# Why would someone use Pindrop ® Protect  instead of other security options out there?



##### Post Metadata
- Posted at: almost 7 years ago
- Net upvotes: 1


## Comments
### Comment 1

With the volume of calls major call centers handle, the ability to distinguish the legitimate customer calls from fraudsters has to be highly accurate to be effective. Solutions that produce high false positives can do more harm than good. With a ratio of 1 fraud call in every 638, a high false positive rate causes consumer frustration and overwhelms fraud analysts. We use multiple technologies to analyze every call, because that is what it takes to catch today's sophisticated fraudsters. In order to achieve the detection rates Pindrop has, anything less is ineffective at truly fighting fraud. Protect and Pindrop's second generation Phoneprinting ™ technology brings the enhanced accuracy, increased detection rates, and high definition phoneprints, needed to protect call centers effectively.

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: Product Marketing Director




## Related Product
[Pindrop Security](https://www.g2.com/products/pindrop-security-pindrop-security/reviews)

## Related Category
[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba)

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