# Why is smartsheet bad? Why is smartsheet bad? ##### Post Metadata - Posted at: almost 4 years ago - Author title: Pinned by G2 as a common question ## Comments ### Comment 1 It's not bad. It's a great collaboration tool ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Manager, Technical Support Services ### Comment 2 It's not bad. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Accounting Assistant ### Comment 3 The only thing "bad" I have noticed from Smartsheet is that there are features that might be cool that we haven't seen implemented yet. That said, Smartsheet has a really cool process for requesting features that you would find useful, and they are constantly doing updates that include those requests. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Training Specialist at University of Utah Health ### Comment 4 Curious about this question...a more applicable question might be "How could Smartsheet improve?" From my experience of using this platform for almost 12 years, my biggest request would be to a: make the basic improvements that have been requested for years, such as saving the sort in sheets (that feature is there in reports), b: though I realize it is a business offering a service, the massive price increase they've implemented the last few years has been extremely painful. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: B ### Comment 5 Smartsheet isn't bad. It's one of the more comprehensive software I've used to help us track inventory and tasks/projects, and create forms and tracking sheets. It's more versatile than using Google Docs, Excel, Asana, etc. You can do so much with it. Our HR dept even uses it for onboarding and hiring forms. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Business Systems Manager ### Comment 6 You cannot make multiple tabs like in Excel. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Executive Assistant ### Comment 7 The basic level subscription no longer allows non-subscribers to update data on a SmartSheet. What is the point of having a subscription at all if you can get feedback from others. Basically, it makes the product useless. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Owner/Consultant ### Comment 8 I genuinely hate the color options on Smartsheet. Not only are we limited to the default palette, but the colors within the same family don't even work well together visually. If I use 5 different shades of blue, I expect all of those shades to be cohesive. I like Smartsheet for its functionality but could definitely use an aesthetic tweak. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Instructional Designer ### Comment 9 I don't think Smartsheet is bad. It's a great tool for our team. We use it dailey ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Marketing Director ### Comment 10 You start to hit performance issues and max sheet sizes rather quickly. Products GUIs are inconsistent in user experience as well as abilities. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Director of Data Management ### Comment 11 The only complicated issue is thay it might take a little time to get familiar with all the information and functions that Smartsheet has. Recently I had 1 hour tutorial and learnt that I am not using a lot of interesting resources.... ##### Comment Metadata - Posted at: almost 4 years ago - Author title: P ### Comment 12 Just in case this is not a typo...Smartsheet is NOT BAD. Smartsheet will be the best program you will purchase for your business. There will never be a time you will regret purchasing Smartsheet. Our company purchased Smartsheet in 2016, since then, we have expanded and opened two more sister companies and both have Smartsheet. I literally have over 90 Smartsheets I have used over the past 7 years and will continue creating them for any and all projects that I need to report on. I have over 14 open on my desktop that I use everyday, I toggle back and forth between them throughout the day. I could not manage my day without them. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Utilization Review Manager ### Comment 13 I don't have Any comment ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Jefe de Planeación y Gestión de Desempeño ### Comment 14 I can't freeze rows! ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Project Manager ### Comment 15 Not apparent how to integrate with google docs. I believe there's an add on but they required me to set up a meeting with a salesperson to discuss, which was annoying plus also just didn't happen. ##### Comment Metadata - Posted at: almost 4 years ago - Author title: Director of Product Management ## Related Product [Smartsheet](https://www.g2.com/products/smartsheet/reviews) ## Related Category [Project Management](https://www.g2.com/categories/project-management) ## Related discussions - [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team) - Posted at: about 13 years ago - Comments: 6 - [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section) - Posted at: about 13 years ago - Comments: 0 - [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm) - Posted at: about 13 years ago - Comments: 4