# HappyFox Chat, Olark vs Pure Chat Comparison | | HappyFox Chat | Olark | Pure Chat | |---|---|---|---| | **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 4.4 out of 5 | | **Total Reviews** | 103 | 224 | 207 | | **Largest Market Segment** | Piccola Impresa (71.3% delle recensioni) | Piccola Impresa (49.5% delle recensioni) | Piccola Impresa (57.4% delle recensioni) | | **Entry Level Price** | $29.00 Al mese | $17 per month | 100% Free | --- ## Top Pros & Cons ### HappyFox Chat **Not enough data** ### Olark Pros: - Interface Ease (1 reviews) - User Interface (1 reviews) Cons: - Billing Issues (1 reviews) ### Pure Chat Pros: - Ease of Use (1 reviews) - Easy Setup (1 reviews) Cons: - Bugs (1 reviews) - Inadequate Reporting (1 reviews) --- ## Ratings Comparison | Rating | HappyFox Chat | Olark | Pure Chat | |---|---|---|---| | **Soddisfa i requisiti** | 8.6 (97 reviews) | 8.9 (209 reviews) | 8.8 (190 reviews) | | **Facilità d'uso** | 9.5 (97 reviews) | 9.3 (211 reviews) | 9.2 (191 reviews) | | **Facilità di configurazione** | 9.5 (58 reviews) | 9.0 (113 reviews) | 9.2 (77 reviews) | | **Facilità di amministrazione** | 9.4 (56 reviews) | 9.0 (115 reviews) | 9.1 (75 reviews) | | **Qualità del supporto** | 8.7 (77 reviews) | 8.8 (174 reviews) | 8.8 (174 reviews) | | **Ritiene che the product sia stato un valido partner commerciale?** | 9.1 (53 reviews) | 9.1 (108 reviews) | 9.2 (72 reviews) | | **Direzione del prodotto (% positivo)** | 9.5 (96 reviews) | 8.2 (210 reviews) | 9.0 (189 reviews) | --- ## Pricing ### HappyFox Chat #### Entry-Level Pricing Plan: Starter Price: $29.00 Al mese Key Features: - Unlimited Agents - 500 Chats per month [Browse all 4 editions](https://www.g2.com/it/products/happyfox-chat/pricing) #### Free Trial Yes ### Olark #### Entry-Level Pricing Plan: Olark Live Chat Price: $17 per month Key Features: - Per operatore - Personalizza il tuo design - Valutazioni della chat [Learn more about Olark](https://www.g2.com/it/products/olark/reviews) #### Free Trial Yes ### Pure Chat #### Entry-Level Pricing Plan: Free Price: 100% Free Description: Uso illimitato delle funzionalità principali di chat dal vivo di Pure Chat, inclusi utenti/operatori illimitati e chat illimitate Key Features: - Utenti/Operatori Illimitati - Chat Illimitate - Usa su Fino a 3 Siti Web [Browse all 2 editions](https://www.g2.com/it/products/pure-chat/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Chat dal vivo | Product | Score | Reviews | |---|---|---| | **HappyFox Chat** | 8.7/10 | 38 | | **Olark** | 8.6/10 | 118 | | **Pure Chat** | 8.3/10 | 86 | #### Intelligenza Artificiale Generativa | Feature | HappyFox Chat | Olark | Pure Chat | |---|---|---|---| | **Generazione di Testo AI** | Dati insufficienti | Dati insufficienti | Dati insufficienti | | **Riepilogo del testo AI** | Dati insufficienti | Dati insufficienti | Dati insufficienti | | **Sintesi vocale AI** | Dati insufficienti | Dati insufficienti | Dati insufficienti | #### Comunicazione | Feature | HappyFox Chat | Olark | Pure Chat | |---|---|---|---| | **Chat pop-up** | 9.4 (34 reviews) ✓ Verified | 9.3 (111 reviews) ✓ Verified | 9.1 (80 reviews) ✓ Verified | | **Notifiche** | 9.1 (36 reviews) ✓ Verified | 8.8 (108 reviews) ✓ Verified | 8.7 (79 reviews) ✓ Verified | | **Email mirate** | 8.5 (16 reviews) | 8.2 (54 reviews) | 7.1 (8 reviews) | | **Messaggistica in-app** | 8.9 (28 reviews) | 9.7 (5 reviews) | 8.8 (7 reviews) | | **Co-Navigazione** | Dati insufficienti | Dati insufficienti | 8.1 (7 reviews) | #### Uso Interno | Feature | HappyFox Chat | Olark | Pure Chat | |---|---|---|---| | **Personalizzazione** | 7.9 (26 reviews) ✓ Verified | 7.7 (97 reviews) ✓ Verified | 8.2 (72 reviews) ✓ Verified | | **Archiviazione delle conversazioni** | 8.7 (30 reviews) ✓ Verified | 8.8 (103 reviews) ✓ Verified | 8.5 (70 reviews) ✓ Verified | | **Sviluppo del Lead** | 8.5 (24 reviews) ✓ Verified | 8.3 (74 reviews) ✓ Verified | 7.9 (62 reviews) ✓ Verified | | **Base di conoscenza** | 9.0 (25 reviews) | 8.0 (5 reviews) | 8.9 (6 reviews) | | **Posta in arrivo del team** | 8.7 (21 reviews) ✓ Verified | 8.1 (6 reviews) | 8.3 (8 reviews) | | **Profili dei clienti** | 8.5 (26 reviews) ✓ Verified | 8.7 (32 reviews) ✓ Verified | 8.0 (63 reviews) ✓ Verified | --- ## Categories **Shared Categories (1):** [Software di chat dal vivo](https://www.g2.com/it/categories/live-chat) --- ## Reviewer Demographics ### By Company Size | Segment | HappyFox Chat | Olark | Pure Chat | |---|---|---|---| | **Piccola impresa** | 71.3% | 49.5% | 57.4% | | **Mid-Market** | 26.7% | 45.0% | 31.4% | | **Enterprise** | 2.0% | 5.5% | 11.3% | ### By Industry #### HappyFox Chat - **Internet:** 8.9% - **Marketing e Pubblicità:** 5.9% - **Software per computer:** 5.9% - **Tecnologia dell'informazione e servizi:** 5.9% - **Servizi Finanziari:** 4.0% - **E-Learning:** 4.0% - **Beni di consumo:** 4.0% - **Senza fili:** 4.0% - **Vendita al dettaglio:** 3.0% - **Servizi al Consumatore:** 3.0% - **Other:** 51.5% #### Olark - **Software per computer:** 19.5% - **Internet:** 11.4% - **Vendita al dettaglio:** 6.4% - **Gestione dell'Istruzione:** 4.5% - **Marketing e Pubblicità:** 4.1% - **Tecnologia dell'informazione e servizi:** 4.1% - **Istruzione Superiore:** 2.7% - **Ospitalità:** 2.3% - **Assicurazione:** 2.3% - **Servizi al Consumatore:** 1.8% - **Other:** 40.9% #### Pure Chat - **Software per computer:** 5.9% - **Servizi Finanziari:** 5.4% - **Istruzione Superiore:** 5.4% - **Vendita al dettaglio:** 4.9% - **Tecnologia dell'informazione e servizi:** 4.9% - **Marketing e Pubblicità:** 3.9% - **Servizi al Consumatore:** 3.4% - **Dispositivi medici:** 3.4% - **Beni di consumo:** 3.4% - **Ospedale e Assistenza Sanitaria:** 3.4% - **Other:** 55.9% --- ## Alternatives ### Alternatives to HappyFox Chat - [LiveChat](https://www.g2.com/it/products/livechat/reviews) — 4.5/5 stars (808 reviews) - [Fin](https://www.g2.com/it/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [LiveAgent](https://www.g2.com/it/products/liveagent/reviews) — 4.5/5 stars (1539 reviews) - [Drift](https://www.g2.com/it/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Lime Connect (formerly Userlike)](https://www.g2.com/it/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews) - [Zoho Desk](https://www.g2.com/it/products/zoho-desk/reviews) — 4.4/5 stars (7616 reviews) - [Freshdesk](https://www.g2.com/it/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [TeamSupport](https://www.g2.com/it/products/teamsupport/reviews) — 4.4/5 stars (891 reviews) - [ServiceNow Customer Service Management](https://www.g2.com/it/products/servicenow-customer-service-management/reviews) — 4.4/5 stars (429 reviews) - [Zendesk for Customer Service](https://www.g2.com/it/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews) ### Alternatives to Olark - [Fin](https://www.g2.com/it/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [Drift](https://www.g2.com/it/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [LiveChat](https://www.g2.com/it/products/livechat/reviews) — 4.5/5 stars (808 reviews) - [Lime Connect (formerly Userlike)](https://www.g2.com/it/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews) - [LivePerson](https://www.g2.com/it/products/liveperson/reviews) — 4.3/5 stars (207 reviews) - [LiveAgent](https://www.g2.com/it/products/liveagent/reviews) — 4.5/5 stars (1539 reviews) - [tawk.to](https://www.g2.com/it/products/tawk-to/reviews) — 4.5/5 stars (202 reviews) - [Velaro](https://www.g2.com/it/products/velaro/reviews) — 4.1/5 stars (17 reviews) - [Freshdesk](https://www.g2.com/it/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [Zoho SalesIQ](https://www.g2.com/it/products/zoho-salesiq/reviews) — 4.4/5 stars (256 reviews) ### Alternatives to Pure Chat - [LiveChat](https://www.g2.com/it/products/livechat/reviews) — 4.5/5 stars (808 reviews) - [Fin](https://www.g2.com/it/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [Lime Connect (formerly Userlike)](https://www.g2.com/it/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews) - [tawk.to](https://www.g2.com/it/products/tawk-to/reviews) — 4.5/5 stars (202 reviews) - [LivePerson](https://www.g2.com/it/products/liveperson/reviews) — 4.3/5 stars (207 reviews) - [LiveAgent](https://www.g2.com/it/products/liveagent/reviews) — 4.5/5 stars (1539 reviews) - [Drift](https://www.g2.com/it/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Velaro](https://www.g2.com/it/products/velaro/reviews) — 4.1/5 stars (17 reviews) - [Tidio](https://www.g2.com/it/products/tidio/reviews) — 4.6/5 stars (1906 reviews) - [Freshdesk](https://www.g2.com/it/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) --- ## Top Discussions ### HappyFox Chat - Title: [Esiste una versione on-premises di HappyFox Chat?](https://www.g2.com/it/discussions/on-premises) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "No, al momento non esiste una versione on-premises di HappyFox Chat." - Title: [Hai un'app mobile?](https://www.g2.com/it/discussions/mobile-applications-6c59c85c-b6f4-49fc-835b-960f655c1b80) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Sì, abbiamo applicazioni mobili native per iOS, Android e Windows, per ulteriori informazioni visita https://happyfoxchat.com/mobile" - Title: [Cosa succede alla fine del periodo di prova di 14 giorni?](https://www.g2.com/it/discussions/14-free-trial) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Per continuare a utilizzare un piano a pagamento di HappyFox Chat dopo il periodo di prova di 14 giorni, sarà necessario acquistare un abbonamento mensile..." - Title: [Ci sono sconti speciali?](https://www.g2.com/it/discussions/special-discounts-0a9a0309-9941-4f9f-854b-9c157392bebb) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Le istituzioni educative e le organizzazioni non profit possono usufruire di sconti speciali contattandoci." - Title: [What are your billing cycles and payment options?](https://www.g2.com/it/discussions/billing-cycles-e65430fa-7d5b-4dbc-ab01-4d4bc692f37a) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Puoi scegliere tra la fatturazione mensile e quella annuale. Accettiamo pagamenti con carte di credito VISA, Mastercard e American Express oppure puoi anche..." ### Olark - Title: [Che cos'è la chat Olark?](https://www.g2.com/it/discussions/what-is-olark-chat) — 1 comment > **Top comment:** "Olark Chat è un'app che vive sul tuo sito web e permette ai visitatori di connettersi con gli agenti della tua azienda per supporto e feedback in tempo..." ### Pure Chat No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/it/compare/happyfox-chat-vs-olark-vs-pure-chat)