# Why are you not responding to our Requests

We raised many tickets and they don't respond for weeks together.
We raised these tickets and have not heard from them.
108766
109205
108630

##### Post Metadata
- Posted at: about 5 years ago
- Author title: Senior Consultant 
- Net upvotes: 1


## Comments
### Comment 1

This seems fake, I have many support emails from Astra, none of them have ticketing like that! Astra have never failed to respond to me quickly and also provide solutions. 

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Everybody loves a good design




## Related Product
[G2 Marketing Solutions](https://www.g2.com/products/g2/reviews)

## Related Category
[Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers)

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