# What is the best way to deal with emails sent to your personal email and getting into the help desk?

We have account managers and they receive a lot of support requests through their personal email, so we want to better track those interactions through the help desk.

##### Post Metadata
- Posted at: about 4 years ago
- Author title: VP Client Services
- Net upvotes: 3


## Comments
### Comment 1

KAMPANAT THUMWONG
EMAIL.COM

##### Comment Metadata
- Posted at: about 4 years ago
- Author title: Administrative Assistant ที่ Google




## Related Product
[Fin](https://www.g2.com/products/fin/reviews)

## Related Category
[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4