# Wellhub Reviews
**Vendor:** Wellhub  
**Category:** [Software de Beneficios para Empleados](https://www.g2.com/es/categories/employee-perks)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 52
## About Wellhub
Wellhub es una plataforma integral de bienestar corporativo diseñada para ayudar a las organizaciones a mejorar el bienestar de los empleados a través de un enfoque integrado. Fundada en São Paulo, Brasil, en 2012 y ahora con sede en la ciudad de Nueva York, Wellhub ha expandido su alcance a 18 países en América del Norte, América Latina y Europa. Con una base de clientes que supera las 50,000 entidades corporativas y más de 5 millones de suscriptores, Wellhub conecta a los usuarios con una vasta red de socios de bienestar, facilitando más de 1 mil millones de registros desde su creación. La plataforma se centra en cinco dimensiones clave del bienestar: Fitness, Atención Plena, Salud Mental, Nutrición y Sueño. Al proporcionar acceso a una diversa gama de servicios, incluidos gimnasios, estudios, clases y aplicaciones de bienestar digital, Wellhub permite a las empresas ofrecer beneficios sólidos para los empleados que satisfacen diversas necesidades. Su modelo de suscripción flexible y de múltiples niveles permite a las organizaciones adaptar sus programas de bienestar según la demografía de la fuerza laboral y las restricciones presupuestarias, asegurando que los empleados reciban el apoyo que necesitan. La aplicación móvil de Wellhub mejora la experiencia del usuario al permitir a los empleados navegar fácilmente por los socios de bienestar, reservar clases y registrarse para servicios tanto presenciales como digitales. Esta conveniencia no solo fomenta la participación, sino que también promueve una cultura de salud y bienestar dentro del lugar de trabajo. La plataforma compensa a los socios de bienestar en función del uso verificado, creando un sistema transparente y responsable que beneficia a todas las partes interesadas involucradas. Una de las ventajas significativas de Wellhub es su capacidad para consolidar múltiples proveedores de bienestar en una sola solución integrada. Esta simplificación facilita la gestión de los programas de bienestar de los empleados, permitiendo a los empleadores ofrecer un beneficio cohesivo que acomoda las diversas preferencias de su fuerza laboral. Al reducir las barreras para la participación y proporcionar una variedad de opciones, Wellhub promueve una mayor participación y mejores resultados de bienestar. Esto, a su vez, mejora la experiencia general del empleado, apoyando a las organizaciones en la atracción y retención de talento mientras se mejora el rendimiento de la fuerza laboral. En general, Wellhub se destaca en el panorama del bienestar corporativo al ofrecer una plataforma versátil que satisface las necesidades cambiantes de los lugares de trabajo modernos. Su compromiso con el bienestar de los empleados, combinado con una interfaz fácil de usar y una amplia red de socios, posiciona a Wellhub como un recurso valioso para las organizaciones que buscan fomentar una fuerza laboral más saludable y comprometida.



## Wellhub Pros & Cons
**What users like:**

- Los usuarios elogian el **servicio de atención al cliente receptivo** de Wellhub, asegurando una experiencia fluida y agradable. (2 reviews)
- Los usuarios valoran la **flexibilidad y variedad** que Wellhub ofrece, permitiendo el acceso al gimnasio adaptado a sus necesidades. (1 reviews)
- Los usuarios elogian la **rápida velocidad de aprobación** de Wellhub, lo que hace que el acceso a los gimnasios sea rápido y sin complicaciones. (1 reviews)
- Los usuarios valoran las **extensas opciones de gimnasio y estudio** ofrecidas por Gympass, mejorando su experiencia de fitness en general. (1 reviews)
- A los usuarios les encanta la **flexibilidad** de Wellhub, que permite el acceso a diversos gimnasios que se adaptan a sus necesidades de viaje y entrenamiento. (1 reviews)
- Facilidad de uso (1 reviews)
- Acceso fácil (1 reviews)
- Beneficios para empleados (1 reviews)
- Flexibilidad (1 reviews)
- Tarjetas de regalo (1 reviews)

**What users dislike:**

- Los usuarios están frustrados con los **precios caros** de Wellhub, especialmente después de aumentos de precios inesperados y la falta de opciones para planes más económicos. (2 reviews)
- Los usuarios encuentran **las actividades limitadas** frustrantes, especialmente con solo una visita al gimnasio permitida durante las horas pico. (1 reviews)
- Los usuarios encuentran la **disponibilidad limitada** frustrante, especialmente cuando intentan visitar el gimnasio varias veces al día. (1 reviews)
- Los usuarios a menudo encuentran **características limitadas** frustrantes, especialmente en lo que respecta al acceso al gimnasio y las opciones de programación. (1 reviews)
- Los usuarios encuentran la **funcionalidad limitada** de Wellhub frustrante, especialmente en lo que respecta a los intervalos de tiempo y las restricciones de visitas. (1 reviews)
- Los usuarios expresan frustración por las **opciones limitadas** disponibles con Wellhub, lo que afecta el valor por dinero y la elección. (1 reviews)
- Problemas de inicio de sesión (1 reviews)
- Problemas de programación (1 reviews)

## Wellhub Reviews
  ### 1. Versatile Wellness Benefits with Great Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maisha  H. | Director of Human Resources, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 12, 2026

**¿Qué es lo que más le gusta de Wellhub?**

The versatility and the value.  There are so many different benefits from health and wellness apps - tracking steps, monitoring calories, to a vareity of gyms all around the country.  The best part is we will never pay for more than 50% of our employee headcount.

**¿Qué es lo que no le gusta de Wellhub?**

It would be nice to have a direct customer service line to reach out to.  I can only think of 1 time that it was needed and I was able to get what I needed but it took a few days for them to get back to me for something that could have been resolved with a quick call.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

We were looking for a health and fitness benefit for employees that provided more than just gym service as not all employees like to leave to work out.  Wellhub has several apps included which is beneficial for employees who don't want to go to the gym.  We also were looking for something that offered a good benefit that wouldn't break the bank.  With Wellhub, we only pay for employees who enroll and for only up to 50% of our employee headcount so it makes it extremely affordable.

**Official Response from Isadora from Wellhub:**

> Thank you for the review, Maisha! We are thrilled to hear that Wellhub’s variety of wellness apps and gym access has been such a valuable and affordable benefit for your team. 

We also truly appreciate your honest feedback regarding our customer service. While we don’t currently offer a direct phone line, we are always working to improve our response times. For the fastest support, we recommend using the Live Chat feature in our Help Center (https://helpcenter.gympass.com/en-us) while logged in, as this often allows for quicker resolutions. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you.


  ### 2. Lack of ROI and costly service not worth it and currently in RFP for new servicing

**Rating:** 2.0/5.0 stars

**Reviewed by:** Stephen L. | Assistant Vice President - People &amp; Culture, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

That our employees can get "free" gym memberships

**¿Qué es lo que no le gusta de Wellhub?**

That the majority of our monthly rate is a PEPM model in which we are charged for employees to simply get access to the system - but that access comes at no value to them unless we want to purchase a gym membership subsidy that can sign up for. So we are charged $4600 for essentially nothing. Then we are charged an additional $1600 a month for all of our employees to receive a "free" $11.99 membership at the basic level. However we have 500 employees, 230 subscribed and less than $100 who actively use the product. So the cost and ROI is not there - especially for the majority fo the costs which is the wellhub standard and gets you nothing.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

None. When we were self insured maybe you could say it encouraged more healthy behavior but were a healthcare company and offer free healthcare so that outweighs a gym membership.

**Official Response from Isadora from Wellhub:**

> Hi Stephen, thank you for sharing your feedback here on G2. We completely understand your frustration regarding the PEPM pricing model and your team's current ROI. When engagement doesn't align with your investment, it’s not the outcome we want for our partners.

We understand our SMB team is currently in direct contact with your company to address these concerns. We will definitely work with you to provide all available options to optimize your partnership and maximize the value of your investment. Additionally, even outside of corporate subsidies, we do want to point out that your employees save at least 30% compared to standard individual gym memberships.

To help boost your active user numbers, our team is also actively working with you on tailored employee engagement strategies to drive awareness and utilization. We are fully committed to building a successful partnership and turning this experience around for you and your team! If you need any further help, your SMB Manager is available to provide a resolution for you.

  ### 3. Great Wellness Access, But the Challenge Feature Still Feels Stuck in Beta, Customer Support sucks

**Rating:** 3.0/5.0 stars

**Reviewed by:** Eryn R. | Human Resources Generalist, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

Easy access to gyms near you and tons of opportunity for wellness right in the app without having to leave your home

**¿Qué es lo que no le gusta de Wellhub?**

Challenge feature has been in beta for 6+ months, we signed up with the understanding that this would be improved.We’ve rolled out a few challenges internally at Cage & Miles, and overall engagement is low. We’re getting consistent feedback that the current format isn’t very balanced or inclusive. For example, some users dominate through high-volume activities (like 100+ bike rides), while others miss out on points if their gym isn’t integrated with Wellhub. Are there any updates on when Challenges will move out of beta? Also, is there any roadmap for more inclusive formats like active minutes, intensity-based scoring, or other ways to level the playing field across different fitness types?

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Options for wellness - some employees can't afford gym memberships, reduces stress and helps with employee engagement

**Official Response from Isadora from Wellhub:**

> Hi there, Eryn! Thank you for sharing your feedback. We’re happy to hear your team is enjoying the variety of gym and at-home wellness options.

We hear your concerns about the point structure in the Challenges feature. Currently, points are earned through tracked steps and Wellhub check-ins. Our goal is to make Challenges a motivating experience for everyone, regardless of their fitness style. 

Thank you for your patience as we continue to refine our features. If you’d like to discuss how to better tailor your internal challenges for Cage & Miles, please don't hesitate to reach out to our Partnership Team: https://helpcenter.gympass.com/en-us/contact?form-id=partners. We're here to help!

  ### 4. One Contract, 20,000 Gyms: Flexible Benefit for Employees and Families

**Rating:** 4.5/5.0 stars

**Reviewed by:** Usuario verificado en Servicios Financieros | Empresa (> 1000 empleados)

**Reviewed Date:** May 15, 2026

**¿Qué es lo que más le gusta de Wellhub?**

One single contract providing access to 20,000 gyms/studios in the US, plus a robust array of partner apps. Flexibility for employees to upgrade, downgrade, or cancel at any time. Ability to extend the benefit to family members, to extend the reach beyond just employees.

**¿Qué es lo que no le gusta de Wellhub?**

Inability to choose for our specific population which partner apps are included within the partner app network. Frequent changes in pricing. The removal of Equinox which we heard a bit of employee noise about.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellhub helps fill gaps in our suite of benefits where we do not have other solutions. For example, the Clue app provides women's health support, and the substance disorder apps provide substance support, where we don't otherwise have point solutions. We also feel it is a very equitable benefit fo our full 55,000 person population no matter where they live in the US as everyone has access to the partner app network.

**Official Response from Isadora from Wellhub:**

> Hi there! Thanks for taking the time to share your feedback. We are thrilled to hear that Wellhub is helping to fill important gaps in your suite of benefits for your 55,000 employees and their families—especially with holistic point solutions like Clue and substance support apps. 

We appreciate your honest insights regarding our network and pricing. To ensure we maintain the highest quality of service, updates on the price are made periodically, following the expansion of our partnerships, from great gyms and studios to amazing supportive apps, in an all-around holistic approach. But we recognize that changes in partners and pricing adjustments can create some buzz among employees, and we strive to inform account holders at least 30 days ahead of time to avoid any unforeseen circumstances.

If you or your employees ever need further assistance or want to share more details, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always here to help!

  ### 5. Flexible Wellness Program with Room for UX Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaylie D. | People Operations &amp; Benefits Program Manager, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 11, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like that Wellhub provides the flexibility to try different gyms and studios at one tiered price, which is really convenient. There are multiple tiered options that suit different wellness routines and lifestyles, which is great. It also offers our employees access to wellness classes or gym sessions they love at a discounted price, providing more flexibility at the same cost. The initiative is fantastic because it reminds companies to focus on employees' mental wellbeing, helping them try new workouts and stay active, which I think is really important.

**¿Qué es lo que no le gusta de Wellhub?**

I think the check-in process can be improved from a user experience. If you book a class and you forget to check in on the app, Wellhub freezes your account and users have to pay an extra fee on top of what they already pay monthly to unfreeze their account, just to be able to book classes again.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellhub helps us provide employees with affordable access to wellness classes and gyms they love, offering flexibility to visit different studios within the same tier. It's a company-sponsored benefit that supports employees' well-being.

**Official Response from Isadora from Wellhub:**

> Hi there, Kaylie! Thank you so much for your feedback!

We love seeing that you and your team are enjoying the flexibility and variety Wellhub offers. Regarding the check-in issues, we completely understand how frustrating it can be if you forget to check in while heading into a workout.

To help make things easier, we recommend enabling push notifications in the app so you’ll always get a friendly reminder! Also, just a quick tip: you can still check in up to 30 minutes after your class ends in case it slips your mind when you first arrive.

If you ever run into any trouble, our team is always here to help! You can reach out to our Help Center at https://helpcenter.gympass.com/en-us, or send us a DM on Instagram @wellhub or Twitter/X @wellhubhelp. We’re here to support you!

  ### 6. Strong Benefit Overall, Some Downsides

**Rating:** 4.0/5.0 stars

**Reviewed by:** Usuario verificado en Software de Computadora | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 09, 2026

**¿Qué es lo que más le gusta de Wellhub?**

Wellhub is one of our benefits that is best received by our employees - the value that they get from us covering the Gold plan is exponential compared to offering the same amount as a stipend (which is why we moved over in the first place). Not sure if it would be as meaningful of a benefit in smaller cities though.

**¿Qué es lo que no le gusta de Wellhub?**

The UI/UX is fine at best and honestly could us a lot of improvements, but it works most of the time (which I guess should be the bare minimum but in years past it's been far worse).

The customer support is honestly really difficult to get ahold of remediation for any issues takes a while - we had some problems where users were being charged after being terminated but did not have access to the account to cancel and also weren't able to contact support.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

We wanted to offer stronger non-medical benefits to our employees and health perks are really important to us. We've found that Wellhub strikes a good balance for our employees and has strong ROI for us

**Official Response from Isadora from Wellhub:**

> Hi there! Thanks so much for such a detailed and honest review. We’re so happy to hear that covering the Gold plan has been such a hit with your team and is delivering a strong ROI, that’s exactly the kind of impact we’re shooting for!

We also really appreciate you being upfront about our UI/UX and customer support. 

We’re always working to smooth out the app experience, and we’ve taken serious note of your frustration regarding billing issues after an employee is offboarded. We want those transitions to be as seamless as possible for you.

If you still have any pending issues with terminated accounts or want to dive deeper into your feedback on the app, please reach out to our Help Center (https://helpcenter.gympass.com/en-us/contact) or send us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re here to support you! @Lanna Marcondes

  ### 7. Gran variedad de entrenamientos, fácil reserva y buen valor

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cher M. | Chief of Staff, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** April 27, 2026

**¿Qué es lo que más le gusta de Wellhub?**

La oferta de productos y la variedad de diferentes entrenamientos. También me encanta la oferta de precios y lo fácil que es reservar.

**¿Qué es lo que no le gusta de Wellhub?**

La funcionalidad del producto podría ser mejor, mejores opciones de filtrado, mediciones de distancia y la capacidad de ajustar correctamente las zonas horarias. No me gusta que si accidentalmente olvido registrarme y proporcionar prueba, no obtengo mis puntos y arruina mi racha y aparece como "no show". La capacidad de obtener la factura (y entenderla) es dolorosa como administrador. El soporte podría mejorar de principio a fin.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

La fijación de precios y la variedad de entrenamientos disponibles lo hace ideal para nuestra cultura. Me encanta el modelo de niveles y precios de suscripción en lugar de créditos.

**Official Response from Isadora from Wellhub:**

> ¡Gracias por compartir tu experiencia, Cher! Estamos encantados de saber que la variedad y el valor de la plataforma están funcionando bien para ti.

Entendemos los desafíos que has enfrentado con la funcionalidad del producto, las políticas de registro y la facturación administrativa. Por favor, ten en cuenta que tomamos estos comentarios en serio ya que estamos trabajando activamente para mejorar la aplicación.

¡Agradecemos tu honestidad y por ayudarnos a hacer la plataforma mejor para todos!

  ### 8. Versatile Wellness Platform with Room for App Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jill E. | HR Operations Analyst, Gestión de organizaciones sin fines de lucro, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I love that any employee, regardless of geographical location, can utilize Wellhub, and they can adapt it to whatever fits their wellness journey. So if they're more into working out, they can use it for that. If they're more of a yogi or someone who likes to meditate, they can use it for meditation. Employees also have the opportunity to upgrade if they want more access to more resources.

**¿Qué es lo que no le gusta de Wellhub?**

I think the app needs improvement. I personally had a hard time logging in and resetting my password. It's also confusing that I have to check-in on the app and at the workout class. I think they need to find a way to connect those two systems to make it a more seamless process. So the app and the app usage could use improvement.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellhub provides wellness benefits like workout classes, mental health options, financial resources, and weight management for staff, enhancing employee wellness.

**Official Response from Isadora from Wellhub:**

> Thank you so much for your feedback! We love that you’re seeing the value of our 'one-stop-shop' approach—whether your team is into high-intensity workouts, yoga, or mental health resources like meditation.

We sincerely apologize for the frustration you faced with logging in; we know how a password reset hurdle can slow down your momentum. We’re also taking your feedback about 'double check-ins' to heart. Currently, checking in on the app ensures our partners are paid correctly and your visit is recorded. And if you're ever stuck on a login screen, a quick tip is to ensure your phone’s default browser has cookies enabled, as this solves most 'spinning' or login loops!

We’re committed to making the app as versatile as the workouts it offers. If you still have trouble with your account or want to share more specific app suggestions, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp).

  ### 9. A Flexible Fitness Benefit: One App for Many Gyms and Workouts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Usuario verificado en Servicios individuales y familiares | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

The best thing about Wellhub is the ability to offer a benefit to staff that allows them to try out new gyms and have access to a variety of workouts to stay fit in just one app.

**¿Qué es lo que no le gusta de Wellhub?**

The unexpected price increases that happen every year.  Staff often reach out asking why the increase.  Also, when there are black outs with the app, participants are not notified so there are lots of questions.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellhub helps us to offer a benefit to staff that they can use across the state.  We have offices in different parts of the state so it's an equal benefit that they can use at a gym that's convenient for them.  This is very beneficial because it allows us to offer wellness benefits to all staff without having to reach out to different gyms individually across the state.

**Official Response from Isadora from Wellhub:**

> Hi there! Thank you so much for sharing your feedback with us. We’re thrilled to hear that you and your team are enjoying the flexibility Wellhub provides!

We hear your concerns regarding the price change. To ensure you continue to enjoy a comprehensive wellness experience, we’re always expanding both the quantity and quality of partners available for your use—from access to premium gyms and studios to specialized mental health support. We always aim to communicate any pricing updates to our users well in advance so there are no surprises.

We’d also like to learn more about the 'blackouts' you mentioned so we can investigate this further for you. Please reach out to us via our Help Center at https://helpcenter.gympass.com/en-us, or send us a DM on Instagram @wellhub or Twitter/X @wellhubhelp. We’re here to support you!

  ### 10. Excellent Gym and Class Access That Boosts Employee Wellbeing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jenna G. | Global Benefits Analyst, Empresa (> 1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I love the access to various gyms and classes for myself! Our employee base really loves it as we subdize up to the basic tier and feel like it really encourages employee wellbeing.

**¿Qué es lo que no le gusta de Wellhub?**

I think the customer support via robot is very frustrating. Sometimes I just need to connect quickly to a live person. I also sometimes feel like our account team doesn’t provide the strongest, hands on support.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

I hope the cancellation policy can be updated. I understand when employees cancel last minute but sometimes studios change schedules or cancel classes and there’s no workaround on the app.

**Official Response from Isadora from Wellhub:**

> Hi there, it’s great to hear that your team is loving the subsidized plans and prioritizing their wellbeing!

We appreciate your feedback regarding our support as we are continuously working on improving our services to provide an enjoyable and seamless experience for our users. 

Regarding class cancellations: we definitely want to help when things don't go as planned! If a studio changes their schedule or an employee has an emergency, please encourage them to reach out to us directly via our Help Center or social media channels so we can assist!

Thank you for helping us grow and improve

  ### 11. Flexibility Meets Value: Ideal for Frequent Fitness Enthusiasts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary M. | Pequeña Empresa (50 o menos empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I really enjoy the flexibility of Wellhub, offering a variety of classes I can go to. I love that I can access fitness studios that typically cost about $300 a month for just $150, allowing me to explore different activities. This affordability and diversity in offerings feel fabulous to me, making Wellhub a pretty awesome choice. I'm also pleased with how easy and seamless the setup process was with no complaints there.

**¿Qué es lo que no le gusta de Wellhub?**

The interface of the app can be a little clunky. Sometimes searching for classes for specific activities like Pilates or weightlifting can be a little challenging.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

I appreciate Wellhub's flexibility and affordability, which lets me access diverse fitness classes multiple times a week at a fixed rate. It's an economically efficient option for someone like me who exercises almost daily.

**Official Response from Isadora from Wellhub:**

> Hi Mary! Thank you so much for sharing your experience here on G2. 

We are thrilled that you’re enjoying the seamless setup and that our platform is providing you with the affordability to explore premium studios and diverse classes, getting value for a fraction of the cost is exactly what we aim for!

If you ever need assistance with anything, feel free to reach out to us via our Help Center at https://helpcenter.gympass.com/en-us or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp).

  ### 12. Easy Setup and Flexible Gym Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvere B. | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I really like Wellhub's ability to visit multiple gyms and services. It gives me the opportunity to go from one gym to another to see which best suits my physical needs. I also appreciate their digital app because it's convenient and allows me to work out on my own schedule. The initial setup was amazing and very easy. It was extremely easy to integrate all of our files and send notifications to our employees.

**¿Qué es lo que no le gusta de Wellhub?**

It will be nice to maybe have more gyms added to their networks in different locations.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

I use Wellhub for access to gym services, enabling me to visit multiple gyms and find one that suits my physical needs. The digital app is convenient, letting me work out on my schedule.

**Official Response from Isadora from Wellhub:**

> Thanks for the review, Yvere! We are thrilled to hear that your initial setup was 'amazing' and that integrating your files and notifying your employees was such a smooth experience.

We’re also happy to hear you’re enjoying the flexibility of visiting different gyms to find your perfect fit! Regarding your feedback on gym locations, we are constantly working to grow our network. Did you know you can actually suggest new partners directly through the app? Just head to your Profile, tap the Gear Icon (Account), and select 'Refer partner' under the Support section. Our partnerships team reviews these suggestions as they work to expand our coverage even further!

If you have any specific areas in mind or need assistance with your account, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp).

  ### 13. Effortless Employee Wellness Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Colleen F. | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like Wellhub for its ease of use. User experience has never been an issue, and the app makes it easy to get new apps with very easy login processes. It does all the work, so I rarely have to help any employees troubleshoot. The initial setup was also very easy.

**¿Qué es lo que no le gusta de Wellhub?**

The only issue we have had is with tiers of existing gyms. We have an employee who has a higher tier at Planet Fitness and we weren't able to help her use Wellhub in its place.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellhub supports our employees' wellness by enabling gym access and apps like Headspace and Strava for mental and physical health. It's user-friendly, with easy app access and smooth login, minimizing troubleshooting needs.

**Official Response from Isadora from Wellhub:**

> Hi Colleen! Thanks for being a part of our community and sharing your thoughts.

We're thrilled that Wellhub has been so effortless to set up and use! It’s great to hear that the smooth login processes and access to partner apps are saving you time and minimizing the need to troubleshoot for your employees.

We completely understand the challenge you encountered regarding matching specific gym membership tiers. We appreciate you bringing this to our attention. We are constantly working closely with our partners to improve how our network aligns with existing memberships and to enhance the overall flexibility of our plans for all users.

If you or your team ever need help navigating specific gym options or plan tiers in the future, Please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp).

  ### 14. Impulsa el compromiso de los empleados con opciones de bienestar sin esfuerzo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noelia M. | HR Business Partner, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** April 25, 2026

**¿Qué es lo que más le gusta de Wellhub?**

Me gusta lo fácil que es para los empleados acceder a una amplia variedad de opciones de bienestar. La flexibilidad realmente me llama la atención; los empleados pueden elegir lo que se adapta a su horario y estilo de vida, y es fácil de gestionar. Esta flexibilidad elimina fricciones ya que los empleados no tienen que buscar o comprometerse con una sola opción, y esa personalización se traduce en un mayor compromiso. Es un beneficio que realmente se utiliza. La configuración inicial de Wellhub fue súper fácil, ¡y el servicio al cliente fue excelente!

**¿Qué es lo que no le gusta de Wellhub?**

Quizás se podrían mejorar los informes y análisis, y tal vez las herramientas de comunicación como los empujones integrados, las campañas y los recordatorios.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellhub simplifica la experiencia del empleado, mejorando el compromiso y apoyando equipos más saludables y productivos. Proporciona fácil acceso a opciones de bienestar y flexibilidad, eliminando fricciones y personalizando beneficios que realmente se utilizan.

**Official Response from Isadora from Wellhub:**

> ¡Muchas gracias por tomarse el tiempo de compartir su experiencia en G2! Estamos encantados de saber que Wellhub está facilitando a sus empleados priorizar su bienestar y que la flexibilidad está impulsando el compromiso en su equipo.

También apreciamos sinceramente sus comentarios constructivos sobre los informes, análisis y herramientas de comunicación integradas. Siempre estamos buscando maneras de hacer que la experiencia del administrador sea tan fluida y efectiva como la experiencia del usuario, por lo que su opinión es increíblemente valiosa.

¡Gracias por elegir Wellhub para apoyar la salud y productividad de su equipo! Si alguna vez tiene más sugerencias o necesita asistencia, no dude en comunicarse con nosotros a través de nuestro Centro de Ayuda en https://helpcenter.gympass.com/en-us. ¡Estamos aquí para apoyarlo!

  ### 15. Wide Gym Options, Needs Stable Pricing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jazmin L. | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like that Wellhub provides a discounted rate for different gyms and classes, and also offers a variety of classes and gyms to choose from, which is great for employee benefits. It's a convenient way to access a wide range of wellness options.

**¿Qué es lo que no le gusta de Wellhub?**

I don't like that Wellhub changes the pricing several times throughout the year. It doesn't seem a bit stable. Also, there are not a lot of variety of options plans and pricing to choose from as an employer when we're setting the plans for the employees.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

We use Wellhub for employee benefits, allowing employees to access thousands of gyms at a discounted rate and providing a variety of services with a single subscription.

**Official Response from Isadora from Wellhub:**

> Hi Jazmin! Thank you so much for the feedback. We’re glad to hear that you’re enjoying our wide partner network and that Wellhub is providing such a convenient benefit for your team!

We hear your concerns regarding pricing stability and the variety of plan options for employers. To ensure we provide a comprehensive wellness experience, we are constantly expanding our network with premium gyms, studios, and partner apps for nutrition, sleep, and mental health support. We try to keep our rates as steady as possible, only making occasional adjustments to ensure we can continue offering your team the best quality gyms and wellness apps.

If you have any questions or would like to discuss the best plan for your team, please reach out to our Help Center (https://helpcenter.gympass.com/en-us/contact) or send us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re here to support you!

  ### 16. Easy Gym Access and Premium Apps, but Limited Gym Coverage and Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mandi H. | Employment Specialist, Empresa (> 1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

the ease of use for gym network access and the premium apps

**¿Qué es lo que no le gusta de Wellhub?**

there are some major gyms in the area that have not joined wellhub.  sometimes it can be hard to express the value of wellhub to employees if they are just looking at the cost as the one gym that they go to and seeing that the price is the same to have wellhub vs. a direct gym membership.  There is also the lack of being able to talk to a real person when you have an issue with your account.  Employees have expressed frustration with this.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

providing a robust wellness benefit that can be accessed by employees and their household members.

**Official Response from Isadora from Wellhub:**

> Hi Mandi! Thank you so much for sharing your feedback with us.
We’re thrilled to hear that you and your employees are enjoying the wide variety of partners available on the app! We appreciate your comments regarding our support as we are continuously working to improve our services to provide a more enjoyable and seamless experience for all our users.

It’s also worth noting that Wellhub offers access to a massive network of apps, studios, and gyms for one price offering much more flexibility than a traditional single membership. Whether you’re at home or traveling across the country, you can take your wellness routine with you! If there is a favorite local partner not yet in our network, we encourage you and your team to refer them directly through the app. Our team will reach out to them to try and make it happen.

If you need any guidance on how to refer a partner or have other questions, please reach out via the Help Center at https://helpcenter.gympass.com/en-us. or our social media channels on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always ready to help!

  ### 17. Support and Billing Confusion Overshadow a Promising Multi-Gym Benefit

**Rating:** 2.5/5.0 stars

**Reviewed by:** Usuario verificado en Gestión de organizaciones sin fines de lucro | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

It's nice to be able to go to multiple gyms/studios without having to sign up with each one individually. It's also nice that you can use it anywhere and are not limited to a certain area. The included apps are also convenient as they are easy to access and there are a lot to pick from. Considering everything you receive from Wellhub, it is definitely worth the price. It's also easy to navigate through the app and I have not had any issues with app glitches or lag.

**¿Qué es lo que no le gusta de Wellhub?**

Unfortunately, there were some discrepancies with what we expected from the Wellhub sales rep we worked with and when we finally got access to our admin portal. We had issues with our subsidy amounts since there was an update on the Wellhub end that multiple support people somehow were not able to figure out. As we continued working with Wellhub, there were more things that we did not expect, like the understanding of different types of plans and payments. We were told that the invoicing would "make sense" once we got access to our reports, but then learned that we are charged for employees who sign up even if they are active just for 1 day in the billing cycle. I've had the same support rep tell me contradicting information. As nice as our sales person was, it seems like he did not know the product well enough to give us an accurate view of what things would be like once we actually signed up. And on a personal level, I cancelled my Wellhub subscription as a user because there were no convenient options near me. I had a few other employees who did not have options nearby that would make Wellhub a convenient benefit.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

It is providing our employees with a physical health benefit that extends more from our offering of an on-site gym since most of our employees work in a hybrid work situation.

**Official Response from Isadora from Wellhub:**

> Hi there, thank you for sharing your honest experience. We’re glad your team is enjoying the app, and we hear your frustration regarding the transition from sales to implementation. We know how stressful it is to navigate communication gaps around invoicing and subsidies, and we’re working to ensure our onboarding process is much clearer moving forward.

Regarding network coverage, we’d love to help bring your favorite gyms to Wellhub! You can refer them directly in the app by going to your Profile, tapping the Settings gear, then Account, and selecting 'Refer partner.' We genuinely want to make sure you feel supported, so please reach out! We’d love the chance to help clear up any lingering concerns. You can find us at our Help Center [https://helpcenter.gympass.com/en-us] or DM us on Instagram @wellhub or Twitter/X @wellhubhelp. We’re here for you!

  ### 18. Flexibility and Accessibility Triumph

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie B. | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like that I can use Wellhub wherever I go because I travel so often and I'm not limited to just where I currently live. The initial setup was pretty easy too.

**¿Qué es lo que no le gusta de Wellhub?**

There are some studios or apps that I have been recommending that Wellhub hasn't been able to close a deal on, especially as someone who is pregnant. My choices are sometimes limited, and I feel like that isn't fully seen through on Wellhub.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

With Wellhub, I don't have to choose just one workout place. I can explore all my favorite gyms and studios without being limited to my current location, perfect for my frequent travels.

**Official Response from Isadora from Wellhub:**

> Thank you for your feedback, Valerie! We’re so happy to hear that Wellhub’s flexibility makes staying active easier for you, especially with your frequent travels. We also want to extend a huge congratulations on your pregnancy! 

While we work on expanding our physical studio partnerships, we’d love to help you find more tailored options within your current plan. Since you have specific studios in mind, please keep those referrals coming! You can do this directly in the app by going to Profile > Settings > Refer a partner. 

If you’d like recommendations for specific prenatal apps or studios in the cities you visit most, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp) so we can support you further!

  ### 19. Empowering Employee Wellness with Flexibility

**Rating:** 3.5/5.0 stars

**Reviewed by:** Monica S. | Head Of Human Resources, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like the ability to change plans and add dependents or family members to Wellhub. It ensures that when we offer this benefit, we can include the family aspect, making our employees feel included and seen. The initial setup was also fairly easy.

**¿Qué es lo que no le gusta de Wellhub?**

I think the most basic package includes gyms that are only $10 a month. They could get that for cheaper if they just sign up as a one off.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

I use Wellhub to offer wellness options in our benefits package, including gyms, classes, and apps. It allows changing plans and adding family members, making sure our employees feel included and seen.

**Official Response from Isadora from Wellhub:**

> Hi Monica! Thanks so much for sharing your thoughts. We’re thrilled to hear that our flexible plans and family member options are making your team feel more included, that’s exactly what we love to see!  

We totally hear you regarding the basic plan. Our goal with the entry-level tiers is to offer a complete wellness ecosystem in one place, including apps, habit tracking, and digital resources that you wouldn't usually get with a standard gym membership. 

We’re always looking for ways to improve our partnerships and ensure we’re delivering the best value across all plans. If you have any questions, feel free to check our Help Center or drop us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re always here to help!

  ### 20. Amplía el Bienestar de los Empleados con Facilidad

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mar F. | Payroll and Benefits Specialist, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 11, 2026

**¿Qué es lo que más le gusta de Wellhub?**

Me gusta poder acceder no solo a un centro y no solo en una misma ciudad. Wellhub permite a nuestros empleados poder ir a 100 cerca de sus áreas de interés y realizar actividades distintas, desde ir a su gimnasio hasta apuntarse a una clase de pilates. Además, su configuración inicial fue sencilla.

**¿Qué es lo que no le gusta de Wellhub?**

La aplicación es muy amigable para el usuario, pero no siempre tanto para el administrador.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Permite a la gente acceder a múltiples experiencias de bienestar en una plataforma única. Nuestros empleados pueden realizar actividades distintas, como ir al gimnasio o clases de pilates, cerca de sus intereses.

**Official Response from Isadora from Wellhub:**

> Hi Mar, thank you for sharing your experience. We are glad that Wellhub’s flexible network is bringing value to your employees.

We appreciate your feedback regarding the Administrator's platform's functionality. We always aim to provide a seamless app experience for both our users and HR administrators! 

If you have any questions, please feel free to reach out to us at our Help Center (https://helpcenter.gympass.com/en-us/contact?form-id=companies) or drop us a DM on Instagram @wellhub or Twitter/X @wellhubhelp. We're here to help!

  ### 21. Perfect for Travelers, Easy Gym Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael F. | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like that Wellhub allows me to go to different gyms without committing to just one, and I appreciate its coverage and availability in multiple cities. As someone who travels a lot, this is really great because I can go to the gym wherever I am. Also, the initial setup was very easy.

**¿Qué es lo que no le gusta de Wellhub?**

Nothing

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

I use Wellhub to access various gyms in New York City without committing to just one. I like its availability in multiple cities, making it convenient for me to work out when I travel.

**Official Response from Isadora from Wellhub:**

> Thanks for your review, Michael! We are delighted to hear that Wellhub is the perfect travel companion for your trips. We know how tough it can be to maintain a fitness routine while on the road, so providing you with 'home gym' convenience in multiple cities is exactly what we aim for!

If your travels ever take you abroad, many of our plans even support international check-ins in 13 different countries! Simply open the app when you land, and it will automatically update to show you the best local gyms and studios available in your destination.

We’re happy to have you moving with us! If you ever need help finding a gym in a new city or have any questions, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp).

  ### 22. Wide Variety of Gyms, Studios, and Apps—Easy to Switch Up Your Fitness Routine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Usuario verificado en Práctica jurídica | Empresa (> 1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

The best thing about Wellhub is the wide variety of access employees have to apps, gyms, and fitness studios. I like that most fitness studio classes are unlimited and that I have options to switch up my fitness routine without paying for extra memberships.

**¿Qué es lo que no le gusta de Wellhub?**

I wish the app were more user-friendly. Sometimes it's hard to look up gyms / fitness studios in the search bar and navigate to finding classes. Also, it would be nice to read other clients' reviews on classes/gyms, rather than just seeing the ratings.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

The app allows employees to explore a variety of wellness options under one platform. This benefits Baker Botts because Wellhub provides a range of health and well-being benefits to employees, based on their interests.

**Official Response from Isadora from Wellhub:**

> We are thrilled to hear that you’re enjoying the variety of gyms, studios, and apps available through Wellhub! 

We also appreciate your constructive feedback regarding the app experience. We actually recently updated our partner pages to include full written reviews from other members, so you can now read detailed feedback alongside the star ratings! We're also grateful for your honest feedback regarding the search area in our app. We are always looking for ways to make our interface more intuitive, and your comments help our product team prioritize future improvements.

If you ever need help navigating the app or finding a specific studio, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always here to help!

  ### 23. Flexible Daily Gym & Class Access With Plenty of Options

**Rating:** 4.5/5.0 stars

**Reviewed by:** Usuario verificado en Marketing y publicidad | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I really like that I can go to a fitness class or the gym once a day, instead of having it put on points. I also like all the options I get.

**¿Qué es lo que no le gusta de Wellhub?**

I don’t like that there’s a cancellation fee even for the very first class. I feel there should be at least one chance given each month, especially considering the fee we already pay for the subscription.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Being able to work out at multiple locations, rather than needing multiple subscriptions, is really convenient.

**Official Response from Isadora from Wellhub:**

> Hello! Thanks for sharing your experience.

We’re thrilled that the daily access without a points system and the convenience of visiting multiple locations are working so well for you.

We also appreciate your honest feedback regarding cancellation fees. While these are currently in place to help our gym and studio partners manage class capacity, please know we take your input seriously. We are constantly evaluating our policies and evolving the platform to ensure the best possible user experience.

If you have any questions or need further assistance, please feel free to reach out via our Help Center at https://helpcenter.gympass.com/en-us.

  ### 24. Cost-Effective Gym Access for Employee Wellness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvette S. | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like that we offer the bronze membership for employees, which allows them access to many gyms for free. This saves them money and motivates them to go to the gym, playing a big part in staying healthy. Many employees seem to utilize its benefits for the gym and are grateful for it. The initial setup of Wellhub was easy.

**¿Qué es lo que no le gusta de Wellhub?**

N/A

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

I like offering the bronze membership for employees, allowing free gym access. It saves them money and motivates them to stay healthy.

**Official Response from Isadora from Wellhub:**

> Hi Yvette! Thank you for the fantastic review!

We are so glad to hear that the initial setup was easy for you and that the Bronze membership is a hit with your team.  Motivating employees to stay healthy while saving them money is exactly the kind of value we strive to deliver every day.

We appreciate your partnership in prioritizing employee wellness! Should you or your team ever need anything, please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp).

  ### 25. User-Friendly Gym Access Despite Setup Hurdles

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elie T. | Senior Associate, H&amp;B Lead Consultant, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like that Wellhub provides employees with more affordable access to local gyms. It's easy to use and access for employees nationwide.

**¿Qué es lo que no le gusta de Wellhub?**

The onboarding process was not smooth. I encountered a lot of errors when switching from the Sequoia bundle to a direct contract. The onboarding team was also slow to respond and wasn't very knowledgeable with the issues.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

I use Wellhub to provide employees with more affordable access to local gyms. It's easy for employees nationwide to use and access.

**Official Response from Isadora from Wellhub:**

> Thank you for your feedback and for choosing Wellhub to support your team’s wellness journey, Elie! We’re so glad to hear that your employees are enjoying affordable, easy access to gyms nationwide.

We sincerely apologize for the hurdles you faced during your onboarding and the transition from the Sequoia bundle. We strive for a seamless setup process, and it’s clear we missed the mark with the errors and communication delays you experienced. We will certainly take your feedback into consideration to ensure that technical transitions of this nature are much smoother for our HR partners, and we truly appreciate your patience as we navigate these improvements together.

Please rest assured that any miscommunications have now been resolved. Please don’t hesitate to contact us through our Help Center if you have any further questions. You can also DM us on Instagram (@wellhub) or X/Twitter (@Wellhubhelp) so we can look into this for you immediately.

  ### 26. Amazing option for employee wellness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe B. | Director of Human Resources, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

The number of location options, even on the lowest tier is amazing.

**¿Qué es lo que no le gusta de Wellhub?**

The wellhub app could b a bit more user friendly in the search area.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellhub allows users options on gyms they can go to, and is especially helpful when traveling

**Official Response from Isadora from Wellhub:**

> Thank you so much for sharing your experience with us, Joe. We are thrilled to hear that you’re enjoying the variety of locations available on your plan and that Wellhub has been a helpful companion during your travels! 

We also appreciate your honest feedback regarding the search area in our app. We are always looking for ways to make our interface more intuitive, and your comments help our product team prioritize future improvements.

If you have any specific suggestions on how we can improve the search feature or if you need help with anything else, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re here to help!

  ### 27. Great Variety of Gyms and an Easy-to-Navigate App

**Rating:** 4.0/5.0 stars

**Reviewed by:** Usuario verificado en Gestión de organizaciones sin fines de lucro | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

Good variety of gyms/studios available. App is easy to navigate. The app partnerships are also great.

**¿Qué es lo que no le gusta de Wellhub?**

Missing 1 check in and not being able to book additional classes for the rest of the month seems a bit harsh. There should at least be a 1 miss option to account for emergencies or unexpected changes to plans.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Gives me variety in my fitness routine

**Official Response from Isadora from Wellhub:**

> Hi there! Thank you so much for sharing your feedback. We’re thrilled to hear that you’re enjoying our variety of partners and finding the app easy to navigate!

We understand the frustration surrounding the late cancellation and no-show policy. We want to clarify that even if a cancellation or no-show occurs outside of the allowed window, you can still stay active with Wellhub! You are always welcome to visit walk-in partners or, if you prefer, you can pay a recovery fee to restore your booking access immediately.

Also, please keep in mind that if a partner cancels a class or you have an emergency that prevents you from attending, we encourage you to reach out to us via the Help Center or our social media channels so we can assist you.

If you need any guidance on how to refer a partner or have other questions, please reach out via the Help Center at https://helpcenter.gympass.com/en-us. or our social media channels on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always ready to help!

  ### 28. Wellhub has completely put the WELL in how my workdays are going!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Usuario verificado en Seguros | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I love how it encourages me to incorporate fitness and wellness into my life in a positive way that aligns with my work schedule.  It is a wonderful benefit with many offerings that help me meet fitness goals.

**¿Qué es lo que no le gusta de Wellhub?**

Sometimes I forget to use it as often as I should.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

It is providing fitness outlets and suggestions that encourage me to pursue them.

**Official Response from Isadora from Wellhub:**

> Putting the 'WELL' in your workday is exactly what we aim for! It’s wonderful to hear that Wellhub is providing you with the outlets and motivation you need to meet your fitness goals while balancing a busy work schedule. 

A great way to stay consistent is to explore our Wellhub Challenges in the app, where you can join fun activities with your colleagues to keep the motivation high. Don't forget to enable push notifications in your settings so we can send you a little 'well-being nudge' to help you stay on track!

We’re so happy to have you as part of our community. If you ever want tips on how to maximize your plan or need help setting up a partner app, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp)

  ### 29. Wellhub: Easy to Use with a Great Selection of Health Resources

**Rating:** 5.0/5.0 stars

**Reviewed by:** Usuario verificado en Práctica médica | Pequeña Empresa (50 o menos empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

Wellhub is easy to use and has a large selection of health resources available at every tier of product.

**¿Qué es lo que no le gusta de Wellhub?**

App takes too long to launch and I feel soups always launch to the check-in page.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Employee wellness is always a challenge. Wellhub is affordable and provides products/services to our employees that are useful and able to be tracked through dashboard metrics.

**Official Response from Isadora from Wellhub:**

> Hello! Thanks for being a part of our community and leaving your feedback. It’s wonderful to hear that you are finding the platform easy to use and that our dashboard metrics are helping you track the value of the health resources across your tiers.

We also value your honest input regarding the app's launch time and the default check-in screen. We understand how important a fast, frictionless experience is, and we are actively working on technical enhancements to optimize app performance and improve the user interface.

If you have any further suggestions or need help with your account, please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp).

  ### 30. Gran flexibilidad y mapa del gimnasio, pero los precios parecen impredecibles

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jaclyn A. | Associate Case Manager, Pequeña Empresa (50 o menos empleados)

**Reviewed Date:** April 29, 2026

**¿Qué es lo que más le gusta de Wellhub?**

Me gusta que puedo ir a diferentes gimnasios dependiendo de dónde estoy, y que hay un mapa que muestra todos los gimnasios disponibles.

**¿Qué es lo que no le gusta de Wellhub?**

El precio parece subir inesperadamente cada año, y a veces las tarifas del propio gimnasio son más baratas que las de Wellhub.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Me permite disfrutar de los beneficios fuera del trabajo, y es una ventaja realmente genial tenerla.

**Official Response from Isadora from Wellhub:**

> Hello, Jaclyn! Thanks for your feedback and for being a part of our community.

Our plan prices are occasionally updated to ensure we can keep expanding our network with the best gyms, studios, and wellness apps worldwide. If you have any specific questions about your plan or need help navigating these options, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you.

Thank you for sharing your perspective here at G2!

  ### 31. Easy Access to Multiple Gyms and Apps

**Rating:** 4.5/5.0 stars

**Reviewed by:** Usuario verificado en Bienes Raíces | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 18, 2026

**¿Qué es lo que más le gusta de Wellhub?**

I like having access to multiple different gyms and applications.

**¿Qué es lo que no le gusta de Wellhub?**

The set up for other countries is not as smooth as it could be.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellhub helps us provide a wellness benefit that gives employees the flexibility to choose the platform or gym they prefer.

**Official Response from Isadora from Wellhub:**

> Hey there! Thanks for taking the time to leave a review. It's great to know your team is loving the flexibility of our network.

We’d love to learn a bit more about your experience with the international setup so we can best support you. To help us clarify the issue, are you experiencing technical difficulties with international check-ins, or do you need assistance with the onboarding framework for your global offices?

Please reach out to us at our Help Center (https://helpcenter.gympass.com/en-us) or drop us a DM on Instagram @wellhub or Twitter/X @wellhubhelp so we can look into this together. We're here to help!

  ### 32. Benefits Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Usuario verificado en Gestión de organizaciones sin fines de lucro | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

The variety of options and the ability to try different classes

**¿Qué es lo que no le gusta de Wellhub?**

If you forget to check in, you get locked out. There are times I checked in with the gym and forgot

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Making it easier to commit to a fitness regimen and making it more accessible

**Official Response from Isadora from Wellhub:**

> Thank you for sharing your experience! We’re so happy to hear that Wellhub is helping you commit to your fitness regimen and that you’re enjoying the variety of classes available. 

We completely understand that life gets busy and it can be easy to forget that extra step in the app, especially if you’ve already checked in at the gym’s front desk. To ensure our partners are fairly compensated and class spots are managed correctly, our system counts a missed check-in as a 'no-show,' which can temporarily pause booking access. A great tip to avoid this is to enable push notifications in your Wellhub app—we’ll send you a friendly reminder to check in right before your class starts! Don't worry, even if you miss a booking, you can still access gyms that don’t require reservations or use our partner apps while you wait for your booking access to reset on the 1st of the month.

If you ever feel a lockout happened due to a technical error, or if you need help with a specific booking,  please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp) so we can look into it for you!

  ### 33. Great in Larger Metro Areas, Awesome Depending on Level of Coverage

**Rating:** 2.0/5.0 stars

**Reviewed by:** Usuario verificado en Software de Computadora | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

The ability for my team members to access gyms without membership -- to supplement our social + wellness stipend.

**¿Qué es lo que no le gusta de Wellhub?**

Some smaller areas have less access to gyms, not ideal for a fully dispersed organization, especially if there are tax implications to employees.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellness access.

**Official Response from Isadora from Wellhub:**

> Thank you so much for sharing your feedback! We’re thrilled to hear that Wellhub is helping your team access a wide range of wellness options and simplifying your social and wellness stipends. 

We are constantly expanding our partner network to ensure that even the most dispersed teams have great options, no matter where they are located. Regarding the tax side of things, we know how important clarity is for HR teams and employees—while tax treatment can vary by region and company structure, we provide resources in our Help Center to help navigate these details. We’re committed to making Wellhub a seamless experience for every employee!

If you’d like us to look into specific areas for expansion or have more questions, please don’t hesitate to contact us through our Help Center. You can also DM us on Instagram (@wellhub) or X/Twitter (@Wellhubhelp) so we can assist you further.

  ### 34. Many Gym Access Options with an Easy-to-Use App

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jordan M. | Human Resources Assistant, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

that there is many options for gym access.. and that its app is very easy to use

**¿Qué es lo que no le gusta de Wellhub?**

that there are to many tiers / memebership

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

it makes it easier for me to access various gyms while I'm on the move

**Official Response from Isadora from Wellhub:**

> Jordan, we’re so glad to hear that you’re finding the Wellhub app easy to use and that it’s making it simpler for you to stay active while on the move! 

We also appreciate your honest feedback regarding the number of membership tiers. We offer multiple plans—ranging from our Digital options to our more premium tiers—to ensure that every user can find a price point and a level of access that specifically fits their needs and budget. We want to make sure you’re only paying for the level of access you actually use! You can always use the 'Explore' tab in the app to filter by your current plan to see exactly what’s included and make your experience feel a bit more streamlined.

If you ever need help choosing the best plan for your routine or have more questions, please don’t hesitate to contact us through our Help Center. You can also DM us on Instagram (@wellhub) or X/Twitter (@Wellhubhelp)!

  ### 35. Easy to Use, Great Membership Rates, and Nationwide Gym Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Usuario verificado en Producción de Alimentos | Empresa (> 1000 empleados)

**Reviewed Date:** May 04, 2026

**¿Qué es lo que más le gusta de Wellhub?**

The easiness of use and great membership rates. I like that you can use it at many gyms accross the country.

**¿Qué es lo que no le gusta de Wellhub?**

NI like everything about Wellhub. Nothing bad comes to mind.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

It makes me committed to my workout routine

**Official Response from Isadora from Wellhub:**

> Thank you so much for the 5-star review! We’re thrilled to hear that our nationwide access and membership rates are making your fitness journey smoother.

It’s incredibly rewarding to know that Wellhub is helping you stay committed to your goals. We especially loved hearing that 'nothing bad comes to mind', that’s the best compliment we could receive!  Thank you for choosing Wellhub to support your health and fitness journey! 

If you ever have suggestions or need assistance, please feel free to reach out to us via our Help Center at https://helpcenter.gympass.com/en-us. 

We’re here to support you every step of the way!

  ### 36. Great Gym Options, But Unpredictable Pricing and Pushy Sales Around Changes

**Rating:** 2.5/5.0 stars

**Reviewed by:** Usuario verificado en Atención hospitalaria y sanitaria | Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

variety of options, ability to request gyms to be added

**¿Qué es lo que no le gusta de Wellhub?**

the price is always changing which is a disappointment. too much of a sales attitude to changes and cancelations

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

wellness accessibility

**Official Response from Isadora from Wellhub:**

> Hi there! Thank you so much for your feedback. We’re thrilled to hear that you’re enjoying the app features and the wide variety of partners in our network!

We hear your concerns regarding the price change. To ensure you continue to enjoy a comprehensive wellness experience, we’re always expanding both the quantity and quality of partners available for your use. From access to premium gyms and studios to specialized mental health support.

We always aim to communicate any pricing updates to our users in advance so there are no surprises!

If you have any questions or need help deciding which plan tier is the best fit for your routine, please reach out to our Help Center or send us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re here to support you!

  ### 37. Un gimnasio flexible donde lo necesites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edson C. | Developer Support Engineer, Tecnología de la información y servicios, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 15, 2025

**¿Qué es lo que más le gusta de Wellhub?**

Me encanta la flexibilidad que ofrece Wellhub. Me da acceso a una amplia variedad de gimnasios. Puedo ir a un gimnasio incluso cuando viajo y puedo elegir el gimnasio adecuado según mi entrenamiento. La interfaz de la aplicación es limpia y fácil de navegar. Solo necesité una vez el soporte al cliente para aclarar una duda y fueron muy rápidos. Lo uso de lunes a viernes. La integración con otras plataformas funciona muy bien. También pude llevar a un amigo conmigo.

**¿Qué es lo que no le gusta de Wellhub?**

Algunos gimnasios tienen franjas horarias limitadas o disponibilidad dependiendo de tu plan, lo cual puede ser frustrante durante las horas pico. Y a veces me gustaría ir dos veces al día al gimnasio, como hacer cardio por la mañana y entrenar por la tarde, pero solo me permite una vez. La implementación no fue muy larga, pero tal vez podría ser un poco más fácil usando el inicio de sesión de Google.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Resuelve el problema del acceso al gimnasio y al bienestar siendo demasiado rígido y caro. Puedo explorar diferentes actividades.

  ### 38. Great Digital Platform—Excited to See Wellhub Grow Partnerships in Canada

**Rating:** 4.0/5.0 stars

**Reviewed by:** Usuario verificado en Consultoría | Empresa (> 1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

The digital platform - Wellhub still needs to establish value add partnerships in Canada

**¿Qué es lo que no le gusta de Wellhub?**

Wellhub needs to add more partnerships to their network in Canada

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Increasing access to health and wellbeing platforms

**Official Response from Isadora from Wellhub:**

> Hi there! Thank you for leaving your review.

We love hearing that our digital platform is increasing your access to health and wellbeing resources!

We completely understand your feedback regarding our network in Canada. Expanding our presence and adding more high-value partnerships across different regions is a top priority for us. Please know we take this seriously and are actively working to grow our Canadian network to bring you even more options in the near future.

If there are specific gyms, studios, or apps you'd love to see added to your area, know that you can refer them to us directly through the app!

Please reach out to our Help Center (https://helpcenter.gympass.com/en-ca) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp) in case you're ever in need of assistance.

  ### 39. Lifetime Flexibility to Visit Multiple Gyms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Usuario verificado en Petróleo y energía | Empresa (> 1000 empleados)

**Reviewed Date:** May 08, 2026

**¿Qué es lo que más le gusta de Wellhub?**

Flexibility to go to multiple gyms. Lifetime.

**¿Qué es lo que no le gusta de Wellhub?**

Some employees had difficulty with the sign in process.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Wellness, workforce health.

**Official Response from Isadora from Wellhub:**

> Hi there! Thank you for taking the time to leave a review. We love hearing that the flexibility to visit multiple gyms is successfully supporting your workforce's health and wellness goals!

We also appreciate you noting that some employees experienced difficulty with the initial sign-in process. We know that a smooth onboarding experience is crucial, and we are constantly evaluating our login procedures to make them as effortless as possible for all users.

If your team ever needs immediate assistance with getting signed in, please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp).

  ### 40. NO utilices Gympass (WellHub) si tienes hijos, Y te quitarán el dinero sin resolución.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Heather B. | Manager of Commercialization, Logística y cadena de suministro, Empresa (> 1000 empleados)

**Reviewed Date:** May 03, 2024

**¿Qué es lo que más le gusta de Wellhub?**

No pude usar el servicio, aunque pagué por él.

**¿Qué es lo que no le gusta de Wellhub?**

Fui miembro del club Lifetime Fitness para mi familia, pero cambié a Gympass (Wellhub) porque estaba recibiendo este beneficio a través del trabajo. Pagué $99 por cada niño, pero Gympass no es aceptado en Lifetime, así que mis hijos nunca pudieron usarlo.

Gympass solo tiene atención al cliente por correo electrónico, así que envié un correo electrónico al servicio de atención al cliente y pedí un reembolso completo para mí y todos mis hijos. Admitieron que su servicio no es como se anuncia, pero no han ofrecido un reembolso completo. Gasté $600 en este servicio y fue un puro desperdicio de dinero.

Esta empresa va a salir a bolsa, y hay mucho trabajo por hacer en este negocio para que sea viable.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Ninguno

  ### 41. Aplicación terrible, mal servicio al cliente, roba tu dinero.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Emily S. | Member, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** February 20, 2024

**¿Qué es lo que más le gusta de Wellhub?**

Tienen mejor disponibilidad de clases que otras aplicaciones.

**¿Qué es lo que no le gusta de Wellhub?**

Gympass tiene la aplicación más poco intuitiva y el servicio al cliente más atroz.

Servicio al Cliente: No hay forma de hablar con alguien por teléfono, su correo de soporte está fuera de servicio, y sus agentes de chat solo saben copiar y pegar de sus libros de políticas. No son útiles para los nuevos clientes.

La aplicación: La mitad de los enlaces en la aplicación te llevan fuera de la aplicación a tu navegador móvil - no es realmente una experiencia de aplicación.

Experiencia de Usuario: No uses Gympass si tomas clases en el gimnasio - quédate con ClassPass. Te requieren registrarte por separado en su aplicación y en el gimnasio - si olvidas registrarte en su aplicación, pero aún así te presentas a la clase, te penalizarán y te impedirán usar tu membresía.

En general, Gympass es una estafa que solo intenta quitarte el dinero sin permitirte realmente usar los servicios por los que pagas - ¡Quédate con ClassPass!

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Me permite tomar más clases que una membresía de classpass;

**Official Response from Isadora from Wellhub:**

> Su opinión desempeña un papel vital en nuestros esfuerzos continuos por mejorar la experiencia de la aplicación, y lo apreciamos profundamente. Parece que nuestro equipo de atención al cliente ha abordado su problema, y debería haber recibido un correo electrónico con información adicional. Esperamos haber podido ayudarle. ¡Gracias!

  ### 42. Gran experiencia usando Gympass.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gonzalo P. | People Operations Specialist, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** August 23, 2023

**¿Qué es lo que más le gusta de Wellhub?**

Las ventajas de tener Gympass son la oportunidad de usar diferentes instalaciones alrededor de mi hogar, al mismo tiempo esto me da la oportunidad de explorar diferentes tipos de actividades desde un gimnasio, hasta una piscina profesional y un spa.

**¿Qué es lo que no le gusta de Wellhub?**

El único inconveniente que he encontrado hasta ahora fue no poder encontrar tantas instalaciones en ciertas áreas de la ciudad donde resido. Si te mudas al centro de la ciudad, por ejemplo, no encontrarás tantos lugares a los que asistir.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Estoy ahorrando casi 20 euros al mes considerando la tarifa del gimnasio al que voy. Tengo muchas opciones en cuanto a actividades, en comparación con ir a un gimnasio regular.

**Official Response from Isadora from Wellhub:**

> Estamos muy contentos de saber que estás teniendo una gran experiencia con Gympass. Nos esforzamos por expandir nuestra red para ofrecerte aún más opciones para tu viaje de bienestar, así que no dudes en referir gimnasios y estudios que te gustaría ver asociados con Gympass enviándonos los detalles aquí https://www.gympass.com/us/gym_referrals/new y nuestro equipo se pondrá en contacto con ellos. ¡Muchas gracias por tu increíble reseña, Gonzalo! ☺️

  ### 43. ¡Altamente recomendado!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kartik D. | Pequeña Empresa (50 o menos empleados)

**Reviewed Date:** June 12, 2023

**¿Qué es lo que más le gusta de Wellhub?**

El servicio al cliente de Gympass es increíble; las personas son útiles para ayudar con mis problemas e inconvenientes. Recomendaría Gympass a cualquiera que se lo ofrezcan a través de su empresa porque su apoyo corporativo es muy bueno.

Estoy agradecido con el equipo de Gympass por ayudarme y hacer mi experiencia maravillosa con Gympass.

**¿Qué es lo que no le gusta de Wellhub?**

Lo único que no me gustó de Gypass fue su aumento de precio. Aumentaron los precios hace algún tiempo en un 20 por ciento sin previo aviso.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Gympass es una plataforma que ayuda a las empresas a mejorar sus programas de bienestar corporativo al proporcionar acceso a una amplia red de instalaciones de fitness y servicios de bienestar. Estas iniciativas fomentan un sentido de camaradería y competencia saludable entre compañeros de trabajo, promoviendo la construcción de equipos y una mayor participación en actividades de bienestar.

**Official Response from Isadora from Wellhub:**

> Nos alegra saber que nuestro servicio de atención al cliente le brindó un servicio excelente. Tenga en cuenta que recientemente actualizamos nuestros precios para seguir ofreciendo las mejores opciones de bienestar para nuestros usuarios mientras apoyamos de manera justa a nuestros socios. También enviamos notificaciones por correo electrónico con anticipación sobre cualquier cambio en el plan o la red que pueda afectarle, así que contáctenos en https://help.gympass.com/hc/en-us/requests/new si no está recibiendo ninguna. Lo investigaremos por usted.

  ### 44. Reseña de Gympass

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shirley  T. | Empresa (> 1000 empleados)

**Reviewed Date:** June 08, 2023

**¿Qué es lo que más le gusta de Wellhub?**

El hecho de que puedo ir a varios gimnasios por un precio razonable con el pase de gimnasio. Las opciones de gimnasios no son tan buenas, pero al menos hay un par de opciones que puedo elegir.

**¿Qué es lo que no le gusta de Wellhub?**

No hay muchas opciones diversas. Por ejemplo, nada para Pilates. Cuando voy a 24 Hour Fitness porque tengo un pase de gimnasio, me hacen llenar un formulario largo cada vez. Así que ese proceso de intervención es molesto.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Me permite ir al gimnasio por un precio razonable. Trabajo muchas horas al día y es agradable poder ir al gimnasio.

**Official Response from Isadora from Wellhub:**

> Hola Shirley, muchas gracias por tu reseña. Estaríamos encantados de ayudarte a explorar gimnasios o estudios disponibles cerca de ti, así que no dudes en enviarnos un mensaje a https://help.gympass.com/hc/en-us/requests/new, o también puedes referir cualquier gimnasio que te gustaría ver asociado con Gympass a través de este enlace https://www.gympass.com/us/gym_referrals/new. ¡Gracias!

  ### 45. Mantente activo y descubre nuevas experiencias de fitness.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fred W. | Xborder eCommerce Advisor, Logística y cadena de suministro, Pequeña Empresa (50 o menos empleados)

**Reviewed Date:** September 30, 2023

**¿Qué es lo que más le gusta de Wellhub?**

Gympass ofrece conveniencia y una selección diversa de gimnasios y estudios. Es una forma de explorar opciones de fitness y descubrir nuevos favoritos. Gympass valora la retroalimentación de los usuarios y se esfuerza continuamente por mejorar sus servicios.

**¿Qué es lo que no le gusta de Wellhub?**

La disponibilidad de gimnasios y clases a veces es limitada, lo que hace un poco difícil acceder a opciones de ejercicio.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Gympass ha resuelto el problema de las opciones de entrenamiento. Tenemos la libertad de elegir entre una variedad de gimnasios y clases que nos brindan flexibilidad y variedad en nuestra rutina de ejercicios.

**Official Response from Isadora from Wellhub:**

> Gracias por tus comentarios positivos, Fred. Nos alegra que encuentres Gympass conveniente y que aprecies nuestra diversa selección de gimnasios y estudios. Queremos que sepas que estamos trabajando activamente en expandir nuestra red para ofrecer más opciones de entrenamiento y mejorar tu experiencia. Nos enorgullece ayudar a los usuarios a explorar opciones de fitness y descubrir nuevos favoritos.

  ### 46. Barato pero con errores

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ben B. | Team Manager, Empresa (> 1000 empleados)

**Reviewed Date:** August 29, 2023

**¿Qué es lo que más le gusta de Wellhub?**

Forma realmente asequible de pagar por el gimnasio, también obtienes servicios de suscripción como Strava incluidos.

**¿Qué es lo que no le gusta de Wellhub?**

No te dice qué gimnasios/servicios están disponibles antes de registrarte. El sitio y la aplicación son ambos extremadamente defectuosos.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Ofrece membresías de gimnasio baratas

**Official Response from Isadora from Wellhub:**

> ¡Muchas gracias por los comentarios, Ben! Entendemos lo importante que es encontrar el gimnasio o estudio adecuado para comenzar tu viaje de bienestar y ofrecemos una vista previa gratuita de nuestras redes de gimnasios simplemente creando una cuenta, sin cargos involucrados. Si necesitas ayuda para registrarte o para cualquier otra inquietud, por favor contáctanos a través de nuestro Centro de Ayuda en la aplicación Gympass.

  ### 47. Ponte en forma con Gympass

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arnab B. | Senior Associate, Empresa (> 1000 empleados)

**Reviewed Date:** June 29, 2023

**¿Qué es lo que más le gusta de Wellhub?**

Gympass te ofrece la mayor colección de gimnasios, estudios y aplicaciones.  
Gympass también ofrece beneficios corporativos a sus empleados con una suscripción mensual para apoyar su bienestar mental y físico.

**¿Qué es lo que no le gusta de Wellhub?**

No hay nada en particular para no gustar de esta aplicación, pero pueden acomodar más gimnasios y estudios. Podemos conectarnos con miles de socios para descubrir el fitness.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Nos ayuda a mantener la salud mental y física. Es muy útil para ponerse en contacto con diferentes estudios de fitness y gimnasios de nuestras áreas locales y accesibles desde todas las ubicaciones.

**Official Response from Isadora from Wellhub:**

> Gracias por tu maravillosa reseña, Arnab. Nos esforzamos por ofrecer las mejores opciones de bienestar para nuestros miembros, y seguimos trabajando para hacerlo crecer aún más. Agradecemos tu apoyo.

  ### 48. Reseña de Gympass

**Rating:** 5.0/5.0 stars

**Reviewed by:** Usuario verificado en Tecnología de la información y servicios | Empresa (> 1000 empleados)

**Reviewed Date:** June 09, 2023

**¿Qué es lo que más le gusta de Wellhub?**

Gympass ha sido diseñado de una manera muy amigable para el usuario y su funcionamiento también es muy fluido. Lo que personalmente me gusta de Gympass es su interfaz de usuario muy simple, que permite a cualquier usuario usarlo sin ningún tipo de dificultad. Gympass permite varios tipos de actividades físicas.

**¿Qué es lo que no le gusta de Wellhub?**

Gympass debería permitir crear grupos separados de personas similares. La instalación del escáner debería mejorarse un poco. A Gympass le faltan algunas actividades como yoga, aeróbicos, etc. Debería incluir este tipo de ejercicios de fitness.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Gympass está resolviendo los problemas de fitness. Comienza a marcar el reloj justo en el momento en que hemos optado por ir a hacer ejercicio. Gympass tiene una serie de actividades como gimnasio, yoga y otras actividades.

**Official Response from Isadora from Wellhub:**

> Hola. Muchas gracias por compartir tus comentarios y estamos encantados de que estés disfrutando de Gympass. Ofrecemos innumerables formas de hacer ejercicio y diferentes tipos de actividades como Yoga, Pilates, HIIT, tanto en nuestros gimnasios asociados como en nuestras aplicaciones asociadas, como Crunch, Exhale, LA Fitness y más.

  ### 49. Reseña de Gympass

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mahib A. | Associate Consultant, Empresa (> 1000 empleados)

**Reviewed Date:** June 08, 2023

**¿Qué es lo que más le gusta de Wellhub?**

Es una iniciativa muy grande que allana el camino hacia un mundo más en forma, da una gran sensación de alivio que la aptitud física se pueda lograr a través de las sesiones en internet.

**¿Qué es lo que no le gusta de Wellhub?**

Algunas de las características como CrossFit y calistenia aún no se han incorporado en esto, por lo que sería genial si se hiciera lo mismo.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Ayuda a los empleados a obtener un sentido de logro en forma de bienestar físico, lo cual es muy crucial en los tiempos actuales.

**Official Response from Isadora from Wellhub:**

> Nuestro objetivo final es hacer que el bienestar sea universal y es genial escuchar que lo aprecias. Por favor, ten en cuenta que hay gimnasios disponibles en la red que ofrecen CrossFit y Calistenia. Siempre puedes contactarnos en https://help.gympass.com/hc/en-us/requests/new para que podamos ayudarte a encontrar uno cerca de ti. ¡Gracias, Mahib!

  ### 50. Gran aplicación para muchas opciones

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michelle S. | Manager Provider Innovations, Empresa (> 1000 empleados)

**Reviewed Date:** June 08, 2023

**¿Qué es lo que más le gusta de Wellhub?**

Que tienes una variedad de planes para elegir y luego una gran variedad de lugares donde puedes usar tu membresía. Permite flexibilidad y muchos tipos de entornos dinámicos.

**¿Qué es lo que no le gusta de Wellhub?**

Que no hay una opción de padre, hijo o familia. Tengo adolescentes por los que necesito contar y encontrar opciones.

**¿Qué problemas resuelve Wellhub y cómo le beneficia eso?**

Proporcionando muchas opciones para satisfacer tus necesidades de gimnasio a través de una tarifa mensual.

**Official Response from Isadora from Wellhub:**

> Nos alegra que estés disfrutando de la flexibilidad y libertad de hacer ejercicio en tus propios términos, Michelle. La mayoría de los clientes de Gympass permiten la adición de miembros de la familia, pero si no tienes esta opción, entonces la empresa a la que perteneces no lo permite. Puedes sugerir a tu empresa que añada esta función a tus beneficios de Gympass y estamos aquí para ti si necesitas ayuda. ¡Gracias!



- [View Wellhub pricing details and edition comparison](https://www.g2.com/es/products/wellhub/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+13%3A28%3A12+-0500&secure%5Bsession_id%5D=9591c6d4-59c6-4529-816a-71f71f5a033f&secure%5Btoken%5D=0fcc5ffdc2139745dca2dcb1842e10dca91d03efcdc7030aa5e3d2892b4f13d3&format=llm_user)
## Wellhub Integrations
  - [Okta](https://www.g2.com/es/products/okta/reviews)

## Wellhub Features
**Contenido de la plataforma**
- Educación
- Herramientas móviles
- Características adicionales

**Analítica - Cuenta de gastos de estilo de vida (LSA)**
- Evaluación
- Análisis

**Conceptos básicos de la plataforma**
- Interoperabilidad
- Rendimiento
- Gestión de programas

**Plataforma - Cuenta de gastos de estilo de vida (LSA)**
- Financiación
- Diversidad de mercados
- Personalización
- Recompensa e incentivo

**Funcionalidad adicional de la plataforma**
- Educación
- Servicios
- Portal del empleado
- Gamificación

**Datos de la plataforma**
- Visualización
- Búsqueda de plataformas
- Alertas y notificaciones
- Panel de control e informes

## Top Wellhub Alternatives
  - [Wellable](https://www.g2.com/es/products/wellable/reviews) - 4.7/5.0 (1,168 reviews)
  - [Vantage Circle](https://www.g2.com/es/products/vantage-circle/reviews) - 4.7/5.0 (10,633 reviews)
  - [Forma](https://www.g2.com/es/products/formabenefits/reviews) - 4.8/5.0 (813 reviews)

