1. [Accueil](https://www.g2.com/fr) 2. ... 3. [Logiciel d'auto-assistance client](https://www.g2.com/fr/categories/customer-self-service) 4. [Discussions sur Helpjuice](https://www.g2.com/fr/products/helpjuice/discuss) [ ![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c0e866bc7ad1ea77d602d99e76fb8a1/helpjuice.png "Image de l'avatar du produit") ](/fr/products/helpjuice/reviews) [ Helpjuice ](/fr/products/helpjuice/reviews) (376)4.7/5 La base de connaissances AI de Helpjuice est une plateforme de pointe dans l'industrie conçue pour dynamiser votre équipe et vos clients en améliorant le partage des connaissances au sein de votre organisation. Avec Helpjuice, vous pouvez capturer, créer et partager des informations critiques sans effort, en faisant l'outil idéal de base de connaissances pour former les employés, intégrer de nouveaux clients, permettre l'auto-service et partager des connaissances à l'intérieur et à l'extérieur de votre entreprise. Notre plateforme puissante permet aux utilisateurs de créer de nouveaux contenus directement dans notre éditeur facile à utiliser ainsi que de télécharger des contenus dans plusieurs formats, garantissant que les informations essentielles sont accessibles à tout moment et en tout lieu. La fonctionnalité de recherche puissante, semblable à celle de Google, de Helpjuice permet aux utilisateurs de trouver facilement et rapidement les informations dont ils ont besoin. Fié par des organisations majeures telles qu'Amazon, Change.org, Wells Fargo, l'Organisation mondiale de la santé, Shipt, TCL, et des milliers d'autres, Helpjuice est dédié à briser les silos d'information et à favoriser une culture de partage des connaissances. Show More * * * ### 80.0 Nps Score Déjà Helpjuice? ### Toutes les discussions sur Helpjuice Rechercher Les plus commentésLes plus utilesÉpinglé par G2Les plus récents Toutes les discussionsDiscussions avec commentairesÉpinglé par G2Discussions sans commentaires FiltrerFiltrer Filtrer parDévelopper/Réduire Trier par Les plus commentés Les plus utiles Épinglé par G2 Les plus récents Filtrer par Toutes les discussions Discussions avec commentaires Épinglé par G2 Discussions sans commentaires ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a plus de 3 ans Plus d'options - [ # What is knowledge base for? ](/fr/discussions/helpjuice-what-is-knowledge-base-for) What is knowledge base for? [ Contact Center Knowledge Base Software ](https://www.g2.com/fr/tags/contact-center-knowledge-base-software)[ Customer Self-Service Software ](https://www.g2.com/fr/tags/customer-self-service-software)[ Knowledge Base Software ](https://www.g2.com/fr/tags/knowledge-base-software) * * * \<0\>0\>Upvotes * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.&title=Discussions+sur+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Helpjuice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss%0aPosez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Helpjuice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss%0aPosez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a plus de 3 ans Plus d'options - [ # What is knowledge base for? ](/fr/discussions/what-is-knowledge-base-for) What is knowledge base for? [ Contact Center Knowledge Base Software ](https://www.g2.com/fr/tags/contact-center-knowledge-base-software)[ Customer Self-Service Software ](https://www.g2.com/fr/tags/customer-self-service-software)[ Knowledge Base Software ](https://www.g2.com/fr/tags/knowledge-base-software) * * * \<0\>0\>Upvotes * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.&title=Discussions+sur+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Helpjuice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss%0aPosez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.) 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[ Customer Self-Service Software ](https://www.g2.com/fr/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.&title=Discussions+sur+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Helpjuice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss%0aPosez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.) 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[ Customer Self-Service Software ](https://www.g2.com/fr/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.&title=Discussions+sur+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Helpjuice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss%0aPosez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.) 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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Helpjuice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fhelpjuice%2Fdiscuss%0aPosez+des+questions+sur+Helpjuice+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Helpjuice.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Commencer une nouvelle discussion sur un logiciel Vous avez une question sur un logiciel ? Obtenez des réponses de vrais utilisateurs et experts [Lancer une discussion](/fr/products/helpjuice/discussions/new) * * * ![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/hd_favicon/1487566475/helpjuice.jpg "Image de l'avatar du produit") ### Avez-vous déjà utilisé Helpjuice auparavant? Répondez à quelques questions pour aider la communauté Helpjuice [ Oui ](javascript:void(0))[ Oui ](https://www.g2.com/fr/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelpjuice%2Fdiscuss%3Fsmall_ask%3Dhelpjuice) Non ## Principaux contributeurs dans Helpjuice 1 ![Francisco D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco D.") FD Chargement... ### [Francisco D.](https://www.g2.com/fr/users/ba74cce3-f5a0-4077-a35f-633853d181c7 "Francisco D.") Head Photographer 1 pt