Best Enterprise HIPAA Compliant Messaging Software

Emma Stein
ES
Researched and written by Emma Stein

Products classified in the overall HIPAA Compliant Messaging category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business HIPAA Compliant Messaging to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business HIPAA Compliant Messaging category.

In addition to qualifying for inclusion in the HIPAA Compliant Messaging Software category, to qualify for inclusion in the Enterprise Business HIPAA Compliant Messaging Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Enterprise HIPAA Compliant Messaging Software Available

(405)4.4 out of 5
Optimized for quick response
8th Easiest To Use in HIPAA Compliant Messaging software
Entry Level Price:Starting at $119.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

    Users
    • Administrative Assistant
    • IT Manager
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 45% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Virtru Email Encryption Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Security
    78
    Encryption
    66
    Email Encryption
    56
    Secure Communication
    45
    Cons
    Email Issues
    55
    Email Encryption Issues
    44
    Access Issues
    29
    Encryption Issues
    26
    Access Limitations
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Virtru Email Encryption features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Virtru
    Company Website
    Year Founded
    2012
    HQ Location
    Washington, DC
    Twitter
    @virtruprivacy
    1,800 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

Users
  • Administrative Assistant
  • IT Manager
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 45% Mid-Market
  • 37% Small-Business
Virtru Email Encryption Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Security
78
Encryption
66
Email Encryption
56
Secure Communication
45
Cons
Email Issues
55
Email Encryption Issues
44
Access Issues
29
Encryption Issues
26
Access Limitations
20
Virtru Email Encryption features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Virtru
Company Website
Year Founded
2012
HQ Location
Washington, DC
Twitter
@virtruprivacy
1,800 Twitter followers
LinkedIn® Page
www.linkedin.com
229 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 59% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Artera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    8
    Ease of Use
    8
    Patient Communication
    8
    Texting Communication
    5
    Texting Feature
    5
    Cons
    Messaging Issues
    6
    Limited Features
    3
    Limited Messaging Features
    3
    Communication Issues
    2
    Difficult Navigation
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Artera features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.8
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Artera
    Company Website
    Year Founded
    2015
    HQ Location
    Santa Barbara, US
    Twitter
    @Artera_io
    784 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    299 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 59% Mid-Market
  • 22% Enterprise
Artera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
8
Ease of Use
8
Patient Communication
8
Texting Communication
5
Texting Feature
5
Cons
Messaging Issues
6
Limited Features
3
Limited Messaging Features
3
Communication Issues
2
Difficult Navigation
2
Artera features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.8
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Artera
Company Website
Year Founded
2015
HQ Location
Santa Barbara, US
Twitter
@Artera_io
784 Twitter followers
LinkedIn® Page
www.linkedin.com
299 employees on LinkedIn®
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of health

    Users
    • Physician
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 50% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • symplr Clinical Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Efficiency
    2
    Cons
    Inconvenience
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • symplr Clinical Communications features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.6
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    symplr
    Company Website
    Year Founded
    2006
    HQ Location
    Houston, Texas
    Twitter
    @symplr
    1,003 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,831 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of health

Users
  • Physician
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 50% Enterprise
  • 37% Mid-Market
symplr Clinical Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Efficiency
2
Cons
Inconvenience
1
symplr Clinical Communications features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.6
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
symplr
Company Website
Year Founded
2006
HQ Location
Houston, Texas
Twitter
@symplr
1,003 Twitter followers
LinkedIn® Page
www.linkedin.com
1,831 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 37% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TigerConnect Clinical Collaboration Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Accessibility
    1
    Chat Communication
    1
    Efficiency
    1
    HIPAA Compliance
    1
    Cons
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Santa Monica, CA
    Twitter
    @TigerConnect
    3,950 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    305 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 37% Mid-Market
  • 34% Enterprise
TigerConnect Clinical Collaboration Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Accessibility
1
Chat Communication
1
Efficiency
1
HIPAA Compliance
1
Cons
Missing Features
1
TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
3,950 Twitter followers
LinkedIn® Page
www.linkedin.com
305 employees on LinkedIn®
(314)4.3 out of 5
Optimized for quick response
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

    Users
    • Owner
    • Physician
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OnPage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Notifications
    11
    Easy Setup
    7
    Reliability
    7
    Setup Ease
    7
    Cons
    Notification Issues
    10
    Sound Issues
    6
    Call Issues
    4
    Not User-Friendly
    4
    Delays
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnPage features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.1
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.1
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnPage
    Company Website
    Year Founded
    1997
    HQ Location
    Waltham, MA
    Twitter
    @On_Page
    1,067 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

Users
  • Owner
  • Physician
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 32% Mid-Market
OnPage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Notifications
11
Easy Setup
7
Reliability
7
Setup Ease
7
Cons
Notification Issues
10
Sound Issues
6
Call Issues
4
Not User-Friendly
4
Delays
3
OnPage features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.1
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.1
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.1
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
OnPage
Company Website
Year Founded
1997
HQ Location
Waltham, MA
Twitter
@On_Page
1,067 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rocket.Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Features
    14
    Easy Communication
    12
    Communication
    11
    Security
    10
    Cons
    Not User-Friendly
    7
    User Interface
    7
    Learning Curve
    5
    Not Intuitive
    5
    Poor Interface Design
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.3
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,361 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    180 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 36% Small-Business
Rocket.Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Features
14
Easy Communication
12
Communication
11
Security
10
Cons
Not User-Friendly
7
User Interface
7
Learning Curve
5
Not Intuitive
5
Poor Interface Design
5
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.1
9.4
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.3
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,361 Twitter followers
LinkedIn® Page
www.linkedin.com
180 employees on LinkedIn®