# What Is A Workflow Engine?

Workflow Engine

##### Post Metadata
- Posted at: almost 7 years ago
- Net upvotes: 1


## Comments
### Comment 1

A visual guidance tool that presents next-best-steps to an end user based on programmed logic and business process to drive the customer journey.  Workflow processes can interact with other systems, apply complex logic, and automate tasks through our complete business process improvement platform to manage workflow from the back-end forward.

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: Director of Solution Engineering




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[SpiceCSM Engagement Suite](https://www.g2.com/products/spicecsm-engagement-suite/reviews)

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