# Why new update has not resolved old issues.

Because of the time difference, it's difficult to get out to technical help when we have issues or inquiries, and even with fresh updates, the same issues keep cropping up, which is annoying.

##### Post Metadata
- Posted at: almost 5 years ago
- Author title: Digital Marketing, SEO, SEM, Affiliate  and expertise in all paid & organic Marketing... 
- Net upvotes: 1


## Comments
### Comment 1

We apologize for the inconvenience and late response. You can write to nbordia@radixweb.com if still facing issues. Thanks

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Consulting Print Companies to Automate Order Management| Thought Leader | Influencer| Growth Hacker | Trainer & Thinker




## Related Product
[OnPrintShop](https://www.g2.com/products/onprintshop/reviews)

## Related Category
[Print Fulfillment Services](https://www.g2.com/categories/print-fulfillment-services)

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