# Why will my receipts sometimes not upload?

When clicking on the receipt icon, nothing will open, and I'm sometimes unable to upload a receipt at all. Are there settings at the Admin level that must have been turned on? Or is it a bug?

##### Post Metadata
- Posted at: almost 4 years ago
- Author title: Technical Support Specialist
- Net upvotes: 1


## Comments
### Comment 1

Hi Quinn, sorry to hear about this issue. Please contact us at support@airbase.io or reach out to your customer success manager so we can determine the exact issue and solve this for you.

##### Comment Metadata
- Posted at: almost 4 years ago
- Author title: Director of Product Marketing




## Related Product
[Paylocity](https://www.g2.com/products/paylocity/reviews)

## Related Category
[Core HR](https://www.g2.com/categories/core-hr)

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