# Why do the sessions crash my computer and reboot

In the middle of a session the WebEx will crash and system reboots. I have tried chrome IE.

##### Post Metadata
- Posted at: over 6 years ago
- Author title: LIS Administrator at In-Common Laboratories
- Net upvotes: 2


## Comments
### Comment 1

I had this happen to some of my clients. they were dell xps15 and if you go to dell support or just google "download dell drivers" and update that it is what fixed our situation. had some firmware updates. Also, and i know this is obvious, but if you have pending windows updates it can cause a lot of software to act a bit wonky. 

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: System Administrator at Dewpoint
- Net upvotes: 1



## Related Product
[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)

## Related Category
[Video Conferencing](https://www.g2.com/categories/video-conferencing)

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