Local US support from an expert in our EDI setup Review collected by and hosted on G2.com.
Hours of operation could be more friendly to west coast customers Review collected by and hosted on G2.com.
Local US support from an expert in our EDI setup Review collected by and hosted on G2.com.
Hours of operation could be more friendly to west coast customers Review collected by and hosted on G2.com.

WHEN EVERYTHING IS WORKING IT IS SEAMLESS Review collected by and hosted on G2.com.
WHEN IT ISN'T WORKING IT TAKES A BIT OF TIME TO CORRECT Review collected by and hosted on G2.com.
Increased efficnecy and time it takes to reach the supplier. Review collected by and hosted on G2.com.
The lack of uniformity around the indusrty in mapping Review collected by and hosted on G2.com.
Dear Isaac,
Thank you for taking the time to share your experience with Epicor EDI. We’re glad to hear that our solution has increased efficiency and streamlined your purchasing and vendor/supplier relations, leading to fewer errors. We understand your concerns regarding the lack of uniformity in industry mapping. We are continually working to enhance our system and address these challenges to provide a more consistent and user-friendly experience.
Your feedback is crucial in guiding our improvements, and we are committed to ensuring your satisfaction. If you have any further suggestions or need assistance, please do not hesitate to contact us.
Warm regards,
The Epicor EDI Team
The easy integration with other entities, encryption in the sending and storage of data, tracking and localization of each order, team support and development, and constant monitoring are the main features I value in this software.
Additionally, Epicor EDI allows for cloud hosting and integration with the ERP. Review collected by and hosted on G2.com.
Depending on the implementations of each company, adjust the application according to the software they use. The implementation costs are expensive, although it is understandable. Review collected by and hosted on G2.com.
The best thing in EPICOR is that it's very customizable as per your needs. Many Ad hoc crystal reports can be created in it. Last but not the least is that it's very cost effective and fulfil all needs of medium to big enterprizes. Review collected by and hosted on G2.com.
The thing which i donot like is that it has some limited features. Like it cant be connected to other softwares like attendance machine, weight bridges and the other issue i there is no cloud back up available. Review collected by and hosted on G2.com.
Automatic setup of EDI data from incoming transactions is a huge bonus. Takes the guess work out of setup. We can filter down the documents to find errors quickly. Review collected by and hosted on G2.com.
It seems a little light on some functions we need. It could be that we don't know enough about it yet. Review collected by and hosted on G2.com.
EDI HQ is relatively easy to learn and they host classes to help you learn. It makes developing for EDI easy as it has custom operations that prevent you from doing extra work unless absolutely necessary. Review collected by and hosted on G2.com.
Not much. It's a solid piece of software. It crashes a bit more often than I would like, but it's still just on occasion. Review collected by and hosted on G2.com.
This software offers the most flexibility of any I have seen. The ability to maintain all the aspects of mapping and processing of the software is incredible along with the flexibility of the communications package for all protocols required by our customers! Review collected by and hosted on G2.com.
So far, I haven't found much to dislike, I would like to see the output on the po's with the po total in the EDI/HQ - Dashboard, like we see in the intelligentXchange dasboard. Review collected by and hosted on G2.com.

HQExchange is a full featured yet approachable EDI program that makes integration with partners a lot easier and quicker. The mapping features are excellent and provide tools for almost any data manipulation that you will encounter. The communication tools provided are also top notch. Review collected by and hosted on G2.com.
HQExchange is complete package for traditional EDI, but I would like to see more web services integration. Review collected by and hosted on G2.com.
It's easy to bring on board new vendors. Building a new map, or using an existing one is easy to do. The dashboard is real helpful in easily finding any problems Review collected by and hosted on G2.com.
It would be nice if it had more xml capabilities. Some of our vendors work strictly in XML. It makes it difficult to work with those.
Also... it would be nice to have a visual representation of the Job Schedules Review collected by and hosted on G2.com.