Recensioni e Dettagli del Prodotto Workshop

We began using Workshop campus-wide a couple of years ago as the first shift in broad internal email communication in decades. Our open rates and the fact that the daily newsletter-style message has become part of the community vernacular is a testament to the Workshop product. Layout and design is incredibly easy, and delivery with Google integration is seamless.

It is not an exaggeration to say that internal mass emails went from something that our community hated to a new methodology that recipients actually enjoyed!

I am a big fan and would be happy to talk with other colleges and universities about how Workshop works for us. Recensione raccolta e ospitata su G2.com.

One-time segmented list integration has improved, but I think it has a way to go. Also, I wish that the name of the email that is being edited would appear on the screen. This is important to our particular use of Workshop in creating daily emails -- sometimes we're building several at once. The Workshop team has been very receptive to discussing this and I have hopes that this will be improved in the future! Recensione raccolta e ospitata su G2.com.

The platform is incredibly intuitive and purpose‑built to make communications easier and more effective for communicators. Its email‑first approach streamlines the entire workflow, creating messages is simple, and distributing them is seamless. Templates make it effortless to build layouts and maintain consistent branding, ensuring every communication feels polished, on‑brand, and cohesive. Overall, the experience is smooth, efficient, and designed with communicators in mind. The implementation has been super easy and the team at Workshop is one of the best I have worked with. The measurement metrics are another huge benefit. Recensione raccolta e ospitata su G2.com.

No downside! The team is always seeking feedback and making iterations to make sure we are able to gain maximum value from the platform. Recensione raccolta e ospitata su G2.com.

What I like most about Workshop is the people. The platform itself is easy to use, integrates seamlessly with the tools we already use, and is constantly evolving—they genuinely listen to customer feedback and act on it. But what really stands out is the experience with the team. From the very first demo through onboarding and ongoing support, every interaction has been personable, welcoming, and warm. It never feels transactional—it feels like you’re working with people who truly enjoy what they do, and that makes the whole experience both effective and enjoyable. Recensione raccolta e ospitata su G2.com.

There’s honestly not much I would call out negatively. If anything, having the ability to view an individual’s read rate across all communication channels in one place like a report card would be a nice addition. That said, it’s something I’ve shared as feedback, and like everything else, it was well received—so I wouldn’t be surprised to see it in the future. Recensione raccolta e ospitata su G2.com.

Workshop has elevated our internal communications! It's easy to use, feels modern, and professionalizes the function. The templates have upgraded our comms to feel more professional, consistent, and visually appealing. Plus, I am now able to track data around messages where outlook has a 12-month expiration date on emails. I've received a lot of great feedback about the tool! I also appreciate it's affordable, which as a nonprofit I am so thankful to have the software remain affordable. Recensione raccolta e ospitata su G2.com.

1. More data insight would be helpful. Seeing the amount of time someone spends reading the email is helpful but doesn't feel super insightful for me.

2. Being able to see specifically who clicks on the web link would be helpful. Currently it just shows the clicks.

3. Recalling emails.

4. Integrating with Viva Engage would be helpful! For those of us who do not use Slack. Recensione raccolta e ospitata su G2.com.

I love that Workshop is constantly looking at ways to improve the platform. The customer service has been great, and I've really appreciated that they are proactively engaging with us on calls to explore new opportunities and inform us about what's coming out in the next few months. It's a growing platform that enhances how we communicate. The journey features streamline our communications, and it's more user-friendly compared to what we used before. Workshop helps us keep our team members consistently updated, and the audience segmentation options are finely tuned and really beneficial. We've enjoyed the platform throughout our five to six months of use, and it's allowed us to grow in how we communicate. Recensione raccolta e ospitata su G2.com.

I think Workshop does a great job. We had some buying details at the start of implementing Workshop, and things that weren't working for us, but their team was right there to help support and find ways to make it work, whether it was on our side or theirs. There were small details that were probably more for our organization that were not working well. Recensione raccolta e ospitata su G2.com.

I use Workshop to send emails and text messages to our employees, and I love how user-friendly it is. Workshop makes it easy to reach our frontline workers through SMS, ensuring they are informed. The analytics feature is great for seeing who is viewing the communications. The emails I can create are much more visually appealing compared to using Outlook, and the process to create and send an email is much simpler. I really appreciate how much the Workshop team actively works to solve our problems and develop new solutions, frequently releasing new features at least every quarter from customer suggestions. They are working on automating birthday and work anniversary texts to save us time, which is super helpful. The initial setup was pretty easy too! Recensione raccolta e ospitata su G2.com.

Nothing! Recensione raccolta e ospitata su G2.com.

Workshop is incredibly intuitive. I really appreciated how quickly I was able to learn the platform and start using it right away. I also love that the Workshop team keeps refining the product and adding new features that feel relevant and genuinely helpful. It continues to get better, and the (fabulous) Workshop team is consistently asking for feedback and listening closely to uncover additional ways to make Workshop even more impactful for Comms professionals. Recensione raccolta e ospitata su G2.com.

I really haven't experienced any downsides to using Workshop. Recensione raccolta e ospitata su G2.com.

I find Workshop super user-friendly and easy to create with, making communication organized and effective for our law firm. One of the biggest advantages is the ability to track emails and engagement. It's interesting to see how they are viewed and we're making progress on that front. The user-friendly aspect is crucial since I'm sending out over 20 office feedbacks and want this process to be streamlined without taking much time. I also enjoy the ability to work with Canva inside Workshop, which is a huge plus. As a new user, I love the tutorial videos that are only two or three minutes long, sometimes even just one minute, allowing me to learn quickly. The initial setup was fairly easy, and we're now sending out personalized birthday greetings every day, which adds a nice personal touch. I'm falling in love with Workshop, so much so that I would give it a 10 out of 10 recommendation. Recensione raccolta e ospitata su G2.com.

Nothing so far!! Recensione raccolta e ospitata su G2.com.

Analytics for our internal emails has been paramount in providing clear insights to leadership and helping drive our strategy to achieve our company goals. The platform is easy to use and integrates seamlessly with our existing AD to ensure no employees fall through the cracks. Workshop made the onboarding process easy and their resources have been delivered at the exact time I need them. Recensione raccolta e ospitata su G2.com.

The only drawback is that employees can’t see which distribution lists an email was sent to. This is important for our managers, so they know where the message went and can cascade it when needed. Recensione raccolta e ospitata su G2.com.

Ci sono molte caratteristiche che amo di Workshop, ma il punto forte più grande è chiaro: ci permette di creare email che rappresentano e personificano veramente il nostro marchio e la nostra cultura. Con esso, possiamo costruire contenuti coinvolgenti che gli utenti si fidano e vogliono davvero leggere. Abbiamo anche analisi che ci danno un'idea di chi ha ricevuto un messaggio, chi lo ha aperto e con quali tipi di contenuti interagiscono di più.

La possibilità di programmare le comunicazioni è stata anche un ottimo strumento. Come team di una sola persona, non sono sempre disponibile, quindi poter redigere, preparare e pianificare in anticipo mi permette di allontanarmi con fiducia, sapendo che il/i messaggio/i verranno inviati. È anche utile poter inviare a nome dei leader all'interno dell'organizzazione, poiché alcune comunicazioni hanno un impatto migliore quando provengono da un volto riconoscibile piuttosto che dalla nostra casella di posta generica delle comunicazioni.

Sono all'interno della piattaforma Workshop ogni giorno, senza eccezioni, ed è molto funzionale e facile da usare. Amo anche le nuove funzionalità e i componenti aggiuntivi che continuano a lanciare. Recensione raccolta e ospitata su G2.com.

Mi piacerebbe poter vedere la data (e l'ora) in cui gli utenti aprono le email, così come l'ultima volta che hanno aperto un'email. Mi piacerebbe anche avere la possibilità di sostituire un PDF dopo che un'email è già stata inviata. Ci siamo trovati in situazioni in cui un PDF doveva essere aggiornato e, mentre è facile sostituire un link, non sono riuscito a semplicemente scambiare il vecchio PDF con quello nuovo. Questo finisce per creare la necessità di inviare una comunicazione di follow-up. Recensione raccolta e ospitata su G2.com.