1. [Accueil](https://www.g2.com/fr) 2. ... 3. [Logiciel CRM](https://www.g2.com/fr/categories/crm) 4. [Discussions sur Zoho CRM](https://www.g2.com/fr/products/zoho-crm/discuss) [ ![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Image de l'avatar du produit") ](/fr/products/zoho-crm/reviews) [ Zoho CRM ](/fr/products/zoho-crm/reviews) (2,931)4.1/5 Zoho CRM est un outil de gestion de la relation client basé sur le cloud à 360° qui répond aux besoins des entreprises de taille moyenne à grande échelle. Les fonctionnalités clés incluent la gestion des contacts, les entonnoirs de vente, la gestion des pipelines, l'automatisation des flux de travail, l'assistant conversationnel alimenté par l'IA, la gestion des tâches, la gestion des campagnes marketing, la prévision des ventes, le support et service client, la gestion des stocks, le reporting et l'analyse, et l'intégration transparente avec plus de 500 applications commerciales populaires dans un système commercial unique. Show More * * * ### 75 Discussions ### 99 Participants ### 38.0 Nps Score Déjà Zoho CRM? ### Toutes les discussions sur Zoho CRM Rechercher Les plus commentésLes plus utilesÉpinglé par G2Les plus récents Toutes les discussionsDiscussions avec commentairesÉpinglé par G2Discussions sans commentaires FiltrerFiltrer Filtrer parDévelopper/Réduire Trier par Les plus commentés Les plus utiles Épinglé par G2 Les plus récents Filtrer par Toutes les discussions Discussions avec commentaires Épinglé par G2 Discussions sans commentaires ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a environ 3 ans Plus d'options - [ # Zoho CRM est-il vraiment gratuit ? ](/fr/discussions/is-zoho-crm-really-free) Zoho CRM est-il vraiment gratuit ? [ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Customer Journey Mapping Software ](https://www.g2.com/fr/tags/customer-journey-mapping-software)[ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/fr/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 4 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a plus de 2 ans Plus d'options - [ # À quoi sert Zoho CRM ? ](/fr/discussions/zoho-crm-what-is-zoho-crm-used-for) À quoi sert Zoho CRM ? [ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Customer Journey Mapping Software ](https://www.g2.com/fr/tags/customer-journey-mapping-software)[ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/fr/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 2 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a environ 2 ans Plus d'options - [ # Quelles sont les principales forces de Zoho CRM dans la gestion des relations clients par rapport aux autres plateformes CRM ? ](/fr/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) Quelles sont les principales forces de Zoho CRM dans la gestion des relations clients par rapport aux autres plateformes CRM ? [ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Customer Journey Mapping Tools ](https://www.g2.com/fr/tags/customer-journey-mapping-tools)[ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/fr/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 3 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a plus de 3 ans Plus d'options - [ # Quelles sont les fonctionnalités des logiciels CRM ? ](/fr/discussions/zoho-crm-what-are-the-features-of-crm-software) Quelles sont les fonctionnalités des logiciels CRM ? [ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Customer Journey Mapping Software ](https://www.g2.com/fr/tags/customer-journey-mapping-software)[ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/fr/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 2 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a environ 2 ans Plus d'options - [ # Quelles sont les principales forces de Zoho CRM dans la gestion des relations clients par rapport aux autres plateformes CRM ? ](/fr/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) Quelles sont les principales forces de Zoho CRM dans la gestion des relations clients par rapport aux autres plateformes CRM ? [ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Customer Journey Mapping Tools ](https://www.g2.com/fr/tags/customer-journey-mapping-tools)[ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software) [ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software)[ Sales Platforms Software ](https://www.g2.com/fr/tags/sales-platforms-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 3 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a presque 4 ans Plus d'options - [ # What are the features of Zoho? ](/fr/discussions/zoho-crm-what-are-the-features-of-zoho) What are the features of Zoho? [ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ Customer Journey Mapping Software ](https://www.g2.com/fr/tags/customer-journey-mapping-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software) [ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a environ 4 ans Plus d'options - [ # Que peut faire Zoho CRM ? ](/fr/discussions/what-can-zoho-crm-do) Que peut faire Zoho CRM ? [ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ Customer Journey Mapping Software ](https://www.g2.com/fr/tags/customer-journey-mapping-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software) [ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Commentaire [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Gerardo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerardo B.") GB Chargement... [Gerardo B.](https://www.g2.com/fr/users/cef724da-3f82-40a0-85b9-0f973b6fc87f "Gerardo B.") • il y a environ 6 ans Ingeniero Consultor Preventa at Compucad SA de CV Plus d'options - [ # Quand est-ce que Zoho va faire une mise à jour dans leur environnement visuel ? ](/fr/discussions/26596-when-is-zoho-going-to-make-an-update-in-their-visual-environment) L'environnement visuel de Zoho est en fait vraiment mauvais, horrible et une douleur pour la navigation. Vont-ils faire une mise à jour future ? [ CRM Software ](https://www.g2.com/fr/tags/crm-software) * * * \<0\>0\>Upvotes * * * 2 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Utilisateur vérifié](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Utilisateur vérifié") G2 Utilisateur vérifié • il y a environ 4 ans Plus d'options - [ # Can you make the support more easy and accessible? ](/fr/discussions/can-you-make-the-support-more-easy-and-accessible) [ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ Customer Journey Mapping Software ](https://www.g2.com/fr/tags/customer-journey-mapping-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software) [ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Utilisateur vérifié](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Utilisateur vérifié") G2 Utilisateur vérifié • il y a plus de 4 ans Plus d'options - [ # Did you manage to customize Zoho CRM tweaking the code? ](/fr/discussions/did-you-manage-to-customize-zoho-crm-tweaking-the-code) I wonder how a successful Adhoc customization would work when changing Zoho's underlying code. [ Client Portal Software ](https://www.g2.com/fr/tags/client-portal-software)[ Sales Analytics Software ](https://www.g2.com/fr/tags/sales-analytics-software)[ Sales Engagement Software ](https://www.g2.com/fr/tags/sales-engagement-software)[ AI Sales Assistant Software ](https://www.g2.com/fr/tags/ai-sales-assistant-software) [ Email Tracking Software ](https://www.g2.com/fr/tags/email-tracking-software)[ Quote Management Software ](https://www.g2.com/fr/tags/quote-management-software)[ Quote-to-Cash Software ](https://www.g2.com/fr/tags/quote-to-cash-software)[ CPQ Software ](https://www.g2.com/fr/tags/cpq-software)[ Customer Journey Mapping Software ](https://www.g2.com/fr/tags/customer-journey-mapping-software)[ CRM Software ](https://www.g2.com/fr/tags/crm-software)[ Sales Performance Management Software ](https://www.g2.com/fr/tags/sales-performance-management-software)[ Sales Gamification Software ](https://www.g2.com/fr/tags/sales-gamification-software)[ Sales Engagement Software Questions ](https://www.g2.com/fr/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.&title=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Zoho+CRM+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Zoho+CRM+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fzoho-crm%2Fdiscuss%0aPosez+des+questions+sur+Zoho+CRM+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Zoho+CRM.) 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Obtenez des réponses de vrais utilisateurs et experts [Lancer une discussion](/fr/products/zoho-crm/discussions/new) * * * ![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Image de l'avatar du produit") ### Avez-vous déjà utilisé Zoho CRM auparavant? Répondez à quelques questions pour aider la communauté Zoho CRM [ Oui ](javascript:void(0))[ Oui ](https://www.g2.com/fr/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzoho-crm%2Fdiscuss%3Fsmall_ask%3Dzoho-crm) Non ## Principaux contributeurs dans Zoho CRM 1 ![Thomas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas S.") TS Chargement... ### [Thomas S.](https://www.g2.com/fr/users/12a7280f-5b94-4ace-af34-9c5f330b0818 "Thomas S.") Manager 8 pts 2 EG Chargement... ### [Ed G.](https://www.g2.com/fr/users/f0e993d3-0e44-4d41-80fa-a704775917f1 "Ed G.") HR 5 pts 3 ![Αικατερίνη .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Αικατερίνη .") Α Chargement... ### [Αικατερίνη .](https://www.g2.com/fr/users/eaa2f89a-a287-43a9-b3f3-125e93a6de91 "Αικατερίνη .") Freelance Translator 4 pts 4 ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Chargement... ### [Mark D.](https://www.g2.com/fr/users/bf7afbda-9ddb-4fa0-9b13-10a3098ac045 "Mark D.") Principle Owner of The Consider It Sold Team 2 pts 5 ![Zaigham H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zaigham H.") ZH Chargement... ### [Zaigham H.](https://www.g2.com/fr/users/f79cd98b-d945-4901-af88-a796472a5844 "Zaigham H.") Business Excellence Lead - Microsoft Business Unit 2 pts