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MirrorFly

(27)4.4/5

74.0

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# ¿Para qué se utiliza CONTUS MirrorFly? ¿Para qué se utiliza CONTUS MirrorFly? ##### Post Metadata
- Posted at: hace más de 2 años - Author title: Marcada por G2 como una pregunta común
# Can MirrorFly handle both AI chatbots and video calls reliably in one platform? We are exploring platforms that can support both AI chatbot automation and real time video calling inside the same app, instead of managing separate vendors for chat and video. Our use case includes chatbot based onboarding and FAQs, followed by instant escalation to live video calls when users need human support. So smooth switching between bot, messaging, and video is critical. For teams who have implemented MirrorFly, I’d like to understand: • How easy is it to integrate both chatbot and video SDKs together? • Does switching from bot chat to live video feel seamless for users? • Any latency or performance issues during calls at scale? • How customizable are workflows and triggers for bot to human handoff? • Is it stable enough for production apps in healthcare, edtech, or support use cases? Would appreciate honest feedback, pros, cons, or lessons learned before we finalize our decision. ##### Post Metadata
- Posted at: hace 7 días - Author title: Head of Marketing & Business Development at Evitalz Information Management Private Limited
- Net upvotes: 2

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Shyam V.
SV

Shyam V.

Sales and Business development

1 pt