# Why does your system not work and why do you guys lie?

I attempted to take the praxis test at home using proctoru. I spent 3 hours with a live chat assistant trying to get the chat box to pop up to permit the proctor to have access to my macbook computer but a chat box was never provided to me and the live chat assistant could not figure out the issue. Due to this error on the proctorus side, I lost the $180 to take the test because I was never able to take the test. An investigation was launched into proctoru where they came back saying it was a connection issue which three hours talking to a live chat assistant would show proof that that is not indeed the case, the proctoru website simply would not provide me with a chat box to give me access, which is the websites fault and not mine. My connection was perfect and everything else was working perfectly on my side.

##### Post Metadata
- Posted at: almost 4 years ago
- Author title: student
- Net upvotes: 1


## Comments
### Comment 1

FAIR QUESTION. Why DO you lie?

##### Comment Metadata
- Posted at: almost 4 years ago
- Author title: Home Inspector




## Related Product
[Meazure Learning](https://www.g2.com/products/meazure-learning/reviews)

## Related Category
[Online Proctoring](https://www.g2.com/categories/online-proctoring)

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