--- title: 123FormBuilder Reviews meta\_title: '123FormBuilder Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 175 reviews by the users' company size, role or industry to find out how 123FormBuilder works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 175 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management ---

# 123FormBuilder Reviews & Product Details

123FormBuilder is a versatile and innovative form builder used by over 2 million individuals and businesses around the world to automate data collection processes and workflows. The forms are easy to build and even simpler to maintain, so you never have to worry about how to stay on top of things again. Here’s how it works: the drag & drop interface allows you to easily create forms, surveys, polls, and quizzes, all without ever having to write a single line of code. (Phew, right?) Just add the fields, set up the custom email notifications, and distribute the form... That’s it! Data and payment collection and management have never been easier. And, know what else? 123FormBuilder integrates with more tools than any other online form builder, too. That means no more time spent exporting, importing, and manually entering data! Simply select the app or payment gateway you want, and integrate instantly. No need to worry about privacy, either. 123FormBuilder takes data protection and security seriously and is fully GDPR and HIPAA compliant, so you get both peace of mind and complete control over your data storage. Search through the 1,900+ templates and take what you need. It’s probably in there. If you still have tools all over the screen, this is your sign to put them all aside. 123FormBuilder has rolled it all into one and made it as easy as 1-2-3 to use. Whether you’re part of a small business looking to simplify your internal processes or a large company aiming for a customized Enterprise package, you’re covered now.

* * *

Seller
[123FormBuilder](https://www.g2.com/sellers/123formbuilder)
Discussions
[123FormBuilder Community](https://www.g2.com/products/123formbuilder/discuss)
Languages Supported

Afrikaans, Arabic, Belarusian, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Macedonian, Dutch, Norwegian, Punjabi, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Vietnamese, Chinese (Simplified)

Solution Type

All-in-One

Overview by
IT Admin

Show More

## Pricing

Pricing provided by 123FormBuilder.

### Platinum Plan

$49.00

Per Month

### Diamond Plan

$99.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/123formbuilder/pricing)

## Top-Rated Alternatives

[

 ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform")

Jotform

4.7/5(5,402)

](https://www.g2.com/products/jotform/reviews)

[

 ![FormAssembly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FormAssembly")

FormAssembly

4.4/5(425)

](https://www.g2.com/products/formassembly/reviews)

[

 ![Formstack Forms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Formstack Forms")

Formstack Forms

4.3/5(471)

](https://www.g2.com/products/formstack-forms/reviews)

[
View All Alternatives
](https://www.g2.com/products/123formbuilder/competitors/alternatives)

## User Insights

Average based on 175 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

## 123FormBuilder Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PayPal Payments

](https://www.g2.com/products/paypal/reviews)

Show More

 ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media")
UO

Verified User in Online Media

Small-Business (50 or fewer emp.)

6/9/2021

"Good For One Basic Form"

2.5/5

What do you like best about 123FormBuilder?

With the free plan, you are able to create 1 custom form with unlimited submissions. It also works well as an embedded form on a Wix website. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

The free plan tier was only more recently reduced from 3 free forms to 1, which is quite limiting. I was using this app as a trial run and when the plan change occurred, it completely deterred my desire to utilize it. In fact, I ended up switching to another paid app that allows me to utilize unlimited forms for less than the individual plan. Review collected by and hosted on G2.com.

Recommendations to others considering 123FormBuilder:

If you are looking for 1 form for your site, this is a useful, cost-effective option. However, if you need more than one form at a cost-effective price, it is best to look for an alternative. Review collected by and hosted on G2.com.

What problems is 123FormBuilder solving and how is that benefiting you?

I utilized this app to capture data from leads. It was somewhat customizable so that I could incorporate brand colors. Also the privacy policy checkbox was helpful to ensure privacy compliance with all form data collection. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale")
AW

Verified User in Wholesale

Small-Business (50 or fewer emp.)

10/20/2021

"Good for basic utilization"

3/5

What do you like best about 123FormBuilder?

it has simple formatting, it's easy to build Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

downsides are the lack of design customization Review collected by and hosted on G2.com.

What problems is 123FormBuilder solving and how is that benefiting you?

We trying to use it to solve communication holes with customers - filing a return request, etc Review collected by and hosted on G2.com.

Show More

Response from 123FormBuilder Team of 123FormBuilder

[Editedit](https://www.g2.com/survey_responses/123formbuilder-review-5070076/official_response/edit)

Thank you for sharing your review with us!

We just wanted to let you know that with 123 Form Builder, you can customize every element of your form by visiting the Design section. If you feel that any options are missing, or if the Design section can be improved in any way, we'd love to hear you out so please reach out to us at customercare@123formbuilder.com and share your feedback. Thank you!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jose Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose Z.")
JZ

Jose Z.

Managing Director

Information Technology and Services

Small-Business (50 or fewer emp.)

12/31/2018

"Has a great potential if they fix issues quicker"

3/5

What do you like best about 123FormBuilder?

- Easy to design screens. Drag and drop fields, rearrange them as needed.

- Multilanguage - this is the primary reason why selected this product.

- Ability to create your own subdomain – white label

- Use your own SMTP server which is great to minimize SPAM issues. They are knowledgeable, polite and follow through with the issues.

- Great variety of field types

- Save and Resume later is great

- Good integration with other tools such as Zappier.

- Plenty of examples to get you started.

- Mobile friendly

- PDF rendering of the form works great

- SMS Notifications

- Form branching

Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

IMPORTANT NOTE: These issues have been shared with the vendor in December 2018. They have acknowledged them and promised to fix in future releases.

- Once an issue has been found, there is no way to tell when it will be resolved. They don’t appear to have a helpdesk system in place.

- Documentation, blogs are not up-to-date with the latest version. So this can be very frustrating as you can’t follow the examples.

-When passing values from one form to another, mobile numbers, long text fields will not carry forward. Same with Mobile numbers

- Computed fields only allow for numerical calculations. You can’t create a field and add a simple string calculation. You have to do it via Javascript and get into development.

- Purchasing credits for things like rendering to PDF is simply a joke. This is a standard feature for many form vendors.

- Form rules are someone basic. They don’t have ways to group fields into sections, hide pages, skip pages when conditions are met.

- There is no way to mask numbers, so writing numbers with many digits is very difficult for users..

- Many currencies are not available.

- Repeatable content field type continues to be in BETA mode. It has been like that for months. This feature is standard in many other vendors.

- When adding multiple attachments, the form converts them into one single ZIP file.

- Passing values from one form to another is very tricky. You need know HTML and be very familiar with exposing HTML code on the browser.

- There is no audit logs, email logs, or garbage collector. If you make a change, it is instant and you can’t undo.

- You need to contact support to see why emails were not sent. The lack of logging is incredible and there should be a way to see what happened.

- There is no way to turn off validation while testing. So you can have fill out the forms over and over again.

- If a user accidently clicks back In the browser, the full content is LOST. There should be a warning that you are leaving the form and to save it. Review collected by and hosted on G2.com.

Recommendations to others considering 123FormBuilder:

Don't follow the documentation, it is not current and can be frustrating.

Don't be afraid to contact support - very friendly, but work from EU hrs.

You might need some Javascript and CSS experience if you need to customize more.

Stay away from hiding/showing fields. It is very tricky. Review collected by and hosted on G2.com.

What problems is 123FormBuilder solving and how is that benefiting you?

The form is very complex with many fields and needed to look very professional. The field types offered satisfied most of our needs. They even have a Google Map field that had exactly what we needed to pin the exact location of events. We also needed to be fully bilingual (French/English). So users can switch back and forward and also autodetect the browser default language. We needed to be white label so there won't be any reference to 123formbuilder in the domain or email. The SMTP settings were perfect to avoid SPAM errors. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/12/2018

"Just blah"

3/5

What do you like best about 123FormBuilder?

Accuracy, I never experience any discrepancy in forms. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Organization of forms is not very organized. UI is starting to feel outdated compared to competitive form builders. Review collected by and hosted on G2.com.

Recommendations to others considering 123FormBuilder:

Great for chiropractor, dentist, etc. if UI is important, keep looking Review collected by and hosted on G2.com.

What problems is 123FormBuilder solving and how is that benefiting you?

Lead capture. Can quickly set up an event specific form in about 30 seconds for trade shows. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

4/25/2018

"Some good features, not as user-friendly as would like"

3/5

What do you like best about 123FormBuilder?

We used this formbuilder for event registrations. Compared to our previous registration software, this on had much lower reg fees and we were happy to pay so much less. Building a form is pretty straightforward and easy to figure out, and we were able to get registrations up and running very quickly. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

There are so many features that are lacking or made our registrations annoying. For example, there is no way to search through a list of form submissions for specific registrations or attendees. If needed to look up a specific attendee's registration, there is no way to do that without generating a whole list. Generating a list of attendees was much more complicated than it should be. It also had some weird feature where our attendees could register without paying, which should have been an easy fix, but we found that there wasn't a way to change this and make payment mandatory. Review collected by and hosted on G2.com.

What problems is 123FormBuilder solving and how is that benefiting you?

We were able to use a registration software for much cheaper than our previous software, and it saved us a lot of money. Unfortunately it did not have all the features we needed and we will be switching to a different system again. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![lilia berenice o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "lilia berenice o.")
LO

lilia berenice o.

investigador

Enterprise (\> 1000 emp.)

2/5/2018

"Excelent page"

2.5/5

What do you like best about 123FormBuilder?

It is easy to créate questions, and easy to handle. Also it sends an e-mail with the answers not needing to upload and see the answers. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

If i want to change the questionare I have to do many savings in different places in order to conect titles with the question identification. it should conect the information from the form Review collected by and hosted on G2.com.

What problems is 123FormBuilder solving and how is that benefiting you?

is just for grading the Service we offer. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/2/2017

"Gets the hob done"

2.5/5

What do you like best about 123FormBuilder?

App for wix - is somewhat limited in features. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

I started using Jotform, has more features and templates then 123contactform Review collected by and hosted on G2.com.

Recommendations to others considering 123FormBuilder:

If you are using there plugin app for Wix and all you need is a simple contact us - it is good Review collected by and hosted on G2.com.

What problems is 123FormBuilder solving and how is that benefiting you?

contact forms and signup forms Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about 123FormBuilder? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about 123FormBuilder
](https://www.g2.com/products/123formbuilder/discussions/new)

BT

BG. Tissot
•
Last activity about 4 years ago

Microsoft block

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/microsoft-block)

 ![Andy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy B.")
AB

Andy Brannan
•
Last activity over 4 years ago

Is it possible to "try" or see examples of file upload functionality before committing to an upgrade

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/is-it-possible-to-try-or-see-examples-of-file-upload-functionality-before-committing-to-an-upgrade)

[
View all Discussions
](https://www.g2.com/products/123formbuilder/discuss)

## Pricing Options

Pricing provided by 123FormBuilder.

### Platinum Plan

$49.00

Per Month

### Diamond Plan

$99.00

Per Month

### Enterprise

Starting at $225.00

[
View More Pricing Information
](https://www.g2.com/products/123formbuilder/pricing)

123FormBuilder Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4daf806ef7316c988e15a20797c547bd/jotform.png "Product Avatar Image")

Jotform

4.7/5(5,402)

[
Compare Now
](https://www.g2.com/compare/123formbuilder-vs-jotform)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_42880d3f6faec2f17c9514f4c97c2f72/formstack-forms.png "Product Avatar Image")

Formstack Forms

4.3/5(471)

[
Compare Now
](https://www.g2.com/compare/123formbuilder-vs-formstack-forms)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c656344a099be529e0627df37f2be7b4/formassembly.jpg "Product Avatar Image")

FormAssembly

4.4/5(425)

[
Compare Now
](https://www.g2.com/compare/123formbuilder-vs-formassembly)

##### 
##### 123FormBuilder Features

Customization

Custom Fields

Conditional Logic

Multi-page Forms

Additional Functionality

Embedded Forms

Offline Capability

Notifications

[
View More Features
](https://www.g2.com/products/123formbuilder/features)

##### Categories on G2

[Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Lead Capture](https://www.g2.com/categories/lead-capture)

[Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Lead Capture](https://www.g2.com/categories/lead-capture)[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Best platforms for onboarding SaaS customers](https://www.g2.com/discussions/top-platforms-for-onboarding-saas-customers)[Customer data software top picks for mid-sized companies](https://www.g2.com/discussions/customer-data-software-top-picks-for-mid-sized-companies)[What RASP tools give a mid-size engineering team production-grade runtime protection without requiring a dedicated security engineer to tune and maintain the rules?](https://www.g2.com/discussions/what-rasp-tools-give-a-mid-size-engineering-team-production-grade-runtime-protection-without-requiring-a-dedicated-security-engineer-to-tune-and-maintain-the-rules)

[Which payment analytics solutions integrate with both Stripe and PayPal simultaneously for unified transaction reporting?](https://www.g2.com/discussions/which-payment-analytics-solutions-integrate-with-both-stripe-and-paypal-simultaneously-for-unified-transaction-reporting)[Which tool offers the best search and tagging features?](https://www.g2.com/discussions/which-tool-offers-the-best-search-and-tagging-features)[Pros and Cons Details](https://www.g2.com/products/123formbuilder/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)