# JourneyTrack.io vs TheyDo Comparison | | JourneyTrack.io | TheyDo | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | | **Total Reviews** | 21 | 62 | | **Largest Market Segment** | Impresa (57.1% delle recensioni) | Impresa (45.2% delle recensioni) | | **Entry Level Price** | A partire da $29,000.00 All'anno | Gratuito | --- ## Top Pros & Cons ### JourneyTrack.io Pros: - Customer Support (3 reviews) - Team Collaboration (3 reviews) Cons: - Journey Mapping (2 reviews) - System Delays (2 reviews) ### TheyDo Pros: - Journey Management (2 reviews) - Ease of Use (1 reviews) Cons: - Limited Customization (1 reviews) --- ## Ratings Comparison | Rating | JourneyTrack.io | TheyDo | |---|---|---| | **Soddisfa i requisiti** | 8.8 (20 reviews) | 8.1 (56 reviews) | | **Facilità d'uso** | 9.3 (21 reviews) | 8.2 (58 reviews) | | **Facilità di configurazione** | 9.5 (16 reviews) | 7.9 (44 reviews) | | **Facilità di amministrazione** | 9.4 (12 reviews) | 8.7 (26 reviews) | | **Qualità del supporto** | 10.0 (19 reviews) | 8.4 (44 reviews) | | **Ritiene che the product sia stato un valido partner commerciale?** | 9.9 (12 reviews) | 9.4 (26 reviews) | | **Direzione del prodotto (% positivo)** | 9.4 (19 reviews) | 9.4 (57 reviews) | --- ## Pricing ### JourneyTrack.io #### Entry-Level Pricing Plan: Basic Plus Price: A partire da $29,000.00 All'anno Description: Includes 50 journeys For small and medium companies. Key Features: - Unlimited editors - Includes 50 journeys and workshops - Up to 30 personas [Browse all 4 editions](https://www.g2.com/it/products/journeytrack-io/pricing) #### Free Trial No ### TheyDo #### Entry-Level Pricing Plan: Mapping Price: Gratuito Key Features: - 20 viaggi - Viaggio AI (limitato) - Utenti illimitati [Browse all 3 editions](https://www.g2.com/it/products/theydo/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Mappatura del viaggio del cliente | Product | Score | Reviews | |---|---|---| | **JourneyTrack.io** | 8.7/10 | 17 | | **TheyDo** | 7.4/10 | 52 | #### Nozioni di base sulla piattaforma | Feature | JourneyTrack.io | TheyDo | |---|---|---| | **Modelli** | 8.9 (16 reviews) | 7.7 (52 reviews) | | **Esportazione** | 7.8 (17 reviews) | 6.5 (51 reviews) | | **Accesso multiutente e collaborazione** | 9.4 (17 reviews) | 8.1 (50 reviews) | | **Molteplici Personaggi** | 9.2 (17 reviews) | 8.6 (50 reviews) | | **Analisi dei dati** | 8.3 (17 reviews) | 6.0 (44 reviews) | #### AI agentico - Mappatura del percorso del cliente | Feature | JourneyTrack.io | TheyDo | |---|---|---| | **Esecuzione autonoma dei compiti** | Dati insufficienti | Dati insufficienti | ### Analisi del percorso del cliente | Product | Score | Reviews | |---|---|---| | **JourneyTrack.io** | N/A | N/A | | **TheyDo** | 7.2/10 | 16 | #### Nozioni di base sulla piattaforma | Feature | JourneyTrack.io | TheyDo | |---|---|---| | **Segmentazione Dinamica** | Dati insufficienti | Funzionalità non disponibile | | **Ottimizzazione del viaggio** | Dati insufficienti | Funzionalità non disponibile | #### Dati della piattaforma | Feature | JourneyTrack.io | TheyDo | |---|---|---| | **Rapporto di Viaggio** | Dati insufficienti | 7.8 (16 reviews) | | **Rapporti sulle tendenze** | Dati insufficienti | 6.8 (16 reviews) | | **Cruscotti** | Dati insufficienti | 6.5 (16 reviews) | | **Filtraggio Avanzato dei Dati** | Dati insufficienti | 7.0 (16 reviews) | #### Funzionalità Aggiuntiva della Piattaforma | Feature | JourneyTrack.io | TheyDo | |---|---|---| | **Mappatura del viaggio** | Dati insufficienti | 9.3 (16 reviews) | | **Integrazioni** | Dati insufficienti | 5.8 (16 reviews) | | **Avvisi automatici** | Dati insufficienti | Funzionalità non disponibile | #### Agentic AI - Analisi del percorso del cliente | Feature | JourneyTrack.io | TheyDo | |---|---|---| | **Esecuzione autonoma dei compiti** | Dati insufficienti | Dati insufficienti | | **Integrazione tra sistemi** | Dati insufficienti | Dati insufficienti | | **Apprendimento adattivo** | Dati insufficienti | Dati insufficienti | | **Assistenza Proattiva** | Dati insufficienti | Dati insufficienti | --- ## Categories **Shared Categories (1):** [Strumenti per la mappatura del percorso del cliente](https://www.g2.com/it/categories/customer-journey-mapping) **Unique to TheyDo (1):** [Software di analisi del percorso del cliente](https://www.g2.com/it/categories/customer-journey-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | JourneyTrack.io | TheyDo | |---|---|---| | **Piccola impresa** | 33.3% | 24.2% | | **Mid-Market** | 9.5% | 30.6% | | **Enterprise** | 57.1% | 45.2% | ### By Industry #### JourneyTrack.io - **Servizi Finanziari:** 20.0% - **Bancario:** 20.0% - **Software per computer:** 15.0% - **Consulenza:** 10.0% - **Produzione:** 5.0% - **Prodotti farmaceutici:** 5.0% - **Marittimo:** 5.0% - **Tempo libero, Viaggi e Turismo:** 5.0% - **Ospedale e Assistenza Sanitaria:** 5.0% - **Designa:** 5.0% - **Other:** 5.0% #### TheyDo - **Designa:** 6.5% - **Telecomunicazioni:** 6.5% - **Consulenza:** 4.8% - **Servizi Finanziari:** 4.8% - **Vendita al dettaglio:** 4.8% - **Ospedale e Assistenza Sanitaria:** 4.8% - **Risorse Umane:** 4.8% - **Software per computer:** 4.8% - **Agricoltura:** 3.2% - **Sicurezza Informatica e di Rete:** 3.2% - **Other:** 51.6% --- ## Alternatives ### Alternatives to JourneyTrack.io - [Miro](https://www.g2.com/it/products/miro/reviews) — 4.6/5 stars (13079 reviews) - [MoEngage](https://www.g2.com/it/products/moengage/reviews) — 4.5/5 stars (524 reviews) - [Glassbox](https://www.g2.com/it/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [CleverTap](https://www.g2.com/it/products/clevertap/reviews) — 4.6/5 stars (654 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/it/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4462 reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/it/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews) - [Zoho CRM](https://www.g2.com/it/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [ChurnZero](https://www.g2.com/it/products/churnzero/reviews) — 4.7/5 stars (1591 reviews) - [Mural](https://www.g2.com/it/products/mural/reviews) — 4.6/5 stars (1459 reviews) - [Totango](https://www.g2.com/it/products/totango/reviews) — 4.3/5 stars (1150 reviews) ### Alternatives to TheyDo - [Miro](https://www.g2.com/it/products/miro/reviews) — 4.6/5 stars (13079 reviews) - [Contentsquare](https://www.g2.com/it/products/contentsquare/reviews) — 4.6/5 stars (631 reviews) - [Ortto](https://www.g2.com/it/products/ortto/reviews) — 4.4/5 stars (622 reviews) - [Glassbox](https://www.g2.com/it/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [Zoho CRM](https://www.g2.com/it/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/it/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews) - [MoEngage](https://www.g2.com/it/products/moengage/reviews) — 4.5/5 stars (524 reviews) - [CleverTap](https://www.g2.com/it/products/clevertap/reviews) — 4.6/5 stars (654 reviews) - [WebEngage](https://www.g2.com/it/products/webengage/reviews) — 4.5/5 stars (751 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/it/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4462 reviews) --- ## Top Discussions ### JourneyTrack.io No discussions available for this product. ### TheyDo - Title: [A cosa serve TheyDo?](https://www.g2.com/it/discussions/what-is-theydo-used-for) — 1 comment *(includes official response)* > **Top comment:** "TheyDo ti aiuta a prendere decisioni migliori per la tua azienda mettendo il cliente al centro delle operazioni. È un hub centralizzato dove i percorsi dei..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/it/compare/journeytrack-io-vs-theydo)