1. [Accueil](https://www.g2.com/fr) 2. ... 3. [Logiciel de gestion de la réputation en ligne](https://www.g2.com/fr/categories/online-reputation-management) 4. [Discussions sur Birdeye](https://www.g2.com/fr/products/birdeye/discuss) [ ![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Image de l'avatar du produit") ![Récompense pour de bonnes évaluations de Birdeye](https://images.g2crowd.com/uploads/report_medal_translation/image/22279/medal.svg "Récompense pour de bonnes évaluations de Birdeye") ](/fr/products/birdeye/reviews) [ Birdeye ](/fr/products/birdeye/reviews) (4,091)4.7/5 Birdeye est la principale plateforme de marketing pour les marques multi-sites, où les agents IA génèrent de réels résultats commerciaux. Birdeye remplace les outils de marketing fragmentés par une plateforme unique où les agents automatisent les flux de travail clés à travers la recherche IA, les avis, les listes, les réseaux sociaux, les enquêtes, l'automatisation du marketing et l'expérience client. Fiable par les plus grandes marques d'entreprise à l'échelle mondiale, Birdeye aide les marques à développer leur présence locale, gérer leur réputation, stimuler les conversions et offrir des expériences client exceptionnelles. Avec des équipes à travers les États-Unis, l'EMEA et l'APAC, Birdeye redéfinit la manière dont les entreprises réussissent localement. Une Plateforme Unique Remplacez votre pile fragmentée par une plateforme d'entreprise unique qui gère les avis, les listes, les réseaux sociaux, la visibilité IA, les enquêtes et plus encore à travers les sites. Données Unifiées Agréguez les signaux provenant des avis, des réseaux sociaux, de la messagerie, des enquêtes, des listes et des intégrations tierces telles que le CRM en un seul profil client par site - alimentant des campagnes personnalisées et une exécution IA plus intelligente. Agents IA Qui Exécutent Configurez des agents IA avec la voix de votre marque, des déclencheurs personnalisés et des règles au niveau du site. Ils répondent aux avis, publient des messages sur les réseaux sociaux, engagent les prospects via le chat et mettent en avant des insights exploitables — automatiquement, à grande échelle. Conçu pour la Complexité Multi-Sites Conçu dès le départ pour les marques multi-sites. Des fonctionnalités comme l'accès basé sur les rôles, les approbations hiérarchisées et les rapports au niveau du site donnent aux équipes corporatives et locales le contrôle dont elles ont besoin. Prêt pour l'Entreprise : SSO, journalisation des audits, conformité HIPAA, SOC 2, GDPR. Show More * * * ### 116 Discussions ### 140 Participants ### 84.0 Nps Score Déjà Birdeye? ### Toutes les discussions sur Birdeye Rechercher Les plus commentésLes plus utilesÉpinglé par G2Les plus récents Toutes les discussionsDiscussions avec commentairesÉpinglé par G2Discussions sans commentaires FiltrerFiltrer Filtrer parDévelopper/Réduire Trier par Les plus commentés Les plus utiles Épinglé par G2 Les plus récents Filtrer par Toutes les discussions Discussions avec commentaires Épinglé par G2 Discussions sans commentaires ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a environ 2 ans Plus d'options - [ # Qu'est-ce qui fait de Birdeye un outil privilégié pour les entreprises cherchant à améliorer leur réputation en ligne et la gestion des retours clients ? ](/fr/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) Qu'est-ce qui fait de Birdeye un outil privilégié pour les entreprises cherchant à améliorer leur réputation en ligne et la gestion des retours clients ? [ Feedback Analytics Software ](https://www.g2.com/fr/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/fr/tags/experience-management-software)[ Payment Processing Software ](https://www.g2.com/fr/tags/payment-processing-software)[ Conversational Support Software ](https://www.g2.com/fr/tags/conversational-support-software) [ SMS Marketing Software ](https://www.g2.com/fr/tags/sms-marketing-software)[ Patient Engagement Software ](https://www.g2.com/fr/tags/patient-engagement-software)[ Customer Advocacy Software ](https://www.g2.com/fr/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/fr/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/fr/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/fr/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/fr/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/fr/tags/online-reputation-management-software)[ Social Media Suites ](https://www.g2.com/fr/tags/social-media-suites)[ Social Media Management Tools ](https://www.g2.com/fr/tags/social-media-management-tools)[ Live Chat Software ](https://www.g2.com/fr/tags/live-chat-software)[ Multi-Location Marketing Platforms ](https://www.g2.com/fr/tags/multi-location-marketing-platforms)[ Local Listing Management Software Questions ](https://www.g2.com/fr/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes 0 * * * 1 Commentaire [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a plus de 2 ans Plus d'options - [ # À quoi sert Birdeye ? ](/fr/discussions/what-is-birdeye-used-for) À quoi sert Birdeye ? * * * \<0\>0\>Upvotes 0 * * * 1 Commentaire [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a environ 3 ans Plus d'options - [ # Les avis BirdEye sont-ils faux ? ](/fr/discussions/are-birdeye-reviews-fake) Les avis BirdEye sont-ils faux ? [ Feedback Analytics Software ](https://www.g2.com/fr/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/fr/tags/experience-management-software)[ Payment Processing Software ](https://www.g2.com/fr/tags/payment-processing-software)[ Conversational Support Software ](https://www.g2.com/fr/tags/conversational-support-software) [ SMS Marketing Software ](https://www.g2.com/fr/tags/sms-marketing-software)[ Customer Advocacy Software ](https://www.g2.com/fr/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/fr/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/fr/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/fr/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/fr/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/fr/tags/online-reputation-management-software)[ Live Chat Software ](https://www.g2.com/fr/tags/live-chat-software)[ Mobile Marketing Software ](https://www.g2.com/fr/tags/mobile-marketing-software)[ Multi-Location Marketing Platforms ](https://www.g2.com/fr/tags/multi-location-marketing-platforms)[ Local Listing Management Software Questions ](https://www.g2.com/fr/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes 0 * * * 2 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a plus de 3 ans Plus d'options - [ # How much is BirdEye monthly? ](/fr/discussions/how-much-is-birdeye-monthly) How much is BirdEye monthly? [ Feedback Analytics Software ](https://www.g2.com/fr/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/fr/tags/experience-management-software)[ Conversational Support Software ](https://www.g2.com/fr/tags/conversational-support-software)[ SMS Marketing Software ](https://www.g2.com/fr/tags/sms-marketing-software) [ Customer Advocacy Software ](https://www.g2.com/fr/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/fr/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/fr/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/fr/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/fr/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/fr/tags/online-reputation-management-software)[ Live Chat Software ](https://www.g2.com/fr/tags/live-chat-software)[ Mobile Marketing Software ](https://www.g2.com/fr/tags/mobile-marketing-software)[ Payment Processing Software ](https://www.g2.com/fr/tags/payment-processing-software)[ Local Listing Management Software Questions ](https://www.g2.com/fr/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes 0 * * * 1 Commentaire [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a presque 4 ans Plus d'options - [ # What does BirdEye cost? ](/fr/discussions/what-does-birdeye-cost) What does BirdEye cost? [ Feedback Analytics Software ](https://www.g2.com/fr/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/fr/tags/experience-management-software)[ Conversational Support Software ](https://www.g2.com/fr/tags/conversational-support-software)[ SMS Marketing Software ](https://www.g2.com/fr/tags/sms-marketing-software) [ Customer Advocacy Software ](https://www.g2.com/fr/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/fr/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/fr/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/fr/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/fr/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/fr/tags/online-reputation-management-software)[ Live Chat Software ](https://www.g2.com/fr/tags/live-chat-software)[ Mobile Marketing Software ](https://www.g2.com/fr/tags/mobile-marketing-software)[ Payment Processing Software ](https://www.g2.com/fr/tags/payment-processing-software)[ Local Listing Management Software Questions ](https://www.g2.com/fr/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes 0 * * * 1 Commentaire [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Épinglé par G2 en tant que question courante](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Épinglé par G2 en tant que question courante") G2 Épinglé par G2 en tant que question courante • il y a environ 4 ans Plus d'options - [ # Qu'est-ce que BirdEye ? ](/fr/discussions/what-is-birdeye) Qu'est-ce que BirdEye ? [ Feedback Analytics Software ](https://www.g2.com/fr/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/fr/tags/experience-management-software)[ Conversational Support Software ](https://www.g2.com/fr/tags/conversational-support-software)[ SMS Marketing Software ](https://www.g2.com/fr/tags/sms-marketing-software) [ Customer Advocacy Software ](https://www.g2.com/fr/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/fr/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/fr/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/fr/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/fr/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/fr/tags/online-reputation-management-software)[ Live Chat Software ](https://www.g2.com/fr/tags/live-chat-software)[ Mobile Marketing Software ](https://www.g2.com/fr/tags/mobile-marketing-software)[ Payment Processing Software ](https://www.g2.com/fr/tags/payment-processing-software)[ Local Listing Management Software Questions ](https://www.g2.com/fr/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes 0 * * * 4 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kurt L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurt L.") KL Chargement... [Kurt L.](https://www.g2.com/fr/users/ccf94975-d3df-416c-add2-505fcd0288b5 "Kurt L.") • il y a plus de 5 ans Plus d'options - [ # Comment supprimer un avis que vous avez posté sur ce site ? ](/fr/discussions/35410-how-do-you-delete-a-review-you-post-on-this-site) Salut, quelqu'un sait comment ou à qui je dois m'adresser pour supprimer une publication que vous faites sur ce site ? [ Feedback Analytics Software ](https://www.g2.com/fr/tags/feedback-analytics-software)[ Mobile Marketing Software ](https://www.g2.com/fr/tags/mobile-marketing-software)[ Live Chat Software ](https://www.g2.com/fr/tags/live-chat-software)[ Online Reputation Management Software ](https://www.g2.com/fr/tags/online-reputation-management-software) [ Local SEO Software ](https://www.g2.com/fr/tags/local-seo-software)[ Chatbots Software ](https://www.g2.com/fr/tags/chatbots-software)[ Local Listing Management Software ](https://www.g2.com/fr/tags/local-listing-management-software)[ Conversational Marketing Software ](https://www.g2.com/fr/tags/conversational-marketing-software)[ Customer Advocacy Software ](https://www.g2.com/fr/tags/customer-advocacy-software)[ SMS Marketing Software ](https://www.g2.com/fr/tags/sms-marketing-software)[ Conversational Customer Engagement Software ](https://www.g2.com/fr/tags/conversational-customer-engagement-software)[ Experience Management Software ](https://www.g2.com/fr/tags/experience-management-software)[ Local Listing Management Software Questions ](https://www.g2.com/fr/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes 2 * * * 7 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") TM Chargement... [Tamara M.](https://www.g2.com/fr/users/2fbdc87d-8084-4ea7-a75b-efe400b4c7b2 "Tamara M.") • il y a plus de 6 ans Plus d'options - [ # Comment puis-je obtenir 100 % de nos patients à répondre à une demande d'avis ? ](/fr/discussions/24847-how-can-i-get-100-of-our-patients-to-respond-to-a-review-request) Nous envoyons de nombreuses demandes d'avis, mais nous n'obtenons pas 100 % de conversion. Des conseils utiles pour inciter nos patients à ouvrir les e-mails ou les SMS que nous envoyons et à remplir l'avis seraient les bienvenus. [ survey software ](https://www.g2.com/fr/tags/survey-software)[ Enterprise Feedback Management Software ](https://www.g2.com/fr/tags/enterprise-feedback-management-software)[ Live Chat Software ](https://www.g2.com/fr/tags/live-chat-software)[ Online Reputation Management Software ](https://www.g2.com/fr/tags/online-reputation-management-software) [ Local SEO Software ](https://www.g2.com/fr/tags/local-seo-software)[ Local Listing Management Software ](https://www.g2.com/fr/tags/local-listing-management-software)[ Local Listing Management Software Questions ](https://www.g2.com/fr/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes 2 * * * 1 Commentaire [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.") KM Chargement... [Kristen M.](https://www.g2.com/fr/users/407e6554-c37f-4302-9534-2639a97af39f "Kristen M.") • il y a 6 jours Memory Care Director Plus d'options - [ # How has Birdeye’s post scheduling workflow worked for your social media team? ](/fr/discussions/how-has-birdeye-s-post-scheduling-workflow-worked-for-your-social-media-team) Birdeye has made it much simpler to post on social media, especially with how easy it is to schedule posts. So far it’s also been pretty easy to navigate, with no major pain points. For those using Birdeye regularly, what parts of the scheduling process save you the most time, and have you run... [Lire la suite](/fr/discussions/how-has-birdeye-s-post-scheduling-workflow-worked-for-your-social-media-team) [ Social Media Management Tools ](https://www.g2.com/fr/tags/social-media-management-tools) * * * \<0\>0\>Upvotes 1 * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Navaneeth M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Navaneeth M.") NM Chargement... [Navaneeth M.](https://www.g2.com/fr/users/06656b67-d77f-4e15-bb8d-a4462ebd0e40 "Navaneeth M.") • il y a environ 2 mois SEO Outreach Specialist Plus d'options - [ # What is the best software for customer experience management in the services sector? ](/fr/discussions/what-is-the-best-software-for-customer-experience-management-in-the-services-sector) In service-based businesses, customer experience is everything—timely feedback, service quality, and quick issue resolution directly impact retention. While exploring the Lire la suite [ Experience Management Software ](https://www.g2.com/fr/tags/experience-management-software) * * * \<0\>0\>Upvotes 1 * * * 0 Commentaires [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Posez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.&title=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discussions+sur+Birdeye+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discussions+sur+Birdeye+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Ffr%2Fproducts%2Fbirdeye%2Fdiscuss%0aPosez+des+questions+sur+Birdeye+et+obtenez+des+r%C3%A9ponses+d%26%2339%3Butilisateurs+experts+dans+notre+section+Discussions+sur+Birdeye.) 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Obtenez des réponses de vrais utilisateurs et experts [Lancer une discussion](/fr/products/birdeye/discussions/new) * * * ![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Image de l'avatar du produit") ### Avez-vous déjà utilisé Birdeye auparavant? Répondez à quelques questions pour aider la communauté Birdeye [ Oui ](javascript:void(0))[ Oui ](https://www.g2.com/fr/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%3Fsmall_ask%3Dbirdeye) Non ## Principaux contributeurs dans Birdeye 1 ![Jennifer C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer C.") JC Chargement... ### [Jennifer C.](https://www.g2.com/fr/users/0373b902-47d8-4912-89bb-359ef2ec99b5 "Jennifer C.") Director of Customer Marketing 17 pts 2 ![DeShauntes E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DeShauntes E.") DE Chargement... ### [DeShauntes E.](https://www.g2.com/fr/users/e4556b45-f0b7-4a9c-95f8-00f0a7ae1ec4 "DeShauntes E.") Bookkeeper 3 pts 3 ![Chris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris L.") CL Chargement... ### [Chris L.](https://www.g2.com/fr/users/47881dcb-7752-46ad-92f9-54eb249f8282 "Chris L.") Marketing Director 2 pts 4 ![John Regan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Regan W.") JW Chargement... ### [John Regan W.](https://www.g2.com/fr/users/8ce4c7d2-af4a-47de-893b-af802d5b8e6f "John Regan W.") Operations 2 pts 5 ![Caroline M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline M.") CM Chargement... ### [Caroline M.](https://www.g2.com/fr/users/6c9769bc-1e42-4400-9fc9-163e89690b4d "Caroline M.") 2 pts