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[Five9 Intelligent Cloud Contact Center Platform Discussioni](https://www.g2.com/it/products/five9-intelligent-cloud-contact-center-platform/discuss) [ ![Immagine avatar del prodotto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e2894f5a2f0d4a7de385125b178b4e11/five9-intelligent-cloud-contact-center-platform.png "Immagine avatar del prodotto") ![Ricompensa per buone recensioni di Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/report_medal_translation/image/33658/medal.svg "Ricompensa per buone recensioni di Five9 Intelligent Cloud Contact Center Platform") ](/it/products/five9-intelligent-cloud-contact-center-platform/reviews) [ Five9 Intelligent Cloud Contact Center Platform ](/it/products/five9-intelligent-cloud-contact-center-platform/reviews) (611)4.1/5 Fondata nel 2001 e con sede a San Ramon, California, Five9 si è evoluta in un leader globale nel settore CX con oltre 2.500 clienti in tutto il mondo. Come pioniere nella tecnologia dei contact center cloud, Five9 serve organizzazioni di vari settori che cercano di trasformare le esperienze dei clienti attraverso interazioni intelligenti e personalizzate. Con oltre 1.400 partner a livello globale e 2.700 dipendenti, Five9 combina una profonda esperienza nel CX con tecnologia innovativa per aiutare i marchi a ottenere migliori risultati aziendali. La piattaforma Five9 Intelligent CX offre una suite completa di soluzioni, tra cui coinvolgimento omnicanale, assistenza agli agenti, coinvolgimento della forza lavoro e automazione basata sull'IA. Five9 Genius AI integra intelligenza artificiale pratica in tutta la piattaforma, consentendo percorsi cliente iper-personalizzati in cui Agenti AI e Agenti Umani lavorano fianco a fianco. La nostra piattaforma aperta e nativa del cloud si integra senza sforzo con i principali sistemi CRM e aziendali, garantendo che le aziende possano personalizzare le esperienze massimizzando l'agilità operativa. Five9 trasforma il CX da esperienze frammentate e frustranti in percorsi senza soluzione di continuità guidati dall'IA che anticipano le esigenze dei clienti. Combinando l'efficienza dell'IA con il tocco umano, le aziende possono offrire esperienze migliori a costi inferiori, trasformando i loro contact center da centri di costo in risorse strategiche. Con un'affidabilità leader nel settore (99,999% di uptime), una profonda esperienza nel CX e un approccio di partnership consultiva, Five9 aiuta le aziende a sbloccare l'efficienza, aumentare la soddisfazione del cliente e promuovere la fedeltà a lungo termine. Con Five9, il Nuovo CX Inizia Qui—dove la gioia del cliente diventa una forza trainante per la crescita aziendale. Show More * * * ### 40.0 Nps Score Hai già Five9 Intelligent Cloud Contact Center Platform? ### Tutte le Five9 Intelligent Cloud Contact Center Platform Discussioni Cerca Più commentatiPiù utiliFissato da G2Più recenti Tutte le DiscussioniDiscussioni con CommentiFissato da G2Discussioni senza Commenti FiltroFiltro Filtra perEspandi/Comprimi Ordina per Più commentati Più utili Fissato da G2 Più recenti Filtra per Tutte le Discussioni Discussioni con Commenti Fissato da G2 Discussioni senza Commenti ![Fissato da G2 come domanda comune](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fissato da G2 come domanda comune") G2 Fissato da G2 come domanda comune • oltre 2 anni fa Altre opzioni - [ # A cosa serve Five9? ](/it/discussions/five9-what-is-five9-used-for) A cosa serve Five9? * * * \<0\>0\>Upvotes * * * 2 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Fissato da G2 come domanda comune](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fissato da G2 come domanda comune") G2 Fissato da G2 come domanda comune • oltre 2 anni fa Altre opzioni - [ # A cosa serve Five9? ](/it/discussions/what-is-five9-used-for) A cosa serve Five9? * * * \<0\>0\>Upvotes * * * 1 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) 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[ Call Compliance Software ](https://www.g2.com/it/tags/call-compliance-software)[ Auto Dialer Software ](https://www.g2.com/it/tags/auto-dialer-software)[ Contact Center Workforce Software ](https://www.g2.com/it/tags/contact-center-workforce-software)[ Contact Center Software ](https://www.g2.com/it/tags/contact-center-software) [ Call Center Infrastructure (CCI) Software ](https://www.g2.com/it/tags/call-center-infrastructure-cci-software)[ Live Chat Software ](https://www.g2.com/it/tags/live-chat-software)[ Speech Analytics Software ](https://www.g2.com/it/tags/speech-analytics-software)[ Contact Center Quality Assurance Software ](https://www.g2.com/it/tags/contact-center-quality-assurance-software)[ Workforce Management Software ](https://www.g2.com/it/tags/workforce-management-software)[ ServiceNow Marketplace Apps ](https://www.g2.com/it/tags/servicenow-marketplace-apps) Show More * * * \<0\>0\>Upvotes * * * 0 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) 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[ Call Compliance Software ](https://www.g2.com/it/tags/call-compliance-software)[ Auto Dialer Software ](https://www.g2.com/it/tags/auto-dialer-software)[ Contact Center Workforce Software ](https://www.g2.com/it/tags/contact-center-workforce-software)[ Contact Center Software ](https://www.g2.com/it/tags/contact-center-software) [ Call Center Infrastructure (CCI) Software ](https://www.g2.com/it/tags/call-center-infrastructure-cci-software)[ Live Chat Software ](https://www.g2.com/it/tags/live-chat-software)[ Speech Analytics Software ](https://www.g2.com/it/tags/speech-analytics-software)[ Contact Center Quality Assurance Software ](https://www.g2.com/it/tags/contact-center-quality-assurance-software)[ Workforce Management Software ](https://www.g2.com/it/tags/workforce-management-software)[ ServiceNow Marketplace Apps ](https://www.g2.com/it/tags/servicenow-marketplace-apps) Show More * * * \<0\>0\>Upvotes * * * 2 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Fissato da G2 come domanda comune](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fissato da G2 come domanda comune") G2 Fissato da G2 come domanda comune • circa 4 anni fa Altre opzioni - [ # What is five9 software? ](/it/discussions/what-is-five9-software) What is five9 software? [ Call Compliance Software ](https://www.g2.com/it/tags/call-compliance-software)[ Auto Dialer Software ](https://www.g2.com/it/tags/auto-dialer-software)[ Contact Center Workforce Software ](https://www.g2.com/it/tags/contact-center-workforce-software)[ Contact Center Operations Software ](https://www.g2.com/it/tags/contact-center-operations-software) [ Contact Center Infrastructure (CCI) Software ](https://www.g2.com/it/tags/contact-center-infrastructure-cci-software)[ Live Chat Software ](https://www.g2.com/it/tags/live-chat-software)[ Speech Analytics Software ](https://www.g2.com/it/tags/speech-analytics-software)[ Contact Center Quality Assurance Software ](https://www.g2.com/it/tags/contact-center-quality-assurance-software)[ Workforce Management Software ](https://www.g2.com/it/tags/workforce-management-software)[ ServiceNow Marketplace Apps ](https://www.g2.com/it/tags/servicenow-marketplace-apps) Show More * * * \<0\>0\>Upvotes * * * 1 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Utente verificato](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Utente verificato") G2 Utente verificato • oltre 4 anni fa Altre opzioni - [ # Any question ask me ](/it/discussions/any-question-ask-me) I am video editing [ ServiceNow Marketplace Apps ](https://www.g2.com/it/tags/servicenow-marketplace-apps)[ Workforce Management Software ](https://www.g2.com/it/tags/workforce-management-software)[ Contact Center Quality Assurance Software ](https://www.g2.com/it/tags/contact-center-quality-assurance-software)[ Speech Analytics Software ](https://www.g2.com/it/tags/speech-analytics-software) [ Live Chat Software ](https://www.g2.com/it/tags/live-chat-software)[ Contact Center Infrastructure (CCI) Software ](https://www.g2.com/it/tags/contact-center-infrastructure-cci-software)[ Contact Center Operations Software ](https://www.g2.com/it/tags/contact-center-operations-software)[ Contact Center Workforce Software ](https://www.g2.com/it/tags/contact-center-workforce-software)[ Auto Dialer Software ](https://www.g2.com/it/tags/auto-dialer-software)[ Call Compliance Software ](https://www.g2.com/it/tags/call-compliance-software) Show More * * * \<0\>0\>Upvotes * * * 0 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Utente verificato](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Utente verificato") G2 Utente verificato • oltre 4 anni fa Altre opzioni - [ # How do I get to keep my customer on the phone while calling2 other customer? ](/it/discussions/how-do-i-get-to-keep-my-customer-on-the-phone-while-calling2-other-customer) No additional info [ ServiceNow Marketplace Apps ](https://www.g2.com/it/tags/servicenow-marketplace-apps)[ Workforce Management Software ](https://www.g2.com/it/tags/workforce-management-software)[ Contact Center Quality Assurance Software ](https://www.g2.com/it/tags/contact-center-quality-assurance-software)[ Speech Analytics Software ](https://www.g2.com/it/tags/speech-analytics-software) [ Live Chat Software ](https://www.g2.com/it/tags/live-chat-software)[ Contact Center Infrastructure (CCI) Software ](https://www.g2.com/it/tags/contact-center-infrastructure-cci-software)[ Contact Center Operations Software ](https://www.g2.com/it/tags/contact-center-operations-software)[ Contact Center Workforce Software ](https://www.g2.com/it/tags/contact-center-workforce-software)[ Auto Dialer Software ](https://www.g2.com/it/tags/auto-dialer-software)[ Call Compliance Software ](https://www.g2.com/it/tags/call-compliance-software) Show More * * * \<0\>0\>Upvotes * * * 0 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Matt D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt D.") MD Caricamento in corso... [Matt D.](https://www.g2.com/it/users/c13a402a-48ee-4333-96fa-c40132834e16 "Matt D.") • circa 6 anni fa Business Owner at VMGC LLC Altre opzioni - [ # Accelerazione della chiamata del cliente fedele ](/it/discussions/26777-loyal-customer-call-acceleration) Non si fa molto per accelerare le chiamate ai clienti fedeli poiché i messaggi preregistrati di segreteria telefonica non possono essere personalizzati a fondo. È stato esaminato? C'è un modo semplice per farlo. [ Call Compliance Software ](https://www.g2.com/it/tags/call-compliance-software)[ Contact Center Operations Software ](https://www.g2.com/it/tags/contact-center-operations-software)[ Contact Center Workforce Software ](https://www.g2.com/it/tags/contact-center-workforce-software)[ Auto Dialer Software ](https://www.g2.com/it/tags/auto-dialer-software) * * * \<0\>0\>Upvotes * * * 1 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Utente verificato](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Utente verificato") G2 Utente verificato • circa 6 anni fa Altre opzioni - [ # When will SCC and VCC work together for reporting and survey purposes? ](/it/discussions/25627-when-will-scc-and-vcc-work-together-for-reporting-and-survey-purposes) Again, I am new to Five9, but thus far I only have a few dislikes. I will preface this by saying that I have let the team know about these things and I have been told that some of these things are currently being looked into already. 1.) I do not like how the VCC and SCC reporting is separate... [Leggi di più](/it/discussions/25627-when-will-scc-and-vcc-work-together-for-reporting-and-survey-purposes) [ Call Compliance Software ](https://www.g2.com/it/tags/call-compliance-software)[ Contact Center Operations Software ](https://www.g2.com/it/tags/contact-center-operations-software)[ Contact Center Workforce Software ](https://www.g2.com/it/tags/contact-center-workforce-software)[ Auto Dialer Software ](https://www.g2.com/it/tags/auto-dialer-software) * * * \<0\>0\>Upvotes * * * 0 Commenta [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.&title=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fit%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%0aFai+domande+su+Five9+Intelligent+Cloud+Contact+Center+Platform+e+ottieni+risposte+da+utenti+esperti+nella+nostra+sezione+Discussioni+Five9+Intelligent+Cloud+Contact+Center+Platform.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Inizia una nuova discussione sul software Hai una domanda sul software? Ottieni risposte da utenti reali ed esperti [Inizia una Discussione](/it/products/five9-intelligent-cloud-contact-center-platform/discussions/new) * * * ![Immagine avatar del prodotto](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Immagine avatar del prodotto") ### Hai mai usato Five9 Intelligent Cloud Contact Center Platform prima? Rispondi a qualche domanda per aiutare la comunità di Five9 Intelligent Cloud Contact Center Platform [ Sì ](javascript:void(0))[ Sì ](https://www.g2.com/it/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffive9-intelligent-cloud-contact-center-platform%2Fdiscuss%3Fsmall_ask%3Dfive9-intelligent-cloud-contact-center-platform) No ## Principali contributori in Five9 Intelligent Cloud Contact Center Platform 1 ![Syed Inzamam A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed Inzamam A.") SA Caricamento in corso... ### [Syed Inzamam A.](https://www.g2.com/it/users/4a2623c9-ed1e-42b8-a279-a241d6c5e1e2 "Syed Inzamam A.") Manager / Team Lead 2 pt 2 ![Jeff L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff L.") JL Caricamento in corso... ### [Jeff L.](https://www.g2.com/it/users/ee0fa289-0fe5-4bc9-9956-f9fc70e35d6e "Jeff L.") Senior Vice President Marketing 1 pt 3 ![Kevin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin G.") KG Caricamento in corso... ### [Kevin G.](https://www.g2.com/it/users/a3e0f6fd-69d1-4bb5-89aa-8cc5de1ef460 "Kevin G.") 1 pt 4 ![Terrie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terrie N.") TN Caricamento in corso... ### [Terrie N.](https://www.g2.com/it/users/3d951f7d-f561-45ab-8a96-3b384f680db9 "Terrie N.") Help Desk Analyst 1 pt 5 SR Caricamento in corso... ### [Sade R.](https://www.g2.com/it/users/843de577-c194-41ee-86a0-88b0381eaf29 "Sade R.") Call Center Representative 1 pt