multi-page Forms Additional Functionality Embedded Forms Offline Capability Notifications [ View More Features ](https://www.g2.com/products/123formbuilder/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Lead Capture](https://www.g2.com/categories/lead-capture) [Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Lead Capture](https://www.g2.com/categories/lead-capture)[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best platforms for onboarding SaaS customers](https://www.g2.com/discussions/top-platforms-for-onboarding-saas-customers)[Customer data software top picks for mid-sized companies](https://www.g2.com/discussions/customer-data-software-top-picks-for-mid-sized-companies)[What RASP tools give a mid-size engineering team production-grade runtime protection without requiring a dedicated security engineer to tune and maintain the rules?](https://www.g2.com/discussions/what-rasp-tools-give-a-mid-size-engineering-team-production-grade-runtime-protection-without-requiring-a-dedicated-security-engineer-to-tune-and-maintain-the-rules) [Which payment analytics solutions integrate with both Stripe and PayPal simultaneously for unified transaction reporting?](https://www.g2.com/discussions/which-payment-analytics-solutions-integrate-with-both-stripe-and-paypal-simultaneously-for-unified-transaction-reporting)[Which tool offers the best search and tagging features?](https://www.g2.com/discussions/which-tool-offers-the-best-search-and-tagging-features)[Pros and Cons Details](https://www.g2.com/products/123formbuilder/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)