# Migliori Software di gestione delle recensioni - Pagina 13

## How Many Software di gestione delle recensioni Products Does G2 Track?

**Total Products under this Category:** 284

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.57%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Software di gestione delle recensioni Products?

**Perché puoi fidarti delle classifiche software di G2:**

- 30 Analisti ed Esperti di Dati
- 15,800+ Recensioni autentiche
- 284+ Prodotti
- Classifiche Imparziali

Le classifiche software di G2 si basano su recensioni verificate degli utenti, moderazione rigorosa e una metodologia di ricerca coerente mantenuta da un team di analisti ed esperti di dati. Ogni prodotto è misurato utilizzando gli stessi criteri trasparenti, senza posizionamenti a pagamento o influenze dei venditori. Sebbene le recensioni riflettano esperienze reali degli utenti, che possono essere soggettive, offrono preziose informazioni su come il software si comporta nelle mani dei professionisti. Insieme, questi input alimentano il G2 Score, un modo standardizzato per confrontare gli strumenti all'interno di ogni categoria.

## G2 Grid® for Software di gestione delle recensioni
 ![G2 Grid® for Software di gestione delle recensioni plotting products by satisfaction and market presence](https://www.g2.com/it/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697)

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, e Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/it/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com)

**Sponsored**

### Uberall

Uberall è la prima piattaforma di marketing multi-locazione al mondo che collega la tua presenza digitale all'impatto delle entrate locali. Aiutiamo i marchi a crescere ottimizzando le prestazioni delle sedi in termini di visibilità, coinvolgimento, reputazione e conversione, ora includendo il primo GEO (Generative Engine Optimization) Studio del settore. Poiché la ricerca AI cambia il modo in cui i clienti trovano le aziende, la piattaforma alimentata dall'AI di Uberall assicura che le tue sedi non siano solo trovate, ma anche raccomandate. La nostra soluzione completa semplifica il marketing multi-locazione con potenti analisi, elenchi, recensioni, localizzatori di negozi, pagine locali e inventario locale. Con l'aggiunta di GEO Studio, i marchi possono ora monitorare la loro visibilità nella ricerca AI, confrontarsi con i concorrenti nelle risposte LLM e pubblicare automaticamente contenuti leggibili dall'AI, localmente rilevanti, sul web. Fondata nel 2013 a Berlino, Uberall alimenta oltre 1,3 milioni di sedi a livello globale. Fidato dai leader nel settore retail, dell'ospitalità e automobilistico, Uberall sta plasmando il futuro del marketing di localizzazione.

[Visita il sito web](https://www.g2.com/it/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-15T09%3A56%3A07Z&secure%5Bdisplayable_resource_id%5D=1258&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1258&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=13886&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fit%2Fcategories%2Freview-management-software%3Fpage%3D13&secure%5Btoken%5D=a2640b5cded2e73b9e44985cd57902a3cc7a3cfe5f0703e371c1dbed786ba068&secure%5Burl%5D=https%3A%2F%2Fuberall.com%2Fen-us%2Fdemo%3Futm_source%3Dg2&secure%5Burl_type%5D=book_demo)

### [Prompt Reviews](https://www.g2.com/products/prompt-reviews/reviews)

Prompt Reviews makes it easier for small businesses to get reviews by making it easier for their customers to write them. Prompt Reviews unique review capture pages called "Prompt Pages" allow businesses to help their customers write more relevant, keyword powered reviews and post them on any platform.

#### Who Is the Company Behind Prompt Reviews?

- **Seller:** [Prompt Reviews](https://www.g2.com/sellers/prompt-reviews)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=37270c930b92bf342e1070924c160fa96ed5dc9ec27d95f5db18e864eca2989a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprompt-reviews%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ProvenExpert.com](https://www.g2.com/products/provenexpert-com/reviews)

With ProvenExpert, a few clicks is all it takes to bundle all your reviews (quantity and overall score) in one place. Get the feedback you need: use our industry-specific survey templates and adapt them to your needs. Survey analytics let you see just how satisfied your customers are. Publish ratings and reviews on your company profile (equipped with a Google star rating, which can be integrated into your website's search results). 100% control! It's never been this easy to attract new business! Boost your business with customer reviews. More than 146,700 freelancers, entrepreneurs and large companies use ProvenExpert.com. ideal customer: Freelancers, Small Business Owner, Medium and Large Companies (Enterprise Solutions), all Branches that want to get more revenue with easy-to-use Online Reputation Management Tool.

#### Who Is the Company Behind ProvenExpert.com?

- **Seller:** [Expert Systems AG](https://www.g2.com/sellers/expert-systems-ag)
- **Year Founded:** 2011
- **HQ Location:** Berlin, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41a7618ac4108616fa2efa13d3f66c13c34e64da8a34a690bc5e7b0e439101be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprovenexpert&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

### [QR-Reviews](https://www.g2.com/products/qr-reviews/reviews)

QR-Reviews is a cloud-based customer feedback and online review management platform designed for small and service-based businesses. The software helps businesses collect private customer feedback through a simple QR code after an in-person visit. Customers can quickly share their experience, and businesses can review feedback internally while giving customers the option to leave a public review on platforms like Google. QR-Reviews is built for salons, barbershops, auto shops, restaurants, and other local service providers that want an easy, affordable, and compliant way to improve customer experience and online reputation.

#### Who Is the Company Behind QR-Reviews?

- **Seller:** [QR-Reviews](https://www.g2.com/sellers/qr-reviews)
- **HQ Location:** Laurel, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0a85fbd05e21dfd1b09854b2d13d5456052a0cbd31b9c4841953415a3aee3681&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fqr-reviews%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RATECARDS](https://www.g2.com/products/ratecards/reviews)

NFC tap-to-review cards and stands — customers tap a card and land directly on your Google review page, Social or Tripadvisor page, with a fully custom tracking backend software for marketers, executives and operation managers in the service, F&B, hospitality, medical and other brick & mortar business sectors. Used by 12,400+ businesses across 40+ countries. Tech made in Germany, works with iPhone and Android with no app, and 90-day money-back guarantee. In 2025 we introduced our revolutionary review management software that put our products in the forefront of online reputation management.

#### Who Is the Company Behind RATECARDS?

- **Seller:** [RATECARDS](https://www.g2.com/sellers/ratecards)
- **Year Founded:** 2021
- **HQ Location:** Dubai, AE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d28cf48aa2489b74519e9fea3b58d5efcf7cb36e9554cde3c51f78f2fdd76c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fratecardsworld&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [rateit.cool](https://www.g2.com/products/rateit-cool/reviews)

rateit.cool is a review management software that shows users the product reviews of other customers. It supports customers to make the decision about buying a product or not.

#### Who Is the Company Behind rateit.cool?

- **Seller:** [Cool Services](https://www.g2.com/sellers/cool-services)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RateMyBiz](https://www.g2.com/products/ratemybiz/reviews)

AI Powered Online Review and Reputation Platform

#### Who Is the Company Behind RateMyBiz?

- **Seller:** [Expevo Digital](https://www.g2.com/sellers/expevo-digital)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a5bd6af9e751eca30e7bda82de1f2cb3601de7cf0d302720c7c9f90da5d27006&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fratemybiz&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RatePanda](https://www.g2.com/products/ratepanda/reviews)

RatePanda is a one-stop review management platform enabling YOU to build a reputation and increase sales. With RatePanda, reviews can be imported from any web platform and then shared back onto most such as Facebook, your own website and more.

#### Who Is the Company Behind RatePanda?

- **Seller:** [RatePanda](https://www.g2.com/sellers/ratepanda)
- **HQ Location:** N/A
- **Twitter:** @RatePanda  
5 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=accb1ddf9ce4141737236911ff3d81f6180c5522c3de0eadd79d8f19dd45dbec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatomdotcom%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Ratingflo](https://www.g2.com/products/ratingflo/reviews)

Smart review management for local businesses. Automatically collect Google reviews, address negative feedback, and boost your online ratings.

#### Who Is the Company Behind Ratingflo?

- **Seller:** [RatingFlow](https://www.g2.com/sellers/ratingflow)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=45878aef3fbf80364dfd6c8d404c22cc20d30d5bd9760cd81aa76bcb8e3dbd10&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frating-flow&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RawSignal](https://www.g2.com/products/rawsignal/reviews)

AI-powered Shopify review analysis tool that extracts actionable business intelligence from customer reviews. RawSignal helps ecommerce brands understand what customers really think by analyzing review sentiment, identifying product issues, and surfacing growth opportunities. Features include a free Review Score Checker, AI-generated insights, and competitive benchmarking. Pricing: Free tier available, Starter $49/mo, Pro $99/mo.

#### Who Is the Company Behind RawSignal?

- **Seller:** [Convertra](https://www.g2.com/sellers/convertra)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Reevify](https://www.g2.com/products/reevify/reviews)

Reevify is an AI-powered reputation management solution that helps businesses dominate search results wherever customers look for their products or services. Designed for small to medium-sized businesses and enterprises alike, Reevify turns customer feedback into keyword-rich, impactful reviews that boost visibility on platforms like Google, Facebook, and Yelp. With Reevify, businesses can: · Facilitate AI-assisted reviews with custom forms across major platforms · Leverage AI to optimize reviews for discoverability in search engines · Mitigate negative reviews by intervening early with custom workflows · Streamline response management with pre-crafted, high-performing templates By amplifying your brand’s presence and trust, Reevify ensures your business stands out to the right customers at the right time. For more information on how Reevify can transform your customer reviews into powerful business tools, visit reevify.com

#### Who Is the Company Behind Reevify?

- **Seller:** [Reevify](https://www.g2.com/sellers/reevify)
- **Year Founded:** 2023
- **HQ Location:** London, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=43ca4599cffd59a06001ba5240393942dfee30c51cfb674b52e311aaccfc90a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freevify%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Rephew.Click – World-simplest review builder](https://www.g2.com/products/rephew-click-world-simplest-review-builder/reviews)

With Rephew your clients can compose reviews on your website in 30 seconds and 3 clicks, instead of 20 minutes. Rephew solving problems that customers don't like wasting time on reviews, puzzling about what to say, or filling overcomplicated feedback forms. Rephew also offers an entire All-in-one Feedback Platform: – Wall of Love – Dedicated Page for reviews (even if you don’t have a website!) – Add coupons and discounts in one click – Add gamified drag-and-drop surveys (customers obsessed with them!) – Receive private notes (like in AIRBNB)

#### Who Is the Company Behind Rephew.Click – World-simplest review builder?

- **Seller:** [Rephew.Click](https://www.g2.com/sellers/rephew-click)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=67107d9cc78d3bbd2e39fdb9108db20c22e4d38f2ff96496f5258418ea274c17&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frephew%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RepliFast](https://www.g2.com/products/replifast/reviews)

Stop manually replying to Google reviews. RepliFast automatically generates professional, on-brand responses in your voice. Daily sync, bulk approvals, and auto-approve rules for reviews. Built for small businesses who want results without enterprise fees.

#### Who Is the Company Behind RepliFast?

- **Seller:** [Soulrise](https://www.g2.com/sellers/soulrise)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ReplyCraft](https://www.g2.com/products/replycraft/reviews)

ReplyCraft drafts replies to customer reviews for Google Business Profile, Tabelog, Hot Pepper and Rakuten. It returns three variations - formal, friendly and concise - in about three seconds, in 20 languages. What makes it different is what it refuses to write. When a good reply would need a specific fact the software cannot verify - what the shop actually fixed, for example - it leaves an empty bracket rather than inventing one. In Japan, publishing an improvement a business did not actually make can fall under the Act against Unjustifiable Premiums and Misleading Representations. Those blanks are filled in by the owner, not by the model. A reply to a 1-star review is not really written for the reviewer. It is read by the next person deciding where to go. The rating changes who is reading, so it changes what to write. ReplyCraft never posts anything automatically. Nothing is published until a person decides to. Free tier, no signup. Built by one developer in Osaka, Japan.

#### Who Is the Company Behind ReplyCraft?

- **Seller:** [ReplyCraft](https://www.g2.com/sellers/replycraft)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ReplyWell](https://www.g2.com/products/replywell/reviews)

ReplyWell is an AI-powered review response tool for local businesses. It generates professional, on-brand responses to Google reviews in seconds — with industry-specific tone packs for 14 verticals, including dental, law firms, restaurants, and more. HIPAA-safe and ABA ethics-compliant responses included. Starts at $19/mo with no contracts.

#### Who Is the Company Behind ReplyWell?

- **Seller:** [ReplyWell](https://www.g2.com/sellers/replywell)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ReputationRiser](https://www.g2.com/products/reputationriser/reviews)

ReputationRiser is a web-based tool that helps businesses display only their 5-star reviews directly on their websites through a simple, customizable widget. It turns existing 5-star reviews into visible on-site social proof that helps build trust, strengthen credibility, and support more leads and customers. Built for small businesses, agencies, and service providers, ReputationRiser is designed to make strong customer feedback more visible where website visitors are deciding whether to call, book, or submit a lead form. The outcome is simple and business-owner-friendly: better website conversion through more visible 5-star reviews, without a complicated setup. ReputationRiser is easy to install, mobile-friendly, and flexible enough to support different branding and conversion goals. It can also be positioned with optional done-for-you setup for businesses that want a more hands-off implementation.

#### Who Is the Company Behind ReputationRiser?

- **Seller:** [USA Marketing Pros](https://www.g2.com/sellers/usa-marketing-pros)
- **Year Founded:** 2012
- **HQ Location:** Arlington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6f7fdc69f5262563b06dd6ab2684dae7c54a80af290712f491fd371b24fda45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusamarketingpros%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

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Categorie in evidenza

[Software di gestione della comunità online](https://www.g2.com/it/categories/online-community-management)

[Software di Riconoscimento dei Dipendenti](https://www.g2.com/it/categories/employee-recognition)

[Software da Acquisto a Pagamento](https://www.g2.com/it/categories/procure-to-pay)

[Software di Compensazione delle Vendite](https://www.g2.com/it/categories/sales-compensation)

[Software di intelligence sulle minacce](https://www.g2.com/it/categories/threat-intelligence)

Categorie simili

- [Gestione del Catalogo](/it/categories/catalog-management)
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- [Vendita al dettaglio multicanale](/it/categories/multichannel-retail)
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- [Drop Shipping](/it/categories/drop-shipping)
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[Browse Gestione delle recensioni Themes](/it/categories/review-management-software/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Ricercato e scritto da [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated April 10, 2026

Il software di gestione delle recensioni consente alle aziende di raccogliere, ospitare, tracciare, monitorare e rispondere alle recensioni di prodotti e servizi sui loro siti web, aiutando le aziende di e-commerce a interagire con i consumatori, comprendere il comportamento dei clienti e migliorare le offerte basandosi su feedback autentici.

### Capacità principali del software di gestione delle recensioni

Per qualificarsi per l'inclusione nella categoria [software di gestione delle recensioni](https://learn.g2.com/best-review-management-software), un prodotto deve:

- Raccogliere e catturare feedback sui siti web di e-commerce attraverso recensioni
- Essere applicabile sia per recensioni di prodotti che di servizi
- Moderare, gestire e analizzare le recensioni
- Essere distribuito come widget, pop-up, follow-up email o Q&amp;A a risposta breve sul sito web
- Ottimizzare per l'uso su desktop, mobile o tablet

### Casi d'uso comuni per il software di gestione delle recensioni

I team di e-commerce e i marketer utilizzano il software di gestione delle recensioni per costruire una prova sociale e aumentare la fiducia negli acquisti. I casi d'uso comuni includono:

- Raccogliere recensioni post-acquisto tramite follow-up email automatizzati o richieste sul sito
- Moderare e rispondere alle recensioni dei clienti per dimostrare reattività e costruire fiducia
- Analizzare i dati delle recensioni per identificare opportunità di miglioramento di prodotti o servizi

### Come il software di gestione delle recensioni differisce da altri strumenti

A differenza del software di gestione della reputazione online, che offre capacità più ampie per monitorare le menzioni del marchio e gestire la reputazione sul web, il software di gestione delle recensioni si concentra specificamente sulla raccolta e gestione delle recensioni sui siti web di e-commerce. Si integra con le piattaforme di e-commerce e lavora insieme al [software di email marketing](https://www.g2.com/it/categories/email-marketing) e ai social network per aumentare il volume delle recensioni e l'engagement.

### Approfondimenti da G2 sul software di gestione delle recensioni

Basandosi sulle tendenze di categoria su G2, la facilità di raccolta delle recensioni e le opzioni di visualizzazione flessibili si distinguono come capacità eccezionali. Aumenti nel volume delle recensioni e tassi di conversione migliorati si distinguono come risultati principali dell'adozione.

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