# Messagio Reviews
**Vendor:** Messaggio  
**Category:** [Logiciel d'automatisation du service client](https://www.g2.com/fr/categories/customer-service-automation)
## About Messagio
Messagio unifies Live Chat, Email, WhatsApp, Messenger, Instagram, Telegram and Facebook Comments into one inbox — with Melina AI handling replies, mood detection, order lookups and product search out of the box. Unlike generic chat widgets, Messagio ships with real e-commerce bridges (WooCommerce, Magento, CS-Cart) so the AI actually knows your catalog and orders. Multi-tenant, mobile companion app included. Built for SMBs that want enterprise-grade support without the enterprise price.






- [View Messagio pricing details and edition comparison](https://www.g2.com/fr/products/messagio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+08%3A28%3A19+-0500&secure%5Bsession_id%5D=1e5bd67f-f0b1-45f7-bd90-2b0d6007434e&secure%5Btoken%5D=bbaac496ccc1b616c8c85cd2e6656b0ed03cc409026ca411c2c037007321ef55&format=llm_user)

## Messagio Features
**Assistance clientèle**
- Texte
- Discours
- Base de connaissances

**Automatisation**
- Résolution des tickets
- Personnalisation
- Routage intelligent

**intelligence**
- apprentissage
- Langue
- IA conversationnelle

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