# Melu Managed Live Chat vs Ngage Live Chat Comparison | | Melu Managed Live Chat | Ngage Live Chat | |---|---|---| | **Star Rating** | 4.9 out of 5 | 4.6 out of 5 | | **Total Reviews** | 28 | 27 | | **Largest Market Segment** | Piccola Impresa (96.4% delle recensioni) | Piccola Impresa (96.0% delle recensioni) | | **Entry Level Price** | A partire da £155.00 Al mese | Nessun prezzo disponibile | --- ## Ratings Comparison | Rating | Melu Managed Live Chat | Ngage Live Chat | |---|---|---| | **Qualità del lavoro** | 9.6 (14 reviews) | 10.0 (14 reviews) | | **Reattività** | 9.9 (14 reviews) | 10.0 (14 reviews) | | **Competenza del Team** | 9.1 (13 reviews) | 9.9 (14 reviews) | | **Capacità di esecuzione** | 9.5 (13 reviews) | 9.9 (14 reviews) | | **Abilità di comunicazione** | 9.6 (14 reviews) | 9.9 (13 reviews) | | **Professionalità** | 9.7 (13 reviews) | 9.9 (14 reviews) | | **Ritiene che the product sia stato un valido partner commerciale?** | 9.6 (14 reviews) | 9.7 (16 reviews) | --- ## Pricing ### Melu Managed Live Chat #### Entry-Level Pricing Plan: Standard (UK) Price: A partire da £155.00 Al mese Description: 8am to 10pm coverage 7 days a week. Up to 50 chats handled per month. 24/7 coverage can be added for an additional £50 per month. All prices excluding UK VAT. Key Features: - Optional 24/7 coverage (8am to 10pm local time 7 days a week as standard) - UK & USA based operators - all native English-speaking - All chats answered within 15 seconds [Browse all 3 editions](https://www.g2.com/it/products/melu-managed-live-chat/pricing) #### Free Trial Yes ### Ngage Live Chat #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Altri Servizi | Product | Score | Reviews | |---|---|---| | **Melu Managed Live Chat** | N/A | N/A | | **Ngage Live Chat** | N/A | N/A | #### Pianificazione | Feature | Melu Managed Live Chat | Ngage Live Chat | |---|---|---| | **Valutazione delle esigenze** | Dati insufficienti | Dati insufficienti | | **Allocazione delle risorse** | Dati insufficienti | Dati insufficienti | | **Rimasto entro il budget** | Dati insufficienti | Dati insufficienti | | **Dichiarazione di Lavoro** | Dati insufficienti | Dati insufficienti | | **Migliori Pratiche** | Dati insufficienti | Dati insufficienti | #### Consegna | Feature | Melu Managed Live Chat | Ngage Live Chat | |---|---|---| | **Competenza Tecnica** | Dati insufficienti | Dati insufficienti | | **Rispettare le scadenze** | Dati insufficienti | Dati insufficienti | | **Gestione delle riunioni** | Dati insufficienti | Dati insufficienti | | **Aggiornamenti del Progetto** | Dati insufficienti | Dati insufficienti | | **Gestione dell'ambito** | Dati insufficienti | Dati insufficienti | | **Implementazione** | Dati insufficienti | Dati insufficienti | ### Servizi B2B | Product | Score | Reviews | |---|---|---| | **Melu Managed Live Chat** | N/A | N/A | | **Ngage Live Chat** | N/A | N/A | #### Qualità del team | Feature | Melu Managed Live Chat | Ngage Live Chat | |---|---|---| | **Competenze di gestione del cambiamento** | Dati insufficienti | Dati insufficienti | | **Presenza Esecutiva** | Dati insufficienti | Dati insufficienti | | **Esperienza Verticale** | Dati insufficienti | Dati insufficienti | | **Partenariati Tecnologici** | Dati insufficienti | Dati insufficienti | --- ## Categories **Shared Categories (1):** [Chat dal vivo gestita Fornitori](https://www.g2.com/it/categories/managed-live-chat) --- ## Reviewer Demographics ### By Company Size | Segment | Melu Managed Live Chat | Ngage Live Chat | |---|---|---| | **Piccola impresa** | 96.4% | 96.0% | | **Mid-Market** | 3.6% | 4.0% | | **Enterprise** | 0% | 0% | ### By Industry #### Melu Managed Live Chat - **Contabilità:** 14.3% - **Costruzione:** 10.7% - **Servizi Legali:** 10.7% - **Tecnologia dell'informazione e servizi:** 10.7% - **Immobiliare:** 7.1% - **Salute, Benessere e Fitness:** 7.1% - **Immobili commerciali:** 3.6% - **Servizi Finanziari:** 3.6% - **Design Grafico:** 3.6% - **Ospitalità:** 3.6% - **Other:** 25.0% #### Ngage Live Chat - **Servizi Legali:** 44.0% - **Pratica legale:** 44.0% - **Marketing e Pubblicità:** 8.0% - **Tecnologia dell'informazione e servizi:** 4.0% --- ## Alternatives ### Alternatives to Melu Managed Live Chat - [Peak Support](https://www.g2.com/it/products/peak-support/reviews) — 4.8/5 stars (39 reviews) - [Chat Metrics | Managed Live Chat](https://www.g2.com/it/products/chat-metrics-managed-live-chat/reviews) — 4.8/5 stars (21 reviews) - [Smith.ai Live Chat](https://www.g2.com/it/products/smith-ai-live-chat/reviews) — 4.8/5 stars (21 reviews) - [Helpware](https://www.g2.com/it/products/helpware/reviews) — 4.9/5 stars (30 reviews) - [AnswerConnect](https://www.g2.com/it/products/answerconnect/reviews) — 4.5/5 stars (23 reviews) - [SureCall Experts](https://www.g2.com/it/products/surecall-experts/reviews) — 4.6/5 stars (27 reviews) - [Ruby Receptionists](https://www.g2.com/it/products/ruby-receptionists/reviews) — 3.8/5 stars (12 reviews) - [Teleperformance](https://www.g2.com/it/products/teleperformance/reviews) — 4.1/5 stars (20 reviews) - [SupportYourApp](https://www.g2.com/it/products/supportyourapp/reviews) — 4.7/5 stars (16 reviews) - [Connext](https://www.g2.com/it/products/connext/reviews) — 4.8/5 stars (14 reviews) ### Alternatives to Ngage Live Chat - [Peak Support](https://www.g2.com/it/products/peak-support/reviews) — 4.8/5 stars (39 reviews) - [Smith.ai Live Chat](https://www.g2.com/it/products/smith-ai-live-chat/reviews) — 4.8/5 stars (21 reviews) - [Helpware](https://www.g2.com/it/products/helpware/reviews) — 4.9/5 stars (30 reviews) - [Chat Metrics | Managed Live Chat](https://www.g2.com/it/products/chat-metrics-managed-live-chat/reviews) — 4.8/5 stars (21 reviews) - [SureCall Experts](https://www.g2.com/it/products/surecall-experts/reviews) — 4.6/5 stars (27 reviews) - [AnswerConnect](https://www.g2.com/it/products/answerconnect/reviews) — 4.5/5 stars (23 reviews) - [Teleperformance](https://www.g2.com/it/products/teleperformance/reviews) — 4.1/5 stars (20 reviews) - [SupportYourApp](https://www.g2.com/it/products/supportyourapp/reviews) — 4.7/5 stars (16 reviews) - [Connext](https://www.g2.com/it/products/connext/reviews) — 4.8/5 stars (14 reviews) - [Go Answer](https://www.g2.com/it/products/go-answer/reviews) — 4.5/5 stars (12 reviews) --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/it/compare/melu-managed-live-chat-vs-ngage-live-chat)