# What is the best way to use workflow automations?

The only caveats we had regarding the FreshDesk by FreshWorks software would be the widget and bot features. These are prebuilt, and workflow automation templates are not; if templates existed, users might have an easier time getting accustomed to the software.

##### Post Metadata
- Posted at: over 4 years ago
- Author title: Property Manager
- Net upvotes: 1


## Comments
### Comment 1

The best way is fresh desk.

##### Comment Metadata
- Posted at: almost 4 years ago
- Author title: Mini Marketing manager, Informatica di gestion




## Related Product
[Freshdesk](https://www.g2.com/products/freshdesk/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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