# Mejor Software de chatbots - Página 7

## How Many Software de chatbots Products Does G2 Track?

**Total Products under this Category:** 762

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Software de chatbots Products?

**Por qué puedes confiar en las clasificaciones de software de G2:**

- 30 Analistas y Expertos en Datos
- 79,600+ Reseñas auténticas
- 762+ Productos
- Clasificaciones Imparciales

Las clasificaciones de software de G2 se basan en reseñas de usuarios verificadas, moderación rigurosa y una metodología de investigación consistente mantenida por un equipo de analistas y expertos en datos. Cada producto se mide utilizando los mismos criterios transparentes, sin colocación pagada ni influencia del proveedor. Aunque las reseñas reflejan experiencias reales de los usuarios, que pueden ser subjetivas, ofrecen información valiosa sobre cómo funciona el software en manos de profesionales. Juntos, estos aportes impulsan el G2 Score, una forma estandarizada de comparar herramientas dentro de cada categoría.

## G2 Grid® for Software de chatbots
 ![G2 Grid® for Software de chatbots plotting products by satisfaction and market presence](https://www.g2.com/es/categories/chatbots/grids.png?focus%5B%5D=90225&focus%5B%5D=574&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215)

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, y Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/es/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Agility CMS

Agility CMS es un sistema de gestión de contenido sin cabeza, orientado a API, diseñado para empoderar a los equipos empresariales en la gestión de sitios web, aplicaciones y canales digitales a gran escala. Esta solución innovadora permite a los equipos editoriales tomar el control de la publicación directamente, eliminando la dependencia de los desarrolladores para las actualizaciones de contenido. Mientras tanto, los equipos de ingeniería se benefician de una API limpia que se conecta sin problemas a cualquier frontend, herramienta o canal dentro de su pila tecnológica. Con más de 20 años de experiencia en migración y una arquitectura robusta, Agility CMS está construido para durar, asegurando que las organizaciones puedan confiar en él mucho más allá de la renovación de su próximo contrato. Dirigido principalmente a profesionales de marketing y desarrolladores, Agility CMS simplifica el proceso de creación y actualización de contenido. Los equipos de marketing pueden aprovechar una interfaz visual fácil de usar para construir páginas y previsualizar cambios en tiempo real, permitiéndoles mantener el control sobre su contenido sin requerir habilidades de codificación. Este enfoque práctico permite respuestas rápidas a las demandas del mercado en evolución. Para los equipos de desarrollo, Agility CMS ofrece la flexibilidad de trabajar con cualquier marco preferido, accediendo al contenido a través de APIs RESTful o GraphQL. Esta adaptabilidad facilita la creación de soluciones personalizadas adaptadas a las necesidades específicas del proyecto, libres de las restricciones de los sistemas tradicionales de gestión de contenido. Agility CMS está equipado con varias características clave que mejoran su funcionalidad y usabilidad general. Una Red de Entrega de Contenido (CDN) integrada asegura que el contenido se publique de manera rápida y consistente en todos los canales, mientras que las medidas de seguridad de nivel empresarial protegen la información sensible. La arquitectura componible permite a las organizaciones adaptar y escalar sus estrategias de gestión de contenido según sea necesario, haciéndolo adecuado para empresas de todos los tamaños. Estas características contribuyen colectivamente a un proceso de entrega de contenido optimizado, permitiendo a los usuarios centrarse en crear contenido impactante en lugar de navegar por obstáculos técnicos. Lo que distingue a Agility CMS de otros sistemas de gestión de contenido es su inquebrantable compromiso con la seguridad, su extensa experiencia en la industria y su dedicado soporte al cliente. Con más de dos décadas de experiencia en el panorama de CMS, el equipo de Agility posee una comprensión profunda de los desafíos que enfrentan las organizaciones y diseña soluciones que abordan eficazmente estas necesidades. Además, el soporte humano proporcionado por Agility CMS es un diferenciador significativo; los clientes pueden esperar asistencia rápida de representantes conocedores que están genuinamente interesados en su éxito. Esta combinación de seguridad robusta, experiencia en la industria y soporte personalizado posiciona a Agility CMS como una opción confiable para empresas, como Collabria Financial y Mitsubishi, que requieren una entrega de contenido segura y escalable a través de múltiples canales.

[Visitar sitio web](https://www.g2.com/es/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-15T09%3A31%3A58Z&secure%5Bdisplayable_resource_id%5D=1205&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=38119&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=38119&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fes%2Fcategories%2Fchatbots%3Fpage%3D7&secure%5Btoken%5D=9603175f5d7901e786cc710baf9882dd6d3fe4c6d6525526c459ee3737185ed2&secure%5Burl%5D=https%3A%2F%2Fagilitycms.com%2Fdemo-request%3Futm_source%3DG2%26utm_medium%3DBanner%26utm_campaign%3DPaid_Advertising_June&secure%5Burl_type%5D=custom_url)

### [Zowie](https://www.g2.com/products/zowie/reviews)

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s customers don’t want to navigate websites, search knowledge bases, or wait on hold. They want to say what they need — and get it done instantly. Zowie makes that possible. With Zowie AI Agents, brands unlock: - End-to-end automation of complex processes, not just basic FAQs - Flawless accuracy, following your business rules — no hallucinations - Seamless integration with your tech stack, from CRMs to fulfillment systems - Conversations that feel natural — powered by generative AI and guided by your data Built for mid-market and enterprise businesses, Zowie empowers leaders across customer service, operations, and IT to transform the way they serve customers — faster, smarter, and more cost-efficiently. The future of customer experience isn’t a better website. It’s a conversation. Zowie makes it happen.

**Average Rating:** 4.7/5.0

**Total Reviews:** 70

#### How Do G2 Users Rate Zowie?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Control:** 9.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.5/10 (Category avg: 8.5/10)
- **Collection of information:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zowie?

- **Seller:** [Zowie Inc.](https://www.g2.com/sellers/zowie-inc)
- **Year Founded:** 2019
- **HQ Location:** New York
- **Twitter:** @ZowieAI  
144 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=76677f75ee5e5e3559e6a8e32c4122ec2443982c7aa881fd347c59879ab35d54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18129228%2F&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Services
- **Company Size:** 48% Small, 40% Medium

#### What Do G2 Reviewers Say About Zowie?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Zowie's **automated handling of inquiries** , enhancing efficiency and reducing agent workload significantly.
- Users praise the **intuitive and easy-to-use platform** of Zowie, making operations efficient and straightforward.
- Users value the **efficient and fast implementation** by Zowie, enhancing their e-commerce experience with ease.
- Users commend Zowie for its **efficient automation** , enabling quick and seamless integration tailored for e-commerce needs.
- Users value the **intuitive support** from the Zowie team, enhancing their experience with easy tool operation.

##### Cons

- Users find the **limited features** of Zowie, especially in reporting and integration, to be quite frustrating.
- Users find the **reporting module lacking** , especially regarding integration with BI tools and advanced reporting features.
- Users experience **language confusion** and occasional bugs with Zowie, which can lead to frustrating delays in resolutions.
- Users find the **complexity of the UI** challenging, especially when creating intricate workflows that appear messy.
- Users find the **analytics data less accessible** , desiring quicker, more useful feedback instead of digging for information.

#### What Are Recent G2 Reviews of Zowie?

**["Zowie is the easiest and most adjustable chat solution I've ever seen."](https://www.g2.com/survey_responses/zowie-review-9756941)**

**Rating:** 5.0/5.0 stars

_— Dawid T._

[Read full review](https://www.g2.com/survey_responses/zowie-review-9756941)

**["great bot solution for small and large organizations"](https://www.g2.com/survey_responses/zowie-review-9710346)**

**Rating:** 4.5/5.0 stars

_— Piotr P._

[Read full review](https://www.g2.com/survey_responses/zowie-review-9710346)

#### What Are G2 Users Discussing About Zowie?

- [How do I know my Zowie DPI?](https://www.g2.com/discussions/how-do-i-know-my-zowie-dpi)
- [Why are Zowie mice so popular?](https://www.g2.com/discussions/why-are-zowie-mice-so-popular)
- [Are Zowie gaming mice good?](https://www.g2.com/discussions/are-zowie-gaming-mice-good) - 1 comment
- [Does Zowie have software?](https://www.g2.com/discussions/does-zowie-have-software)

### [Emovur - WhatsApp Business API](https://www.g2.com/products/emovur-whatsapp-business-api/reviews)

Emovur – Complete WhatsApp Business API Solution. Emovur is a comprehensive WhatsApp Business API platform designed to help businesses scale their communication effortlessly. Whether you're managing customer interactions, automating workflows, or running targeted campaigns, Emovur provides everything you need to leverage WhatsApp for business growth. Key Features: ✅ Campaign Manager – Launch and track WhatsApp marketing campaigns with ease. ✅ No-Code AI Chatbots – Automate conversations with intelligent, no-code chatbots. ✅ WhatsApp CRM – Manage leads, sales, and customer interactions from a unified inbox. ✅ Shared Team Inbox – Enable seamless collaboration with multiple agents handling chats. ✅ WhatsApp E-commerce & Payments – Sell and collect payments directly on WhatsApp. ✅ Click-to-WhatsApp (CTWA) Ads – Drive conversions with optimized WhatsApp ads. ... and much more! 🤝 More Than Just a SaaS Platform Emovur isn’t just another WhatsApp API provider—we are solution experts. Our team works with you to understand your business needs, uncover growth opportunities, and help you fully maximize the power of WhatsApp Business API. With a dedicated relationship manager, you get personalized support, strategic consultancy, and hands-on guidance whenever you need it. Why Choose Emovur? 💰 Affordable & Scalable – Designed to fit businesses of all sizes, from startups to enterprises. 🔒 Reliable & Secure – Enterprise-grade security and uptime you can trust. 🎯 Expert-Led Approach – We bring deep expertise to help you achieve your WhatsApp goals. Start your journey with Emovur and unlock the full potential of WhatsApp for your business!🚀

**Average Rating:** 4.7/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Emovur - WhatsApp Business API?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.6/10 (Category avg: 8.8/10)
- **Analytics:** 9.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Emovur - WhatsApp Business API?

- **Seller:** [Emovur](https://www.g2.com/sellers/emovur)
- **Year Founded:** 2018
- **HQ Location:** Bengaluru , IN
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=792081a907f991a3be4b5446bd6f75cb98f58139260abfbd32f84821a98883cf&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Femovur&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 56% Small, 33% Medium

#### What Do G2 Reviewers Say About Emovur - WhatsApp Business API?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** of Emovur, facilitating smooth setups and prompt assistance throughout.
- Users find the **ease of use** with Emovur's intuitive interface and quick setup to be a game-changer.
- Users value the **easy integrations** with Emovur, enjoying fast onboarding and seamless customer engagement features.
- Users value the **time-saving integration** of Emovur's WhatsApp Business API, enhancing communication and efficiency effortlessly.
- Users note the **significant increase in engagement** with customers thanks to Emovur's effective automation and support features.

##### Cons

- Users desire a **separate login ID feature** for clients to easily access their specific leads and forms.
- Users report encountering **buggy features** on the Emovur dashboard, impacting usability and functionality.
- Users report encountering **buggy sections on the dashboard** , impacting their overall experience with the Emovur platform.
- Users find the **difficult learning** curve of Emovur challenging, especially for those new to the platform.
- Users find the **UX challenging for beginners** , which can hinder their initial engagement with Emovur.

#### What Are Recent G2 Reviews of Emovur - WhatsApp Business API?

**["Best WhatApp Business API for Small medium large Businesses"](https://www.g2.com/survey_responses/emovur-whatsapp-business-api-review-11044074)**

**Rating:** 5.0/5.0 stars

_— Anil P._

[Read full review](https://www.g2.com/survey_responses/emovur-whatsapp-business-api-review-11044074)

**["Fast Onboarding with Some Room for Improvement"](https://www.g2.com/survey_responses/emovur-whatsapp-business-api-review-12416976)**

**Rating:** 4.0/5.0 stars

_— Dhruv S._

[Read full review](https://www.g2.com/survey_responses/emovur-whatsapp-business-api-review-12416976)

### [ChatBot](https://www.g2.com/products/chatbot/reviews)

ChatBot.com is the AI Agent builder with the customer service platform by Text used by ecommerce, retail, SaaS, marketing, education, healthcare, and enterprise teams across more than 35,000 brands. Businesses train the AI Agent on their own content, including website URL, help center, product documentation, or uploaded files, and deploy it to answer customer questions, recommend products, guide shoppers through checkout, and generate leads. When a conversation needs a person, the AI Agent hands off to a human with full context. The AI Agent is configured and managed inside the Text.com platform. Teams describe custom skills in natural language, and the platform generates the underlying automation logic. Multiple AI Agents can operate simultaneously across an organization's inbox, each with its own knowledge sources, skills, and channels. Key features: AI Agent trained on business content. Website, help center, product documentation, and uploaded files inform every response, so answers match the business. Custom skills in natural language. Describe what the AI Agent should do, and Text generates the multi-step workflow behind it. Multichannel deployment. One AI Agent serves website chat widget, Facebook Messenger, Slack, SMS, and LiveChat. E-commerce features. Product recommendations, cart abandonment recovery, and direct integrations for Shopify and BigCommerce. Human handoff and shared inbox. AI Agents route to human agents inside the Text.com inbox, with full conversation history and customer context preserved. ChatBot.com connects to LiveChat, HelpDesk.com, Shopify, BigCommerce, WordPress, Webflow, Squarespace, Wix, Slack, Facebook Messenger, and Zapier through one-click integrations, an open API, and webhooks. Reported customer outcomes include over $1.5M generated in eight months from a single deployment, and 20% communication time saved across 13 domains with more than 800,000 monthly visitors. Sales through the AI Agent report average order values of $430 and roughly $11,000 per month in additional revenue. Pricing starts at $19 per user per month, with a 14-day free trial and no credit card required.

**Average Rating:** 4.5/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate ChatBot?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Control:** 8.9/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ChatBot?

- **Seller:** [Text](https://www.g2.com/sellers/text)
- **Year Founded:** 2002
- **HQ Location:** Boston, MA, USA
- **Twitter:** @text\_hq  
150 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=135d41e78736ea09e7a0dae6252643ecbd494b7104da672504281f4199c28450&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftext%2F&secure%5Burl_type%5D=linkedin_company_website)  
381 employees on LinkedIn®
- **Ownership:** WSE: TXT

#### Who Uses This Product?

- **Company Size:** 50% Small, 35% Medium

#### What Do G2 Reviewers Say About ChatBot?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of chatbot integration** , enhancing agent workflow and enabling efficient handling of tasks.
- Users appreciate the **helpfulness** of the ChatBot, effectively managing tasks and enhancing agent productivity with clear support.
- Users appreciate the **24/7 support** of ChatBot, ensuring assistance is always available for any inquiries.
- Users value the **accessibility of features** in ChatBot, enhancing usability and providing excellent support and follow-up.
- Users love the **easy AI integration** in ChatBot, allowing quick access to powerful features with just an emoji.

##### Cons

- Users express concern about the **need to use multiple AIs** , complicating their interactions with the ChatBot.
- Users find the chatbot **expensive** given its limited capabilities compared to more advanced alternatives available.
- Users find the **inaccuracy of the search feature** frustrating, as it relies solely on keywords and lacks precision.
- Users face **integration issues** with ChatBot, limiting its capabilities and configuration for enhanced user experience.
- Users find a **steep learning curve** with ChatBot, requiring manual configuration and lacking advanced AI support.

#### What Are Recent G2 Reviews of ChatBot?

**["My experience with Chatbot from Text"](https://www.g2.com/survey_responses/chatbot-review-12216586)**

**Rating:** 5.0/5.0 stars

_— Monika K._

[Read full review](https://www.g2.com/survey_responses/chatbot-review-12216586)

**["Effortless Customer Query Handling with a Simple Flow-Based Setup"](https://www.g2.com/survey_responses/chatbot-review-13061431)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/chatbot-review-13061431)

### [BIK](https://www.g2.com/products/bik/reviews)

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!

**Average Rating:** 4.5/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate BIK?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind BIK?

- **Seller:** [BIK](https://www.g2.com/sellers/bik)
- **Year Founded:** 2019
- **HQ Location:** Palo Alto
- **Twitter:** @Bikglobal  
46 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa06fb5f4ffd7b107207c482ae11b02308a95c36d6929d5e7d307f1ef9c91a8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbikglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
345 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Cosmetics, Consumer Goods
- **Company Size:** 62% Small, 30% Medium

#### What Do G2 Reviewers Say About BIK?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **superb customer support** of BIK, highlighting its fast response and helpful onboarding process.
- Users find BIK's platform exceptionally **easy to use** , enhancing their experience with seamless integration and support.
- Users value the **ease of use and excellent features** of BIK, enhancing customer analysis and support.
- Users value the **proactive support** and integration capabilities of BIK, making daily operations seamless and efficient.
- Users value the **easy integrations** of BIK, enhancing support and simplifying their workflow across multiple platforms.

##### Cons

- Users note the **missing features** like label-based segmentation hinder functionality and expect improvement in the chatbot experience.
- Users report **software bugs** causing lags, notification issues, and poor performance with large data uploads in BIK.
- Users note that BIK is **expensive** , but some believe it delivers value through its results-oriented features.
- Users find the **campaign management tedious** , struggling with data tracking and reporting due to UI limitations.
- Users suggest improvements for the **dashboard design** , seeking a more user-friendly interface and better UI.

#### What Are Recent G2 Reviews of BIK?

**["Great Brand Support"](https://www.g2.com/survey_responses/bik-review-11454398)**

**Rating:** 4.0/5.0 stars

_— Priya D._

[Read full review](https://www.g2.com/survey_responses/bik-review-11454398)

**["User-Friendly and Integrated But Needs Mobile Optimization"](https://www.g2.com/survey_responses/bik-review-11657055)**

**Rating:** 4.5/5.0 stars

_— Vidhi D._

[Read full review](https://www.g2.com/survey_responses/bik-review-11657055)

### [Amio](https://www.g2.com/es/products/amio/reviews)

Amio es una plataforma de conversación de IA que lidera la industria de la automatización del servicio al cliente. Una solución fácil de usar y extremadamente eficiente ayuda a su equipo de soporte al cliente respondiendo a más del 80 % de las preguntas. El equipo de experiencia del cliente se beneficia del soporte en tiempo real 24/7 a través de múltiples canales. Y finalmente, los departamentos de ventas y marketing ven un aumento en el compromiso previo a las ventas con un alcance proactivo.

**Average Rating:** 4.8/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Amio?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.5/10 (Category avg: 9.2/10)
- **Control:** 9.2/10 (Category avg: 8.8/10)
- **Analytics:** 9.3/10 (Category avg: 8.5/10)
- **Recopilación de información:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Amio?

- **Vendedor:** [Amio](https://www.g2.com/es/sellers/amio)
- **Año de fundación:** 2017
- **Ubicación de la sede:** Prague, Czech Republic
- **Twitter:** @amio\_io  
44 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0d48aedefe29f13a27cf58ab14a7e498ef806c58d0a795d6f8e639dd26dbfbe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famio.io%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Venta al por Menor
- **Company Size:** 61% Medium, 35% Small

#### What Are Recent G2 Reviews of Amio?

**["Diseñador Amigable para el Usuario y de Chatbots"](https://www.g2.com/es/survey_responses/amio-review-9578871)**

**Rating:** 5.0/5.0 stars

_— Ludvík ._

[Read full review](https://www.g2.com/es/survey_responses/amio-review-9578871)

**["Recaudación de fondos para IA"](https://www.g2.com/es/survey_responses/amio-review-10035689)**

**Rating:** 5.0/5.0 stars

_— Martin B._

[Read full review](https://www.g2.com/es/survey_responses/amio-review-10035689)

### [BotPenguin](https://www.g2.com/products/botpenguin/reviews)

BotPenguin is a generative no-code AI agent platform that automates customer engagement across 6+ channels like WhatsApp, Instagram, Telegram, Facebook, websites, and SMS. It offers multilingual AI agents, chatbots, and voice bots with live agent handoff and a unified inbox to manage real-time conversations. Designed to understand intent, BotPenguin triggers business actions automatically, helping teams reduce manual work and improve response times. With 80+ integrations across CRMs, calendars, payment systems, and AI tools, it fits easily into existing workflows. Certified for GDPR, HIPAA, CCPA, and ISO, BotPenguin ensures strong compliance and enterprise-grade security across all customer touchpoints. BotPenguin also enables scalable, AI-driven communication. Socially responsible, every subscription supports global animal welfare, reflecting a belief that meaningful technology should also be compassionate.

**Average Rating:** 4.4/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate BotPenguin?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 7.9/10 (Category avg: 8.5/10)
- **Collection of information:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind BotPenguin?

- **Seller:** [BotPenguin](https://www.g2.com/sellers/botpenguin)
- **Year Founded:** 2017
- **HQ Location:** Chicago, Illinois
- **Twitter:** @imbotpenguin  
396 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ebfc9208014e5377352b20aa8e20608eefe9587930eb2c9ca59b220d37d4762&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbotpenguin%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 62% Small, 28% Medium

#### What Do G2 Reviewers Say About BotPenguin?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of BotPenguin, enjoying its straightforward setup and user-friendly interface.
- Users commend the **responsive customer support** of BotPenguin, consistently resolving issues and enhancing the user experience.
- Users find the **easy setup** of BotPenguin essential for a smooth transition and efficient onboarding for their teams.
- Users find BotPenguin **extremely helpful** for managing inquiries, with efficient lead follow-up and responsive support.
- Users value the **seamless integrations** with various platforms like CRM, WhatsApp, and Facebook Messenger for effective communication.

##### Cons

- Users are frustrated by the lack of option to **switch off bot chats** , leading to wasted chat credits and poor support.
- Users struggle with **integration issues** due to unclear error messages from BotPenguin, hindering problem resolution.
- Users encounter a **lack of detail** in error messages, making it difficult to resolve Facebook integration issues effectively.
- Users find the **lack of insightful error messages** frustrating, hindering their ability to troubleshoot Facebook integration issues.
- Users find the **learning curve challenging** initially, but it becomes manageable as they gain familiarity with the features.

#### What Are Recent G2 Reviews of BotPenguin?

**["All-in-One No-Code AI Chatbot for Omnichannel Automation and Lead Generation"](https://www.g2.com/survey_responses/botpenguin-review-12503756)**

**Rating:** 5.0/5.0 stars

_— Rahul G._

[Read full review](https://www.g2.com/survey_responses/botpenguin-review-12503756)

**["Fast Support, Multi-Channel Messaging, and Solid AI Integration at a Great Price"](https://www.g2.com/survey_responses/botpenguin-review-13133419)**

**Rating:** 4.5/5.0 stars

_— hans w._

[Read full review](https://www.g2.com/survey_responses/botpenguin-review-13133419)

#### What Are G2 Users Discussing About BotPenguin?

- [What is BotPenguin used for?](https://www.g2.com/discussions/what-is-botpenguin-used-for) - 1 comment

### [Gallabox](https://www.g2.com/products/gallabox/reviews)

Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth. Designed for conversation-led businesses, Gallabox serves teams across industries such as real estate, education, healthcare, travel, financial services, e-commerce, automotive and professional services. The platform is especially useful for businesses that receive a high volume of customer inquiries across multiple channels and need a reliable way to respond quickly, qualify intent and move customers toward the next step. With its shared team inbox, AI-powered automation and conversation history, Gallabox helps sales, marketing and support teams collaborate more effectively and ensure that no high-intent customer interaction is missed. Gallabox enables businesses to deploy AI agents that can answer common questions, qualify leads, capture customer details, book appointments, trigger follow-ups and hand over conversations to the right team member with context. These AI agents work alongside human teams, helping them reduce repetitive work while staying focused on high-value conversations. Businesses can automate key customer journeys, including Click-to-WhatsApp lead capture, Instagram DM responses, web chat inquiries, voice follow-ups, drip campaigns, broadcasts, appointment reminders, payment nudges and post-purchase engagement. A key strength of Gallabox is its ability to connect customer conversations with the tools businesses already use. The platform integrates with CRMs, payment systems, calendars, marketing tools, commerce platforms and automation workflows, including tools such as Zoho CRM, HubSpot, Shopify, WooCommerce, Razorpay, Google Calendar, Calendly, Zapier and more. These integrations help businesses sync customer data, route conversations, update lead stages, collect payments, track campaign performance and maintain continuity across the customer journey. Gallabox is built for businesses that want more than a messaging tool. It gives customer-facing teams the speed, structure and visibility they need to manage conversations across channels, automate repetitive workflows and improve conversion outcomes. By combining AI agents, omnichannel engagement, shared team collaboration and integrations in one platform, Gallabox helps businesses respond faster, qualify better and create more connected customer experiences from first inquiry to conversion and beyond.

**Average Rating:** 4.6/5.0

**Total Reviews:** 164

#### How Do G2 Users Rate Gallabox?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 8.5/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Collection of information:** 8.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Gallabox?

- **Seller:** [MangoLeap](https://www.g2.com/sellers/mangoleap)
- **Company Website:** gallabox.com
- **Year Founded:** 2020
- **HQ Location:** Chennai, IN
- **Twitter:** @gallabox  
147 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6ec7be6c60ea5bd83d2b06f60d6f001099dddcd8f2f383aeeb3957ee146b1aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgallabox%2F&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Education Management, Apparel & Fashion
- **Company Size:** 73% Small, 21% Medium

#### What Do G2 Reviewers Say About Gallabox?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Gallabox to be **intuitive and easy to set up** , making customer communication management seamless and effective.
- Users highlight the **automation features** of Gallabox, enhancing communication efficiency and streamlining their workflows effectively.
- Users commend Gallabox for its **excellent customer support** and effective integration capabilities that enhance team communication.
- Users love the **seamless integrations** of Gallabox, enhancing team collaboration and efficiency in managing WhatsApp communications.
- Users highlight the **easy integrations** of Gallabox, facilitating seamless connections with tools like HubSpot for improved communication.

##### Cons

- Users find the **reporting and analytics dashboard limited** , lacking essential insights for effective communication management.
- Users find the **reporting features inadequate** , limiting insights on performance and response metrics, which hinders optimization.
- Users desire more **customization options** in Gallabox templates for a tailored experience that meets their specific needs.
- Users note **limited training resources** for bots, impacting their effectiveness and requiring more support for setup.
- Users find **customer support unsatisfactory** , citing poor response times and a lack of helpful documentation for troubleshooting.

#### What Are Recent G2 Reviews of Gallabox?

**["Gallabox Makes WhatsApp Customer Conversations Fast, Organized, and Efficient"](https://www.g2.com/survey_responses/gallabox-review-12510483)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/gallabox-review-12510483)

**["Gallabox is working great for us"](https://www.g2.com/survey_responses/gallabox-review-11460896)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/gallabox-review-11460896)

### [Enterprise Bot](https://www.g2.com/es/products/enterprise-bot/reviews)

Nuestros bots de IA están habilitados con integraciones preconstruidas, comprensión contextual y escalamiento inteligente a agentes en vivo sobre la base del análisis de sentimientos. Desde la clasificación inteligente de solicitudes de clientes, hasta el redireccionamiento y cumplimiento de solicitudes, nuestra IA conversacional optimiza las operaciones de servicio al cliente de extremo a extremo para las empresas. Respuestas Personalizadas a Clientes en Tiempo Real y 24/7: Proporciona respuestas personalizadas consistentes a tus clientes sobre tus ofertas y muestra recomendaciones de productos basadas en las preferencias individuales de los clientes. Mejora la Productividad de los Agentes y la Calidad del Servicio: Reduce el tiempo que los agentes pasan buscando información manualmente. Los bots impulsados por IA obtienen y sugieren las mejores respuestas basadas en datos históricos y conocimientos accionables para mejorar la calidad del servicio y aumentar la productividad de los agentes. Optimiza la Eficiencia de Costos: Reduce los costos de servicio al cliente hasta un 30% acelerando la resolución de problemas, descargando tareas redundantes de los agentes y respondiendo automáticamente el 80% de las consultas rutinarias.

**Average Rating:** 4.7/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Enterprise Bot?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.2/10 (Category avg: 9.2/10)
- **Control:** 8.9/10 (Category avg: 8.8/10)
- **Analytics:** 9.4/10 (Category avg: 8.5/10)
- **Recopilación de información:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Enterprise Bot?

- **Vendedor:** [Enterprise Bot](https://www.g2.com/es/sellers/enterprise-bot)
- **Año de fundación:** 2016
- **Ubicación de la sede:** Zug, CH
- **Twitter:** @enterprisebot  
322 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b2d11fa9c659b771599404d14a042cc8d2b3b41d1c51db92139311d89132e98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13210979&secure%5Burl_type%5D=linkedin_company_website)  
101 empleados en LinkedIn®

#### Who Uses This Product?

- **Company Size:** 46% Large, 23% Medium

#### What Are Recent G2 Reviews of Enterprise Bot?

**["Mejor para Chat Bot, Voice Bot y Email Bot."](https://www.g2.com/es/survey_responses/enterprise-bot-review-8372602)**

**Rating:** 4.0/5.0 stars

_— Lalit Bandu C._

[Read full review](https://www.g2.com/es/survey_responses/enterprise-bot-review-8372602)

**["Enterprise Bot es una bendición para el soporte al cliente."](https://www.g2.com/es/survey_responses/enterprise-bot-review-8588328)**

**Rating:** 5.0/5.0 stars

_— Priyanka R._

[Read full review](https://www.g2.com/es/survey_responses/enterprise-bot-review-8588328)

#### What Are G2 Users Discussing About Enterprise Bot?

- [¿Para qué se utiliza Enterprise Bot?](https://www.g2.com/es/discussions/what-is-enterprise-bot-used-for)

### [Omnichat](https://www.g2.com/es/products/omnichat/reviews)

Omnichat proporciona soluciones profesionales de comercio por chat para una amplia gama de minoristas en Hong Kong, Taiwán, Singapur, Malasia y la región de Asia-Pacífico. Como Proveedor Oficial de Soluciones Empresariales de WhatsApp y socio oficial de Meta y LINE, ofrecemos soluciones empresariales avanzadas a través de canales de mensajería social (WhatsApp, Facebook, Instagram, LINE y chat en vivo en sitios web) con mayor eficiencia, análisis del comportamiento del usuario y, por lo tanto, desarrollo de estrategias de remarketing. Con la misión de liberar el potencial del comercio por chat a través de la mensajería omnicanal, la automatización del marketing, la venta al por menor en línea y fuera de línea, la plataforma de datos de clientes sociales, "Omni AI" que se integra con ChatGPT, así como el Catálogo y Pago de WhatsApp, Omnichat equipa a las empresas para proporcionar un viaje del cliente sin interrupciones para capturar oportunidades que surgen del entorno de venta al por menor omnicanal. La función de ventas en línea y fuera de línea puede dirigir fácilmente a los visitantes de los canales en línea a los vendedores en tiendas físicas para seguimiento, facilitando las conversiones y el seguimiento de ingresos en línea y fuera de línea. Aprovechando ChatGPT, nuestro chatbot impulsado por IA "Omni AI" sirve como asistente digital de los minoristas para manejar consultas de clientes, recomendar productos y facilitar la planificación de campañas de marketing. El Catálogo y Pago de WhatsApp permite a los minoristas completar el viaje del cliente en WhatsApp, desde navegar productos, comunicarse con vendedores designados, hasta realizar compras, acortando el proceso de toma de decisiones y acelerando el proceso de compra de los clientes, así como generando ingresos instantáneos para los comerciantes. Logrando un crecimiento del 300% en Ingresos Anuales Recurrentes (ARR) interanual en los últimos tres años consecutivos, Omnichat empodera a más de 5,000 empresas minoristas y de comercio electrónico, incluyendo Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green y departamentos gubernamentales.

**Average Rating:** 4.5/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Omnichat?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.9/10 (Category avg: 9.2/10)
- **Control:** 9.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Recopilación de información:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Omnichat?

- **Vendedor:** [Omnichat](https://www.g2.com/es/sellers/omnichat)
- **Año de fundación:** 2017
- **Ubicación de la sede:** Hong Kong
- **Página de LinkedIn®:** [hk.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8549134558a05f9e5df0bab258814db9dcbec22ff63366ea49a95598a30b6c57&secure%5Burl%5D=https%3A%2F%2Fhk.linkedin.com%2Fcompany%2Fomnichat-easychat&secure%5Burl_type%5D=linkedin_company_website)  
151 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Venta al por Menor
- **Company Size:** 50% Small, 46% Medium

#### What Do G2 Reviewers Say About Omnichat?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **centralización** de Omnichat para gestionar eficazmente múltiples plataformas en un solo lugar conveniente.
- A los usuarios les encanta la **facilidad de uso** de Omnichat, simplificando la gestión multiplataforma en un lugar conveniente.
- Los usuarios aprecian la **integración multiplataforma** de Omnichat, permitiendo una gestión fluida en un lugar conveniente.
- Los usuarios aprecian la **eficiencia de gestión** de Omnichat, simplificando las interacciones multiplataforma en un lugar conveniente.

##### Cons

- Los usuarios encuentran la falta de una **función de recordar usuario** en el inicio de sesión de Omnichat inconveniente y molesta.
- Los usuarios experimentan problemas con la **falta de una función de "recordarme"** , lo que complica el proceso de inicio de sesión.
- Los usuarios extrañan las **funciones faltantes** como una función de 'recuérdame' para un inicio de sesión más fácil en Omnichat.

#### What Are Recent G2 Reviews of Omnichat?

**["Gran solución para los puntos problemáticos del comercio en línea"](https://www.g2.com/es/survey_responses/omnichat-review-9550969)**

**Rating:** 4.0/5.0 stars

_— Usuario verificado en Venta al por Menor_

[Read full review](https://www.g2.com/es/survey_responses/omnichat-review-9550969)

**["El CSM ha sido realmente excepcional: rápido para responder, increíblemente servicial."](https://www.g2.com/es/survey_responses/omnichat-review-10376436)**

**Rating:** 5.0/5.0 stars

_— Usuario verificado en Servicios Financieros_

[Read full review](https://www.g2.com/es/survey_responses/omnichat-review-10376436)

### [WotNot](https://www.g2.com/products/wotnot/reviews)

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

**Average Rating:** 4.6/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate WotNot?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 9.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind WotNot?

- **Seller:** [WotNot](https://www.g2.com/sellers/wotnot)
- **Year Founded:** 2018
- **HQ Location:** Ahmedabad, Gujarat
- **Twitter:** @wotnot  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c6046b603fa7e9a8a2f715db416b2b5b0ff858a94e906c65457f97dd0ccd59e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14537921%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Education Management
- **Company Size:** 65% Small, 29% Medium

#### What Do G2 Reviewers Say About WotNot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find WotNot's platform incredibly **easy to use** , appreciating its intuitive interface and seamless integration capabilities.
- Users commend WotNot's **exceptional customer support** , noting its quick responses and helpful assistance during chatbot deployment.
- Users find WotNot's **helpful customer support** invaluable, making chatbot creation and integration a smooth experience.
- Users praise WotNot for its **seamless integrations** , enhancing chatbot functionality and improving user experience throughout.
- Users highlight the **ease of use and rapid deployment** of WotNot, appreciating its intuitive interface and excellent support.

##### Cons

- Users face **integration issues** with WotNot, making it challenging to connect with other platforms effectively.
- Users find the **lack of integrations** frustrating, wishing for more compatibility with various tools and platforms.
- Users often mention **limited features** of WotNot, pointing out the need for more robust functionalities and integrations.
- Users face challenges due to **missing features** like inadequate integrations and the need for better customization options.
- Users face **chatbot issues** such as errors, limited backend access, and slow feature maturation impacting their experience.

#### What Are Recent G2 Reviews of WotNot?

**["AI Chatbots and Automations driving Real Operational Impact"](https://www.g2.com/survey_responses/wotnot-review-12381704)**

**Rating:** 4.5/5.0 stars

_— Ojas K._

[Read full review](https://www.g2.com/survey_responses/wotnot-review-12381704)

**["WotNot Makes Chatbot Building Fast and Easy with an Intuitive, Stable Flow Builder"](https://www.g2.com/survey_responses/wotnot-review-12323412)**

**Rating:** 4.0/5.0 stars

_— Zaid B._

[Read full review](https://www.g2.com/survey_responses/wotnot-review-12323412)

#### What Are G2 Users Discussing About WotNot?

- [What is drift chatbot?](https://www.g2.com/discussions/what-is-drift-chatbot)
- [What are chatbots used for?](https://www.g2.com/discussions/wotnot-what-are-chatbots-used-for)
- [What is WotNot?](https://www.g2.com/discussions/what-is-wotnot)
- [Is WotNot free?](https://www.g2.com/discussions/is-wotnot-free) - 1 comment

### [Futr](https://www.g2.com/products/futr/reviews)

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required

**Average Rating:** 4.7/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Futr?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 9.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Collection of information:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Futr?

- **Seller:** [Futr](https://www.g2.com/sellers/futr)
- **Year Founded:** 2017
- **HQ Location:** London, England
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86930ae774800773804262dd4e67cd6341e4962f3fecce38d7554781683ac749&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffutrcorp%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 48% Medium, 38% Small

#### What Are Recent G2 Reviews of Futr?

**["Easy to use, Customer Friendly"](https://www.g2.com/survey_responses/futr-review-8340246)**

**Rating:** 5.0/5.0 stars

_— Laura O._

[Read full review](https://www.g2.com/survey_responses/futr-review-8340246)

**["Brilliant tool, user friendly and great service!"](https://www.g2.com/survey_responses/futr-review-8418479)**

**Rating:** 5.0/5.0 stars

_— Rosie O._

[Read full review](https://www.g2.com/survey_responses/futr-review-8418479)

### [ViaSay](https://www.g2.com/products/viasay/reviews)

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, from simple to sophisticated, allowing for maximum automation of customer interactions and lowest total cost of ownership.

**Average Rating:** 4.6/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate ViaSay?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Control:** 8.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Collection of information:** 7.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ViaSay?

- **Seller:** [ViaSay](https://www.g2.com/sellers/viasay)
- **Year Founded:** 2016
- **HQ Location:** Paris, Île-de-France
- **Twitter:** @Mindsay\_ai  
1,437 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac267c5756aacf1c92985b758e58579ed1de3e6fdd8389952cd48906e70779ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10657010%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Airlines/Aviation, Leisure, Travel & Tourism
- **Company Size:** 50% Medium, 34% Large

#### What Do G2 Reviewers Say About ViaSay?

_AI-generated summary from verified user reviews_

##### Pros

- Users greatly value the **responsive customer support** from ViaSay, enhancing their experience with helpful guidance and proactive assistance.
- Users find ViaSay to be **straightforward and easy to use** , appreciating the seamless experience it provides.
- Users appreciate the **efficiency** of ViaSay, benefiting from its simple interface and exceptional support system.
- Users value the **exceptional support** from Laiye, highlighting the proactive assistance and training offered by their account manager.
- Users value the **exceptional support** from Laiye, which enhances their overall experience and ease of use.

##### Cons

- Users note the **limitations in AI capabilities** , though support from account managers aids in overcoming challenges.
- Users find it challenging to create flows in ViaSay due to needing **assistance with flow management** despite recent improvements.
- Users note a **learning curve** in mastering ViaSay's flow builder, but improvements have made it more user-friendly.
- Users find a need for **team dependency** when altering use cases in the advanced flow builder, despite recent improvements.

#### What Are Recent G2 Reviews of ViaSay?

**["Working with Laiye is a true pleasure"](https://www.g2.com/survey_responses/viasay-review-7897968)**

**Rating:** 4.5/5.0 stars

_— Elien D._

[Read full review](https://www.g2.com/survey_responses/viasay-review-7897968)

**["Excellent BOT to improve our customer service"](https://www.g2.com/survey_responses/viasay-review-5190384)**

**Rating:** 5.0/5.0 stars

_— María Dolores L._

[Read full review](https://www.g2.com/survey_responses/viasay-review-5190384)

#### What Are G2 Users Discussing About ViaSay?

- [What is Mindsay used for?](https://www.g2.com/discussions/what-is-mindsay-used-for)

### [LivePerson](https://www.g2.com/es/products/liveperson/reviews)

LivePerson es el líder empresarial en conversaciones digitales con clientes. Nuestra plataforma de conversación digital con clientes es confiada por las marcas más grandes del mundo para acelerar la transformación de sus centros de contacto, orquestar conversaciones a través de todos los canales, departamentos y sistemas, potenciar la productividad de los agentes y ofrecer experiencias más personalizadas y potenciadas por IA a los clientes. Nuestra plataforma está diseñada para grandes empresas orientadas al consumidor y altamente reguladas. Cientos de las principales marcas del mundo, incluyendo HSBC, Burberry, Chipotle y Virgin Media, utilizan nuestra plataforma Conversational Cloud® para interactuar con millones de consumidores de manera segura y responsable. Facilitamos mil millones de interacciones conversacionales cada mes, proporcionando un conjunto de datos excepcionalmente rico y herramientas de seguridad para desbloquear el poder de la IA generativa y los modelos de lenguaje grande (LLM) para obtener mejores resultados empresariales. Con las soluciones de LivePerson, puedes entender lo que los clientes quieren, conectarte a los canales correctos, asistir a tus agentes y adoptar la automatización potenciada por IA, todo al servicio de tu negocio y clientes. Aquí hay algunos de los resultados empresariales que las marcas están viendo con LivePerson: - Incremento del 2x en la eficiencia de los empleados - 10X en conversiones frente a lo digital tradicional - Aumento del 20% en la satisfacción del cliente - Tasas de contención de automatización del 90% - Disminución del 50% en las tasas de rotación de agentes Con LivePerson, tienes el conjunto de datos más grande del mundo al alcance de tu mano. La plataforma Conversational Cloud facilita casi 1 mil millones de interacciones conversacionales cada mes, haciendo que nuestra IA sea más precisa que cualquier competidor y utilizada por todas las principales industrias en todo el mundo. Te ayudamos a convertir las palabras de tus clientes en datos accionables, y en signos de dólar para tu negocio.

**Average Rating:** 4.3/5.0

**Total Reviews:** 185

#### How Do G2 Users Rate LivePerson?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.0/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 8.0/10 (Category avg: 8.5/10)
- **Recopilación de información:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind LivePerson?

- **Vendedor:** [LivePerson](https://www.g2.com/es/sellers/liveperson)
- **Sitio web de la empresa:** www.liveperson.com
- **Año de fundación:** 1995
- **Ubicación de la sede:** New York, NY
- **Twitter:** @LivePerson  
10,758 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=719dbd6b86949a9c60efda4c788bb4dfd01bd48c7b9aeda3e7cdf4c8f950b44f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F164748%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,183 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Internet, Venta al por Menor
- **Company Size:** 43% Medium, 33% Large

#### What Do G2 Reviewers Say About LivePerson?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian el **sólido soporte de IA** de LivePerson, mejorando el compromiso del cliente y ofreciendo opciones de comunicación flexibles.
- Los usuarios aprecian la **facilidad de uso** de LivePerson, facilitando interacciones personalizadas sin problemas y una gestión eficiente de tickets.
- Los usuarios aprecian el **soporte de IA útil** de LivePerson, mejorando el compromiso del cliente y simplificando los canales de comunicación.
- Los usuarios aprecian el **rápido tiempo de respuesta** de la integración de IA de LivePerson, mejorando significativamente la eficiencia del soporte al cliente.
- Los usuarios aprecian la **eficiencia operativa** de LivePerson, mejorando el compromiso, el soporte y las experiencias generales del cliente.

##### Cons

- Los usuarios encuentran el **complejo aprendizaje** de LivePerson desafiante, aunque la documentación y el soporte pueden ayudar.
- Los usuarios enfrentan **problemas de complejidad** con la configuración e interfaz de LivePerson, lo que afecta la incorporación y la experiencia general del usuario.
- Los usuarios encuentran el **empinada curva de aprendizaje** de LivePerson desafiante, especialmente durante la incorporación y con actualizaciones frecuentes.
- Los usuarios encuentran que LivePerson es **caro** debido al aumento de precios y a los altos requisitos de recursos para la implementación.
- Los usuarios están decepcionados por las **funciones faltantes** en LivePerson, que obstaculizan la funcionalidad y la fiabilidad en sus operaciones.

#### What Are Recent G2 Reviews of LivePerson?

**["LivePerson: Automatización de IA 24/7 para un compromiso con el cliente omnicanal rápido y seguro"](https://www.g2.com/es/survey_responses/liveperson-review-12275314)**

**Rating:** 4.5/5.0 stars

_— Felice C._

[Read full review](https://www.g2.com/es/survey_responses/liveperson-review-12275314)

**["Plataforma poderosa con IA líder en la industria y mensajería omnicanal verdadera"](https://www.g2.com/es/survey_responses/liveperson-review-12211374)**

**Rating:** 4.0/5.0 stars

_— Nataporn C._

[Read full review](https://www.g2.com/es/survey_responses/liveperson-review-12211374)

### [My AskAI](https://www.g2.com/products/my-askai/reviews)

My AskAI is the most affordable AI customer service agent, integrated into your existing help desk (Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias) and available 24/7 to give instant answers to your customers. Set up in minutes, without the need for developers and trained on your help center, knowledge base, website and live customer data, the AI agent ensures your customers always have an answer to their questions. If it can't answer it will pass them over to your (human) team, giving the best of both worlds and increasing customer satisfaction and retention. • \>5x cheaper than native AI solutions, at $0.10 per ticket, but with comparable (often better) answer quality and performance. • Improve your AI agent's performance over time through automatic self-learning. • Fully customize and control your AI agent's brand and tone of voice with configurable guidance that also lets you set up custom scenarios for handovers. • Set up AI tasks to allow your AI agent to autonomously perform complex actions like refunds, KYC, seat management, address changes and more. • Use the AI agent internally, without responding directly to customers, with AI-generated internal/private notes or via our copilot extension. On average 75% of conversations are resolved directly by our AI agents across a range of hundreds of eCommerce, SaaS and marketplace platforms and businesses, saving thousands of hours of support time that can be better spent providing service in the more complex cases. Reduce your support requests, overnight, with My AskAI.

**Average Rating:** 4.5/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate My AskAI?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Control:** 8.5/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind My AskAI?

- **Seller:** [My AskAI](https://www.g2.com/sellers/my-askai)
- **Year Founded:** 2022
- **HQ Location:** London, UK
- **Twitter:** @usemyaskai  
515 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5b4ef0c22fde1a2580f9fa4606abe3a1846fff7d583e882c7c9abc4a354e00f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyaskai%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 48% Small, 43% Medium

#### What Do G2 Reviewers Say About My AskAI?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of onboarding** with My AskAI, enhancing customer support and workflow integration significantly.
- Users find My AskAI to be **very easy to use** , with a simple setup and intuitive integration features.
- Users find **My AskAI incredibly time-saving** , as it quickly builds efficient customer support services with minimal setup.
- Users value the **easy setup** of My AskAI, simplifying integration and ensuring quick, reliable updates.
- Users find the **onboarding process easy and effective** , enhancing knowledge integration and user education significantly.

##### Cons

- Users face **accuracy and responsiveness issues** with My AskAI, particularly with email responses and screenshot interpretations.
- Users face issues with **inaccuracy** , including problems with screenshots and inconsistent responses across different platforms.
- Users find the **learning curve steep** due to complex setups and a lack of clear documentation for beginners.
- Users find the **cost structure confusing** and feel the pricing is not suitable for smaller teams.
- Users find the **expensive branding removal** fee a significant drawback, affecting their overall consideration of the platform.

#### What Are Recent G2 Reviews of My AskAI?

**["We offloaded informational questions from live agents so have more time for other requests."](https://www.g2.com/survey_responses/my-askai-review-12271097)**

**Rating:** 4.5/5.0 stars

_— Caelan B._

[Read full review](https://www.g2.com/survey_responses/my-askai-review-12271097)

**["Competitive pricing with a team that actually builds what you need"](https://www.g2.com/survey_responses/my-askai-review-13241380)**

**Rating:** 5.0/5.0 stars

_— Maksym S._

[Read full review](https://www.g2.com/survey_responses/my-askai-review-13241380)

### [OMQ Chatbot | ChatGPT/GPT-4 Beta-Version](https://www.g2.com/es/products/omq-chatbot-chatgpt-gpt-4-beta-version/reviews)

NUEVO: OMQ lanza el primer chatbot alemán basado en ChatGPT/GPT-4. La versión beta ya está disponible para pruebas para empresas de todas las industrias. El Chatbot OMQ automatiza la respuesta a las consultas de los clientes en chats o plataformas de mensajería instantánea como WhatsApp, Facebook, Telegram, entre otras. La Inteligencia Artificial de OMQ aprende de manera independiente y distribuye el conocimiento, de modo que todos los productos puedan acceder a la misma información. El Chatbot OMQ responde a las solicitudes de los clientes con la información en la base de conocimiento, de manera automática y precisa sin un agente. Sigue el flujo natural de la conversación respondiendo en burbujas de chat y dando respuestas interactivas. Solo cuando el chatbot alcanza sus límites, conectará a los clientes con un empleado, que puede manejar casos más complicados o únicos.

**Average Rating:** 4.3/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.7/10 (Category avg: 9.2/10)
- **Control:** 8.5/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Recopilación de información:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

- **Vendedor:** [OMQ](https://www.g2.com/es/sellers/omq)
- **Año de fundación:** 2010
- **Ubicación de la sede:** Berlin
- **Twitter:** @OMQ\_AI  
368 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac3e9b45a69642717bb37eaa19951d9f663bbc1fe6b1980b2a6014b534abaa13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fomq&secure%5Burl_type%5D=linkedin_company_website)  
10 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Software de Computadora
- **Company Size:** 72% Small, 17% Large

#### What Do G2 Reviewers Say About OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian el **soporte útil** de OMQ Chatbot, mejorando significativamente sus tasas de conversación y la eficiencia del negocio.
- Los usuarios elogian el **soporte al cliente receptivo** de OMQ Chatbot, mejorando significativamente las tasas de conversación y la eficiencia empresarial.
- Los usuarios valoran las **capacidades de ahorro de tiempo** del OMQ Chatbot, mejorando la productividad con respuestas de soporte rápidas y precisas.
- Los usuarios valoran la **personalización** del OMQ Chatbot, integrándose sin problemas con múltiples plataformas e idiomas para diversas necesidades.
- Los usuarios aprecian la **eficiencia** del OMQ Chatbot, con respuestas rápidas y una carga de trabajo reducida que mejora la productividad y la satisfacción.

##### Cons

- Los usuarios informan una tendencia del chatbot a experimentar **carga lenta** , causando frustración durante el uso prolongado.
- Los usuarios notan una **limitación en la recuperación de información en tiempo real** , lo que afecta las respuestas para consultas específicas más allá del límite de conocimiento.
- Los usuarios encuentran que el **costo** es alto, lo que puede ser una desventaja para el uso a largo plazo del Chatbot OMQ.
- Los usuarios encuentran el chatbot **costoso** y ocasionalmente experimentan retrasos después de un uso prolongado, lo que afecta la satisfacción general.
- Los usuarios sienten que el chatbot tiene **problemas de rendimiento** , a menudo requiriendo preguntas específicas para obtener respuestas más rápidas y relevantes.

#### What Are Recent G2 Reviews of OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

**["Mi experiencia con OMQ Chatbot | Chatgpt-4 Beta -Versión"](https://www.g2.com/es/survey_responses/omq-chatbot-chatgpt-gpt-4-beta-version-review-10895855)**

**Rating:** 4.5/5.0 stars

_— Aayushi V._

[Read full review](https://www.g2.com/es/survey_responses/omq-chatbot-chatgpt-gpt-4-beta-version-review-10895855)

**["REVISIÓN DE CHATGPT BETA"](https://www.g2.com/es/survey_responses/omq-chatbot-chatgpt-gpt-4-beta-version-review-10898250)**

**Rating:** 4.0/5.0 stars

_— Siddharth Y._

[Read full review](https://www.g2.com/es/survey_responses/omq-chatbot-chatgpt-gpt-4-beta-version-review-10898250)

#### What Are G2 Users Discussing About OMQ Chatbot | ChatGPT/GPT-4 Beta-Version?

- [¿Para qué se utiliza el chatbot OMQ?](https://www.g2.com/es/discussions/what-is-omq-chatbot-used-for)

- [‹ Prev ‹ Prev](/es/categories/chatbots?order=g2_score&page=6#product-list)
- [1](/es/categories/chatbots?order=g2_score#product-list)
- [2](/es/categories/chatbots?order=g2_score&page=2#product-list)
- [3](/es/categories/chatbots?order=g2_score&page=3#product-list)
- [4](/es/categories/chatbots?order=g2_score&page=4#product-list)
- [5](/es/categories/chatbots?order=g2_score&page=5#product-list)
- [6](/es/categories/chatbots?order=g2_score&page=6#product-list)
- 7
- [8](/es/categories/chatbots?order=g2_score&page=8#product-list)
- [9](/es/categories/chatbots?order=g2_score&page=9#product-list)
- [10](/es/categories/chatbots?order=g2_score&page=10#product-list)
- [11](/es/categories/chatbots?order=g2_score&page=11#product-list)
- …
- [50](/es/categories/chatbots?order=g2_score&page=50#product-list)
- [51](/es/categories/chatbots?order=g2_score&page=51#product-list)
- [Next › Next ›](/es/categories/chatbots?order=g2_score&page=8#product-list)

Categorías Destacadas

[Software de gestión de comunidades en línea](https://www.g2.com/es/categories/online-community-management)

[Software de Sala de Datos Virtual](https://www.g2.com/es/categories/virtual-data-room-vdr)

[Sistemas POS para restaurantes](https://www.g2.com/es/categories/restaurant-pos)

[Software de gestores de contraseñas](https://www.g2.com/es/categories/password-managers)

[Software de CRM](https://www.g2.com/es/categories/crm)

Categorías Similares

- [Plataformas de bots](/es/categories/bot-platforms)

- [Procesamiento de Lenguaje Natural (PLN)](/es/categories/natural-language-processing-nlp)

[Browse Chatbots Themes](/es/categories/chatbots/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Investigado y escrito por [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Los chatbots, también llamados agentes virtuales o asistentes virtuales, se utilizan en lugar de humanos para realizar tareas específicas o proporcionar información basada en solicitudes escritas o habladas, permitiendo a los usuarios interactuar con aplicaciones de manera conversacional para automatizar tareas que anteriormente requerían intervención humana.

### Capacidades Principales del Software de Chatbots

Para calificar para la inclusión en la categoría de Chatbots, un producto debe:

- Proporcionar una salida basada en la solicitud inicial en forma escrita o hablada
- Permitir la automatización de tareas que anteriormente requerían intervención humana
- Ser vendido como una solución de chatbot independiente, y no simplemente contener PNL o reconocimiento de voz dentro de una interfaz conversacional

### Casos de Uso Comunes para el Software de Chatbots

Las empresas utilizan chatbots para automatizar interacciones con clientes y internas en una gama creciente de funciones. Los casos de uso comunes incluyen:

- Servir como una primera línea de defensa en el soporte al cliente junto con [chat en vivo](https://www.g2.com/es/categories/live-chat), [mesa de ayuda](https://www.g2.com/es/categories/help-desk) y [software de centro de contacto](https://www.g2.com/es/categories/contact-center)
- Manejar consultas de bases de conocimiento de ventas y marketing con respuestas automatizadas y guionizadas
- Permitir a los usuarios recuperar puntos de datos de [software de inteligencia empresarial](https://www.g2.com/es/categories/business-intelligence) a través de solicitudes en lenguaje natural

### Cómo el Software de Chatbots se Distingue de Otras Herramientas

Aunque los chatbots frecuentemente utilizan procesamiento de lenguaje natural (PNL) o reconocimiento de voz para entender solicitudes, principalmente funcionan a través de conversaciones guionizadas, lo que los distingue de los asistentes virtuales inteligentes, que utilizan comprensión de lenguaje natural (CLN) para llevar a cabo conversaciones más dinámicas y similares a las humanas. Los chatbots están impulsados por reglas y son más adecuados para interacciones predecibles y estructuradas, mientras que las alternativas impulsadas por IA ofrecen mayor flexibilidad y comprensión de intenciones.

### Perspectivas de G2 sobre el Software de Chatbots

Basado en las tendencias de categoría en G2, la facilidad de guionización y la velocidad de implementación destacan como fortalezas clave. Estas plataformas ofrecen reducciones en el volumen de consultas rutinarias y tiempos de respuesta inicial mejorados como resultados principales de la adopción de chatbots.

Show More