# What is Symantec ServiceDesk used for?

What is Symantec ServiceDesk used for?

##### Post Metadata
- Posted at: almost 3 years ago
- Author title: Pinned by G2 as a common question
- Net upvotes: 1


## Comments
### Comment 1

Symantec ServiceDesk is basically used for managing and automating IT service processes in organizations, including tracking and resolving user-reported incidents, identifying and addressing the root causes of these incidents, and facilitating controlled implementation of IT changes.

##### Comment Metadata
- Posted at: over 2 years ago
- Author title: Python | Django | AWS | Rest API | Postgresql | Javascript




## Related Product
[Symantec ServiceDesk](https://www.g2.com/products/broadcom-symantec-servicedesk/reviews)

## Related Category
[Service Desk](https://www.g2.com/categories/service-desk)

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