ManageEngine Endpoint Central Reviews & Product Details

Endpoint Central comes pre-fitted with many modules, including OS deployment, a self-service portal, software deployment, patch management, asset inventory, remote management, reporting, and more. For our organisation, having a single tool that delivers all of these capabilities to an acceptable standard is invaluable. There is a fair amount of work involved in configuring each module to suit our specific use cases, but once that is in place, the ongoing management overhead is extremely minimal. After that, the main effort is limited to small, intermittent updates, such as adding new software, deploying group-policy-style configurations, and similar changes as needed. Review collected by and hosted on G2.com.

The product interface feels a bit clunky and never quite achieves a “premium” or “modern” aesthetic. That said, it isn’t a major issue, since the interface is mainly used by administrators.

Out of the box, there’s an intimidating wall of tasks that need to be set up and configured before everything is running smoothly. This includes patch management settings (auto-approving and deploying with test groups), OS deployment (creating a golden image and configuring networking for PXE boot), and software configuration plus the self-service portal. The latter has been significantly streamlined over time thanks to the addition of thousands of templates that Manage Engine have built out since we first implemented the solution. Review collected by and hosted on G2.com.

What I like best about ManageEngine Endpoint Central is its comprehensive and centralized approach to endpoint management. It makes it easy to manage devices, deploy updates, and ensure security across the network from a single console. I especially appreciate its automation capabilities and user-friendly interface, which save time and simplify daily IT tasks. Review collected by and hosted on G2.com.

What I dislike about ManageEngine Endpoint Central is that some features can feel a bit complex and not very intuitive at first, especially for new users. The interface could be more modern and easier to navigate. Additionally, certain advanced configurations may require more time and technical knowledge than expected. Review collected by and hosted on G2.com.

Endpoint Central provides us with a single console to manage and secure all our Windows and Linux endpoints across multiple offices. Automated OS and third-party patch deployment, software rollouts, and remote control have cut down on manual effort for the IT team and helped keep our systems consistently up to date. The built-in hardware and software inventory, together with compliance reporting, also makes it easier to prepare for audits and clearly track what’s installed on each device. Review collected by and hosted on G2.com.

The interface can feel a little cluttered, and some advanced options are buried under multiple menus, so new admins may need time to get comfortable. Initial agent deployment and configuration for new sites can also be complicated, especially in restricted networks. Reporting is powerful, but it isn’t always intuitive, and creating custom reports or dashboards can take some trial and error. I also notice occasional performance slowdowns when running large patch or inventory jobs. Review collected by and hosted on G2.com.

The best I like about ManageEngine Endpoint Central is that the console is very easy to use, and we can manage all devices from one place. The implementation process was smooth, and the setup was easy for our environment. We use it on a daily basis, and it has many useful features like patch management, remote support, software deployment, and configuration management. Patch management works smoothly and saves a lot of time for us. The remote support feature is very helpful for troubleshooting users quickly, and all configurations can be remotely pushed to the systems. Customer support is responsive and I liked the chat option to get the solution immediately instead of only raising a ticket and waiting for days to get a solution. Review collected by and hosted on G2.com.

There are a lot of features in the console, so some modules can be confusing at first. It takes time to get used to everything because we need to explore multiple functionalities to find all the options provided. Review collected by and hosted on G2.com.

A central point to manage the IT systems that must be maintained.

You can easy approve patches and test them before deploying it to the other systems.

And it is not a problem how a system is connected to a network. The system is reachable via the offices or via Internet to send software and other updates.

You can manage any device, any time and any where on the world.

And when you have a question, you get easy access to the support by chat, and they can answer my questions about Endpoint Central. Review collected by and hosted on G2.com.

You have to create a work around to be able to update Windows 11 to the latest service pack.

There is also an overview of threats, but I can't find it easy to check in which update it is added to. Review collected by and hosted on G2.com.

I like how it centralizes patch management, software deployment, remote support, and device monitoring into one easy-to-use console. The automation features save significant time, and the remote control capability allows us to support users quickly without disrupting classes. It gives strong visibility and control over all endpoints in one place. Review collected by and hosted on G2.com.

Sometimes the interface feels a bit overloaded, especially when you’re trying to quickly find a specific setting or report. Some configurations take a few extra steps to set up, and troubleshooting failed deployments (like patches not pushing properly) can require digging a bit deeper than expected. Reporting is good, but I often need to customize it to get exactly what I need. Review collected by and hosted on G2.com.

Endpoint Central has transformed our workflow. Two things stand out for me: remote support and patching. Being able to quickly connect to a branch user's desktop and fix issues without traveling saves us so much time,especially when someone is stuck during banking hours. Frequency of use has become the central hub to our IT operations, from morning patch checks to ad-hoc remote troubleshooting throughout the day.

On the patching side, it used to be a manual, risky process to update servers and PCs. This is now automated and scheduled; we can test before deploying. That peace of mind in terms of compliance and security is huge in banking. The implementation was smooth, integration with our existing stack was effortless, and support is always there when we need them. Simple, effective, and worth the cost. Review collected by and hosted on G2.com.

Honestly, there's not much I dislike but if I had to pick, the reporting could be a bit more flexible, we sometimes need custom compliance reports for internal and external audits, and building those takes a little extra work. Review collected by and hosted on G2.com.

1. Automated Patch Management - this one really stands out to me for its robust patch management. 2. Centralized Endpoint Management - having Endpoint central helps us in maintaining our operations in a much more efficient and streamlined way in terms of managing software deployment and managing assets 3. Remote Troubleshooting - One key advantage as well with Endpoint Central is its capability to do remote troubleshooting, allowing us to resolve user issues quickly. Review collected by and hosted on G2.com.

If I am going back to the onboarding process, I think these are the three things I somehow dislike about the product. 1. Setting up Endpoint Central can be complex - On our initial deployment and configuration, it required careful planning since without proper set up it can be overwhelming to fully utilize all the features. 2. Interface - While Endpoint Central offers a feature-rich console, it can be less-intuitive for new users navigating advanced settings and reporting. 3. Customization of reports - Although the built-in reports are comprehensive, customizing reports to meet our specific organizational requirements can be somewhat limited. Review collected by and hosted on G2.com.

I find ManageEngine Endpoint Central's cloud version to have a simple UI and setup, which was easy to get going within a day. It's really helpful for managing our diverse group of companies, allowing us to create different remote offices and manage each with specific policies. I appreciate how we can easily segregate different teams and how adding devices to the console is very efficient. I particularly like how simple it is to approve or decline an incoming device with just one click. Review collected by and hosted on G2.com.

In some cases, when we need to apply policy to a particular remote office, we don't have the option to select the remote office entirely. Instead, we need to create a custom group to apply the policy. Review collected by and hosted on G2.com.

It is surprisingly very versatile. Being new to the platform, I was worried about ease of use for my team. Since implementing, I've barely had any questions or concerns! Device management is extremely simple. Once devices are managed by Endpoint Management; updates/patch management, deployments, remote access, silent management...all work flawlessly! My next steps are working with the package management and creating images/app packages to deploy. I have no doubt in my mind it will be just as easy. Review collected by and hosted on G2.com.

So far I do not have any complaints! Having been in MSP worlds for years and using every other tool out there, I can't seem to find an issue with this one! Review collected by and hosted on G2.com.