Substrata Features
Data Sourcing (5)
Data Sourcing
This feature was mentioned in 203 Substrata reviews.
Compiles data from a breadth of either internal or external sources.
Exporting & Sharing Data
This feature was mentioned in 198 Substrata reviews.
Enables user to communicate data by securely exporting and sharing it.
Multi-Device Data Visualization
Based on 198 Substrata reviews.
Allows users to view data visualizations on several devices.
Interactive Dashboards
206 reviewers of Substrata have provided feedback on this feature.
Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs.
Data Segmentation
Based on 196 Substrata reviews.
Enables user to segment customer or prospect data in meaningful ways such as by industry or region.
Predictive Analytics (4)
Lead Scoring
Based on 196 Substrata reviews.
Provides scores or rankings of each prospect based on the data provided.
Opportunity Scoring
This feature was mentioned in 194 Substrata reviews.
Provides insights to determine which deals already in the pipeline have the best chance of closing.
Risk Analysis
Based on 197 Substrata reviews.
Warns sales teams of accounts that may be at risk of being lost.
Live Forecasting
195 reviewers of Substrata have provided feedback on this feature.
Provides live customer data so that sales organizations forecasts stay current.
Sales Management (4)
Live Pipeline Management
190 reviewers of Substrata have provided feedback on this feature.
Updates every time a change is made enabling users to trace a deal through the pipeline.
Sales Gamification
This feature was mentioned in 188 Substrata reviews.
Enables competition between a sales team by providing things like challenges and scoreboards.
Account-Based Analytics
This feature was mentioned in 190 Substrata reviews.
Provides insightful data at the account level to arm salespeople with the most relevant information possible.
Activity Tracking
As reported in 193 Substrata reviews.
Enables sales managers to stay on top of their team activities by providing visibility into customer communication.
Training (4)
Knowledge Base
Based on 284 Substrata reviews.
Organizes knowledge from fellow sales representatives and other experienced employees for reference.
Coaching Materials
288 reviewers of Substrata have provided feedback on this feature.
Offers content and training for new hires within the tool.
Playbook Creation
275 reviewers of Substrata have provided feedback on this feature.
Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.
Video Record
Based on 274 Substrata reviews.
Records users' practice or live pitches for future reference and improvement.
Feedback (7)
Review
As reported in 289 Substrata reviews.
Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.
Scorecard
Based on 293 Substrata reviews.
Provides a scorecard to display team and/or individual performance.
Coaching Card
As reported in 276 Substrata reviews.
Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.
Leaderboard
As reported in 278 Substrata reviews.
Projects team sales performance publicly to reward and motivate employees.
Real-Time Updates
As reported in 317 Substrata reviews.
Updates sales data in real-time so as to help teams remain close to their goals.
Notifications
Based on 300 Substrata reviews.
Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.
Competition
This feature was mentioned in 275 Substrata reviews.
Motivates employees by creating time-sensitive competititons that drive performance.
Analytics (3)
Open Rates
338 reviewers of Substrata have provided feedback on this feature.
Records the rate at which emails are opened.
Link Activity
337 reviewers of Substrata have provided feedback on this feature.
Records the rate at which links in emails are followed.
Attachment Activity
338 reviewers of Substrata have provided feedback on this feature.
Records the rate at which email attachments are opened or downloaded.
Customizations (5)
Email Platform Integration
As reported in 341 Substrata reviews.
Syncs information from other software such as contacts, emails and calls to reduce manual data entry.
Email Scheduling
337 reviewers of Substrata have provided feedback on this feature.
Allows administrators to schedule out emails in advance.
Notifications
As reported in 336 Substrata reviews.
Reminds administrators to follow-up on emails based on pre-set reminders.
Email Categorization
338 reviewers of Substrata have provided feedback on this feature.
Allows for the categorization of emails.
Templates
This feature was mentioned in 335 Substrata reviews.
Allows for the creation of templates for frequently-sent emails.
Lead Facilitation (4)
Customer-facing Chatbot
This feature was mentioned in 245 Substrata reviews.
Offers a chatbot to initiate and carryout inital conversations with prospects and leads.
Lead Qualification
Based on 247 Substrata reviews.
Automatically calculates which leads are the most likely to become a customer.
Lead Follow-up
This feature was mentioned in 250 Substrata reviews.
Automatically contacts all leads.
Meeting Scheduling
This feature was mentioned in 243 Substrata reviews.
Utilizes natural language processing to set up meetings.
Organization (3)
Opportunity and Pipeline Management
247 reviewers of Substrata have provided feedback on this feature.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Data Entry
This feature was mentioned in 242 Substrata reviews.
Automates the entry of collected data.
Integrations / APIs
As reported in 244 Substrata reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Performance Analysis (2)
Coaching
Based on 243 Substrata reviews.
Provides real-time coaching to sales representatives.
Peformance Tracking
238 reviewers of Substrata have provided feedback on this feature.
Tracks and analyzes sales representative performance.
Sales Analysis (2)
ROI Forecasting
Based on 235 Substrata reviews.
Measure return on investment and leverage data to predict profitability of future projects.
Sales Forecasting
As reported in 236 Substrata reviews.
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Call Analytics (4)
Call Recording
As reported in 344 Substrata reviews.
Records sales calls and facilitates playback
Machine Learning
344 reviewers of Substrata have provided feedback on this feature.
Utilizes machine learning technology to analyze recorded sales calls
Call Analysis
As reported in 374 Substrata reviews.
Analyzes or facilitates the analysis of recorded and stored sales calls for insight
Lead Qualification
This feature was mentioned in 348 Substrata reviews.
Leverages analytics to qualify and score calls in real time
Artificial Intelligence - Conversation Intelligence (3)
Customer Scoring
350 reviewers of Substrata have provided feedback on this feature.
Leverages technology to rate or "read" recordings to determine the impact of sales calls
Speech-to-Text
Based on 341 Substrata reviews.
Transcribes sales calls from speech to text
Sentiment Analysis
Utilizes artifical intelligence to analyze emotional tone and interactions in a conversation
Revenue Sourcing and Forecasting (7)
Revenue History
This feature was mentioned in 150 Substrata reviews.
Allows users to track how previous revenue forecasts have developed over time
Pipeline Management
151 reviewers of Substrata have provided feedback on this feature.
Allows users to track pipeline to identify deals that are stalled, at risks and future opportunities
Dashboard Analytics
150 reviewers of Substrata have provided feedback on this feature.
Reports results on revenue attainment, conversion rate, and overall revenue analytics
Multi-Device Data Visualization
151 reviewers of Substrata have provided feedback on this feature.
Allows users to view data visualizations on several devices
Data Segmentation
150 reviewers of Substrata have provided feedback on this feature.
Enables user to segment customer or prospect revenue data in meaningful ways such as by industry or region.
Predictive Forecasting
Based on 149 Substrata reviews.
Provides users with ability to predict upcoming forecast based on AI insights and deal health
Revenue Operations Cadence
This feature was mentioned in 149 Substrata reviews.
Provides users with ability to analyze weekly, monthly, and quarterly operational cadences to ensure success
CRM Data Enrichment (5)
Calendar Sync
148 reviewers of Substrata have provided feedback on this feature.
Automatically associates calendar invites to update deal progress in a CRM
Email Activity Capture
This feature was mentioned in 149 Substrata reviews.
Automatically associates sales activities within emails to the relevant accounts in your CRM
Conversation Intelligence
Based on 150 Substrata reviews.
Automatically associates sales activities within conversation intelligence tools to the relevant accounts in your CRM
Marketing Leads
Based on 146 Substrata reviews.
Automatically links marketing leads to sales generated opportunities in your CRM
Contact Capture
As reported in 147 Substrata reviews.
Automatically captures contacts engaged with and associates to relevant accounts in a CRM
Account Management (6)
Nonengaged Accounts
147 reviewers of Substrata have provided feedback on this feature.
Identifies accounts that sales reps aren't engaging with
Account optimization
As reported in 146 Substrata reviews.
Maximizes account coverage by determining the optimal number of accounts per rep
Historical Patterns
147 reviewers of Substrata have provided feedback on this feature.
Identifies common themes among historical deals that are won or lost
Rep Performance
146 reviewers of Substrata have provided feedback on this feature.
Identifies common themes and actions amongst reps that close the most deals
Account Engagement
This feature was mentioned in 148 Substrata reviews.
Allows users to track the level of engagement with each account and provides insights on frequency of engagement
Historical Win/Loss Patterns
As reported in 147 Substrata reviews.
Identifies common themes among historical deals that are won or lost to provide insights into successful strategies
Generative AI (5)
AI Text Generation
This feature was mentioned in 230 Substrata reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
As reported in 230 Substrata reviews.
Condenses long documents or text into a brief summary.
AI Text Summarization
296 reviewers of Substrata have provided feedback on this feature.
Condenses long documents or text into a brief summary.
AI Text Generation
333 reviewers of Substrata have provided feedback on this feature.
Allows users to generate text based on a text prompt.
AI Text Summarization
Based on 278 Substrata reviews.
Condenses long documents or text into a brief summary.
Agentic AI - Revenue Operations & Intelligence (RO&I) (5)
Autonomous Task Execution
Based on 25 Substrata reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
As reported in 25 Substrata reviews.
Works across multiple software systems or databases
Adaptive Learning
Based on 25 Substrata reviews.
Improves performance based on feedback and experience
Proactive Assistance
Based on 24 Substrata reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 27 Substrata reviews.
Makes informed choices based on available data and objectives
Agentic AI - Email Tracking (7)
Autonomous Task Execution
61 reviewers of Substrata have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Multi-step Planning
60 reviewers of Substrata have provided feedback on this feature.
Ability to break down and plan multi-step processes
Cross-system Integration
This feature was mentioned in 61 Substrata reviews.
Works across multiple software systems or databases
Adaptive Learning
As reported in 62 Substrata reviews.
Improves performance based on feedback and experience
Natural Language Interaction
As reported in 63 Substrata reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
This feature was mentioned in 61 Substrata reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
This feature was mentioned in 67 Substrata reviews.
Makes informed choices based on available data and objectives
Agentic AI - Sales Analytics (5)
Autonomous Task Execution
35 reviewers of Substrata have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Cross-system Integration
This feature was mentioned in 37 Substrata reviews.
Works across multiple software systems or databases
Adaptive Learning
35 reviewers of Substrata have provided feedback on this feature.
Improves performance based on feedback and experience
Natural Language Interaction
35 reviewers of Substrata have provided feedback on this feature.
Engages in human-like conversation for task delegation
Proactive Assistance
36 reviewers of Substrata have provided feedback on this feature.
Anticipates needs and offers suggestions without prompting
Agentic AI - Sales Coaching (4)
Multi-step Planning
This feature was mentioned in 91 Substrata reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
This feature was mentioned in 106 Substrata reviews.
Works across multiple software systems or databases
Adaptive Learning
This feature was mentioned in 97 Substrata reviews.
Improves performance based on feedback and experience
Decision Making
129 reviewers of Substrata have provided feedback on this feature.
Makes informed choices based on available data and objectives
Agentic AI - AI Sales Assistant (7)
Autonomous Task Execution
As reported in 22 Substrata reviews.
Capability to perform complex tasks without constant human input
Multi-step Planning
This feature was mentioned in 20 Substrata reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
This feature was mentioned in 20 Substrata reviews.
Works across multiple software systems or databases
Adaptive Learning
21 reviewers of Substrata have provided feedback on this feature.
Improves performance based on feedback and experience
Natural Language Interaction
As reported in 20 Substrata reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
Based on 21 Substrata reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
Based on 21 Substrata reviews.
Makes informed choices based on available data and objectives
Agentic AI - Conversation Intelligence (7)
Autonomous Task Execution
70 reviewers of Substrata have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Multi-step Planning
71 reviewers of Substrata have provided feedback on this feature.
Ability to break down and plan multi-step processes
Cross-system Integration
As reported in 74 Substrata reviews.
Works across multiple software systems or databases
Adaptive Learning
As reported in 72 Substrata reviews.
Improves performance based on feedback and experience
Natural Language Interaction
As reported in 69 Substrata reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
As reported in 73 Substrata reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
This feature was mentioned in 75 Substrata reviews.
Makes informed choices based on available data and objectives



