It is so affordable that any customer can buy this at a cheaper cost. They also provide email services at a low cost Review collected by and hosted on G2.com.
Customer support is not as per the mark and can be better. Payment options are fewer. Review collected by and hosted on G2.com.
It gives various web hosting and domain management services.
It has both annual and monthly plan options.
We can afford 101 domain hosting even with minimal budget due to its cost efficient features. Review collected by and hosted on G2.com.
They will charge late fee even there is a one day delay in due date.
And eventhough they provide customer support 24/7 via toll free and fax
Their response will take more than one day. Review collected by and hosted on G2.com.
Quite a user-friendly, easy-to-register domain and easy to integrate with other Mailbox service provider Review collected by and hosted on G2.com.
Compared to other Domain registrars price is on bit expensive side Review collected by and hosted on G2.com.
It is helping in recognition and understanding the the thing easily. Review collected by and hosted on G2.com.
For similar names, it is creating confusion and misunderstanding. Review collected by and hosted on G2.com.
You can get support by live chat, but unfortunately the live chat agents don't appear to be the ones doing the actual work. It's impossible to talk to people who are doing the work, and they don't update you at all on their progress, so you can be left in limbo for days.
The backend control panel has a lot of features and granular controls. Review collected by and hosted on G2.com.
1) Their lower-tier shared hosting is underpowered and if you use a page builder (like DIVI or Envato) then you will quickly be throttled and your site will experience constant 500 errors, even if you have very few actual site visitors. We have about 5K visitors a month, yet the site was constantly going down with 500 errors. When we complained about this, their only option was for us to "upgrade" from shared hosting to dedicated servier, which brought our monthly bill from $15 to $200. During the migration to the new, more expensive server, they told us that they had changed all the DNS settings but actually they hadn't, so the old server was still live, and not the new server. We didn't know this until the old server plan expired and our site was down for 30 hours. On top of that, all the changes we made to the site in the two weeks between their migration and the server going down were lost, because the changes were made to the old server and not the new server.
2) As you can see above, their customer service engineers are sloppy. They are also uncommunicative. They didn't inform us when the server migration would begin, so I had to constantly ask them. When they finally did begin it they said it would take 24-48 hours, but they provided no updates. I had to constantly ask for updates. They finally told us it was done, including DNS changes, but that was not true and caused data loss. Although they have a "live chat" for support, the hours are limited and you can never speak to the people actually doing the work. You can only talk to front-line support staff, who often don't have the information or expertise to do anything.
3) Their "dedicated server" option starts at $200/month, and they don't even give you SSH access. So, you can't log in to your Linux OS command line. That means you can't control what packages are installed, what versions, etc. Basically, it's not actually "dedicated" hosting.
4) They offer a "backup" utility, but it can only back up to old-school FTP servers. They don't support SFTP or SCP. So, you need a server running old-school FTP for off-site backups. They don't support backup to any cloud services like Dropbox, Google Drive, AWS, Azure, etc.
Conclusion: for the money, there are far better hosting services available. Review collected by and hosted on G2.com.
Its ease of access for purchasing available web domains quickly and reliably. Review collected by and hosted on G2.com.
There is a delay in payment verification, but once validated, the service is activated. Review collected by and hosted on G2.com.
They have good customer service and support for any questions you may have. Review collected by and hosted on G2.com.
They have many extra charges that they bill you for and that should be included. Review collected by and hosted on G2.com.
cheap and accomodating for all price range Review collected by and hosted on G2.com.
Their customer service. Not very understanding sometimes Review collected by and hosted on G2.com.
I love best the company itself. They have great customer service and always have assisted if I had any issues. Review collected by and hosted on G2.com.
Honestly, there is nothing I dislike at all. I haven't had anything come up after many years whatsoever. Review collected by and hosted on G2.com.
The pricing for the plans seemed reasonable at first glance. Review collected by and hosted on G2.com.
You can only contact them via a chat window; they do not have anyone available to speak directly with, i.e. no phone contact for sales or support.
You have to pick your plan, sign up and give them your contact information without speaking to anyone to find out if the cost of the plan increases after the first year, if they use CPanel, if email is included, or if you have to pay extra for that and most important of all, what is the tech support?
Is it 24/7? Is it immediate? or do you have to submit a ticket via email?, etc.
Initially, the person answering the chat was so unfocused that I thought I was dealing with an AI program after I opened the chat window.
I asked to speak with someone in sales and got a generic answer about customer support.
After spending 10 minutes with their chat person, I had zero information about anything other than that contacting them by phone was not an option.
Obviously, since I was informed that they don't have a phone# to contact them and would have to email them to see if I could speak with someone, immediate technical support isn't available. Review collected by and hosted on G2.com.