# SAP Commerce Cloud, Salesforce Order Management vs Oracle Commerce Comparison

| | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 331 | 120 | 188 | 
| **Largest Market Segment** | Impresa (45.0% delle recensioni) | Mercato Medio (45.3% delle recensioni) | Impresa (46.3% delle recensioni) | 
| **Entry Level Price** | Nessun prezzo disponibile | Nessun prezzo disponibile | Nessun prezzo disponibile | 

---
## Top Pros & Cons

### SAP Commerce Cloud

Pros:
- Ease of Use (19 reviews)
- Integrations (18 reviews)

Cons:
- Expensive (20 reviews)
- Complexity (17 reviews)

### Salesforce Order Management

Pros:
- Order Management (24 reviews)
- Integrations (11 reviews)

Cons:
- Complexity (7 reviews)
- Complex Implementation (6 reviews)

### Oracle Commerce

Pros:
- Reliability (6 reviews)
- B2B (5 reviews)

Cons:
- Expensive (4 reviews)
- Not User-Friendly (4 reviews)

---
## Ratings Comparison
| Rating | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
  | **Soddisfa i requisiti** | 8.7 (238 reviews) | 8.9 (60 reviews) | 8.5 (139 reviews) | 
  | **Facilità d'uso** | 8.1 (250 reviews) | 8.2 (102 reviews) | 8.0 (140 reviews) | 
  | **Facilità di configurazione** | 7.9 (188 reviews) | 7.8 (76 reviews) | 7.6 (60 reviews) | 
  | **Facilità di amministrazione** | 8.1 (98 reviews) | 7.8 (24 reviews) | 8.1 (50 reviews) | 
  | **Qualità del supporto** | 8.5 (230 reviews) | 8.8 (59 reviews) | 8.1 (128 reviews) | 
  | **Ritiene che the product sia stato un valido partner commerciale?** | 8.4 (91 reviews) | 8.3 (24 reviews) | 8.4 (51 reviews) | 
  | **Direzione del prodotto (% positivo)** | 8.9 (226 reviews) | 8.1 (62 reviews) | 7.5 (135 reviews) | 

---
## Pricing

### SAP Commerce Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Salesforce Order Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Oracle Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Gestione degli ordini

| Product | Score | Reviews |
|---|---|---|
| **SAP Commerce Cloud** | 8.8/10 | 83 |
| **Salesforce Order Management** | 8.9/10 | 39 |
| **Oracle Commerce** | N/A | N/A |

#### Inserisci ordine

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Ingresso** | 8.8 (70 reviews) | 8.6 (37 reviews) | Dati insufficienti | 
| **Registrati** | 9.0 (70 reviews) | 8.7 (36 reviews) | Dati insufficienti | 
| **Notifiche** | 8.8 (69 reviews) | 8.6 (35 reviews) | Dati insufficienti | 

#### Tracciamento Ordine

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Spedizione** | 8.9 (71 reviews) | 9.1 (35 reviews) | Dati insufficienti | 
| **Tracciamento** | 8.9 (72 reviews) | 8.9 (36 reviews) | Dati insufficienti | 
| **Ordine arretrato** | 8.8 (68 reviews) | 8.3 (35 reviews) | Dati insufficienti | 

#### Gestione dell'inventario

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Livelli di scorte** | 8.9 (71 reviews) | 9.2 (33 reviews) | Dati insufficienti | 
| **Flusso di beni** | 8.9 (66 reviews) | 8.7 (34 reviews) | Dati insufficienti | 
| **Prenotare beni** | 8.8 (67 reviews) | 8.9 (33 reviews) | Dati insufficienti | 

#### Gestione dei clienti

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Stato dell'ordine** | 9.0 (69 reviews) | 9.2 (33 reviews) | Dati insufficienti | 
| **Accesso alle informazioni** | 8.9 (68 reviews) | 8.7 (35 reviews) | Dati insufficienti | 
| **Notifiche Email** | 8.7 (68 reviews) | 9.4 (34 reviews) | Dati insufficienti | 

#### Gestione degli abbonamenti

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Dati di pagamento** | 8.7 (69 reviews) | 8.9 (34 reviews) | Dati insufficienti | 
| **Gateway di Pagamento** | 8.9 (66 reviews) | 8.8 (31 reviews) | Dati insufficienti | 
| **Fatturazione** | 8.7 (69 reviews) | 8.9 (32 reviews) | Dati insufficienti | 
| **Pagamenti automatici** | 9.1 (66 reviews) | 9.0 (32 reviews) | Dati insufficienti | 

#### AI agentico - Gestione degli ordini

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Apprendimento Adattivo** | 9.2 (6 reviews) | Dati insufficienti | Dati insufficienti | 
| **Interazione in Linguaggio Naturale** | 8.1 (6 reviews) | Dati insufficienti | Dati insufficienti | 

### Piattaforme di e-commerce

| Product | Score | Reviews |
|---|---|---|
| **SAP Commerce Cloud** | 8.3/10 | 188 |
| **Salesforce Order Management** | N/A | N/A |
| **Oracle Commerce** | 8.3/10 | 132 |

#### Commercio senza testa

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Disaccoppiamento** | 8.3 (83 reviews) | Dati insufficienti | 8.8 (23 reviews) | 
| **API REST** | 8.6 (83 reviews) | Dati insufficienti | 8.7 (21 reviews) | 
| **Orchestrazione dei dati** | 8.4 (82 reviews) | Dati insufficienti | 8.4 (23 reviews) | 
| **Personalizzazione** | 8.5 (85 reviews) | Dati insufficienti | 9.0 (24 reviews) | 
| **Estensibilità** | 8.7 (92 reviews) | Dati insufficienti | 9.2 (24 reviews) | 

#### Intelligenza Artificiale Generativa

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Generazione di Testo AI** | 8.0 (32 reviews) | Dati insufficienti | 8.7 (5 reviews) | 
| **Riassunto del testo AI** | 7.9 (32 reviews) | Dati insufficienti | 9.3 (5 reviews) | 

#### Piattaforme di e-commerce - AI agentica

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Esecuzione Autonoma dei Compiti** | 8.2 (19 reviews) | Dati insufficienti | Dati insufficienti | 
| **Integrazione tra sistemi** | 8.6 (26 reviews) | Dati insufficienti | Dati insufficienti | 
| **Apprendimento adattivo** | 8.0 (19 reviews) | Dati insufficienti | Dati insufficienti | 
| **Interazione in Linguaggio Naturale** | 7.5 (19 reviews) | Dati insufficienti | Dati insufficienti | 
| **Assistenza Proattiva** | 7.7 (19 reviews) | Dati insufficienti | Dati insufficienti | 
| **Prendere decisioni** | 7.6 (19 reviews) | Dati insufficienti | Dati insufficienti | 

#### Merchandising/Marketing

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Strumenti di progettazione per vetrine** | 8.2 (107 reviews) | Dati insufficienti | 8.3 (84 reviews) | 
| **Visualizzazione del prodotto** | 8.3 (131 reviews) | Dati insufficienti | 8.0 (93 reviews) | 
| **Raccomandazioni / Personalizzazione** | 8.1 (137 reviews) ✓ Verified | Dati insufficienti | 8.2 (97 reviews) | 
| **Promozioni e Sconti** | 8.2 (137 reviews) ✓ Verified | Dati insufficienti | 8.0 (92 reviews) | 
| **Abbandono del carrello della spesa** | 8.0 (125 reviews) | Dati insufficienti | 7.8 (85 reviews) | 
| **Recensioni di Prodotti** | 8.0 (127 reviews) ✓ Verified | Dati insufficienti | 8.3 (79 reviews) | 
| **SEO** | 8.3 (104 reviews) | Dati insufficienti | 8.1 (83 reviews) | 

#### Catalogo Prodotti

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Gestione dei contenuti** | 8.3 (138 reviews) | Dati insufficienti | 8.3 (97 reviews) | 
| **Configurazione del prodotto** | 8.2 (127 reviews) ✓ Verified | Dati insufficienti | 8.4 (90 reviews) | 
| **Ricerca e Filtraggio Prodotti** | 8.3 (132 reviews) ✓ Verified | Dati insufficienti | 8.1 (93 reviews) | 
| **Prodotti Intangibili** | 8.2 (113 reviews) ✓ Verified | Dati insufficienti | 8.1 (77 reviews) | 

#### Processo di Ordine

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Processo di Checkout** | 8.5 (133 reviews) ✓ Verified | Dati insufficienti | 7.9 (93 reviews) | 
| **Opzioni di spedizione** | 8.6 (127 reviews) ✓ Verified | Dati insufficienti | 8.4 (83 reviews) | 
| **Visualizzazione e Elaborazione delle Tasse** | 8.1 (124 reviews) ✓ Verified | Dati insufficienti | 8.3 (87 reviews) | 
| **Elaborazione dei pagamenti** | 8.5 (125 reviews) ✓ Verified | Dati insufficienti | 8.2 (91 reviews) | 
| **Gestione degli ordini** | 8.5 (135 reviews) | Dati insufficienti | 8.4 (90 reviews) | 
| **Resi / Rimborsi** | 8.0 (117 reviews) ✓ Verified | Dati insufficienti | 8.4 (81 reviews) | 
| **Gestione dell'inventario** | 8.5 (129 reviews) | Dati insufficienti | 8.5 (82 reviews) | 
| **Evasione Multicanale** | 8.4 (116 reviews) | Dati insufficienti | 8.3 (76 reviews) | 

#### Supporto Multicanale

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Omnicanale** | 8.4 (133 reviews) | Dati insufficienti | 7.8 (90 reviews) | 
| **Mobile** | 7.9 (121 reviews) ✓ Verified | Dati insufficienti | 7.8 (83 reviews) | 
| **Commercio Sociale** | 8.1 (118 reviews) ✓ Verified | Dati insufficienti | 7.9 (78 reviews) | 
| **Servizio Clienti** | 8.4 (123 reviews) ✓ Verified | Dati insufficienti | 8.2 (91 reviews) | 
| **Trova Negozio** | 8.2 (117 reviews) ✓ Verified | Dati insufficienti | 8.0 (75 reviews) | 
| **Integrazione con negozi di terze parti** | 8.0 (96 reviews) | Dati insufficienti | 7.8 (68 reviews) | 
| **B2B** | 8.7 (139 reviews) ✓ Verified | Dati insufficienti | 8.4 (76 reviews) | 

#### Piattaforma

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **API** | 8.5 (124 reviews) ✓ Verified | Dati insufficienti | 8.1 (83 reviews) | 
| **Personalizzazione** | 8.3 (144 reviews) ✓ Verified | Dati insufficienti | 7.9 (92 reviews) | 
| **Integrazioni agli strumenti aggiuntivi** | 8.3 (140 reviews) ✓ Verified | Dati insufficienti | 8.1 (80 reviews) | 
| **Gestione Utenti** | 8.4 (127 reviews) ✓ Verified | Dati insufficienti | 7.9 (95 reviews) | 
| **Reportistica / Analisi** | 8.3 (124 reviews) | Dati insufficienti | 8.2 (78 reviews) | 
| **Sicurezza** | 8.7 (123 reviews) ✓ Verified | Dati insufficienti | 8.4 (90 reviews) | 
| **Gestione Multi-Sito** | 8.5 (120 reviews) ✓ Verified | Dati insufficienti | 8.1 (81 reviews) | 
| **Diritti di Accesso Amministratore** | 8.5 (125 reviews) ✓ Verified | Dati insufficienti | 8.3 (87 reviews) | 
| **Migrazione da Test a Prodotto** | 8.2 (121 reviews) ✓ Verified | Dati insufficienti | 8.2 (81 reviews) | 
| **Internazionalizzazione** | 8.7 (124 reviews) ✓ Verified | Dati insufficienti | 8.2 (73 reviews) | 
| **Supporto per più browser** | 8.3 (122 reviews) ✓ Verified | Dati insufficienti | 8.0 (86 reviews) | 
| **Prestazioni e Affidabilità** | 8.5 (140 reviews) ✓ Verified | Dati insufficienti | 8.1 (102 reviews) | 

### Contabilità e Finanza

| Product | Score | Reviews |
|---|---|---|
| **SAP Commerce Cloud** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |
| **Oracle Commerce** | N/A | N/A |

#### AI agentico - Contabilità e Finanza

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Esecuzione Autonoma dei Compiti** | Dati insufficienti | Dati insufficienti | Dati insufficienti | 

### Commercio Omnicanale

| Product | Score | Reviews |
|---|---|---|
| **SAP Commerce Cloud** | 8.8/10 | 45 |
| **Salesforce Order Management** | N/A | N/A |
| **Oracle Commerce** | N/A | N/A |

#### Segnalazione

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Report e Analisi** | 8.9 (39 reviews) | Dati insufficienti | Dati insufficienti | 
| **Strumenti di Trasferimento Dati** | 8.7 (39 reviews) | Dati insufficienti | Dati insufficienti | 

#### Funzionalità Omnicanale

| Feature | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Gestione al dettaglio** | 8.8 (39 reviews) | Dati insufficienti | Dati insufficienti | 
| **Integrazione POS** | 8.9 (33 reviews) | Dati insufficienti | Dati insufficienti | 
| **Integrazione dei Social Media** | 8.9 (37 reviews) | Dati insufficienti | Dati insufficienti | 
| **Integrazione del Servizio Clienti** | 9.0 (34 reviews) | Dati insufficienti | Dati insufficienti | 
| **Strumenti di Marketing** | 8.6 (35 reviews) | Dati insufficienti | Dati insufficienti | 
| **Integrazione E-commerce** | 8.6 (38 reviews) | Dati insufficienti | Dati insufficienti | 
| **Integrazione ERP** | 8.6 (38 reviews) | Dati insufficienti | Dati insufficienti | 

---
## Categories

**Unique to SAP Commerce Cloud (3):** [Software di gestione degli ordini](https://www.g2.com/it/categories/order-management), [Piattaforme di e-commerce](https://www.g2.com/it/categories/e-commerce-platforms), [Commercio Omnicanale Software](https://www.g2.com/it/categories/omnichannel-commerce)

**Unique to Salesforce Order Management (1):** [Software di gestione degli ordini](https://www.g2.com/it/categories/order-management)

**Unique to Oracle Commerce (1):** [Piattaforme di e-commerce](https://www.g2.com/it/categories/e-commerce-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | SAP Commerce Cloud | Salesforce Order Management | Oracle Commerce | 
|---|---|---|---|
| **Piccola impresa** | 21.5% | 21.4% | 28.4% | 
| **Mid-Market** | 33.6% | 45.3% | 25.3% | 
| **Enterprise** | 45.0% | 33.3% | 46.3% | 

### By Industry

#### SAP Commerce Cloud

- **Tecnologia dell'informazione e servizi:** 15.5%
- **Software per computer:** 8.3%
- **Vendita al dettaglio:** 7.6%
- **Contabilità:** 4.7%
- **Marketing e Pubblicità:** 4.3%
- **Abbigliamento e Moda:** 3.6%
- **Beni di consumo:** 2.9%
- **Servizi al Consumatore:** 2.9%
- **Servizi Finanziari:** 2.5%
- **Telecomunicazioni:** 2.5%
- **Other:** 45.1%

#### Salesforce Order Management

- **Tecnologia dell'informazione e servizi:** 12.9%
- **Vendita al dettaglio:** 10.3%
- **Contabilità:** 6.0%
- **Software per computer:** 6.0%
- **Automobilistico:** 5.2%
- **Servizi Finanziari:** 5.2%
- **Assicurazione:** 2.6%
- **Salute, Benessere e Fitness:** 2.6%
- **Marketing e Pubblicità:** 2.6%
- **Servizi al Consumatore:** 2.6%
- **Other:** 44.0%

#### Oracle Commerce

- **Vendita al dettaglio:** 27.3%
- **Software per computer:** 7.3%
- **Contabilità:** 5.5%
- **Tecnologia dell'informazione e servizi:** 4.8%
- **Abbigliamento e Moda:** 4.2%
- **Marketing e Pubblicità:** 3.0%
- **Beni di consumo:** 2.4%
- **Logistica e Catena di Fornitura:** 1.8%
- **Internet:** 1.8%
- **Istruzione Superiore:** 1.8%
- **Other:** 40.0%

---
## Alternatives

### Alternatives to SAP Commerce Cloud

- [Shopify Plus](https://www.g2.com/it/products/shopify-plus/reviews) — 4.4/5 stars (868 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/it/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [BigCommerce](https://www.g2.com/it/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/it/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [Magento Open Source](https://www.g2.com/it/products/magento-open-source/reviews) — 4.0/5 stars (267 reviews)
- [Shopify](https://www.g2.com/it/products/shopify/reviews) — 4.4/5 stars (5103 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/it/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [WooCommerce](https://www.g2.com/it/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/it/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/it/products/miva/reviews) — 4.4/5 stars (190 reviews)

### Alternatives to Salesforce Order Management

- [IBM Sterling Order Management](https://www.g2.com/it/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews)
- [Manhattan Active® Order Management](https://www.g2.com/it/products/manhattan-active-order-management/reviews) — 3.6/5 stars (6 reviews)
- [Oracle Order Management Cloud](https://www.g2.com/it/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews)
- [Webgility](https://www.g2.com/it/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [QuickBooks Online](https://www.g2.com/it/products/quickbooks-online/reviews) — 4.0/5 stars (3825 reviews)
- [Cin7 Core](https://www.g2.com/it/products/cin7-core/reviews) — 4.2/5 stars (332 reviews)
- [Conexiom](https://www.g2.com/it/products/conexiom/reviews) — 4.6/5 stars (66 reviews)
- [ShipHero](https://www.g2.com/it/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [Sana Commerce Cloud](https://www.g2.com/it/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews)
- [Cin7 Omni](https://www.g2.com/it/products/cin7-omni/reviews) — 3.8/5 stars (119 reviews)

### Alternatives to Oracle Commerce

- [Shopify](https://www.g2.com/it/products/shopify/reviews) — 4.4/5 stars (5103 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/it/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [BigCommerce](https://www.g2.com/it/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Magento Open Source](https://www.g2.com/it/products/magento-open-source/reviews) — 4.0/5 stars (267 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/it/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/it/products/miva/reviews) — 4.4/5 stars (190 reviews)
- [HCL Commerce](https://www.g2.com/it/products/hcl-commerce/reviews) — 4.0/5 stars (182 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/it/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [Volusion](https://www.g2.com/it/products/volusion/reviews) — 3.2/5 stars (68 reviews)
- [Cleverbridge](https://www.g2.com/it/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)

---
## Top Discussions

### SAP Commerce Cloud

- Title: [Che cos'è SAP Commerce Cloud?](https://www.g2.com/it/discussions/what-is-sap-commerce-cloud) — 2 comments, 1 upvote
  > **Top comment:** "SAP Commerce Cloud è la versione cloud di Hybris. SAP ha creato la versione SaaS del commercio che si occupa di tutte le funzionalità di e-commerce end-to-end."
- Title: [A cosa serve SAP Commerce Cloud?](https://www.g2.com/it/discussions/what-is-sap-commerce-cloud-used-for) — 1 comment
  > **Top comment:** "SAP Commerce Cloud collega il mercato online a un sito web eCommerce dedicato. Ecco come:

Mercato Online:

Un mercato online è una piattaforma dove più..."

### Salesforce Order Management

No discussions available for this product.

### Oracle Commerce

- Title: [A cosa serve Oracle Commerce?](https://www.g2.com/it/discussions/what-is-oracle-commerce-used-for) — 1 comment
  > **Top comment:** "Oracle Commerce viene utilizzato per gestire e gestire negozi online, inclusi prodotti, prezzi, promozioni e ordini dei clienti in un unico posto."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/it/compare/sap-commerce-cloud-vs-salesforce-order-management-vs-oracle-commerce)