# Why do the chats erase automatically?

Sometimes I have important Information on those chats to help with a file and it's a pain to transfer that information

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Accountant 
- Net upvotes: 1


## Comments
### Comment 1

I don't have that issue.  The chats save for me as long as I have their name listed and don't click to remove it.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Software Developer at Tennessee Housing Development Agency




## Related Product
[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)

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[Video Conferencing](https://www.g2.com/categories/video-conferencing)

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