# Tribe CRM Reviews
**Vendor:** Efficy  
**Category:** [Software CRM](https://www.g2.com/it/categories/crm)
## About Tribe CRM
Tribe CRM is a composable customer relationship management (CRM) solution that helps growing European B2B businesses manage their complete customer lifecycle across sales, marketing, and customer service within a single platform. Designed for mid-market companies with 50 to 500 employees in sectors such as professional services, manufacturing, distribution, public sector, and healthcare, Tribe CRM enables teams to achieve predictable revenue growth without enterprise complexity, lengthy implementations, or consultant dependency. Unlike traditional CRM platforms that require extensive configuration before delivering value, Tribe CRM works on a building block model. Teams start with ready-to-use workflows and activate additional modules as their business evolves, all within one connected platform. EU-hosted infrastructure, GDPR compliance, and native integrations with European business tools such as Exact, Visma, DATEV, and SAP Business One are included from day one. Key features and capabilities include: Pipeline and opportunity management with visual deal tracking, revenue forecasting, and real-time dashboards that give sales leaders full visibility at every stage AI-powered lead scoring and sentiment analysis that surfaces high-priority opportunities, flags at-risk accounts, and keeps contact data accurate automatically Marketing automation and email campaigns with workflow automation that reduces manual data entry and keeps follow-up sequences running without rep involvement Customer self-service portal and ticketing that helps service teams resolve issues faster while keeping every interaction connected to the full account record Native European integrations and GDPR compliance built into the platform architecture, with consent management, deletion workflows, and data residency controls included as standard Tribe CRM is trusted by more than 5,200 European businesses and supports multiple languages across the BENELUX, DACH, Nordics, France, Spain, and the UK regions.






- [View Tribe CRM pricing details and edition comparison](https://www.g2.com/it/products/tribe-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+20%3A02%3A00+-0500&secure%5Bsession_id%5D=5d13c149-68d6-4003-b9d4-469801861b7d&secure%5Btoken%5D=2a6b497a88d7ee71f125caf67cc1e8614c19951bf939fd892ada39ebf53cfc8f&format=llm_user)

## Tribe CRM Features
**Automazione della forza vendita**
- Gestione dei Contatti e degli Account
- Gestione delle Relazioni con i Partner (PRM)
- Gestione delle Opportunità e del Pipeline.
- Gestione delle attività
- Gestione del Territorio e delle Quote
- Integrazione Desktop
- Gestione del Prodotto e del Listino Prezzi
- Gestione di Preventivi e Ordini
- Gestione dei Contratti con i Clienti

**Automazione del Marketing**
- Email Marketing
- Gestione delle campagne
- Gestione dei contatti
- Analisi del ROI di Marketing

**Supporto Clienti**
- Gestione dei casi
- Portale di Supporto Clienti
- Base di conoscenza
- Caratteristiche del Call Center
- Supporto Analitico

**Reportistica e Analisi**
- Segnalazione
- Cruscotti
- Previsione

**Mobile e Social**
- Funzionalità di Collaborazione Sociale
- Integrazione dei Social Network
- Supporto Utente Mobile

**Piattaforma**
- Personalizzazione
- Capacità del flusso di lavoro
- Gestione di Utenti, Ruoli e Accessi
- Internazionalizzazione
- Ambienti di prova / Sandbox
- Gestione Documenti e Contenuti.
- Prestazioni e Affidabilità
- Generazione del Documento di Output

**Integrazione**
- Strumenti di Importazione ed Esportazione Dati
- API di integrazione
- Ampiezza delle Applicazioni dei Partner

**Intelligenza Artificiale Generativa**
- Generazione di Testo AI

**Agentic AI - CRM**
- Esecuzione autonoma dei compiti
- Pianificazione a più fasi
- Integrazione tra sistemi
- Apprendimento Adattivo
- Interazione in Linguaggio Naturale
- Assistenza Proattiva
- Prendere decisioni

## Top Tribe CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/it/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,584 reviews)
  - [ActiveCampaign](https://www.g2.com/it/products/activecampaign/reviews) - 4.4/5.0 (14,138 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/it/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,166 reviews)