# NPSKit Reviews
**Vendor:** NPSKit  
**Category:** [Logiciel de gestion des retours d'expérience d'entreprise](https://www.g2.com/fr/categories/enterprise-feedback-management)
## About NPSKit
NPSKit is a free NPS survey tool that helps small businesses collect real customer feedback. It generates a fully branded NPS survey from your Google Maps Business profile in 5 seconds, no design work, no signup required. Branded surveys get 3 to 4 times higher response rates than generic survey links because customers recognize the business asking them. Deliver surveys via QR code, email link, or SMS. One survey creation covers all three channels. Track your NPS score over time and read customer comments to find what to fix and what is working.






- [View NPSKit pricing details and edition comparison](https://www.g2.com/fr/products/npskit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+17%3A27%3A43+-0500&secure%5Bsession_id%5D=3ef88db4-9ee8-43ec-9e59-9de7d66b1ed5&secure%5Btoken%5D=c2107b79c35c5ce46ec2cad57b07f19281380c98ca488363d3accf6026746cd5&format=llm_user)

## NPSKit Features
**IA générative**
- Génération de texte
- Résumé du texte

**Gestion des enquêtes**
- Cohérence de la conception de la marque
- Déploiement de l’enquête
- Collecte de commentaires
- Réactivité de l’appareil

**Gestion des processus**
- Agrégation des commentaires
- Déclencher des alertes
- Analyse en temps réel
- Action en temps réel

**Gestion du système**
- Sécurité
- Surveillance du système

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