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Best CRM Software for Medium-Sized Businesses

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall CRM category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business CRM to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business CRM category.

In addition to qualifying for inclusion in the CRM Software category, to qualify for inclusion in the Medium-Sized Business CRM Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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112 Listings in CRM Available
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Salesforce Sales Cloud
(25,476)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Sales Cloud
DealsSpecial offer!
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management platform that centralizes sales processes, customer data, and interactions.
    • Users like the platform's flexibility, automation features, and detailed reporting, which reduce manual effort and provide real-time visibility into performance.
    • Users reported that Salesforce Sales Cloud can be complex and overwhelming for new users, with a steep learning curve and potentially high costs for additional features and support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,658
    Features
    3,167
    Lead Management
    2,051
    Customization
    1,641
    Customizability
    1,620
    Cons
    Learning Curve
    1,831
    Limitations
    1,412
    Missing Features
    1,147
    Limited Features
    1,126
    Expensive
    1,109
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.8
    Contact & Account Management
    Average: 8.7
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    580,922 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management platform that centralizes sales processes, customer data, and interactions.
  • Users like the platform's flexibility, automation features, and detailed reporting, which reduce manual effort and provide real-time visibility into performance.
  • Users reported that Salesforce Sales Cloud can be complex and overwhelming for new users, with a steep learning curve and potentially high costs for additional features and support.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,658
Features
3,167
Lead Management
2,051
Customization
1,641
Customizability
1,620
Cons
Learning Curve
1,831
Limitations
1,412
Missing Features
1,147
Limited Features
1,126
Expensive
1,109
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.8
Contact & Account Management
Average: 8.7
8.7
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
580,922 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
HubSpot Sales Hub
(13,561)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Sales Hub
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Propositio

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hubspot Sales Hub is a tool designed to help users stay updated on deal opportunities, organize deals, and track leads.
    • Reviewers like the platform's user-friendly interface, its ability to automate processes, and its features for tracking deals and handling leads.
    • Reviewers mentioned that some features are only accessible in high-tier plans, which can be costly, and the platform can sometimes be slow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,430
    Features
    831
    Helpful
    760
    Lead Management
    671
    Intuitive
    617
    Cons
    Missing Features
    500
    Limited Features
    472
    Learning Curve
    447
    Expensive
    344
    Limited Customization
    319
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.7
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    786,255 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Propositio

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hubspot Sales Hub is a tool designed to help users stay updated on deal opportunities, organize deals, and track leads.
  • Reviewers like the platform's user-friendly interface, its ability to automate processes, and its features for tracking deals and handling leads.
  • Reviewers mentioned that some features are only accessible in high-tier plans, which can be costly, and the platform can sometimes be slow.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,430
Features
831
Helpful
760
Lead Management
671
Intuitive
617
Cons
Missing Features
500
Limited Features
472
Learning Curve
447
Expensive
344
Limited Customization
319
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.7
8.5
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
786,255 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®
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Zoho CRM
(2,885)4.1 out of 5
View top Consulting Services for Zoho CRM
DealsSpecial offer!
50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that combines sales automation, analytics, and multichannel engagement to manage sales, support, and customer data under one platform.
    • Users like Zoho CRM's affordability, its seamless integration with other SaaS applications, its automation features, and its ease of use, particularly its simple and intuitive user interface.
    • Users reported issues with the cluttered interface, the steep learning curve for new users, occasional maintenance delays, and inconsistencies in customer support responsiveness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Features
    172
    Integrations
    140
    Lead Management
    116
    Easy Integrations
    115
    Cons
    Learning Curve
    112
    Limited Features
    71
    Integration Issues
    70
    Complexity
    68
    Poor Customer Support
    67
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that combines sales automation, analytics, and multichannel engagement to manage sales, support, and customer data under one platform.
  • Users like Zoho CRM's affordability, its seamless integration with other SaaS applications, its automation features, and its ease of use, particularly its simple and intuitive user interface.
  • Users reported issues with the cluttered interface, the steep learning curve for new users, occasional maintenance delays, and inconsistencies in customer support responsiveness.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Features
172
Integrations
140
Lead Management
116
Easy Integrations
115
Cons
Learning Curve
112
Limited Features
71
Integration Issues
70
Complexity
68
Poor Customer Support
67
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,068 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Pipedrive
(2,949)4.3 out of 5
View top Consulting Services for Pipedrive
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    574
    Intuitive
    274
    Simple
    243
    Helpful
    231
    Integrations
    210
    Cons
    Missing Features
    230
    Limited Features
    151
    Learning Curve
    118
    Integration Issues
    108
    Expensive
    102
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,061 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
574
Intuitive
274
Simple
243
Helpful
231
Integrations
210
Cons
Missing Features
230
Limited Features
151
Learning Curve
118
Integration Issues
108
Expensive
102
View All Pros and Cons
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.8
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,389 Twitter followers
LinkedIn® Page
www.linkedin.com
1,061 employees on LinkedIn®
SAP Sales Cloud
(974)4.2 out of 5
View top Consulting Services for SAP Sales Cloud
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Integrations
    65
    Analytics
    61
    Integration
    60
    Lead Management
    58
    Cons
    Learning Curve
    86
    Limited Customization
    49
    Complexity
    41
    Not Intuitive
    37
    Expensive
    36
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.3
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,319 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Integrations
65
Analytics
61
Integration
60
Lead Management
58
Cons
Learning Curve
86
Limited Customization
49
Complexity
41
Not Intuitive
37
Expensive
36
View All Pros and Cons
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.3
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,319 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Close
(2,009)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in CRM software
View top Consulting Services for Close
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 76% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a customer relationship management (CRM) tool that offers features such as lead management, email automation, and sales analytics to streamline sales processes.
    • Reviewers appreciate Close's user-friendly interface, AI features, and integrated communication tools, which enhance efficiency and ease of navigation.
    • Reviewers mentioned issues with limited customization options, occasional system lags, and challenges with specific features like power dialer and lead status management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    819
    Helpful
    482
    Simple
    428
    Features
    426
    Intuitive
    389
    Cons
    Missing Features
    271
    Call Issues
    194
    Limited Features
    150
    Learning Curve
    101
    Limited Customization
    100
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    111 Congress Avenue, Suite 500 Austin, Texas 78701 United States
    Twitter
    @Close
    6,571 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    205 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 76% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a customer relationship management (CRM) tool that offers features such as lead management, email automation, and sales analytics to streamline sales processes.
  • Reviewers appreciate Close's user-friendly interface, AI features, and integrated communication tools, which enhance efficiency and ease of navigation.
  • Reviewers mentioned issues with limited customization options, occasional system lags, and challenges with specific features like power dialer and lead status management.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
819
Helpful
482
Simple
428
Features
426
Intuitive
389
Cons
Missing Features
271
Call Issues
194
Limited Features
150
Learning Curve
101
Limited Customization
100
View All Pros and Cons
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.8
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
9.0
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
111 Congress Avenue, Suite 500 Austin, Texas 78701 United States
Twitter
@Close
6,571 Twitter followers
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
EngageBay All-in-One Suite
(607)4.7 out of 5
7th Easiest To Use in CRM software
DealsSpecial offer!
30% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-co

    Users
    • Marketing Manager
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 67% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EngageBay All-in-One Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    244
    Automation
    170
    Customer Support
    167
    Features
    167
    Automations
    141
    Cons
    Missing Features
    108
    Limited Features
    85
    Reporting Issues
    74
    Limited Customization
    69
    Poor Reporting
    64
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow Capability
    Average: 8.5
    9.3
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EngageBay Inc
    Company Website
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @engagebay
    16,939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-co

Users
  • Marketing Manager
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 67% Small-Business
  • 31% Mid-Market
EngageBay All-in-One Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
244
Automation
170
Customer Support
167
Features
167
Automations
141
Cons
Missing Features
108
Limited Features
85
Reporting Issues
74
Limited Customization
69
Poor Reporting
64
View All Pros and Cons
EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow Capability
Average: 8.5
9.3
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
EngageBay Inc
Company Website
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@engagebay
16,939 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Zoho CRM Plus
(98)4.4 out of 5
Entry Level Price:$57.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM Plus is a platform that integrates sales, marketing, support, and analytics into a unified suite, providing a complete view of the customer journey.
    • Users frequently mention the platform's flexibility, automation features, and ability to unify different aspects of customer management, making it a central hub for daily operations.
    • Reviewers experienced a steep learning curve during the initial setup due to the multitude of tools, and some found the interface to be inconsistent across different modules, requiring time and patience to navigate effectively.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Efficiency
    18
    Integrations
    16
    Automation
    15
    Integration
    15
    Cons
    Learning Curve
    23
    Not Intuitive
    9
    Overwhelming Experience
    9
    Limited Customization
    7
    Overwhelming
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM Plus features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM Plus is a platform that integrates sales, marketing, support, and analytics into a unified suite, providing a complete view of the customer journey.
  • Users frequently mention the platform's flexibility, automation features, and ability to unify different aspects of customer management, making it a central hub for daily operations.
  • Reviewers experienced a steep learning curve during the initial setup due to the multitude of tools, and some found the interface to be inconsistent across different modules, requiring time and patience to navigate effectively.
Zoho CRM Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Efficiency
18
Integrations
16
Automation
15
Integration
15
Cons
Learning Curve
23
Not Intuitive
9
Overwhelming Experience
9
Limited Customization
7
Overwhelming
7
View All Pros and Cons
Zoho CRM Plus features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.6
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,068 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
monday CRM
(1,125)4.6 out of 5
Optimized for quick response
View top Consulting Services for monday CRM
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a d

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    205
    Integrations
    117
    Automation
    111
    Customizability
    109
    Features
    89
    Cons
    Learning Curve
    82
    Missing Features
    82
    Limited Features
    66
    Limited Customization
    54
    Integration Issues
    49
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday CRM features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.6
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    40,909 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,578 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a d

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
monday CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
205
Integrations
117
Automation
111
Customizability
109
Features
89
Cons
Learning Curve
82
Missing Features
82
Limited Features
66
Limited Customization
54
Integration Issues
49
View All Pros and Cons
monday CRM features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.6
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
40,909 Twitter followers
LinkedIn® Page
www.linkedin.com
3,578 employees on LinkedIn®
CRMOne
(1,045)4.8 out of 5
Entry Level Price:$18.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 32% Small-Business
    • 24% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CRMOne is a customer relationship management tool that offers features such as advanced filters, automation of lead assignment and follow-ups, built-in marketing tools, and data security.
    • Reviewers like the real-time alerts, the ability to access CRMOne from various devices, the automation of tasks, and the built-in marketing tools that allow for launching and tracking campaigns directly from the platform.
    • Reviewers mentioned that the user interface looks different across devices, learning how to optimize automation flows takes trial and error, advanced segmentation options could be improved, and the system can slow down when too many people are using it.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CRMOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Lead Management
    135
    Customer Management
    121
    Ease of Use
    104
    Customer Support
    101
    Task Management
    88
    Cons
    Limited Customization
    84
    Learning Curve
    79
    Steep Learning Curve
    49
    Limited Features
    40
    Missing Features
    35
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CRMOne features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Workflow Capability
    Average: 8.5
    9.8
    Contact & Account Management
    Average: 8.7
    9.5
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CrmOne
    Year Founded
    2022
    HQ Location
    Menlo Park, US
    Twitter
    @crmone_global
    10 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 32% Small-Business
  • 24% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CRMOne is a customer relationship management tool that offers features such as advanced filters, automation of lead assignment and follow-ups, built-in marketing tools, and data security.
  • Reviewers like the real-time alerts, the ability to access CRMOne from various devices, the automation of tasks, and the built-in marketing tools that allow for launching and tracking campaigns directly from the platform.
  • Reviewers mentioned that the user interface looks different across devices, learning how to optimize automation flows takes trial and error, advanced segmentation options could be improved, and the system can slow down when too many people are using it.
CRMOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Lead Management
135
Customer Management
121
Ease of Use
104
Customer Support
101
Task Management
88
Cons
Limited Customization
84
Learning Curve
79
Steep Learning Curve
49
Limited Features
40
Missing Features
35
View All Pros and Cons
CRMOne features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.4
Workflow Capability
Average: 8.5
9.8
Contact & Account Management
Average: 8.7
9.5
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
CrmOne
Year Founded
2022
HQ Location
Menlo Park, US
Twitter
@crmone_global
10 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
LeadSquared Sales CRM
(283)4.5 out of 5
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LeadSquared is a Sales Automation SaaS platform helping 2000+ organizations globally to drive sales efficiency at scale. LeadSquared has built a global, best-in-class CRM platform that takes away the

    Users
    • Inside sales specialist
    • Business Analyst
    Industries
    • Education Management
    • Financial Services
    Market Segment
    • 54% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LeadSquared Sales CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Lead Management
    36
    Ease of Use
    29
    Lead Generation
    25
    Efficiency
    17
    Intuitive
    16
    Cons
    Slow Loading
    14
    Slow Performance
    11
    Learning Curve
    10
    Slow Speed
    10
    Technical Issues
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LeadSquared Sales CRM features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    8.9
    Contact & Account Management
    Average: 8.7
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LeadSquared
    Year Founded
    2011
    HQ Location
    Bangalore
    Twitter
    @LeadSquared
    1,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,138 employees on LinkedIn®
    Phone
    848-248-4002
Product Description
How are these determined?Information
This description is provided by the seller.

LeadSquared is a Sales Automation SaaS platform helping 2000+ organizations globally to drive sales efficiency at scale. LeadSquared has built a global, best-in-class CRM platform that takes away the

Users
  • Inside sales specialist
  • Business Analyst
Industries
  • Education Management
  • Financial Services
Market Segment
  • 54% Mid-Market
  • 28% Enterprise
LeadSquared Sales CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Lead Management
36
Ease of Use
29
Lead Generation
25
Efficiency
17
Intuitive
16
Cons
Slow Loading
14
Slow Performance
11
Learning Curve
10
Slow Speed
10
Technical Issues
10
View All Pros and Cons
LeadSquared Sales CRM features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
8.9
Contact & Account Management
Average: 8.7
9.0
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
LeadSquared
Year Founded
2011
HQ Location
Bangalore
Twitter
@LeadSquared
1,464 Twitter followers
LinkedIn® Page
www.linkedin.com
1,138 employees on LinkedIn®
Phone
848-248-4002
NetSuite
(4,579)4.1 out of 5
Optimized for quick response
View top Consulting Services for NetSuite
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on fin

    Users
    • Controller
    • Accounting Manager
    Industries
    • Computer Software
    • Accounting
    Market Segment
    • 56% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NetSuite is an ERP solution that provides inventory management, financial statement reporting, and customizable transaction flows.
    • Users like NetSuite's robust integration capabilities, its customizable financial reporting, and the ease of planning inventory and orders based on demand and sales history.
    • Users experienced issues with NetSuite's support, found the manufacturing modules needing improvement, and reported difficulties in navigating the system and understanding its settings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NetSuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    568
    Customizability
    363
    Functionality
    337
    Customization Options
    320
    Customization
    300
    Cons
    Learning Curve
    383
    Improvement Needed
    335
    Missing Features
    286
    Limited Customization
    248
    Not User-Friendly
    243
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NetSuite features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.9
    7.7
    Workflow Capability
    Average: 8.5
    7.5
    Contact & Account Management
    Average: 8.7
    7.1
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Company Website
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    825,309 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198,071 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on fin

Users
  • Controller
  • Accounting Manager
Industries
  • Computer Software
  • Accounting
Market Segment
  • 56% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NetSuite is an ERP solution that provides inventory management, financial statement reporting, and customizable transaction flows.
  • Users like NetSuite's robust integration capabilities, its customizable financial reporting, and the ease of planning inventory and orders based on demand and sales history.
  • Users experienced issues with NetSuite's support, found the manufacturing modules needing improvement, and reported difficulties in navigating the system and understanding its settings.
NetSuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
568
Customizability
363
Functionality
337
Customization Options
320
Customization
300
Cons
Learning Curve
383
Improvement Needed
335
Missing Features
286
Limited Customization
248
Not User-Friendly
243
View All Pros and Cons
NetSuite features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.9
7.7
Workflow Capability
Average: 8.5
7.5
Contact & Account Management
Average: 8.7
7.1
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Oracle
Company Website
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
825,309 Twitter followers
LinkedIn® Page
www.linkedin.com
198,071 employees on LinkedIn®
Instantly
(4,036)4.8 out of 5
4th Easiest To Use in CRM software
View top Consulting Services for Instantly
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 93% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instantly is a cold email tool designed for managing and automating email campaigns, warming up email accounts, and generating leads.
    • Reviewers frequently mention the ease of use, intuitive interface, and the helpful customer support as standout features of Instantly.
    • Users experienced issues with the pricing structure being confusing, lack of transparency in lead generation, and occasional glitches in the user interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Instantly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    686
    Helpful
    497
    Customer Support
    491
    Features
    367
    Time-saving
    354
    Cons
    Expensive
    198
    Missing Features
    190
    Email Management
    126
    Learning Curve
    105
    Email Issues
    104
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Instantly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Instantly
    Company Website
    Year Founded
    2001
    HQ Location
    Sheridan, US
    LinkedIn® Page
    www.linkedin.com
    211 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 93% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instantly is a cold email tool designed for managing and automating email campaigns, warming up email accounts, and generating leads.
  • Reviewers frequently mention the ease of use, intuitive interface, and the helpful customer support as standout features of Instantly.
  • Users experienced issues with the pricing structure being confusing, lack of transparency in lead generation, and occasional glitches in the user interface.
Instantly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
686
Helpful
497
Customer Support
491
Features
367
Time-saving
354
Cons
Expensive
198
Missing Features
190
Email Management
126
Learning Curve
105
Email Issues
104
View All Pros and Cons
Instantly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.9
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
9.0
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
211 employees on LinkedIn®
Thryv
(1,990)4.3 out of 5
Optimized for quick response
Entry Level Price:Starting at $244.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to repla

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Thryv is a business management tool that handles customers, appointments, payments, and marketing.
    • Users like the time-saving aspect of Thryv, its ability to keep everything organized in one place, and its features for lead capture, lead scoring, email marketing, and social media marketing.
    • Users mentioned that some features are complex at first, the learning curve is steep, the price can be high for small teams, and there are occasional glitches with calendar sync.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thryv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    109
    Automation
    95
    Customer Support
    76
    Automation Features
    74
    Helpful
    62
    Cons
    Missing Features
    60
    Learning Curve
    53
    Limitations
    47
    Limited Features
    46
    Expensive
    34
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thryv features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    7.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thryv
    Company Website
    Year Founded
    2012
    HQ Location
    Dallas, TX
    Twitter
    @thryv
    8,462 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,905 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to repla

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Thryv is a business management tool that handles customers, appointments, payments, and marketing.
  • Users like the time-saving aspect of Thryv, its ability to keep everything organized in one place, and its features for lead capture, lead scoring, email marketing, and social media marketing.
  • Users mentioned that some features are complex at first, the learning curve is steep, the price can be high for small teams, and there are occasional glitches with calendar sync.
Thryv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
109
Automation
95
Customer Support
76
Automation Features
74
Helpful
62
Cons
Missing Features
60
Learning Curve
53
Limitations
47
Limited Features
46
Expensive
34
View All Pros and Cons
Thryv features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
7.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Thryv
Company Website
Year Founded
2012
HQ Location
Dallas, TX
Twitter
@thryv
8,462 Twitter followers
LinkedIn® Page
www.linkedin.com
5,905 employees on LinkedIn®
Mekari Qontak
(25)4.7 out of 5
9th Easiest To Use in CRM software
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mekari Qontak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Integration
    4
    User Interface
    4
    Customer Support
    3
    Intuitive
    3
    Cons
    Complex Setup
    1
    Connectivity Issues
    1
    Expertise Required
    1
    Incomplete Information
    1
    Integration Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mekari Qontak features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Workflow Capability
    Average: 8.5
    9.2
    Contact & Account Management
    Average: 8.7
    9.7
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mekari
    Year Founded
    2015
    HQ Location
    Jakarta Pusat, ID
    Twitter
    @mekaricom
    166 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,615 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 32% Small-Business
Mekari Qontak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Integration
4
User Interface
4
Customer Support
3
Intuitive
3
Cons
Complex Setup
1
Connectivity Issues
1
Expertise Required
1
Incomplete Information
1
Integration Issues
1
View All Pros and Cons
Mekari Qontak features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.2
Workflow Capability
Average: 8.5
9.2
Contact & Account Management
Average: 8.7
9.7
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Mekari
Year Founded
2015
HQ Location
Jakarta Pusat, ID
Twitter
@mekaricom
166 Twitter followers
LinkedIn® Page
www.linkedin.com
1,615 employees on LinkedIn®
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