# ConsumerAffairs.com, Trustpilot vs Reviews.io Comparison

| | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.4 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 22 | 257 | 642 | 
| **Largest Market Segment** | Mercato Medio (60.0% delle recensioni) | Piccola Impresa (61.2% delle recensioni) | Piccola Impresa (84.9% delle recensioni) | 
| **Entry Level Price** | Nessun prezzo disponibile | A partire da $299.00 | $29.00 300 Review Invites Al mese | 

---
## Top Pros & Cons

### ConsumerAffairs.com

**Not enough data**

### Trustpilot

Pros:
- Ease of Use (10 reviews)
- Reputation Management (4 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Review Issues (10 reviews)

### Reviews.io

Pros:
- Customer Support (82 reviews)
- Helpful (47 reviews)

Cons:
- Expensive (9 reviews)
- Difficult Setup (6 reviews)

---
## Ratings Comparison
| Rating | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
  | **Soddisfa i requisiti** | 9.1 (13 reviews) | 7.5 (219 reviews) | 9.2 (533 reviews) | 
  | **Facilità d'uso** | 9.2 (13 reviews) | 8.1 (223 reviews) | 8.9 (539 reviews) | 
  | **Facilità di configurazione** | 10.0 (8 reviews) | 7.8 (129 reviews) | 8.6 (407 reviews) | 
  | **Facilità di amministrazione** | 9.4 (8 reviews) | 7.8 (107 reviews) | 9.0 (315 reviews) | 
  | **Qualità del supporto** | 9.5 (13 reviews) | 6.9 (205 reviews) | 9.6 (537 reviews) | 
  | **Ritiene che the product sia stato un valido partner commerciale?** | 10.0 (8 reviews) | 6.8 (105 reviews) | 9.4 (315 reviews) | 
  | **Direzione del prodotto (% positivo)** | 6.4 (13 reviews) | 6.1 (214 reviews) | 9.3 (484 reviews) | 

---
## Pricing

### ConsumerAffairs.com

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Trustpilot

#### Entry-Level Pricing

Plan: Plus plan

Price: A partire da $299.00

Description: Costruisci fiducia più velocemente con più inviti a recensioni e inizia a promuovere la consapevolezza con una raccolta di strumenti di presentazione.

Key Features:
- 8 widget
- 3 accessi utente
- 200 inviti mensili

[Browse all 4 editions](https://www.g2.com/it/products/trustpilot/pricing)

#### Free Trial

Yes

### Reviews.io

#### Entry-Level Pricing

Plan: Essentials 

Price: $29.00 300 Review Invites Al mese

Description: Costruisci fiducia e aumenta le conversioni, è più facile che mai iniziare.

Key Features:
- Recensioni di Prodotti e Aziende
- Recensioni Foto e Video
- Raccolta Automatica di Recensioni

[Browse all 4 editions](https://www.g2.com/it/products/reviews-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Gestione delle recensioni

| Product | Score | Reviews |
|---|---|---|
| **ConsumerAffairs.com** | N/A | N/A |
| **Trustpilot** | 6.1/10 | 53 |
| **Reviews.io** | 8.5/10 | 248 |

#### Collezione

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Autenticazione** | Dati insufficienti | 6.1 (38 reviews) ✓ Verified | 8.3 (126 reviews) | 
| **Rivedi i moduli** | Dati insufficienti | 6.5 (39 reviews) ✓ Verified | 8.8 (225 reviews) ✓ Verified | 
| **Personalizzazione** | Dati insufficienti | 5.8 (34 reviews) ✓ Verified | 8.6 (221 reviews) ✓ Verified | 
| **Coinvolgimento** | Dati insufficienti | 6.7 (33 reviews) ✓ Verified | 8.6 (212 reviews) ✓ Verified | 
| **Domande e risposte della comunità** | Dati insufficienti | Funzionalità non disponibile | 8.2 (188 reviews) ✓ Verified | 

#### Gestione delle recensioni con AI agentica

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Apprendimento adattivo** | Dati insufficienti | 5.7 (10 reviews) | 7.6 (14 reviews) | 
| **Interazione in Linguaggio Naturale** | Dati insufficienti | 5.7 (10 reviews) | 8.0 (14 reviews) | 

#### Moderazione

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Convalida del revisore** | Dati insufficienti | 6.0 (33 reviews) ✓ Verified | 8.9 (212 reviews) ✓ Verified | 
| **Tipi di Risposta** | Dati insufficienti | 5.7 (35 reviews) ✓ Verified | 8.8 (205 reviews) ✓ Verified | 
| **Accordi Legali** | Dati insufficienti | 6.0 (27 reviews) ✓ Verified | 8.3 (177 reviews) ✓ Verified | 

#### Casi d'uso

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **E-commerce** | Dati insufficienti | 6.6 (30 reviews) ✓ Verified | 9.0 (198 reviews) ✓ Verified | 
| **Vendita al dettaglio** | Dati insufficienti | 6.3 (28 reviews) ✓ Verified | 8.6 (176 reviews) ✓ Verified | 
| **Servizio Clienti** | Dati insufficienti | 5.9 (31 reviews) ✓ Verified | 9.0 (205 reviews) ✓ Verified | 

#### Amministrazione

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Incentivi** | Dati insufficienti | Funzionalità non disponibile | 7.6 (164 reviews) ✓ Verified | 
| **Syndicatione** | Dati insufficienti | 6.7 (27 reviews) ✓ Verified | 8.0 (102 reviews) | 
| **Approfondimenti** | Dati insufficienti | 6.8 (29 reviews) ✓ Verified | 8.4 (173 reviews) ✓ Verified | 
| **Contenuto** | Dati insufficienti | 6.3 (28 reviews) ✓ Verified | 8.7 (177 reviews) ✓ Verified | 
| **Campionamento** | Dati insufficienti | Funzionalità non disponibile | Funzionalità non disponibile | 

#### Mostra opzioni

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Distintivi** | Dati insufficienti | 6.4 (29 reviews) ✓ Verified | 8.5 (172 reviews) ✓ Verified | 
| **Widget** | Dati insufficienti | 5.9 (30 reviews) ✓ Verified | 8.9 (198 reviews) ✓ Verified | 
| **Integrazione e API** | Dati insufficienti | 5.8 (29 reviews) ✓ Verified | 8.8 (193 reviews) ✓ Verified | 
| **Marketing** | Dati insufficienti | 5.9 (30 reviews) ✓ Verified | 8.5 (174 reviews) ✓ Verified | 

#### Intelligenza Artificiale Generativa

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Generazione di Testo AI** | Dati insufficienti | 5.6 (16 reviews) | 8.0 (102 reviews) | 

### Gestione della Reputazione Online

| Product | Score | Reviews |
|---|---|---|
| **ConsumerAffairs.com** | 9.3/10 | 16 |
| **Trustpilot** | 6.9/10 | 102 |
| **Reviews.io** | 8.3/10 | 263 |

#### Intelligenza del Consumatore

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Feedback del cliente** | 9.3 (10 reviews) ✓ Verified | 7.7 (91 reviews) ✓ Verified | 9.4 (221 reviews) ✓ Verified | 
| **Intelligenza Competitiva** | Dati insufficienti | 6.8 (66 reviews) | 8.8 (170 reviews) ✓ Verified | 
| **Analisi del Sentimento** | 9.4 (6 reviews) ✓ Verified | 7.0 (63 reviews) ✓ Verified | 8.8 (179 reviews) ✓ Verified | 

#### Segnalazione

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Rapporto sui Ricavi** | Funzionalità non disponibile | Funzionalità non disponibile | 7.9 (151 reviews) | 
| **Reportistica aziendale** | 9.3 (5 reviews) ✓ Verified | 6.8 (56 reviews) ✓ Verified | 8.2 (159 reviews) ✓ Verified | 
| **Cruscotto** | 9.0 (8 reviews) ✓ Verified | 7.7 (83 reviews) ✓ Verified | 9.1 (205 reviews) ✓ Verified | 

#### Monitoraggio dei media

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Monitoraggio dei Social Network** | Dati insufficienti | 6.6 (52 reviews) ✓ Verified | 7.9 (151 reviews) ✓ Verified | 
| **Gestione dei Social Media** | Funzionalità non disponibile | 6.6 (53 reviews) ✓ Verified | 8.0 (149 reviews) ✓ Verified | 
| **Monitoraggio dei media digitali** | Dati insufficienti | Funzionalità non disponibile | 8.1 (152 reviews) ✓ Verified | 

#### Gestione Interna

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Flusso di lavoro del team** | Dati insufficienti | Funzionalità non disponibile | Funzionalità non disponibile | 

#### Intelligenza Artificiale Generativa

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Generazione di Testo AI** | Dati insufficienti | 6.4 (14 reviews) | 7.9 (76 reviews) | 

#### Agentic AI - Gestione della Reputazione Online

| Feature | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Esecuzione autonoma dei compiti** | Dati insufficienti | Dati insufficienti | 7.8 (26 reviews) | 
| **Pianificazione a più fasi** | Dati insufficienti | Dati insufficienti | 8.3 (25 reviews) | 
| **Integrazione tra sistemi** | Dati insufficienti | Dati insufficienti | 8.5 (33 reviews) | 
| **Apprendimento Adattivo** | Dati insufficienti | Dati insufficienti | 8.2 (25 reviews) | 
| **Assistenza Proattiva** | Dati insufficienti | Dati insufficienti | 8.3 (25 reviews) | 
| **Prendere decisioni** | Dati insufficienti | Dati insufficienti | 8.3 (25 reviews) | 

---
## Categories
**Shared Categories (1):** [Software di gestione della reputazione online](https://www.g2.com/it/categories/online-reputation-management)


**Unique to Trustpilot (1):** [Software di gestione delle recensioni](https://www.g2.com/it/categories/review-management-software)

**Unique to Reviews.io (1):** [Software di gestione delle recensioni](https://www.g2.com/it/categories/review-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | ConsumerAffairs.com | Trustpilot | Reviews.io | 
|---|---|---|---|
| **Piccola impresa** | 6.7% | 61.2% | 84.9% | 
| **Mid-Market** | 60.0% | 33.5% | 14.3% | 
| **Enterprise** | 33.3% | 5.3% | 0.8% | 

### By Industry

#### ConsumerAffairs.com

- **Servizi al Consumatore:** 33.3%
- **Automobilistico:** 20.0%
- **Servizi Finanziari:** 13.3%
- **Utilità:** 6.7%
- **Arti Performative:** 6.7%
- **Marketing e Pubblicità:** 6.7%
- **Abbigliamento e Moda:** 6.7%
- **Contabilità:** 6.7%

#### Trustpilot

- **Servizi Finanziari:** 14.3%
- **Vendita al dettaglio:** 7.0%
- **Marketing e Pubblicità:** 6.6%
- **Software per computer:** 4.5%
- **Beni di consumo:** 4.1%
- **Abbigliamento e Moda:** 3.7%
- **Tecnologia dell'informazione e servizi:** 3.3%
- **Internet:** 2.9%
- **Elettronica di consumo:** 2.9%
- **Servizi al Consumatore:** 2.9%
- **Other:** 48.0%

#### Reviews.io

- **Vendita al dettaglio:** 25.8%
- **Abbigliamento e Moda:** 8.4%
- **Beni di consumo:** 5.7%
- **Salute, Benessere e Fitness:** 5.6%
- **Marketing e Pubblicità:** 3.8%
- **Cibo e Bevande:** 3.0%
- **Cosmetici:** 2.9%
- **Automobilistico:** 2.5%
- **Tecnologia dell'informazione e servizi:** 2.2%
- **Articoli sportivi:** 2.1%
- **Other:** 37.9%

---
## Alternatives

### Alternatives to ConsumerAffairs.com

- [Birdeye](https://www.g2.com/it/products/birdeye/reviews) — 4.7/5 stars (4059 reviews)
- [Podium](https://www.g2.com/it/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [Reputation](https://www.g2.com/it/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Yext](https://www.g2.com/it/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [G2 Marketing Solutions](https://www.g2.com/it/products/g2/reviews) — 4.6/5 stars (5514 reviews)
- [SOCi](https://www.g2.com/it/products/soci/reviews) — 4.5/5 stars (4041 reviews)
- [SurveySparrow](https://www.g2.com/it/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Thryv](https://www.g2.com/it/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [Textedly](https://www.g2.com/it/products/textedly/reviews) — 4.6/5 stars (1340 reviews)
- [Text Request](https://www.g2.com/it/products/text-request/reviews) — 4.6/5 stars (953 reviews)

### Alternatives to Trustpilot

- [Bazaarvoice](https://www.g2.com/it/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Yotpo](https://www.g2.com/it/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Shopper Approved](https://www.g2.com/it/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews)
- [Feefo](https://www.g2.com/it/products/feefo/reviews) — 4.6/5 stars (130 reviews)
- [ResellerRatings](https://www.g2.com/it/products/resellerratings/reviews) — 4.4/5 stars (82 reviews)
- [Reputation](https://www.g2.com/it/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Birdeye](https://www.g2.com/it/products/birdeye/reviews) — 4.7/5 stars (4059 reviews)
- [Podium](https://www.g2.com/it/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [SKEEPERS Ratings & Reviews](https://www.g2.com/it/products/skeepers-ratings-reviews/reviews) — 4.1/5 stars (33 reviews)
- [PowerReviews](https://www.g2.com/it/products/powerreviews/reviews) — 4.4/5 stars (196 reviews)

### Alternatives to Reviews.io

- [Bazaarvoice](https://www.g2.com/it/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Yotpo](https://www.g2.com/it/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Shopper Approved](https://www.g2.com/it/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews)
- [Okendo](https://www.g2.com/it/products/okendo/reviews) — 4.6/5 stars (360 reviews)
- [Feefo](https://www.g2.com/it/products/feefo/reviews) — 4.6/5 stars (130 reviews)
- [Birdeye](https://www.g2.com/it/products/birdeye/reviews) — 4.7/5 stars (4059 reviews)
- [PowerReviews](https://www.g2.com/it/products/powerreviews/reviews) — 4.4/5 stars (196 reviews)
- [Podium](https://www.g2.com/it/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [Reputation](https://www.g2.com/it/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Loox](https://www.g2.com/it/products/loox/reviews) — 4.9/5 stars (30 reviews)

---
## Top Discussions

### ConsumerAffairs.com

No discussions available for this product.

### Trustpilot

- Title: [Come funziona esattamente Trustpilot con Google Shopping?](https://www.g2.com/it/discussions/31966-how-does-trustpilot-work-with-google-shopping-exactly) — 4 comments, 1 upvote
  > **Top comment:** "https://ltddeals.in/topicmojo/"
- Title: [come possono essere apportati miglioramenti e nuove integrazioni nel software](https://www.g2.com/it/discussions/how-improvements-and-new-integrations-can-be-made-in-the-software) — 1 comment, 1 upvote
  > **Top comment:** "Il contratto è una stronzata"
- Title: [Perché le recensioni segnalate vengono eliminate?](https://www.g2.com/it/discussions/why-flagged-reviews-are-deleted) — 1 comment, 1 upvote
  > **Top comment:** "Non solo segnalato

Recensioni hackerate da cattive aziende (che operano truffe) che pagano Trustpilot nei conti dei recensori di Trustpilot.

Come fa..."
- Title: [Qualcun altro ha trovato recensioni false su Trustpilot contro il proprio sito web?](https://www.g2.com/it/discussions/anyone-else-found-fake-trustpilot-reviews-against-their-website) — 1 comment, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."
- Title: [Trustpilot è una piattaforma di recensioni di prodotti globale o specifica solo per gli Stati Uniti?](https://www.g2.com/it/discussions/is-trustpilot-a-global-or-only-united-states-specific-product-review-platform) — 1 comment
  > **Top comment:** "In realtà si trovano in Danimarca. Sono un servizio di recensioni globale.

Ma seriamente, stai lontano da loro. È ampiamente affermato che sovraccaricano,..."

### Reviews.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/it/compare/consumeraffairs-com-vs-trustpilot-vs-reviews-io)