# BT Contact Center vs BT Managed Hosting Comparison | | BT Contact Center | BT Managed Hosting | |---|---|---| | **Star Rating** | 2.5 out of 5 | 3.3 out of 5 | | **Total Reviews** | 2 | 3 | | **Largest Market Segment** | Mercato Medio (50.0% delle recensioni) | Piccola Impresa (66.7% delle recensioni) | | **Entry Level Price** | £6 per month | Nessun prezzo disponibile | --- ## Ratings Comparison | Rating | BT Contact Center | BT Managed Hosting | |---|---|---| | **Soddisfa i requisiti** | Dati insufficienti | Dati insufficienti | | **Facilità d'uso** | Dati insufficienti | Dati insufficienti | | **Facilità di configurazione** | Dati insufficienti | Dati insufficienti | | **Facilità di amministrazione** | Dati insufficienti | Dati insufficienti | | **Qualità del supporto** | Dati insufficienti | Dati insufficienti | | **Ritiene che the product sia stato un valido partner commerciale?** | Dati insufficienti | Dati insufficienti | | **Direzione del prodotto (% positivo)** | Dati insufficienti | Dati insufficienti | --- ## Pricing ### BT Contact Center #### Entry-Level Pricing Plan: BT Mobile 500MB Plan Price: £6 per month Description: Contratto di 12 mesi (Include il tuo sconto di £5 al mese) Key Features: - 500MB di dati - 200 minuti - Wi-fi BT illimitato [Browse all 3 editions](https://www.g2.com/it/products/bt-contact-center/pricing) #### Free Trial No ### BT Managed Hosting #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Infrastruttura del Call Center (CCI) | Product | Score | Reviews | |---|---|---| | **BT Contact Center** | N/A | N/A | | **BT Managed Hosting** | N/A | N/A | #### Piattaforma | Feature | BT Contact Center | BT Managed Hosting | |---|---|---| | **Omnicanale** | Dati insufficienti | Dati insufficienti | | **Accesso Mobile** | Dati insufficienti | Dati insufficienti | | **Gestione delle code** | Dati insufficienti | Dati insufficienti | | **Instradamento delle chiamate** | Dati insufficienti | Dati insufficienti | | **Richiama** | Dati insufficienti | Dati insufficienti | | **IVR** | Dati insufficienti | Dati insufficienti | | **Distribuzione Automatica delle Chiamate** | Dati insufficienti | Dati insufficienti | #### Intelligenza Artificiale Generativa | Feature | BT Contact Center | BT Managed Hosting | |---|---|---| | **Sintesi vocale AI** | Dati insufficienti | Dati insufficienti | #### Gestione della forza lavoro | Feature | BT Contact Center | BT Managed Hosting | |---|---|---| | **Monitoraggio delle chiamate** | Dati insufficienti | Dati insufficienti | | **Valutazione delle prestazioni** | Dati insufficienti | Dati insufficienti | #### Infrastruttura del Call Center (CCI) | Feature | BT Contact Center | BT Managed Hosting | |---|---|---| | **Esecuzione autonoma dei compiti** | Dati insufficienti | Dati insufficienti | | **Integrazione tra sistemi** | Dati insufficienti | Dati insufficienti | | **Interazione in Linguaggio Naturale** | Dati insufficienti | Dati insufficienti | | **Assistenza Proattiva** | Dati insufficienti | Dati insufficienti | #### Amministrativo | Feature | BT Contact Center | BT Managed Hosting | |---|---|---| | **Registrazione delle chiamate** | Dati insufficienti | Dati insufficienti | | **Reportistica e Dashboard** | Dati insufficienti | Dati insufficienti | --- ## Categories **Unique to BT Contact Center (1):** [Software per l'Infrastruttura del Call Center (CCI)](https://www.g2.com/it/categories/call-center-infrastructure-cci) **Unique to BT Managed Hosting (1):** [Piattaforme di Hosting Gestito](https://www.g2.com/it/categories/managed-hosting) --- ## Reviewer Demographics ### By Company Size | Segment | BT Contact Center | BT Managed Hosting | |---|---|---| | **Piccola impresa** | 0% | 66.7% | | **Mid-Market** | 50.0% | 33.3% | | **Enterprise** | 50.0% | 0% | ### By Industry #### BT Contact Center - **Servizi Finanziari:** 50.0% - **Beni di consumo:** 50.0% #### BT Managed Hosting - **Marketing e Pubblicità:** 33.3% - **Commercio Internazionale e Sviluppo:** 33.3% - **Istruzione Superiore:** 33.3% --- ## Alternatives ### Alternatives to BT Contact Center - [Genesys Cloud CX](https://www.g2.com/it/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1550 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/it/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5569 reviews) - [Nextiva](https://www.g2.com/it/products/nextiva/reviews) — 4.5/5 stars (3569 reviews) - [Talkdesk](https://www.g2.com/it/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews) - [JustCall](https://www.g2.com/it/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews) - [Close](https://www.g2.com/it/products/close/reviews) — 4.7/5 stars (2043 reviews) - [CloudTalk](https://www.g2.com/it/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews) - [NiCE CXone](https://www.g2.com/it/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews) - [Aircall](https://www.g2.com/it/products/aircall/reviews) — 4.4/5 stars (1594 reviews) - [LiveAgent](https://www.g2.com/it/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) ### Alternatives to BT Managed Hosting - [WordPress.com](https://www.g2.com/it/products/wordpress-com/reviews) — 4.4/5 stars (2712 reviews) - [Kinsta](https://www.g2.com/it/products/kinsta/reviews) — 4.8/5 stars (1455 reviews) - [Cloudways](https://www.g2.com/it/products/cloudways/reviews) — 4.7/5 stars (1126 reviews) - [Webflow](https://www.g2.com/it/products/webflow/reviews) — 4.4/5 stars (991 reviews) - [WPMU DEV](https://www.g2.com/it/products/wpmu-dev/reviews) — 4.8/5 stars (862 reviews) - [Hostinger](https://www.g2.com/it/products/hostinger/reviews) — 4.4/5 stars (815 reviews) - [Pantheon](https://www.g2.com/it/products/pantheon/reviews) — 4.4/5 stars (723 reviews) - [Google Cloud Storage](https://www.g2.com/it/products/google-cloud-storage/reviews) — 4.6/5 stars (601 reviews) - [Vendasta AI Platform](https://www.g2.com/it/products/vendasta-ai-platform/reviews) — 4.5/5 stars (526 reviews) - [ScalaHosting](https://www.g2.com/it/products/scalahosting/reviews) — 4.8/5 stars (479 reviews) --- ## Top Discussions ### BT Contact Center No discussions available for this product. ### BT Managed Hosting No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/it/compare/bt-contact-center-vs-bt-managed-hosting)