# HappyFox Chat, Pure Chat vs tawk.to Comparison | | HappyFox Chat | Pure Chat | tawk.to | |---|---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 4.5 out of 5 | | **Total Reviews** | 103 | 207 | 202 | | **Largest Market Segment** | Piccola Impresa (71.3% delle recensioni) | Piccola Impresa (57.4% delle recensioni) | Piccola Impresa (73.3% delle recensioni) | | **Entry Level Price** | $29.00 Al mese | 100% Free | Gratuito Al mese | --- ## Top Pros & Cons ### HappyFox Chat **Not enough data** ### Pure Chat Pros: - Ease of Use (1 reviews) - Easy Setup (1 reviews) Cons: - Bugs (1 reviews) - Inadequate Reporting (1 reviews) ### tawk.to Pros: - Ease of Use (6 reviews) - Easy Setup (3 reviews) Cons: - Chatbot Issues (2 reviews) - Limitations (2 reviews) --- ## Ratings Comparison | Rating | HappyFox Chat | Pure Chat | tawk.to | |---|---|---|---| | **Soddisfa i requisiti** | 8.6 (97 reviews) | 8.8 (190 reviews) | 9.1 (174 reviews) | | **Facilità d'uso** | 9.5 (97 reviews) | 9.2 (191 reviews) | 9.0 (174 reviews) | | **Facilità di configurazione** | 9.5 (58 reviews) | 9.2 (77 reviews) | 9.0 (89 reviews) | | **Facilità di amministrazione** | 9.4 (56 reviews) | 9.1 (75 reviews) | 9.0 (78 reviews) | | **Qualità del supporto** | 8.7 (77 reviews) | 8.8 (174 reviews) | 8.4 (142 reviews) | | **Ritiene che the product sia stato un valido partner commerciale?** | 9.1 (53 reviews) | 9.2 (72 reviews) | 8.9 (67 reviews) | | **Direzione del prodotto (% positivo)** | 9.5 (96 reviews) | 9.0 (189 reviews) | 8.9 (167 reviews) | --- ## Pricing ### HappyFox Chat #### Entry-Level Pricing Plan: Starter Price: $29.00 Al mese Key Features: - Unlimited Agents - 500 Chats per month [Browse all 4 editions](https://www.g2.com/it/products/happyfox-chat/pricing) #### Free Trial Yes ### Pure Chat #### Entry-Level Pricing Plan: Free Price: 100% Free Description: Uso illimitato delle funzionalità principali di chat dal vivo di Pure Chat, inclusi utenti/operatori illimitati e chat illimitate Key Features: - Utenti/Operatori Illimitati - Chat Illimitate - Usa su Fino a 3 Siti Web [Browse all 2 editions](https://www.g2.com/it/products/pure-chat/pricing) #### Free Trial Yes ### tawk.to #### Entry-Level Pricing Plan: Free Price: Gratuito Al mese Description: Gratis per sempre Key Features: - Proprietà illimitate, widget e posti per agenti - Centro di supporto per messaggi e email di ticketing - Base di conoscenza [Browse all 5 editions](https://www.g2.com/it/products/tawk-to/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Chat dal vivo | Product | Score | Reviews | |---|---|---| | **HappyFox Chat** | 8.7/10 | 38 | | **Pure Chat** | 8.3/10 | 86 | | **tawk.to** | 8.1/10 | 155 | #### Intelligenza Artificiale Generativa | Feature | HappyFox Chat | Pure Chat | tawk.to | |---|---|---|---| | **Generazione di Testo AI** | Dati insufficienti | Dati insufficienti | 6.8 (12 reviews) | | **Riepilogo del testo AI** | Dati insufficienti | Dati insufficienti | 5.9 (9 reviews) | | **Sintesi vocale AI** | Dati insufficienti | Dati insufficienti | 5.7 (9 reviews) | #### Comunicazione | Feature | HappyFox Chat | Pure Chat | tawk.to | |---|---|---|---| | **Chat pop-up** | 9.4 (34 reviews) ✓ Verified | 9.1 (80 reviews) ✓ Verified | 9.2 (139 reviews) ✓ Verified | | **Notifiche** | 9.1 (36 reviews) ✓ Verified | 8.7 (79 reviews) ✓ Verified | 8.9 (138 reviews) ✓ Verified | | **Email mirate** | 8.5 (16 reviews) | 7.1 (8 reviews) | 7.9 (99 reviews) ✓ Verified | | **Messaggistica in-app** | 8.9 (28 reviews) | 8.8 (7 reviews) | 8.9 (116 reviews) ✓ Verified | | **Co-Navigazione** | Dati insufficienti | 8.1 (7 reviews) | 8.3 (40 reviews) | #### Uso Interno | Feature | HappyFox Chat | Pure Chat | tawk.to | |---|---|---|---| | **Personalizzazione** | 7.9 (26 reviews) ✓ Verified | 8.2 (72 reviews) ✓ Verified | 8.5 (123 reviews) ✓ Verified | | **Archiviazione delle conversazioni** | 8.7 (30 reviews) ✓ Verified | 8.5 (70 reviews) ✓ Verified | 8.8 (123 reviews) ✓ Verified | | **Sviluppo del Lead** | 8.5 (24 reviews) ✓ Verified | 7.9 (62 reviews) ✓ Verified | 8.4 (112 reviews) | | **Base di conoscenza** | 9.0 (25 reviews) | 8.9 (6 reviews) | 8.6 (117 reviews) ✓ Verified | | **Posta in arrivo del team** | 8.7 (21 reviews) ✓ Verified | 8.3 (8 reviews) | 8.7 (109 reviews) ✓ Verified | | **Profili dei clienti** | 8.5 (26 reviews) ✓ Verified | 8.0 (63 reviews) ✓ Verified | 8.3 (110 reviews) ✓ Verified | --- ## Categories **Shared Categories (1):** [Software di chat dal vivo](https://www.g2.com/it/categories/live-chat) --- ## Reviewer Demographics ### By Company Size | Segment | HappyFox Chat | Pure Chat | tawk.to | |---|---|---|---| | **Piccola impresa** | 71.3% | 57.4% | 73.3% | | **Mid-Market** | 26.7% | 31.4% | 22.1% | | **Enterprise** | 2.0% | 11.3% | 4.6% | ### By Industry #### HappyFox Chat - **Internet:** 8.9% - **Marketing e Pubblicità:** 5.9% - **Software per computer:** 5.9% - **Tecnologia dell'informazione e servizi:** 5.9% - **Servizi Finanziari:** 4.0% - **E-Learning:** 4.0% - **Beni di consumo:** 4.0% - **Senza fili:** 4.0% - **Vendita al dettaglio:** 3.0% - **Servizi al Consumatore:** 3.0% - **Other:** 51.5% #### Pure Chat - **Software per computer:** 5.9% - **Servizi Finanziari:** 5.4% - **Istruzione Superiore:** 5.4% - **Vendita al dettaglio:** 4.9% - **Tecnologia dell'informazione e servizi:** 4.9% - **Marketing e Pubblicità:** 3.9% - **Servizi al Consumatore:** 3.4% - **Dispositivi medici:** 3.4% - **Beni di consumo:** 3.4% - **Ospedale e Assistenza Sanitaria:** 3.4% - **Other:** 55.9% #### tawk.to - **Tecnologia dell'informazione e servizi:** 11.9% - **Software per computer:** 11.3% - **Marketing e Pubblicità:** 8.8% - **Internet:** 5.2% - **Gestione dell'Istruzione:** 4.1% - **Servizi Finanziari:** 3.1% - **Elettronica di consumo:** 3.1% - **Servizi al Consumatore:** 3.1% - **Salute, Benessere e Fitness:** 2.6% - **Vendita al dettaglio:** 2.6% - **Other:** 44.3% --- ## Alternatives ### Alternatives to HappyFox Chat - [LiveChat](https://www.g2.com/it/products/livechat/reviews) — 4.5/5 stars (808 reviews) - [Fin](https://www.g2.com/it/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [LiveAgent](https://www.g2.com/it/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [Olark](https://www.g2.com/it/products/olark/reviews) — 4.3/5 stars (224 reviews) - [Drift](https://www.g2.com/it/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Lime Connect (formerly Userlike)](https://www.g2.com/it/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews) - [Zoho Desk](https://www.g2.com/it/products/zoho-desk/reviews) — 4.4/5 stars (7618 reviews) - [Freshdesk](https://www.g2.com/it/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [TeamSupport](https://www.g2.com/it/products/teamsupport/reviews) — 4.4/5 stars (891 reviews) - [ServiceNow Customer Service Management](https://www.g2.com/it/products/servicenow-customer-service-management/reviews) — 4.4/5 stars (429 reviews) ### Alternatives to Pure Chat - [LiveChat](https://www.g2.com/it/products/livechat/reviews) — 4.5/5 stars (808 reviews) - [Olark](https://www.g2.com/it/products/olark/reviews) — 4.3/5 stars (224 reviews) - [Fin](https://www.g2.com/it/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [Lime Connect (formerly Userlike)](https://www.g2.com/it/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews) - [LivePerson](https://www.g2.com/it/products/liveperson/reviews) — 4.3/5 stars (207 reviews) - [LiveAgent](https://www.g2.com/it/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [Drift](https://www.g2.com/it/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Velaro](https://www.g2.com/it/products/velaro/reviews) — 4.1/5 stars (17 reviews) - [Tidio](https://www.g2.com/it/products/tidio/reviews) — 4.6/5 stars (1906 reviews) - [Freshdesk](https://www.g2.com/it/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) ### Alternatives to tawk.to - [Zendesk for Customer Service](https://www.g2.com/it/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews) - [Fin](https://www.g2.com/it/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [Tidio](https://www.g2.com/it/products/tidio/reviews) — 4.6/5 stars (1906 reviews) - [Drift](https://www.g2.com/it/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [LiveChat](https://www.g2.com/it/products/livechat/reviews) — 4.5/5 stars (808 reviews) - [FreshChat](https://www.g2.com/it/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews) - [Freshdesk](https://www.g2.com/it/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [Crisp](https://www.g2.com/it/products/crisp/reviews) — 4.5/5 stars (197 reviews) - [JivoChat](https://www.g2.com/it/products/jivochat/reviews) — 4.6/5 stars (51 reviews) - [Zoho SalesIQ](https://www.g2.com/it/products/zoho-salesiq/reviews) — 4.4/5 stars (256 reviews) --- ## Top Discussions ### HappyFox Chat - Title: [Esiste una versione on-premises di HappyFox Chat?](https://www.g2.com/it/discussions/on-premises) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "No, al momento non esiste una versione on-premises di HappyFox Chat." - Title: [Hai un'app mobile?](https://www.g2.com/it/discussions/mobile-applications-6c59c85c-b6f4-49fc-835b-960f655c1b80) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Sì, abbiamo applicazioni mobili native per iOS, Android e Windows, per ulteriori informazioni visita https://happyfoxchat.com/mobile" - Title: [Cosa succede alla fine del periodo di prova di 14 giorni?](https://www.g2.com/it/discussions/14-free-trial) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Per continuare a utilizzare un piano a pagamento di HappyFox Chat dopo il periodo di prova di 14 giorni, sarà necessario acquistare un abbonamento mensile..." - Title: [Ci sono sconti speciali?](https://www.g2.com/it/discussions/special-discounts-0a9a0309-9941-4f9f-854b-9c157392bebb) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Le istituzioni educative e le organizzazioni non profit possono usufruire di sconti speciali contattandoci." - Title: [What are your billing cycles and payment options?](https://www.g2.com/it/discussions/billing-cycles-e65430fa-7d5b-4dbc-ab01-4d4bc692f37a) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Puoi scegliere tra la fatturazione mensile e quella annuale. Accettiamo pagamenti con carte di credito VISA, Mastercard e American Express oppure puoi anche..." ### Pure Chat No discussions available for this product. ### tawk.to - Title: [A cosa serve tawk.to?](https://www.g2.com/it/discussions/what-is-tawk-to-used-for) — 1 comment > **Top comment:** "È un software di chat dal vivo utilizzato sul sito web principalmente per interagire con i clienti." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/it/compare/happyfox-chat-vs-pure-chat-vs-tawk-to)