---
title: '008 Agent Reviews'
meta_title: '008 Agent Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how 008 Agent works for a business like yours.
date_modified: '2025-04-02'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# 008 Agent Reviews
**Vendor:** 008 TECHNOLOGIES  
**Category:** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)
## About 008 Agent
My name is 008. Agent 008. A voice AI designed to revolutionize the way your business handles calls — turning every conversation into actionable insight. While most tools complicate your tech stack, I do the opposite. I integrate natively with your CRM or helpdesk, automate what agents shouldn't be doing, and give your team back what they value most: time. 📞 I answer calls. 🧠 I transcribe, summarize, and analyze every conversation. 📊 I score sentiment, extract topics, and turn calls into data — instantly. Built for flexibility, I work with any PBX or BYOC setup and connect with the LLMs you already use (OpenAI, DeepSeek, Perplexity… you name it). Whether you need a smarter softphone, a 24/7 voicebot, or real-time intelligence, I adapt to your environment without drama. ⚙️ No lock-in. 🧩 Fully open source. 🚀 BYOC (bring your own carrier). 💡 AI that actually works — not just buzzwords. And yes, I’m more than a voicebot. I’m your teammate. I learn from every call. I don’t sleep. I don’t complain. I just make your CX sharper, faster, and more human — by letting your humans focus on what matters. Use me to: ✔️ Reduce agent workload ✔️ Improve resolution times ✔️ Gain real-time visibility into voice performance ✔️ Deliver personalized, automated support at scale In a world full of noisy tools, I keep it simple: Smarter voice. Less friction. Better service. The future of voice starts with one call. Let’s make it yours.






- [View 008 Agent pricing details and edition comparison](https://www.g2.com/products/008-agent/reviews?open_modal_url=%2Fproducts%2F008-agent%2Fwishlists%3Fhost_path%3D%252Fproducts%252F008-agent%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-08+06%3A29%3A38+-0500&secure%5Bsession_id%5D=fa6c495d-2f9b-4a0e-80d3-e67a3297092a&secure%5Btoken%5D=243caed9432263548de829b557e487e5f6b671c97464d8f99a51aef7a571ba32&format=llm_user)

## 008 Agent Features
**Customer Support**
- Text
- Speech
- Knowledge Base
- Knowledge Base Management

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing
- Customizable Templates

**Artificial Intelligence**
- Learning
- Language
- Conversational AI
- Generative AI

**Additional Functionality**
- Workflow Management
- Interaction Tracking
- Alerts/Notifications
- Single Sign On
- Self Service Portal
- Real-Time Analytics
- Customer Database
- Client Portal
- Inventory Management
- Tagging
- Configurable Workflow
- Customer History
- Surveys & Feedback
- Support Ticket Management
- Service Level Agreement (SLA) Management
- Widgets
- Search/Filter
- Chatbot
- Email Templates
- Activity Tracking
- Feedback Management
- Real-Time Data
- API
- Reporting/Analytics
- Event Triggered Actions
- Website Integration
- Help Desk Management
- Call Center Management
- Queue Management
- SSL Security
- Social Media Integration
- CRM
- Chat/Messaging
- Live Chat
- AI Copilot
- Customizable Reports
- Email Management
- Customizable Branding
- Reporting & Statistics
- Real-Time Notifications
- Access Controls/Permissions
- Customizable Forms
- Customer Communication
- Activity Dashboard
- Third-Party Integrations
- Customizable Fields
- Multi-Channel Communication
- Application Management
- Communication Management
- Role-Based Permissions

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