Najar Reviews & Product Details

The follow-up is of very good quality with professional and friendly contacts. The meetings are effective and regular. They managed to secure discounts or avoid price increases where it seemed unlikely. Review collected by and hosted on G2.com.

It may be a coincidence of the schedule, but we changed our contact person for the buyer with them very quickly, just as we were beginning our collaboration. Hoping that the turnover is not too high because, having experienced it with other providers, we lose time and efficiency. Review collected by and hosted on G2.com.

The procurement expertise, SaaS benchmarks, and structured negotiation approach are major strengths. The team combines market knowledge and a rigorous method while maintaining a constructive stance. On Microsoft, this has allowed us to improve our visibility on SaaS pricing and optimize our IT expenses. Review collected by and hosted on G2.com.

At this stage, I have not identified any particular area for improvement. We are fully satisfied with the solution and the Najar teams. Review collected by and hosted on G2.com.

Najar saves us time daily with a clear interface, quick setup, and a very responsive team. We have good visibility on our purchases and the tracking is smooth, with real support when we need it. Review collected by and hosted on G2.com.

Overall very satisfied. On the margin, some advanced features could be even more customizable, but the team is attentive and improvements arrive quickly. Review collected by and hosted on G2.com.

What I find particularly interesting about Najar is the overall impact of the solution on SaaS purchase management. Since its implementation, we save time on contract management and, most importantly, we no longer miss any deadlines for renegotiating our contracts, which also leads to better expense organization. Their expertise in purchasing truly makes a difference: we have been able to save tens of thousands of euros thanks to the proposal of new partners or simply by having the information on what discounts can be obtained from various SaaS vendors.

The platform is intuitive and easy to use, which facilitates its adoption by the teams. Moreover, customer support is responsive and always available to assist us when needed.

Today, our tracking of tools and renewals is perfectly managed, and our purchasing process is significantly more fluid and structured. Review collected by and hosted on G2.com.

There is still a lack of granularity in the roles that can be assigned to different team members. Currently, there are 3 possible roles: Admin, Coordinator, Requester. Review collected by and hosted on G2.com.

I particularly like the support part at Najar. They demonstrate efficiency while allowing a truly appreciable autonomy for our teams. There is really a considerable time and financial gain. The teams are able to negotiate our contracts without always needing to consult us. I find this very positive. Moreover, the initial installation of Najar went very well, in a very smooth manner and without any particular complexity, thanks to a simple connection via API to our accounting software. Review collected by and hosted on G2.com.

We still have a part where we need to manually categorize some suppliers despite having an API connected to Najar to view our cost centers. There is a small manual operation we need to perform. Perhaps the software could improve this by recognizing patterns in supplier names to sort all non-SaaS suppliers. Review collected by and hosted on G2.com.

Najar serves as an essential "single source of truth" for our software stack. While having a repository for tools and deadlines sounds simple, its execution is incredibly effective and provides much-needed visibility into our total revenue spend.

The standout feature, however, is their negotiation support. Being able to offload high-stakes negotiations for major contracts to their team is a game-changer. It allows me to stay focused on high-value tasks and, more importantly, preserves my relationship with our partners. By letting Najar handle the "tough" parts of the negotiation, I can maintain a collaborative, positive rapport with our vendors rather than being the "bad guy." Review collected by and hosted on G2.com.

Honestly, I don't have any significant complaints. While we encountered a few minor bugs early on, the support team was exceptional—always responsive and ready to jump in immediately to resolve issues. Because of that level of service, any minor technical friction was solved before it became a real problem. Review collected by and hosted on G2.com.

What I like most about Najar is the availability and responsiveness of the teams, as well as the professionalism in follow-up. The interactions are smooth and efficient. Review collected by and hosted on G2.com.

Nothing major to report, just a few points of fluidity to improve with the business buyers. Review collected by and hosted on G2.com.

The team is available and ensures smooth communication throughout the exchanges. Project management is rigorous, allowing for effective steering of objectives. There is also a notable ability to listen and consideration of the client's interests, including during negotiation phases. A reliable and structured collaboration. Review collected by and hosted on G2.com.

The software would benefit from being a bit more user-friendly, but there's no doubt that will happen over time! Review collected by and hosted on G2.com.

The team demonstrates solid expertise in SaaS services, as well as a good command of contract negotiations. Review collected by and hosted on G2.com.

The Najar portal is useful for working collaboratively with Najar, but unfortunately it does not meet the company's overall needs for contract lifecycle management. Review collected by and hosted on G2.com.

The availability and efficiency of the buyers are truly commendable. The meeting schedules are well managed, which means we do not waste time. Review collected by and hosted on G2.com.

We do not have any particular difficulties. Review collected by and hosted on G2.com.