ezeep made printing much easier for us to manage day to day. We no longer have to maintain a local print server or install drivers on every member device, which is a big relief in a coworking space where people bring all kinds of laptops and phones.
The admin console gives us a good overview of our printers, queues, and user access. It is clear enough that regular changes, like assigning printers or updating access, do not always need deeper IT involvement.
The Nexudus integration is also a major benefit for us. Linking print access to memberships saves a lot of manual work when members join or leave. The ezeep Hub has been stable in our setup and mostly just runs in the background once configured.
One feature that has gone down particularly well with our members is the ability to send a print job in advance and only release it at the printer by holding their card to the reader. This is great for confidential documents — members do not have to worry about sensitive pages sitting in the output tray — and it also means they can queue a job when the printer is busy and collect it at a convenient time. It is a small thing, but members genuinely appreciate it.
Overall, ezeep removed a lot of small printing tasks that used to interrupt the front desk or IT team. Reseña recopilada por y alojada en G2.com.
Reporting could be more flexible. It would be helpful to filter and export print usage more easily by member, company, or printer, especially for billing and usage analysis.
The Nexudus integration works well, but some edge cases still need manual checking, for example when memberships are paused or changed. More automation there would be useful.
The Hub is reliable, but after network changes we have occasionally needed to restart it. Not a big problem, but something to keep in mind.
I would also like to see more proactive alerts in the future, for example when a printer is likely to need attention based on usage. Reseña recopilada por y alojada en G2.com.
