---
title: 123FormBuilder Reviews
meta_title: '123FormBuilder Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 175 reviews by the users' company size, role or industry
  to find out how 123FormBuilder works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 175
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# 123FormBuilder Reviews
**Vendor:** 123FormBuilder  
**Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 175
## About 123FormBuilder
123FormBuilder is a versatile and innovative form builder used by over 2 million individuals and businesses around the world to automate data collection processes and workflows. The forms are easy to build and even simpler to maintain, so you never have to worry about how to stay on top of things again. Here’s how it works: the drag &amp; drop interface allows you to easily create forms, surveys, polls, and quizzes, all without ever having to write a single line of code. (Phew, right?) Just add the fields, set up the custom email notifications, and distribute the form... That’s it! Data and payment collection and management have never been easier. And, know what else? 123FormBuilder integrates with more tools than any other online form builder, too. That means no more time spent exporting, importing, and manually entering data! Simply select the app or payment gateway you want, and integrate instantly. No need to worry about privacy, either. 123FormBuilder takes data protection and security seriously and is fully GDPR and HIPAA compliant, so you get both peace of mind and complete control over your data storage. Search through the 1,900+ templates and take what you need. It’s probably in there. If you still have tools all over the screen, this is your sign to put them all aside. 123FormBuilder has rolled it all into one and made it as easy as 1-2-3 to use. Whether you’re part of a small business looking to simplify your internal processes or a large company aiming for a customized Enterprise package, you’re covered now.



## 123FormBuilder Pros & Cons
**What users like:**

- Users value the **ease of creation** with 123FormBuilder, making form design quick and simple without technical challenges. (5 reviews)
- Users appreciate the **ease of use** of 123FormBuilder, allowing quick and straightforward form creation without technical hassles. (5 reviews)
- Users value the **customizability** of 123FormBuilder, allowing tailored solutions and seamless integrations with existing tools. (3 reviews)
- Users commend the **easy integrations** of 123FormBuilder, simplifying lead and data collection effortlessly. (3 reviews)
- Users value the **user-friendly form creation** capabilities of 123FormBuilder, enhancing efficiency in data collection and management. (3 reviews)
- Users value the **s seamless integrations** of 123FormBuilder, enhancing productivity and collaboration with existing tools effortlessly. (3 reviews)
- Users find 123FormBuilder&#39;s **simplicity** in creating forms refreshing, enabling quick setup without technical expertise. (3 reviews)
- Users praise the **responsive customer support** of 123FormBuilder, highlighting its knowledgeable team and prompt assistance. (2 reviews)
- Interface Ease (2 reviews)
- Intuitive (2 reviews)

**What users dislike:**

- Users face **delays** in integration and support, complicating form setup and impacting overall user experience. (2 reviews)
- Users find the **limited flexibility in form design** can restrict custom layouts and lead to occasional bugs. (2 reviews)
- Users find the **learning curve steep** , especially for integrating APIs and managing user setups efficiently. (2 reviews)
- Users find the **difficult customization** options of 123FormBuilder limit their ability to create unique layouts. (1 reviews)
- Users experience **form complexity** with bugs and challenges in URL redirects during updates, affecting development efficiency. (1 reviews)
- Users find **integration difficult** with payment gateways, causing complications and delays during urgent projects. (1 reviews)
- Integration Issues (1 reviews)
- Users find the **lack of guidance** in adding new users frustrating and time-consuming in 123FormBuilder. (1 reviews)
- Layout Issues (1 reviews)
- Limitations (1 reviews)

## 123FormBuilder Reviews
  ### 1. Simple, Customizable Drag-and-Drop Forms—But Feels a Bit Dated

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sonika T. | Sr.Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about 123FormBuilder?**

It’s very simple to use. We created it to make forms for team surveys. The forms can be customized to suit your needs, and the drag-and-drop option is quite self-explanatory.

**What do you dislike about 123FormBuilder?**

This feels like a very outdated tool. There are several other options available that offer more advanced form creation and stronger integrations.

**What problems is 123FormBuilder solving and how is that benefiting you?**

I use it to create simple forms for team surveys, update team personal details, and run polls, including anonymous reviews.
Also used for events registrations and team registrations,

  ### 2. Effortless Form Creation Without Coding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naafay M. | Trust and safety Associate , Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2025

**What do you like best about 123FormBuilder?**

The fact that surveys and other forms can be created by 123formbuilder without any code is what makes it easy and simple to use . Unlike other custom forms that need atleast some back door work.

**What do you dislike about 123FormBuilder?**

At times when I need to integrate a payment gateway API into my form, things can become complicated. Additionally, if there is a high volume of traffic, the scalability does not quite meet expectations.
Also the support is not up to mark , and sometimes I feel like the do it especially when I'm on a tight deadline

**What problems is 123FormBuilder solving and how is that benefiting you?**

First of all, the platform makes it incredibly easy to create forms and surveys without needing any technical skills. This simplicity really streamlines the process, and when working within a team or organization, it becomes much easier to assign tasks to different people as needed.

  ### 3. Effortless Form Creation with Seamless Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** SHUBHAM P. | Product manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2025

**What do you like best about 123FormBuilder?**

I appreciate how straightforward it is to create forms without having to deal with complicated technical details. The interface is clean and user-friendly, and the drag-and-drop feature operates seamlessly. I’m able to publish a form within minutes, which is incredibly convenient. Additionally, its integration with the tools I already use helps me save a significant amount of time.

**What do you dislike about 123FormBuilder?**

Nothing in particular as such. It has been useful so far.

**What problems is 123FormBuilder solving and how is that benefiting you?**

123FormBuilder has made it much easier for me to automate data collection that I previously handled by hand. Rather than having to follow up with people for their input or sort through disorganized spreadsheets, I now receive all the information through well-structured forms. This not only saves me time but also cuts down on mistakes and allows me to manage all submissions in a single location. It keeps everything organized without requiring ongoing effort from me.

  ### 4. 123FormBuilder Makes Form Creation Simple and Fast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhilash M. | Sales executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about 123FormBuilder?**

123FormBuilder makes creating forms very simple and quick. The drag and drop builder, ready made templates, and easy integrations helps us collect leads and data without any technical efforts.

**What do you dislike about 123FormBuilder?**

Form design flexibility is limited and creating very custom layouts can be a bit restrictive.

**What problems is 123FormBuilder solving and how is that benefiting you?**

It helps us quickly create enquiry, booking, and feedback forms for our travel website, making it easier to collect customer details, manage leads, and streamline communication.

  ### 5. Helpful for Work with Microsoft Tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about 123FormBuilder?**

This tool has been incredibly useful for me, especially when it comes to creating forms for surveys and applications.

**What do you dislike about 123FormBuilder?**

At this point, I haven't found anything to dislike.

**What problems is 123FormBuilder solving and how is that benefiting you?**

They make sure that data collection is safe by using encryption, which makes it feel very secure.

  ### 6. Easy to build Professional forms online

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rajesh K. | Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2022

**What do you like best about 123FormBuilder?**

123 Formbuilder allows to create a variety of forms instantly, such as Survey forms, registration forms and more, with their Drag and drop features. It also provides customisation of form based on styles and colour combinations; All forms can be accessible in all platforms, such as mobile and desktop.

**What do you dislike about 123FormBuilder?**

Pricing are higher and should bring more attractive and intuitive dashboard overall it is an good platform to create instant live surveys.

**What problems is 123FormBuilder solving and how is that benefiting you?**

It helps to know our visitors and help improve our services by conducting surveys. It helps to create surveys within few minutes and get the survey live, not depending on creating forms from developer which takes more time.

  ### 7. Decent alternative to google forms

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about 123FormBuilder?**

Integration with other popular services like google drive and mail chimp, and that you can tailor your forms to your own branding is a really nice touch, google forms is very basic in comparison.

**What do you dislike about 123FormBuilder?**

The user interface is not very friendly; I think typeform is a better alternative in this regard; easier to understand to use and better branded. Especially on a larger 27inch 2k monitor the space is not very optimally used.

**What problems is 123FormBuilder solving and how is that benefiting you?**

I cant think of anything special that 123fb does that other similar platforms dont do as well. It does make a fine UX research tool to gather information through surveys.

  ### 8. It has been adequate for our needs - and the support has been very helpful.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Neil L. | Head of RTE.ie, Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about 123FormBuilder?**

For us, the ability to manage the upload of user generated content is fantastic. Also it is relatively quick to set up a form.

**What do you dislike about 123FormBuilder?**

The ability to bring design to the form, add images easily or make the form more aesthetically pleasing is quite absent.

**Recommendations to others considering 123FormBuilder:**

Great team, if you need to do complex forms online in an easy and reliable way, this is the product for you.

**What problems is 123FormBuilder solving and how is that benefiting you?**

It centralises complex forms across our organisation. We use MS Forms for simple forms online for our users but Formbuilder allows us do more complex forms.

**Official Response from Jennifer:**

> Thank you so much for your kind words, Neil. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you.


  ### 9. Great product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about 123FormBuilder?**

This is a product that helps me everyday to save time and it is really user friendly. Even if it's the first time I am using this, i was really impressed of how easy was to get everything I need

**What do you dislike about 123FormBuilder?**

Nothing I can think of, keep on the good work!

**What problems is 123FormBuilder solving and how is that benefiting you?**

organizational data collection

**Official Response from Jennifer:**

> Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

  ### 10. Very Customisable but a little clunky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Aaron R. | S, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about 123FormBuilder?**

The ability to create rules to show/hide values based on inputs is great, it allows you to use one form easily with multiple streams based on inputs of users.

**What do you dislike about 123FormBuilder?**

The tool does not handle repeatable containers very well, especially if you are exporting data to a tool like Zapier or Google Sheets.

**What problems is 123FormBuilder solving and how is that benefiting you?**

We used to use google forms, but I found that they were very straightforward and it was very hard to create a branched form. Because our forms are somewhat complex and require multiple branches in some cases, 123 Form Builder has been great at easily providing this for us.

**Official Response from 123FormBuilder Team:**

> Hi Aaron,

Thank you for your review! Here at 123 Form Builder, we believe that complex forms shouldn't be complicated to achieve, and we're glad that you have chosen us for the ease of use of our platform.

Also, please contact us at customercare@123formbuilder.com or on live chat whenever you find that the data from your Repeatable container fields is not being passed properly. We'd like to look further into this matter and make sure that you're not missing out on any data collected through your forms.

Thank you and have a great day!

  ### 11. 123FormBuilder Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laura W. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2022

**What do you like best about 123FormBuilder?**

How easy it is to create professional looking forms.

**What do you dislike about 123FormBuilder?**

That I can no longer gain access to my existing account, which makes me lose prepared forms.

**What problems is 123FormBuilder solving and how is that benefiting you?**

Meeting registrations etc.

**Official Response from Jennifer:**

> Hi Laura!

We're sorry to find out you can't access your account - it will be fixed swiftly. Send us a line at customercare@123formbuilder.com to identify your account and we'd be glad to help restore it. 

All the best,
Jennifer

  ### 12. Forms solution with responsive customer support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about 123FormBuilder?**

The business contacts are always reachable, the customer services provide quality support, the tool is easy to use and reliable.

**What do you dislike about 123FormBuilder?**

The technical support is fast at reacting to outages but has a collective backlog when custom implementation is required.

**What problems is 123FormBuilder solving and how is that benefiting you?**

We are able to provide an easy-to-use tool to our users so that they could collect the required information from the customers.

**Official Response from Jennifer:**

> Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

  ### 13. Great software and extra fast customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jan J. | Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2021

**What do you like best about 123FormBuilder?**

Customer Service chat - I've been using the software for around 3 years now and each time I had a problem, it was quickly fixed by CS team.

**What do you dislike about 123FormBuilder?**

That I can't open a form in a new window by the right mouse click :)

**What problems is 123FormBuilder solving and how is that benefiting you?**

I needed a custom form solution to manage multiple forms for a big client of ours.

**Official Response from 123FormBuilder Team:**

> Hi Jan,

Thank you so much for your trust and support over these years and we greatly appreciate your review!

  ### 14. Smart solution, easy customizable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2022

**What do you like best about 123FormBuilder?**

user friendly, smart solution,easy customizable

**What do you dislike about 123FormBuilder?**

haven't had enough time to try out the solution and discover dislikes.

**Recommendations to others considering 123FormBuilder:**

-

**What problems is 123FormBuilder solving and how is that benefiting you?**

online assessments for different external learning programs

**Official Response from Jennifer:**

> Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

  ### 15. Good For formsSimple, easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about 123FormBuilder?**

Shopify integration, conditional fields, payment integration

**What do you dislike about 123FormBuilder?**

would be better if it had more styling option or inherent from embed website

**What problems is 123FormBuilder solving and how is that benefiting you?**

we use 123 form builder to power our returns forms, allowing repeatable sections is very valuable to us

**Official Response from 123FormBuilder Team:**

> Thank you for your review, it makes us happy to know that our form builder is a valuable asset for your business!

Our platform does allow you to change every aspect of your form and even do wonders by adding custom CSS. If you need any help styling your forms, or if you feel that some options are missing, please reach out to us at customercare@123formbuilder.com and share with us more details. We'd love to help you create the perfect forms for your website!

  ### 16. Generally Positive Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2021

**What do you like best about 123FormBuilder?**

I like that most of the basic features are simple and easy to use. Their support when you have a question is excellent and quickly answers questions. I recently updated a payment link through 123formbuilder that was much easier than I initially expected.

**What do you dislike about 123FormBuilder?**

There are some more advanced features that I have had difficulty understanding. Generally, once I contact support, I can figure those features out.

**What problems is 123FormBuilder solving and how is that benefiting you?**

I use 123formbuilder with many parts of my jobs, and it is an accessible format to receive forms from consumers.

**Official Response from 123FormBuilder Team:**

> Thank you so much for the review! Our Customer Care team is indeed always ready and happy to help with any situations you might encounter while creating or managing your forms, so please don't hesitate to reach out whenever you need any assistance. 

  ### 17. Integratable WIX application, a bit pricey but very easy to use.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adam N. | Court Programmer I, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about 123FormBuilder?**

I like how easy it is to build your forms with this application, it also integrates very seamlessly with WIX for when you want to build/create secured/encrypted forms especially for when you are handling PII.

**What do you dislike about 123FormBuilder?**

What I do not like about this application is how some of the features are not mentioned as far as what membership level you have to be at to get said features. The main and primary concern for my organization was an SSL protected form, I went initially with the gold  membership which initially i believed to include this but then after purchasing this for a few hundred dollars found that the next level up was required to get SSL protection, This wasn't made clear at all during the selling process, gold had plenty of monthly submissions and available forms to be created for our need but it was very sneaky to not include premium features and be open and clear about what all is and isn't included with the paid plans.

**Recommendations to others considering 123FormBuilder:**

If you need a secure easy to use formbuilder application I would recommend this application, just look into the pricing carefully and what features that are included with each tier before deciding.

**What problems is 123FormBuilder solving and how is that benefiting you?**

We are in the process of digitizing our Jury Trial Forms as well as still offering mailed questionnaires. Since starting to work with this application we have found multiple other uses for it. My main appreciation of this is that it integrates with our page I have built within WIX and it is secured to keep any PII confidential.

  ### 18. Drag and drop so easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2019

**What do you like best about 123FormBuilder?**

I like the fact that you can use a template and edit it to your liking or you can drag & drop so easily. They have many options to choose from 

**What do you dislike about 123FormBuilder?**

Limited number of uses on free plan and have to pay for payment integration

**What problems is 123FormBuilder solving and how is that benefiting you?**

Just getting client information to see how we can do better 

  ### 19. It does a good enough job for what it's worth...

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hunter H. | Co-Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2019

**What do you like best about 123FormBuilder?**

I like that it has a free feature that allows you to try it out before you get started with a paid version.

**What do you dislike about 123FormBuilder?**

I dislike the limited integrations that it has.

**Recommendations to others considering 123FormBuilder:**

Use it if you want the free version, but if you need a better one I would suggest Google forms.

**What problems is 123FormBuilder solving and how is that benefiting you?**

I was able to make an embeddable form for my organization's website.

  ### 20. Forms Always Have Issues, but the customization is worth it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amanda S. | Paid Search Specialists, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2018

**What do you like best about 123FormBuilder?**

The customization of the forms is awesome, I wish I didn't have to dig in to CSS but the end product is worth it.

**What do you dislike about 123FormBuilder?**

The forms have been down multiple times, prompting angry calls from our customers.

**Recommendations to others considering 123FormBuilder:**

It’s a very powerful form tool that’s easy to use once you get the gist of it.  We have had a few bumps with forms going down but their support team is always ready to dive in and fix the problem ASAP.

**What problems is 123FormBuilder solving and how is that benefiting you?**

Easy to create new or duplicate old forms, fast and easy especially when we're on a deadline.

**Official Response from 123FormBuilder Team:**

> Hi Amanda!

We apologize for the downtimes. We do our best to improve our servers, as to avoid this kind of problems from happening again. 

We've made some updates since then and the forms should be working better.

If there's anything else we can help you with, you know where to find us. 

Thank you for your review & for choosing 123FormBuilder!

  ### 21. Easy form creator with lots of options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Markus E. | Founder Markus Eichenberger Photo & Film Productions, Photography, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2018

**What do you like best about 123FormBuilder?**

The integration with WIX is very well done

**What do you dislike about 123FormBuilder?**

MailChimp integration could be improved by allowing several rules for data import.

**Recommendations to others considering 123FormBuilder:**

Easy to use, improves workflows

**What problems is 123FormBuilder solving and how is that benefiting you?**

Bookings of Workshops. Easy to export to excel. Workflow has improved

  ### 22. simple, quick

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2018

**What do you like best about 123FormBuilder?**

Simplicity, ease of use

**What do you dislike about 123FormBuilder?**

the poverty of the graphics and the follow-up emails

**What problems is 123FormBuilder solving and how is that benefiting you?**

registration for an event

  ### 23. Good form builder with lots of integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2017

**What do you like best about 123FormBuilder?**

123contactform offers a cost effective form builder that is extremely versatile.  You can use it for a simple survey, event sign up, online merchandise sales, contact forms, or sign ups for email newsletters, just to name a few possible uses.  There are tons of integrations with other services including payment processors, Google services, email marketing services, and more.

**What do you dislike about 123FormBuilder?**

The software is occasionally buggy and has odd errors.  Sometimes they self correct, sometimes the 123contactform support staff needs to address it.

**What problems is 123FormBuilder solving and how is that benefiting you?**

This software lets me do a lot for my small nonprofit - events exhibitor registration, membership renewals, donations, online sales, inquiry tracking, and much much more.  It ultimately saves us a lot of time.

  ### 24. Quick and Easy.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Janna G. | President &amp; Co-Founder, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2016

**What do you like best about 123FormBuilder?**

There are many templates to choose from and there is the ability to copy forms (so that you don't have to rebuild - great for clients with multiple locations).  Decent field options.  We use these forms with many of our clients: order forms, special offers, employee applications, etc.n  For each form you build - it tracks the submissions and you can generate reports and export data - that is a great feature.

**What do you dislike about 123FormBuilder?**

Looks and feels a little "old school" in comparison to our sites we use the forms on.  When adding a field - it "adds" it to the bottom of the form and you have to drag it back up - that is incredibly annoying.  Limited in the  design although there is an html block field.

**Recommendations to others considering 123FormBuilder:**

There are some workarounds you have to figure out on your own to get the best use out of this product - but it is worth it.  Definitely upgrade from the free version to get the most out of this (very affordable) and be sure to utilize the apps!

**What problems is 123FormBuilder solving and how is that benefiting you?**

Providing an easy, "no muss, no fuss" option for building forms for our clients.  Provides excellent tracking & reporting and utilizes google analytics.  

**Official Response from 123FormBuilder Team:**

> Hi Janna!

We do offer the functionality to drag fields where you need them on the form, without having to go through the scenario that you have described. 

Regarding the design aspect, we're continuously working on improving it. And we like receiving feature suggestions from our users. 

So, if there's anything you'd like to add more on this topic, we'd love to hear your ideas. Just drop us an email or contact our Support team.

Happy to help you achieve your results.

Thank you for choosing 123FormBuilder.


  ### 25. Generally works well

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michael S. | Partner, Political Organization, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2016

**What do you like best about 123FormBuilder?**

Easy to embed forms; lots of options for form fields.

**What do you dislike about 123FormBuilder?**

It is sometimes buggy and difficult to fix (especially with field validation). Also not the best with mobile.

**What problems is 123FormBuilder solving and how is that benefiting you?**

Collecting information from email subscribers.


## 123FormBuilder Discussions
  - [Microsoft block](https://www.g2.com/discussions/microsoft-block) - 1 comment, 1 upvote
  - [Is it possible to &quot;try&quot; or see examples of file upload functionality before committing to an upgrade](https://www.g2.com/discussions/is-it-possible-to-try-or-see-examples-of-file-upload-functionality-before-committing-to-an-upgrade) - 1 comment, 1 upvote
  - [Why does this company think it&#39;s cool to scam people](https://www.g2.com/discussions/39365-why-does-this-company-think-it-s-cool-to-scam-people) - 1 comment, 1 upvote
  - [What is 123FormBuilder used for?](https://www.g2.com/discussions/what-is-123formbuilder-used-for) - 1 comment

- [View 123FormBuilder pricing details and edition comparison](https://www.g2.com/products/123formbuilder/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A08%3A51+-0500&secure%5Bsession_id%5D=5dea26f0-fa0d-464b-8b02-5da407b26745&secure%5Btoken%5D=6cb0c56815f51d46015d2bd5c5cd3de66110ef068099cd041d83cabd02074450&format=llm_user)
## 123FormBuilder Integrations
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)

## 123FormBuilder Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Lead Monitoring**
- Features
- Performance
- Identification
- Lead Capture

**Survey Management**
- Survey Builder
- Customizable Questions
- Templates
- Survey Distribution
- Mobile Survey
- Site Intercept Survey
- Pulse Surveys

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design
- Forms Creation & Design

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Survey Customization**
- Question Branching
- Branding
- Multimedia Support
- Multilingual Surveys

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms
- Customizable Forms
- Real-Time Notifications
- Alerts/Notifications

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- Customizable Branding
- SSL Security
- API
- Document Management
- Document Storage
- Collaboration Tools
- Data Capture and Transfer
- Autofill
- Multi-Channel Distribution
- Convert to PDF
- Customizable Templates
- Media Library
- Generative AI
- Full Text Search
- Surveys & Feedback
- Data Import/Export
- Forms Management
- Electronic Signature
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Template Management
- Mobile Access

**Analytics**
- Export/Import
- Reporting

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Customization**
- Web Forms
- Personalization
- Templates
- Integration
- Social Media Integration
- Customizable Forms
- Customizable Templates

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

**Additional Functionality**
- Lead Segmentation
- Conversion Tracking
- Activity Dashboard
- A/B Testing
- AI Copilot
- Pipeline Management
- Drag & Drop
- Reporting & Statistics
- Multi-Campaign
- Prospecting Tools
- Customizable Fields
- Lead Distribution
- Event Triggered Actions
- Engagement Tracking
- Generative AI
- Chat/Messaging
- CRM
- Email Marketing
- Template Management
- Lead Nurturing
- Customizable Branding
- Contact Management
- Contact Database
- Email Management
- Real-Time Notifications
- Customer Segmentation
- Surveys & Feedback
- Campaign Management
- Activity Tracking
- Alerts/Notifications
- Data Extraction
- Lead Notifications
- Reporting/Analytics
- Dashboard
- Business Card/Badge Scanning
- Lead Generation
- Customer Database
- Autoresponders
- Lead Qualification
- API
- Forms Management
- Visitor Tracking
- Lead Management
- Campaign Analytics
- Search/Filter
- Campaign Planning
- Lead Scoring
- Email Tracking
- Drip Campaigns
- Campaign Segmentation
- Lead Verification/Validation
- Source Tracking
- Calendar Management
- Reminders
- Interaction Tracking
- Opportunity Management
- Sales Reports
- Document Storage
- Sales Trend Analysis
- Monitoring
- For Sales Teams/Organizations
- Sales Forecasting
- Workflow Management
- Task Management

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