Recensioni e Dettagli del Prodotto GCPay

The system is very user friendly, it shows you a lot of information regarding what you're missing when submitting applications, the system has never crashed on me and works extremely fast, I had to use the GC Pay support once and they were really helpful to resolve my issues, overall the system is really good Recensione raccolta e ospitata su G2.com.

The only thing I would say I dont like is that, even though it's really user friendly, it's very limited on it's capabilities and the "project owner" has a lot of power over the issues, once a draw is closed you cannot change anything and if they close it to close to your submission date you have no way to correct until they decide to open the next one Recensione raccolta e ospitata su G2.com.

The user interface makes it very to understand what is in front of you. I am new in construction and have been confused by billing in the past but GCPay almost simplifies everything for everything. It also integrates into our accounting software which is also a major plus. The support team is unlike anything I have ever seen, the response time and helpfulness gets you answers almost immediately. Recensione raccolta e ospitata su G2.com.

I think if it would send reminder emails about subs submitting invoices, COs, etc it would make it much better. I honestly can't speak much on this yet because I have only used it for one project, so I am still learning where you guys could improve. Recensione raccolta e ospitata su G2.com.

What I like best about GCPay is that it keeps the billing process organized and gives us one place to track pay applications, approvals, lien waivers, and supporting documents. It helps make the status of each billing more visible, so we can see what has been submitted, what is pending, and what still needs to be corrected or approved. Recensione raccolta e ospitata su G2.com.

What I dislike about GCPay is that it can be a little clunky and not always intuitive. Some information is hard to find quickly, and the process can feel more time-consuming than it should be, especially when trying to review billing details, change information, or track down why something does not match our internal records. I also wish the descriptions, statuses, and error messages were clearer so it was easier to know what needs to be corrected without extra back-and-forth. Recensione raccolta e ospitata su G2.com.

I am used to Textura and maybe it's because I am so used to it, but it seems much faster and easier.With GCPay I like that before submitting they ask me if there are any changes we need to make or if there is anything else we need to invoice that is not on the schedule of values Recensione raccolta e ospitata su G2.com.

I don't like that I have to insert the schedule of value myself. Some clients like us to write everything line by line, others like milestone payments. It would be much easier if they enter the line items and we complete. And I wish there was a better integrated way to sign waivers inside GCpay (via Docusign) or something. And sometimes I wish there was a quick chat support or at least an email contact from our client to reach out to. More email notifications would help as well. Recensione raccolta e ospitata su G2.com.

1. It enables us to track pay apps, lien waivers, and approvals all on one platform.

2. It doesn't lets the subs submit pay application until all compliance documents have been submitted.

3. Audit trail helps with auditing and tracking changes. Recensione raccolta e ospitata su G2.com.

1. Time consuming to make flexible rules for different subcontractors.

2. Difficult to explain to smaller subs.

3. Approval hierarchies, waiver rules, and compliance logic are locked in early

4. issues with integrating with Sage. Recensione raccolta e ospitata su G2.com.

La mia cosa preferita dell'utilizzo di GCPay è il servizio clienti! Uso questo software da oltre 5 anni e non ho mai incontrato un problema che il team di supporto non sia stato in grado di risolvere rapidamente. Sono sempre pronti a rispondere e hanno un atteggiamento positivo, che è qualcosa che non si vede spesso quando si lavora con i rappresentanti del servizio clienti. Recensione raccolta e ospitata su G2.com.

La mia lamentela più grande con GCPay è non poter usare il pulsante "indietro" per tornare dove eri sullo schermo. Ad esempio, se sto guardando la Domanda di Pagamento n. 12 per uno dei miei Subappaltatori e voglio tornare indietro e visualizzare la Domanda di Pagamento n. 11, premendo il pulsante "indietro" si torna alla pagina principale del progetto e non al Subappaltatore che stavi esaminando. Devi quindi cercare di nuovo quel Subappaltatore e andare a guardare la prossima Domanda di Pagamento che vuoi esaminare. Recensione raccolta e ospitata su G2.com.

I really like that GCPay streamlines a traditionally complex process, making it so much easier for subcontractors to electronically create and submit their pay applications and necessary lien waivers. It significantly reduces manual efforts and improves accuracy. I appreciate its structured workflows, clear audit trails, and the ease of collaboration between general contractors and subcontractors, which help keep payments organized and on schedule. The customer support is also impressive, with fast response times and a friendly approach to helping with any questions or concerns, whether from our company personnel or our subcontractors. Setup was very easy according to our management team. Recensione raccolta e ospitata su G2.com.

I cannot personally think of anything that I have issues with or would want to change. Recensione raccolta e ospitata su G2.com.

I like that GCPay offers a quick and easy way to fill in billing dollar amounts. It's also simple to upload releases when requested by General Contractors. The feature that allows entering billing submissions with ease is really helpful. I appreciate having access to all projects in one place linked to GCPay. The initial setup was very simple; I just needed an invite to join the project. I like GCPay's ease of management, and it's great that certain General Contractors opt to use it. Recensione raccolta e ospitata su G2.com.

Sometimes the releases are a little confusing because once you submit there is no way to delete what you submitted in the case that you submitted the wrong document on accident. Recensione raccolta e ospitata su G2.com.

I find GCPay really well organized and appreciate how super quick it is to look up specific projects and subcontractors. It keeps all of my documents very well organized and sends out timely notices for expiring compliance. GCPay also effectively communicates across both the accounting, compliance admin, and project teams. The best part about GCPay is being able to link payments to compliance and having subcontractors upload their own documents, which keeps us much more on top of our compliance. Recensione raccolta e ospitata su G2.com.

There are a handful of vendors and subcontractors (such as testing, engineering, and site services) that have one-time or ongoing (monthly) rental invoices that we don't have in GCPay because they don't match with a specific project or with standard retention/payment rules. It makes it challenging to manage their compliance documents. It would be nice to be able to track compliance for these exceptions. However, we've figured out a workaround with our accounting team, so there's nothing I need really at this moment in time. Recensione raccolta e ospitata su G2.com.

I like receiving updates straight to my email to keep in the loop. Getting rejections or approvals and all the paperwork sent straight to me helps me manage and move files to the correct locations. I appreciate that I don't need to go back and forth communicating over the phone with vendors, as I can leave comments and make changes directly in the system. The audit trail is handy for seeing all past changes and understanding what has occurred. I find GCPay easy to navigate and use. Recensione raccolta e ospitata su G2.com.

I wish the period and application date changed together, that's the one thing I always forget to do. I would also like to be able to rename the projects into what company calls them, but I understand why that isn't a major thing. Recensione raccolta e ospitata su G2.com.