# Acty Reviews
**Vendor:** Acty  
**Category:** [Servicios de Consultoría de Adobe](https://www.g2.com/es/categories/adobe-consulting-services)
## About Acty
Acty is an augmented reality (AR software solution designed to facilitate remote video assistance, enabling experts to provide real-time support by viewing and guiding field technicians through their smartphones or smart glasses. This innovative platform integrates AR features to deliver step-by-step instructions during service interventions, effectively resolving issues as they arise. Key Features and Functionality: - 3D AR Directions: Utilize three-dimensional AR technology to provide precise visual guidance, accessible on both smartphones and smart glasses. - Instant Translation: Overcome language barriers with built-in text and voice translation capabilities, supporting over 60 languages for seamless communication. - Browser-Based Experience: Offer live support without the need for app downloads, allowing users to access assistance directly through their web browsers. - Live Pointer: Enhance interaction between experts and technicians with a real-time pointer feature, enabling quick and clear indications during support sessions. - External Camera Integration: Connect external cameras, such as endoscope probes, to Android devices for specialized inspections and diagnostics. - QR Code Initiation: Start live support sessions effortlessly by scanning a QR code, which can be configured to connect with specific expert groups based on equipment or location. - Advanced Call Routing: Implement customizable call routing rules to ensure operators and customers are always connected to the appropriate expertise. - Flexible Deployment: Deploy Acty on cloud or on-premises servers, with options to save session images and videos directly to Amazon S3 cloud storage for enhanced data security. Primary Value and User Solutions: Acty significantly enhances remote support capabilities by providing accurate diagnostics and real-time visual instructions, leading to a 30% increase in first-time fix rates. It reduces service response times by 50%, minimizes costly travel, and decreases downtime, resulting in a 20% saving on travel expenses. Additionally, Acty improves customer satisfaction by 25% through prompt and effective assistance, guiding users step-by-step to resolve issues using augmented reality. This comprehensive solution empowers organizations to digitize field activities efficiently, extending the reach of service and support while accelerating technical training and scalability.






- [View Acty pricing details and edition comparison](https://www.g2.com/es/products/acty/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+18%3A51%3A52+-0500&secure%5Bsession_id%5D=b30b650a-6c2f-4784-9c43-04e6b70a6473&secure%5Btoken%5D=3d86e14efba42c004beb92f7ba21201d627893bf302718c0b6cb90471933114f&format=llm_user)

## Acty Features
**Planificación**
- Evaluación de necesidades
- Asignación de recursos
- Se mantuvo dentro del presupuesto
- Declaración de trabajo
- Prácticas recomendadas

**Entrega**
- Experiencia técnica
- Plazos cumplidos
- Gestión de reuniones
- Actualizaciones del proyecto
- Gestión del alcance
- Despliegue

**Apoyo**
- Soporte en vivo
- Documentación
- Adiestramiento
- Métricas
- Servicios de administración

**Calidad del equipo**
- Habilidades de gestión del cambio
- Presencia Ejecutiva
- Experiencia vertical
- Asociaciones tecnológicas

## Top Acty Alternatives
  - [Accenture](https://www.g2.com/es/products/accenture/reviews) - 4.2/5.0 (107 reviews)
  - [CS2](https://www.g2.com/es/products/cs2-cs2/reviews) - 4.9/5.0 (93 reviews)
  - [Marketing Automation Corp](https://www.g2.com/es/products/marketing-automation-corp/reviews) - 4.8/5.0 (75 reviews)