What problems is Resource Management by Smartsheet solving and how is that benefiting you?
Problems it solves
Lack of visibility into capacity and demand – Before RM, it was hard to see who was available or overloaded without chasing multiple spreadsheets.
Inefficient resource allocation – Assignments were often based on gut feel rather than data, leading to imbalances and burnout.
Difficulty forecasting utilization – Leadership couldn’t easily predict staffing needs or spot gaps for future projects.
Disconnected time tracking – Hours worked were not tied back to planned allocations, making it tough to measure actual vs. forecasted effort.
Siloed communication – Resource discussions lived in emails or one-off meetings instead of a central system.
How it benefits me / my team
Better planning decisions → I can quickly see capacity across projects and make evidence-based staffing choices.
Improved utilization → Helps distribute work more fairly, avoiding overbooking some people while others are underused.
More accurate forecasting → Leadership can see the impact of new projects or changes before committing, which improves confidence in planning.
Time and effort savings → Cuts down on back-and-forth emails and manual spreadsheet updates.
Transparency for everyone → Team members understand their assignments and workloads, while managers have a clear view of availability. Review collected by and hosted on G2.com.