Compare Webex Suite and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Enterprise (50.6% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$0.00
Free
Webex Suite
Star Rating
(18,749)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansZoom Workplace
Star Rating
(55,869)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user experience, with many praising its clean UI and seamless integrations with tools like Slack. Users appreciate how it centralizes communication, making it easy to join calls and share screens without confusion.
- Users say that Webex Suite offers a robust, unified experience for meetings, messaging, and calling, which is particularly beneficial for teams needing a comprehensive solution. The stability of meetings and call quality is frequently highlighted, making it feel more enterprise-grade compared to other options.
- Reviewers mention that Zoom Workplace's implementation process is quick and intuitive, allowing users to get started without significant hurdles. This ease of setup is a common theme in recent feedback, with users noting how smoothly they can transition into using the platform.
- According to verified reviews, Webex Suite shines in its ability to handle a variety of communication needs, from fast team chats to large webinars. Users appreciate the centralized dashboard that provides insights and automated replies, enhancing overall productivity.
- G2 reviewers highlight that while Zoom Workplace is highly rated for its audio and video quality, Webex Suite matches this with impressive performance in these areas as well, making both platforms reliable for virtual meetings.
- Users express mixed feelings about the support quality of both platforms, with Zoom Workplace receiving slightly higher ratings. However, Webex Suite's support is still considered solid, with users noting that it meets their needs effectively, especially in enterprise settings.
Pricing
Entry-Level Pricing
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Webex Suite
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
14,714
9.2
42,486
Ease of Use
8.7
14,764
9.1
42,632
Ease of Setup
8.4
2,973
9.1
13,755
Ease of Admin
8.5
2,618
9.0
12,323
Quality of Support
8.5
11,778
8.7
31,389
Has the product been a good partner in doing business?
8.7
2,512
9.1
11,506
Product Direction (% positive)
7.8
14,172
8.4
39,970
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
9.1
986
9.0
6579
|
Verified
9.0
966
9.1
6779
|
Verified
8.9
943
8.8
6023
|
Verified
Collaboration
8.8
902
8.6
5129
|
Verified
9.0
979
9.1
6771
|
Verified
9.0
972
9.0
6518
|
Verified
8.8
877
8.7
4987
|
Verified
9.2
1002
9.3
7124
|
Verified
Functionality
8.8
882
8.5
5079
|
Verified
9.0
980
9.0
6335
|
Verified
8.9
882
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
7.9
21
8.0
108
Business Instant Messaging
8.6
943
8.6
506
8.8
1046
8.7
522
8.5
957
8.5
503
Business Instant Messaging
8.9
1019
9.0
514
8.9
962
9.2
528
Business Instant Messaging
8.7
905
8.9
504
8.8
963
8.9
511
8.7
869
8.5
503
Generative AI - Business Instant Messaging
8.2
53
8.5
177
AI - Business Instant Messaging
8.1
55
8.4
173
8.1
54
8.4
174
8.1
54
8.3
171
7.7
53
8.3
171
Agentic AI - Business Instant Messaging
7.8
36
7.7
83
7.6
36
7.6
78
Visual Tools
8.6
69
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Not enough data
Office Customization
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Not enough data
Guest Tools
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Not enough data
Collaboration Tools
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Not enough data
Agentic AI - Virtual Workspaces
7.7
30
Not enough data
7.4
29
Not enough data
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
8.8
358
8.5
293
8.8
357
8.5
288
8.6
312
8.2
280
8.7
319
8.3
282
8.8
335
8.6
285
Communication Tools
8.9
336
8.7
286
9.0
358
8.9
292
Integrations
8.7
288
8.2
276
9.0
356
8.7
284
Software Offering
8.8
354
8.5
283
9.2
390
9.3
289
9.0
376
8.8
284
Agentic AI - Collaborative Whiteboard
8.0
22
7.9
78
8.0
22
7.9
79
8.3
22
7.8
77
Presenter Tools
8.9
4895
9.0
16928
8.5
4250
|
Verified
8.6
12636
|
Verified
8.8
4607
|
Verified
8.7
13568
|
Verified
8.9
5122
|
Verified
8.9
17374
|
Verified
Conferencing Options
9.0
5262
|
Verified
9.1
19391
|
Verified
9.0
5491
|
Verified
9.2
19543
|
Verified
9.0
5407
|
Verified
9.3
21534
|
Verified
Application Tools
8.8
4344
|
Verified
8.9
16006
|
Verified
8.8
4909
|
Verified
9.1
19230
|
Verified
8.7
4874
8.8
16118
|
Verified
Agentic AI - Screen Sharing
7.5
51
7.5
237
Platform Basics
Not enough data
9.1
410
Not enough data
9.1
410
Not enough data
7.8
380
Platform Content
Not enough data
8.1
377
Not enough data
7.8
374
Not enough data
9.0
398
Platform Additional Functionality
Not enough data
8.5
398
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
103
Not enough data
8.7
105
Not enough data
8.7
104
Coordination Tools
Not enough data
8.8
112
Not enough data
8.8
104
Not enough data
8.5
104
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
41
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
59
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Collaboration
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Not enough data
Hardware
8.6
32
Not enough data
8.5
32
Not enough data
Security
9.0
33
Not enough data
8.8
33
Not enough data
Agentic AI - Visual Collaboration Platforms
7.0
15
Not enough data
7.3
14
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
9.0
10176
|
Verified
9.2
30721
|
Verified
9.1
2963
|
Verified
Feature Not Available
8.8
2645
|
Verified
Feature Not Available
9.0
3204
|
Verified
9.1
14756
|
Verified
9.0
3036
9.1
14802
|
Verified
Meeting Coordination
8.7
9161
8.9
28101
|
Verified
8.7
8645
|
Verified
9.0
27181
|
Verified
8.7
9015
|
Verified
8.9
27453
|
Verified
8.8
3170
|
Verified
9.0
15196
|
Verified
Software Type
8.6
7743
|
Verified
8.9
26500
|
Verified
8.8
3105
|
Verified
8.8
13926
|
Verified
9.0
3254
|
Verified
9.2
15847
|
Verified
Agentic AI - Video Conferencing
7.9
94
7.7
424
7.8
90
7.7
425
7.9
89
7.8
413
Calendar View
Not enough data
8.3
393
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
385
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
672
Not enough data
7.7
637
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
658
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
641
Not enough data
8.5
653
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
167
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
9.3
40
8.5
118
9.3
42
8.8
126
9.4
40
8.5
124
Meeting Automation - AI Meeting Assistants
9.3
40
9.0
146
9.1
41
8.7
122
9.2
39
8.7
123
Meeting Insights - AI Meeting Assistants
9.1
41
8.2
121
9.0
42
8.4
120
9.3
42
9.1
135
Accessibility - AI Meeting Assistants
9.1
41
8.3
119
9.1
39
8.6
125
9.3
38
8.3
114
Agentic AI - AI Meeting Assistants
9.3
15
7.8
76
9.2
15
7.8
77
9.2
15
8.0
76
9.2
14
7.9
78
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Not enough data
Basic Communication
8.8
245
Not enough data
8.7
231
Not enough data
8.6
212
Not enough data
9.0
258
Not enough data
9.0
260
Not enough data
8.6
147
Not enough data
Agentic AI - VoIP Providers
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Not enough data
Access
8.3
163
Not enough data
8.4
187
Not enough data
8.4
177
Not enough data
Advanced Features
7.9
134
Not enough data
8.2
135
Not enough data
8.6
178
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
8.0
5
7.7
8
9.0
5
7.7
8
9.7
5
8.1
8
9.7
5
8.7
9
Extensions
9.0
146
8.9
1483
|
Verified
8.9
162
8.8
1460
|
Verified
9.0
105
8.7
1368
Features
9.0
158
8.8
1378
|
Verified
8.8
101
8.7
1332
9.0
153
8.9
1770
|
Verified
9.1
171
9.2
2015
|
Verified
9.1
155
9.3
2094
|
Verified
9.1
142
8.8
1597
|
Verified
Categories
Categories
Shared Categories
Webex Suite and Zoom Workplace are categorized as Business Instant Messaging, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Video Conferencing, and AI Meeting Assistants
Unique Categories
Webex Suite is categorized as Visual Collaboration Platforms, Virtual Workspaces, and VoIP Providers
Zoom Workplace is categorized as Business Scheduling, Desk Booking, Email Client, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, and Productivity Bots
Reviews
Reviewers' Company Size
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.1%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
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8 Comments
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Article ID:
ng387ab
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Can I conference in a mobile number from the app
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I hadnt try this feature to conference a call.
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48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
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26 Comments
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You need zoom app which you can download free for mobile or pc . that's all.Read more
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